It's sad. I've use this office in the past and always had great customer service. Unfortunately one…read moredoctor is retiring and the customer service has gone to nothing. I just spent three days in the hospital because the nurse practitioner there did not diagnose me correctly. So I called today to try to have a follow up appointment like I was told to and the secretary that answered the phone told me that even though the hospital tells me to follow up in two weeks it doesn't really matter that my doctor did not have an appointment till July. I tried to explain to her that I was told that I had to have a procedure done before that and she literally did not care. This is the problem with these corporations now they have young girls answering the phone with absolutely no medical training whatsoever and they really do not care about you. You're just a number calling the phone. Do not use them. I'm trying to find somebody else. Worst customer service ever had and I never ever ever have to go to the doctor. I'm very healthy. But this goes to show that they do not care about you and I have two insurances that pay in full and they do not care. She was totally happy when I said I will go somewhere else and literally hung up the phone on me. We are in the process of calling the patient care advocate now with the exact time and date of the phone call.

You want doctors that care for you? Look no further than here. The doctor here takes his time…read moreaddressing any issues that are affecting you and works on ways to combat them and make sure that the care you are given isn't a long term solution for your betterment in the long run. Staff here is also wonderful. Very kind, very attentive. Come here long enough and it'll begin to feel like a family unit on first name basis. Highly recommended.

I have been going to Dr. Dicker for years now. I am a bad PCOS case and he was able to help me…read moremaintain a normal period without pain. Dr. Dicker takes his time with me and goes over any and every question I may have. Dr. Dicker also has an incredible sense of humor and knows how to make his patients comfortable. I am never intimidated by going to his office.

I love Dr. Dicker! He delivered both of my boys and was very friendly. I think some people may find…read morehis humor dry but I thought he was great. I also really liked Ashley Wickert; she was very helpful and kind during my appointments. The last time I called the office however I was taken back by this very aggressive receptionist. She must be new because the older woman at the front desk was always so lovely! This newer receptionist was complaining that I did not answer my phone, that I needed a refill for a medication from a doctor who no longer works in the office and belittle me over making my yearly appointment. Besides the very unfriendly and miserable new receptionist, I'd recommend Dr. Dicker to anyone!

I can't say enough wonderful things about this office, especially Amanda. She is incredibly kind…read moreand genuinely cares about the patients. She always goes above and beyond to make sure that all of my questions are answered, and I feel fully cared for every step of the way. Every visit is a positive experience. I highly recommend this office to anyone looking for a team that truly puts patients first.

Top notch doctors with wonderful caring staff. I've been though a lot with this group and they are…read morealways on top of it all, phone calls, replies to the portal, check ins, late night phone calls from the physicians themselves, you name it. They treat you like they care about you and there's no better feeling. I would recommend Dr. Levine and Dr. Zeldina to anyone!

Went to the ER - no wait time, swift treatment, kind and friendly staff. Best ER experience I've…read moreever had.

Hip fracture Dr Juliano was an excellent surgeon. The staff…read morewere wonderful. The therapist was caring and professional. The food was great. Since we moved to Warwick I still kept my dr's 45 minutes away but since my surgery and the Dr's that took care of me, all my Dr's are in or close to Warwick.

I had the misfortune of having my first two GYNs move away. I was worried about finding someone…read moreelse, and then I heard about Jennifer Shamah from a nurse at CRMC. I decided to see her and hoped that I would like her. I do. She is kind, professional, very bright, genuinely cares about her patients, and she does her best to make a medical visit that women are never thrilled about as painless as possible (literally and figuratively). Even though I have a rare condition that makes me an unusual patient, she always does her job well AND goes the extra mile with a smile. I really, really hope she doesn't move away!

