Do NOT move in here! The only positive is that they allow you to have pets, BUT they charge you $500 for each pet AND a monthly pet rent- so excessive for a pet. They also automatically take money out of your deposit at move out for a cleaning crew even if you clean yourself before you leave! When I was moving out, they were having issues reaching the other tenant and were dodging my calls while STILL charging me money. I've been moved out for almost a month and have heard nothing about my deposit. The manager is never on site and is extremely unhelpful. They LEGALLY have to give you your deposit back or send you an itemized statement of why you didn't get it back within 21 days of your move out, and I haven't received ANYTHING at this point m. Extremely bad business practices- I'm debating reporting them to the BBB read more

Run, don't walk, from the Landing at Capitola I had an absolutely terrible experience living at this apartment complex, and I wouldn't recommend it to anyone. From the beginning, we were misled by the leasing manager. We were promised new carpet, only to be informed the day before moving in that it hadn't been replaced. When we arrived, the carpet was so filthy that the bottoms of our feet turned black after walking on it. We had to send physical photos of our feet to the leasing office just to get them to shampoo the carpet again, but even then, the stains remained. In addition to this, the carbon monoxide detector in our unit had expired in 2013--years before we moved in--posing a serious safety risk. Our heater also broke during the winter, adding to our frustration. To make matters worse, we were given very short notice to remove everything from under our stairs and vacate the parking lot for paving. The lack of consideration for tenants was shocking. On top of that, we were falsely assured there was plenty of street parking and were given an inaccurate estimate of utility costs. In reality, the utilities--especially water, sewer, and trash--were outrageous. Water and sewer bills were split by the building, not by individual units, and with some units crammed with up to 8 people due to the rising housing costs in Santa Cruz, this was completely unfair. Our utility bills were sky-high, and when we asked about it, we were told we should have read the lease more carefully. One month the trash bill was 160 dollars with no explanation. The management showed zero accountability or willingness to help. The company operating this complex is corrupt, preying on renters in an already overpriced housing market. Unsurprisingly, we got almost none of our security deposit back after living there for a year, despite taking care of the place. At this point, we had even bet on it happening, and we weren't wrong. If you're considering this place, do yourself a favor and look elsewhere. read more

If we could give Luis 10 stars we would! We haven't moved into an apartment in a long time, really it was before there was internet and applying on-line. Luis was so patient and helpful with the online application. He walked us through each step and answered all questions we had. We couldn't have done it without him! Move-in day appointment was handled so efficiently by Luis. The apartments themselves are very clean and quiet. It has a nice common area and beautiful landscaping. Big shade trees and flowers everywhere. The location is perfect for shopping or for nice long walks. We are very pleased here. read more

We needed to move quickly due to flooding and mold issues. We did the application online prior to coming in. So we secured the apartment and moved in within 2 hours! Luis in the office was super helpful and kind. They made the move in great! Honestly no one believes we were able to move in 1 day! Yes it's expensive and the pet rent is a lot, but that is standard for the area. We have been here a month and love the complex. We had a great response to a non emergency service request, 24 hours! Btw everything is online and convenient. Also vey private and the complex feels like a park! read more

This place is awful. I lived here for a number of years and as they went by it only got worse. Laundry room is a joke. The machines constantly break and they blame the tenants and tell them its their problem. They continue to rent to more and more students because regular working people can no longer afford the ridiculous rent. It became like a frat row at the end of living there. Constant parties, drunk people screaming all hours of the night. The manager they recently hired is MUCH better than the ones previous. We went years with people not signing their names in emails so no one was able to be held accountable for the unhelpful and quite rude replies we would get to issues that were very simple. They are lucky to have Luis and I hope they don't scare him off because he did more for us in a month than anyone had in years. The parking is another issue. The visitor spots are never available because people switch their cars out daily so no one else can use them. Street parking is almost always full. They never communicated when work would be done. Very vague timelines would be given and then before you know it someone is in your window cutting down a tree at 8am. It is overall just not worth the near 4000 dollars they are now charging new tenants. read more

Run. The apartments are very nice and the townhome style is convenient. That's all of the pros. Management is slow to fix anything, is horrible about communicating, and they raise rent every year all without improvements to the community. The gym space is a joke, the only cable machine has been broken for 7 months. Our deck was rotting out when we moved in, and it took them almost a year to fix it like they promised they would. Our floor has been lifting since we moved in as well, and they never fixed it despite promising to. A worker performing a move out inspection straight up lied about what the terms of our lease stated. All of the residents I've talked to have had the same issues and more. And as of right now I know of at least six other families moving out because of the issues and cost. They've switched property managers three times since my lease started in 2017. Seems like each company buys it to make money and then bails when they see how quickly its sliding downhill. Seriously. You can do better. read more

