The perfect shopping experience ! staff is there when you want them and otherwise let you shop on your own terms unbelievably accommodating -even let us take a cooler to our car to test it out (with a staff member of course) read more

YETI El Segundo - Outdoor Gear Near Me - El Segundo, California

Great selection and service. A special shoutout to Dominic for helping replace some rambler caps. Isabella at the register was kind too. Thanks guys, made our purchase easy and efficient. read more

I love Yeti .... Over the years my husband and I have purchased many of their products and have been enjoying them every day. The quality is amazing. Very durable and lasts very long. We have a few water bottles and mugs. Their coolers are the best and we leave ours in the car so everytime we go somewhere we can fill it up with drinks and ice. This store is amazing with so many choices of products ready to purchase instead of ordering online. We bought a green lunch bag for my husband who packs lunch from home. Beautiful made and durable. See the picture ....customer service was ok, could have been friendlier and more helpful since we were the only ones at the store. If you are looking for great quality products then you will love this store. read more

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Extremely helpful staff, and I was able to customize my Tumblr there in-store (on their brand new machine) while I waited for about 20 minutes! read more

YETI El Segundo - Their new machine custom engraved my tumbler while I waited about 20 minutes - Outdoor Gear Near Me - El Segundo, California

YETTI SUCKS When you have a high end product (you paid big bucks for it) the Brand (the store) should have a trade in policy. They don't! And they are smug bout it. They offer a cooler with no wheels with a strap that can be used over the shoulder. Yeah, right! Try it. A quick way to herniate your disc. It's a defective product and they should recall them before someone gets hurt. Wait! My back hurts! I was willing to trade it it for a more expensive cooler with wheels. No can do. Yetti sucks. Really, they do. Or, at least, this store does. But wait! It keeps shit cold. I'll give them that. But what good is it? You can barely carry it to the car? Thumbs down to Yeti and their snooty ass sales man who answered the phone. read more

Horrible experience. I came in with my family looking to buy their products and we were immediately met with uncomfortable stares from employees. We were the only Latinos in the store, and were being watched the entire time. As we were leaving, a worker rushed to the door to watch us leave, as if we were stealing. I did not see them do this for any other customers. It was a humiliating experience to feel targeted like that. read more

Sasha was very helpful and made my shopping experience very easy. She was very understanding with my two demanding little ones. Loyal Yeti family here read more

This is the second YETI store in California that just opened on Black Friday of this year. It is a bit smaller than the Carlsbad store but they seem to have a good selection of products. It is located within an outdoor shopping center called The Point. All of the employees were friendly and we were greeted immediately when entering. The store is still new so the employees are still working out some of the kinks. We were charged the regular price for a sale item because of a system issue. Good thing we realized this before leaving the shopping center and were able to go back to get it fixed. The employee informed us that they were trying to contact us because they realized the error after we left. They're currently running a promotion for a free gift with purchase of over $200. read more

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This is new flagship store and the selection is fantastic: from dog bowls to tumblers, they've got something to satisfy your appetite for the outdoors. Staff is very responsive and helpful read more

YETI El Segundo - Outdoor Gear Near Me - El Segundo, California

I have multiple homes where I've bought multiple over priced coolers for, around 20 tumblers, 12 coozies, two chairs, and numerous gifts for people..:onethat included a cocktail shaker top and was jammed. I went to exchange it because it happened more than once and the manager unjammed it and refused exchange it. And when I asked that I'd have to drive back when it happened again, he said yes. Absolute joke of customer service from a store that sells high end products. I als own lots Rtic products that are actually have better design and functionality for 1/2 the cost. Especially their soft side coolers and coozies. They lost me as a customer. This store also closes before the work day even ends most days so I'm not sure the point. read more

I have been fan of Yeti for years, but lately the quality of caps is not good anymore. bottle is last long, the caps i have to replace every year. I don't like this anymore. the cap $15 included tax, the same I buy 2 band new at costco. Yeti is Poor quality now. read more

Great service, professional staff and awesome product selection. Family got me a new cooler just in time for 4th of July! Also got one of camp chairs last Christmas from the wife and it's amazing, very sturdy and the right height and now I actually use a chair at the beach after using a towel all these g read more