I wish I never stepped foot into this practice. I chose them for my pregnancy care and it was a…read moreterrible decision. My first annual visit was so pleasant I was excited to receive care here but once I became pregnant the problems started to arise. I did not receive a pregnancy packet of information for a healthy pregnancy or the REQUIRED discussion with their nurse until my 20 week appointment. I was asked if my morning sickness continuing into 20 weeks was a "me problem" I did not receive information meant to be distributed at 28 weeks, until 32 weeks Their website was 10 years outdated and had incorrect information about birth practices at Phelps hospital, when I found this out I tried to contact them to get answers and was pacified being told they would "get to the bottom of this and make sure to get you answers" instead I was scheduled with a new midwife who when I asked about this, I was told she had no idea and didn't know any of the hospital practices. It then took additional weeks for them to not correct their website, but completely remove it. When I continued to bring up my concerns over lack of information on hospital policy I was told I should look into home birth options (it was too late in my pregnancy to find a home birth midwife who was accepting new clients with my due date). I never ended up meeting all the midwives before my delivery I went to the hospital for prodromal labour and was told I should stay since "they were going to induce me tomorrow anyway" but I was never informed of this previously. I opted to leave and was informed by a nurse I needed to sign an AMA that I was choosing to leave. I asked the midwife on call if this was true and she said she did not know the hospital policy. I was constantly being hounded to schedule an induction despite multiple refusals and a MFM doctor telling me my placenta looked healthy and he had no concerns about me waiting until 41+4 to induce. When I did go into labour (not induced) I was terrified to find out that the midwife who I felt completely uncomfortable with due to multiple negative appointments was on call. I told myself I just had to wait 12 hours and a new midwife would be on- nope! Kathy Herron was on call for 24 hours and made my labour so uncomfortable. She was rude, hostile and honestly traumatizing. She laughed at me while I tried to work through labour pain and was having a difficult time. She continually asked me to break my waters which I constantly refused then they "just broke in her hands". I fully believe she broke my water without my consent even though I made it clear that was NOT what I wanted. When it was time to push, I told her I needed a moment to prepare myself mentally and she said "most women would be happy right now". She wanted me to give birth how she wanted and when she wanted. I wish I could give my experience 0 stars and am genuinely afraid for other women to have this same experience.

I would highly Recommend based on my experience through my pregnancy, delivery and post partum…read more From the very beginning and at every appointment they took the time to answer questions, give guidance and leave time for discussion . I felt at ease and prepared for my delivery . This is my third baby. I've delivered with both an OB and another Midwife practice. This has been my best experience, not to mention my best recovery, definitely because of how my delivery went. It was not easy to find a midwife practice in westChester but I'm glad I landed here and found a practice that aligned with my vision. From wait time, insurance, prenatal and post natal visits, I could not ask for more.

Beautiful, newly renovated spotless office. Prompt check-in and caring staff. Nona was thorough and…read morecompassionate. I love this practice.

So glad to have the opportunity to provide feedback as my most recent visit was great! The moment…read moreI walked through the door I had a positive experience. The receptionist (wish I had gotten her name) was on the phone with a patient helping to give them directions. She looked up and smiled to acknowledge me which was nice. She was also so patient with the person on the phone! When she hung up she was extremely personable and upbeat. When the nurse that day came to get me (can't remember her name either!) she was SO nice! Very sweet and overall lovely demeanor. As she updated my information, she was professional and kind. Dr. Canova is always a pleasure to be around and I really appreciate the attention and care that she gives to me whenever I see her. Even though I only see her typically once a year, she makes me feel very comfortable and I can tell that she genuinely cares about my health and well being. She listens attentively and with empathy and understanding and answers all of my questions honestly. Although the wait was a bit long, Dr. Canova immediately apologized, however, I tend to be understanding as I know it is usually because the doctor is helping another patient and I always want the time to be cared for and have all of my questions answered so I totally get it! Thank you for having such a wonderful team and Happy Holidays to all!

I went to see Dr. DeNoble for a specific ongoing urinary problem, etc. It begins with her office…read morestaff, they are so professional!! Also, her medical assistant was wonderful!! The Doctor herself is so compassionate and extremely thorough. Dr. DeNoble has an Fantastic Bedside Manner, she listens to her patients and gives them options to consider and review. The Practice contacted my insurance company and it was such a pleasure dealing with this Doctors Office, I cannot say that about other Doctor or Dental offices. In this day and age they all want to rush you in and out, and don't give you that One on ONE Customer Service Experience that you deserve. I would highly recommend Dr. DeNoble. Sincere Regards, Stefania

Honest and lovely. She told me the truth where she couLd have kept me on as a client. I was very…read moreIimpressed .