Safari and his staff his wife and all the guys are awesome. They are very knowledgeable in all…read morethe sports which they cater. Full selection of tennis rackets, strings, accessories bags and surprisingly very good selection of apparel. If you want to find something in tennis or pickleball they've got it. Stringing onsite with fast turnaround. I bought two Wilson RF01 Pros from them. they always have multiple of the same racket for serious players. They let me weigh the frames to make sure they matched and use my balance board so that I could customize them to my spec. Great people great service good atmosphere excellent selection. They always have things in stock that's the key. I've been coming here for more than 20 years.

0 stars. We drove from an hour away looking for the vibram five fingers. Lady upfront let us know…read morethey do have them in the back and to wait for someone to help us. We're waiting for 15 minutes thinking someone was going to come help us but all the staff continued to help any and everyone else walking in after us. The lady clearly sees us sitting and waiting as no one is helping us and does nothing STILL. She told us to wait at first so we weren't going to rush her but 20 minutes... to look at some shoes??? We left clearly upset and get a "bye thank you" from her. Thanks for absolutely nothing.

This Dick's Sporting Goods is either seriously understaffed, or the employees on the floor have…read moremastered the art of disappearing. When you actually need help, good luck finding someone. And, like just about everywhere else these days, the prices are high. If I'm going to pay premium prices, I at least expect to be able to find an employee when I need assistance. The store itself is fine, but the customer service definitely needs improvement.

Customer service doesnt exist here. Jaslene was our cashier…read more The transaction experience was awful. My husband had a little sticker shock at the register for the 26 lb weight we were buying. He took a moment because he thought it was a little less online. When he asked "and that's the total with tax?". Normally you hear back a confirmation but instead she said no with tax it's $73.62. Mind you we were at the register to pay not for a price check. My husband was looking at his phone and she blurts out "you want it or not?". We told her yes but I had to explain to her he is just taking a moment to look up the price. Normally someone at the register gives the total price when purchasing not sub total. I walked away once my husband got the receipt and was already a good ways away from the register and she yells out "Good Bye!" In the most patronizing tone. It was the cherry on top for this review. We are all human and can do better but this right here is why online shopping and self check out is putting cashiers out of jobs. Maybe she should remember that the next time she wants to be unjustifiably rude and try to make people feel less than with "you want it or not?". So if you want your intentions to be buy something rudely questioned in front of other guests than this is the place and Jaslene is your go to.

Their Mountain Maker pants are what my granddaughter wears and rotates between them during the…read moreschool year. They're not inexpensive, but they're well made and must be comfortable for her to request them. I needed some assistance over the phone today and had excellent service by both the Manhattan Beach store associate who answered the phone, and by the associate at their 800 number. My husband has an REI account and earns rewards with purchases. I highly recommend them.

I went as usual to the REI re supply version next door as I always do Used in good condition is…read morethe way i was taught than adding to the landfill as my mom put it I thought she was just being smart and saving money It was the 60's I went in to see if I could find a backpack that is a good fit I found one of each yet make yet a bit on the eni meine miney mo thing was not working out My experience happened when I believe his name was Roman Hat longer hair artsy kinda cat came He nailed the choice right away for me Roman went on to load the pack and dial it in for me with such detailed instruction as he knew every feature of the pack Roman truly is one that is knowledgeable (as all my experiences at the store or the used store) and enjoys his job and helping What I do not get and blows me away every-time I am in there is the abuse of the return policy "reason for return" used twice did not like it Then it is returned with used twice "scuffs, light soiled and pet hair" It was used Keep it What is wrong with people Thanks Roman I will be back Better not hide when you sea me I was a PITA

Today I went Dicks sporting good & they didn't have what I was looking for so I went to Big 5 ,,1sr…read more& foremost the wonderful staff member greet me very professionally & assisted in me finding the items I was looking for might i add grea value i wish to thank Karmalynne & the Manager David for all there professionalism & awesome customer service thanx again Big 5!

The El Segundo location of Big 5 Sporting Goods seemed to be more of a miss than hit in this visit…read more Though I arrived with almost an hour still left before closing time, the staff seemed to maybe want to already be on their way out. Several loudspeaker announcements of, "We will be closing soon," rang out, even with 45 mins left available. Many of the racks were out of order and rather disheveled. I was also saddened to find that many items were sold out in needed sizes, with only larger sized items still available. One item that I needed was a small wrist brace, but only one was available in that size with the others available in Large. I did find that the brace was good for the value, but was still put off by the state of the store. Also, the staff was chatting around the floor a lot, leaving me waiting at the register for several moments without assistance. Hopefully next time will be better.

This is the best running shoe store in Los Angeles County. We make a point to plan a visit when we…read moreare in the area as we live SCV. All of the sales associates are highly knowledgeable and seem to enjoy working here. We tend to be Hoka customers, but I see them selling all different shoes depending on your needs. If they do not have the specific shoe in stock, they check with the other store in the area and/or order them for you. If they place an order for you it usually takes about five days. There is plenty of parking in the front or back lot. Village Runner is a hidden jewel of Redondo Beach for anyone with feet. This is definitely a five star shoe store!

I started running 3 miles everyday and had inner ankle pain. My bf brought me here and Peter was…read moreable to see the issue right away. He recommended some really good shoes with arch support and my bf even ended up with a new pair of shoes too. Thank you Peter!

i stopped by just to hang out for a bit and add some stuff to my binders. while digging through the…read more$1 bins i found my teams goat! von miller. very nice team very, knowledgeable, and very respectful. i didnt stay long because i had some other things to do and it was fathers day. i will be coming back to purchase and get some new cards. thank you everyone there for your houspitality.

Kevin at Bullpen HQ was largely helpful in helping me properly store, seal, and contain…read morefreshly-pulled Pokemon cards that were to to be given as a gift to my sister. Personally, I'm a completely oblivious tenderfoot when it comes to card collecting. As such, as I am a novice, Kevin, a former educator, carefully explained how to care for and effectively maintain trading cards, from the first to final steps. All of Kevin's consultative help was given to me at zero cost. He did it out of the goodness of his heart. I'm grateful to the Bullpen HQ team for their immense help.

Play It Again Sports. This place name serves it well. Play it again. This is a great opportunity…read morefor people like me who like saving money and not paying full price right there. I come here for volleyball. They have a nice selection. It looks like they have baseball and things, but they have volleyball too, go play, gym balls. It's just such a nice selection and a variety of different things as well. But yes, enjoyed it.

Large selection of equipment, went in to see if they would buy some of my extra gear but they only…read moredo consignment. Wanted to just sell some unused gear not deal with waiting for consignment items to sell. Will have try some other businesses.

The perfect shopping experience ! staff is there when you…read morewant them and otherwise let you shop on your own terms unbelievably accommodating -even let us take a cooler to our car to test it out (with a staff member of course)

Great selection and service. A special shoutout to Dominic…read morefor helping replace some rambler caps. Isabella at the register was kind too. Thanks guys, made our purchase easy and efficient.

Great selection of all kinds of memorabilia, and also have other stuff for avid fans of college,…read moreNFL, etc.

Robert was the best!!! Extremely knowledgeable! So kind and approachable! He took his time and made…read moresure we got the right shoes! Brought us several pairs to try on. Best shopping experience ever!!! Highly recommend!!!

As soon as we walked in Roberto greeted us and they made us feel welcomed. They are very helpful…read moreand patient. Very Knowledgeable, based on the answers my husband gives Dev, he'll bring another set of shoes to try . Thanks Dev and Roberto for your suggestions and explaining the difference of the shoes, we had a great experience at this store.