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Came in today for the first in person, loved the customer service experience! Sasha was very helpful, professional, and honest! She explained each product that caught our interest. We bought a yeti backpack, ramblers, etc. I've been a yeti consumer for years and having to come to the store in person is a great way to see product and choose more calmly. We'll definitely come back to buy more. read more

Update on my review! Staff is very welcoming and yes they KNOW the product. There was no hhhmmmm... or let me see!!! I'm definitely interested in a few items but that coffin.. it was calling me I won't lie! Ice baths sound amazing hahaha. Ended up with a few items. I appreciate the humor and the laughs! Thank you guys you guys are amazing. read more

YETI El Segundo - I guess new store hours - Outdoor Gear Near Me - El Segundo, California

Was buying a dozen or so coolers as gifts for my employees. I bought some of the wrong ones the first time around. I brought them all in and Dom and Kai were able to get it all straightened out, help me pick the upgrades (bigger and better) and did it all at the last minute, right before closing time, service with a smile and zero errors even though I was being confusing AF. Thank you guys for great customer service! read more

Everything Yeti, very friendly staff, large selection of Yeti products. Great location to add to your Yeti collection. Prices are MSRP.

Love this product. I may have a problem, I now know each store has its own design. Must get them all! read more

YETI El Segundo - Cool stuff. - Outdoor Gear Near Me - El Segundo, California

The service at this yeti location is terrible. I have never been treated so badly by a store manager before. Sasha was rude, condescending, and punitive. I love yeti products but this may have changed things. read more

Love my new coffee mug it really keeps the coffee HOT. Gold Beanie besides keeping warm gives you a Cool Look read more

YETI El Segundo - YETI Gold Beanie - Outdoor Gear Near Me - El Segundo, California

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I purchased $300 worth of mugs, cups, bottles. And the employee had a poor attitude and forced me to pay for a bag, saying it's LA county ordinance to charge for a paper bag (which is completely not true). I will never buy here again. If you look on Google, several reviews state poor service and rude employees. read more

This is the second time I visit the store and there's always something new to check out compared to stores closet to me that sell Yeti products. The staff is attentive, the selection products included 4 oz stackable cups, and there's a Rambler Buy Back program -- you get $5 off a qualifying purchase if you bring in an old, damage, or unwanted Rambler for Yeti to dispose or recycle read more

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Extensive selection and staff are very helpful and friendly. I had a Hassle free exchange.

Sales guy should learn his product and offer what the customer is looking for. Very deceiving or just plain disrespectful.

I've been a huge yeti fan for years. This is the first item I've ever tried to return merchandise and they wouldn't take it. I had the original box and receipt , but didn't have the inside packaging and they said that they would not take any merchandise that has been used. How are you supposed to know if it works if you don't use it? The cocktail shaker I received as a gift, leaks. Yeti needs to change the return policy before they lose more customers.. read more

Now this review isn't on the service because all and all it was excellent. But it's on the end service that I received. When I was getting rung up I saw they had a special were you spent certain amount you get a free gift so I was like ok she's gonna tell me if I want to spend this much more to get it. As I waited she said nothing still and so I brought it up I said "how much more do i have to spend so get the gift" she swiped my card and said oh you just needed a $1.50 more. Like really you couldn't have said or promoted your free gift before we finished the transaction, who wouldn't want to spent a dollar fifty more for a free gift. read more

Tried to return some merchandise I had purchased but decided I wasn't going to use. Product was still brand new never used and I even presented the receipt. They said no. Wow. You can only do an exchange. No refund, not even store credit. Really surprised at this type of customer service for the price you pay. read more

Brand new, unused cooler, asked to exchange and they would not. Rude customer service too.

Bought a Yeti Loadout box about two weeks ago July 31, that i don't not use was supposed to be a gift but no longer was going to give and i drove hour and a half to go return it with my receipt & the guy at the store told me did do not Returns in its condition because it had "minor scratches" that can be buffed out he did not want to accept the return knowing it's still with in the 30 days. Just awful customer service at this location and probably won't be buying any Yeti products in the future sadly due to this store poor customer service & the guy or manager didn't even offer to give me store credit nor bother to help me out with a resolution. 8.24.23 read more

I was really amazed by Kate's customer service. Her genuine and outstanding was super professional. I did not shop at this location, but she connected me through Yetti Corporate office people. All I can say is she handles everything professionally. I can trust this store and her customer service in the future. I can trust the Yetti brand more. read more