Moved out on 1/31/2018. Alliance, the agency in charge of the Landing, has not contacted us or provided a letter regarding our nearly $3,000 security deposit. We have constantly called and emailed. Last week, Tania Reyes, an agent at Landing, managed to email me another tenants information, along with the deposit that tenant was to receive. We have called and emailed several times. It is illegal to not provide a deposit, or detailed letter about what repairs were done against your deposit, within 21 days. Beyond these issues, this place is on the decline. The original on-site agent was awesome. Her and Ernest are great people who I loved living next to. Now, nobody there gives a crap about tenants. Our apartment had faulty grounds for two years before anything was done. read more

We have lived here for about 3 years and we love it. It's in a great area. It's great to find a pet friendly area with lots of space. The staff has always been friendly and sweet. Every time I have had a problem they have always been there either same day or next day. read more

did a walk through of a different unit. was told the one i was interested in would be ready nov 15th. I filled out the app and was told someone would call me to let me know if i got the place. didnt hear from anyone and 5 days later they charged $500 to my CC. the funny thing is, i was the primary and they sent the receipt and all info to the secondary person. I knew nothing of it until i checked my bank statements. RUN from this place as other people stated. Shady businesses like this only want your money. Let's hope they refund mine.... UPDATE they said it non refundable. i didnt ask for them to hold the apartment. this is how they make their money by robbing people and not even giving the slightest care about it. Jennifer and Florina were horrible. read more

Malinda the manager busted her bum, even stopped in on her day off to help me with getting my application pushed through as I had very limited time to find a place to live. Thank you again, Malinda for all the time you put in. read more

The Landing at Capitola has been my favorite rental experience in Santa Cruz. The location is great! I have renewed my lease 3 times now and I dont anticipate moving out. Vicky (manager) is always so friendly and eager to help me work on any hiccup I may encounter. The property maintenance ( Victor) is also available fast to help us! read more

I contacted the landing. They had no places available. A month later they called me back said there is a place available. I am the primary. Which is super awesome to me. They don't allow others to apply while they run you. Finally some fairness. None of this collect all applications then decide based on high numbers. I met with Jennie. She was so friendly, open, clear an actual real person. None of this stuffy, upitty, look down one you like most property management companies. I have been looking for a place for awhile. Get denied based on a few numbers off..dont people realize we are in a pandemic? We lost jobs, homes, lives. Have a heart. I filled out and application, it was having technical issues, but they are working on it. I am hoping and praying I get into this place. The apartments are very nice. Clean. Deposit is reasonable. Allows pets. Sounded like they give people chances, if they have issues with credit they just charge them more deposit, makes sense. They accept section 8, no problem. How great! Other places won't even talk to you if you mention anything less than a great credit score or section 8. Even though its the law! I see really bad reviews here. I have no idea what those are about? So far my experience has been great. I will update you all once I find out what goes on with my application and hopefully move in experience. read more

Taco Tuesday was awesome. Great food, got to know my neighbors. Would like to do parking space rummage sale next.

We moved out 7/31/22 after our verbal contract for a year lease renewal was broken by management at the landing and our rent was raised 9%. Under California law, a landlord must return the renter's security deposit, with an itemized statement of deductions, within 21 days after the renter has surrendered the rental property to the landlord. I contacted the landing on the 22nd day after not receiving any notification or return of my security deposit and was told " Our apologies, Jenny is no longer at the landing and we are catching up with things. We will look into your deposit and reach out to you tomorrow." This was 10 days ago and nobody has contacted me. I am now forced to go to small claims for my security deposit. I have the maintenance staff on my ring camera coming into my apartment unannounced and no notice from them that they were in my apartment. Multiple occasions. I received notices that I would be subject to a daily fine if I did not remove some succulent's from my entry way. This place is terrible and you should run from these thieves. Talk to the tenants. Talk to the office management and see if they are temporary and how many office managers they have had in the last 2 years. It's shocking. Something terrible is going on there. More lawsuits are most likely on the way. read more

Great place to live. Quiet neighborhood and pet friendly. We have lived here for 7 yrs.

Location is Nice, Units are Interesting, END unit is a huge plus here, tons of Hispanics, and family's fitting 8 people in a two bedroom apartment. My room overlooks Directly into someone else, like 25 of the 50units do. The other Bedroom Points out over the front door, and the ridiculous Manager (& maintenance)*ERIK* Takes it upon himself to weed-whack,trim, and leaf blow every morning around 8:30! As to my previous comment, the bedroom across the way from me has 4 bunk beds in it, half of which are filled with Spanish boys, and the other half girls... I know this is against the law, and its just plain weird. Parking sucks, bad. One designated spot per apartment, there is *extra parking* and *street* parking. BUT there are never i mean NEVER any free spots in the free parking lot, and by 9pm the streets are full, so If you work late like half of us don't expect a spot! An Year lease, with this place is hard to imagine living through... No Cats, but you can have rooms full of dirty children? lol Onsite Wash& dry sucks, and the manager increased the price by a .25$ because they aren't being used enough? All I have to say is, the Actual property manager needs to come here and fire the onsite management, they are abusing their powers and doing shit the easy way out. plus_ they will think of any reason in the world to raise your rent "15% rent increase this month because I found a piece of litter that blew off your deck and I know its your" The end,, Rent somewere else if you can, but if you are in a hurry and dont wanna worry bout credit check, than this is the place for you. read more

This Rental property is horrible. The only good staff they have are the caretakers of the property itself. Other then that, their office staff on up through what they consider higher management are completely incompetent and no help at all. They even forged our signatures on some of our lease documents when we moved in. Now we have broken our lease and moved into a nice place. We were told, and filled out paperwork in the office for a pro-rated amount of rent to be paid (third of the total) and was told everything was set. But now they are trying to take out our full months amount on auto pay saying there's nothing they can do. I now need to pay full rent for two properties and their only solution is to add it to what's owed back on our deposit a month later. So Summary, DONT MOVE IN HERE. THEY ARE HORRIBLE. besides all that the apartments are dated and way over priced and they will just hike it up a few hundred more every time you sign another lease. Jessica Pidcock 1 review read more

Nice location, AWFUL management. I don't even know where to start because there are so many bad things to list. The management was extremely unclear about our lease agreement, didn't me a copy of the lease when asked TWICE for it. My apartment was neglected as far as maintenance goes, we had a non-working dishwasher for the entirety of living there. Despite having an inspection of the unit, the work order to fix our stuff mysteriously was never created, and I had to suffer with non-working washer and dryers for about a month. Imagine trying to get laundry done with two working washers and 44 apartments. The area has fleas, there are no poop-bags for dogs and this place claims to be dog friendly. We constantly have stuff stolen (moped, bike) and the parking is pretty horrible. Most of the neighbors are cool, but others are completely unreasonable. I've gotten the cops called at my apartment while everyone was asleep (the neighbors behind us were having a party) and I've had cops come while watching a movie with friends! To top it off, management politely evicted me and my roommates to renovate and jack up the price of the unit. Nice ethics there. Pros: Good location near shopping center and mall, bus stop. Cons: Horrible two-faced management. Some unreasonable neighbors. read more

I have been living here for a few years, before it became The Landing at Capitola. It used to be called Corinthian Townhomes. Previous management were jokes and I think I can speak for all that I was so happy when that couple left. Unfortunately, I will be leaving soon; just received a renewal notice and the rents are insane. This area alone has become more non-affordable, and I will be moving out of state, because California alone is just too expensive! But in the time that I have spent here, it's been for the most part pleasant. The new management company has made a few changes to the property including the sucky laundry room we once had. Most of the machines were broke down. They have replaced all the machines with new ones. The property is better taken care of now. It's pretty quiet, there are occasional parties by younger generations, but the manager seems to take care of those situations pretty quickly, and they end up getting resolved. The manager is probably one of the coolest managers I have met. I was in the laundry room one day and I didn't realize that she was in the office below. I started singing to myself, and next thing you know, I hear her singing in her office with me, I ran down there embarrassed and she just blurts "sing it girl" I don't know too many managers that will just join in tune with one of their residents. But her sense of humor and personable attitude towards others is pretty unique and fun. I feel as if she genuinely cares about everyone, and doesn't look at us as "so and so in apt x". The down side other than rents is parking. It can be a tad bit difficult at times if you have multiple cars.. The newer maintenance guy seems more put together and more attentive to maintenance requests, and always has a smile on his face. The other maintenance guy was a bit strange and creepy, and I never felt comfortable around him, I am happy he is gone. If you are able to afford living here, I am pretty sure you will enjoy! Everything is so convenient here, and for the most part everyone that lives here is pretty cool. I will miss it here! Peace! read more