Had old unit replaced with 3 ton Trane unit. Called in the morning and a representative was at our…read morehome that evening. We agreed on a price and the unit was installed the next day. Great to work with and VERY responsive. Would highly recommend them. Also ...always answer the phone and do what they say they will. GREAT COMPANY!!!!

The first week of June, a tech came over to do annual maintenance, and replaced a capacitor that…read morewent bad for an upstairs unit. That cost $110 as it is under the 10 year warranty, which, given there have been constant problems for 6 out of the last 7 years since 2 units were installed in 2019, was okay, or so we thought. About a month later, the condenser fan for that same upstairs unit stopped spinning, so when the tech came to assess the situation on August 1st, he stated that the coil needed to be replaced due to a leak, and that it would cost $2900 to repair with labor, which occurred 3 days later on the 4th. During the repair, the tech was constantly on the phone when he should have been focused on his job, and bragged to the person he was speaking to that he was the best tech Mondragon had. For starters, people great at their job don't brag about it, but what does that say about your company when the unit goes out 2 weeks later which it did today, on the 21st due to the condenser fan not spinning yet again with lukewarm air coming out the vents? Mind you, after the coil was replaced on the 4th, just 3 short days later the downstairs unit stopped working. When I called to relay my frustration, the rep I spoke to took notes of what I had to say, and stated she would send my info to a service manager, who would call me back shortly. I heard back shortly alright, but via text where it was relayed to me that a tech could come out.........in 3 WEEKS, the second week of September!!!! They claim it is due to being behind and being short staffed, but come on. My mother is on Social Security, she CANNOT AFFORD TO SPEND HUNDREDS OR THOUSANDS EVERY 2 WEEKS WHEN THE UNITS STOP WORKING!!!!! There is NO guarantee when it comes to their labor, please folks, go elsewhere and DO NOT let your hard earned money go to waste!!! Shortly after, they sent an automated spiel text with [Customer Name] indicating they will no longer provide services at my mother's address, before they sent that same message a second time with my name in lieu of [Customer Name], indicating other people have had similar problems with their company. They still owe my mother the back half of the annual maintenance for the winter tune-up up and refuse to answer phone or messages. They are that sensitive, and rather than address the customer's needs and concerns as a reputable company would do, they resort to juvenile grade school tactics proving they are not worthy of your business. That said, I do wish them all the best as well and hope they learn to treat customers better in the future rather than dismissing them and saying it is a problem on our end instead of owning up to their mistakes.

I just had Caddell Electric (I first found them through The Good Contractor's List) out for a 2nd…read morejob and the Lance was AWESOME! They are always clean, courteous and get the job done the right way! Highly recommend!

I found Caddell Electric through The Good Contractor's List. My need was not an emergency;…read moretherefore, being scheduled a week out was not a problem. I was called 30 minutes prior to the electricians' arrival. Lance and Elijah showed up on time, evaluated my need and provided a quote for the work. Additionally, they suggested another electrical issue that was a safety issue. They provided a quote for that work without pressuring me for the sale. I found them courteous and very knowledgeable. I will use them again if needed.

Highly recommend! I was having issues with my AC unit and they quickly got Sebastian R. out to take…read morea look. He was very knowledgeable and answered all of my questions and showed me exactly what was going on. Very friendly and helpful I will definitely be reaching out and asking for Sebastian if I have any other issues in the future!

If you're looking for a good & honest HVAC company, go with SmithThompson (yes, that…read moreSmithThompson). Had a couple of regretful experiences with BillyGo and won't be doing business with them again. Their sales guys are super nice and great talkers. They're quick to try and sell you on repairs and upgrades, but the technicians who come and do the work later were terrible installing and fixing things correctly. Had to call them repeatedly on an AC install and some plumbing work. They also sold me on a service plan, but then ended up canceling the appointments. It's now expired. I have moved on. Did I mention SmithThompson?

I used this company in the past and was happy with the work and price (2017)The first installation…read moreincluded changing 4 lighting fixtures on my 18-20foot ceilings and lightbulb change on two ceilings fans of similar height. (1st picture) I understand Prices change, but If I knew the price was going to double and the service would significantly decline, I would have not trusted them to install 4 simple lighting fixtures in my media room. The company is very responsive initially but as soon as I tried to contact this company both via phone and email it was dead silence. I wanted my bill to be reviewed. The 4 lights in my media room could be a accessible by a foot stool, and the previous fixtures had already been removed because I recently got the room painted. All the electrician had to do was connect the wires. The contractor came during a work call and I admit I mistakingly confused the 8 on my bill for a 3. He arrive an hour early. Almost $900 to put a lighting fixture on the wall, and the technician didn't even put the crystals on the light. (2nd picture). The job was completed under an hour. It was my human error on the quote. But I still would have have been out of $80 if I declined the quote. I think this company should provide at least a starting price before the trip is made The one star is because the company wouldn't even give me the respect to call me back to discuss my bill, and deceiving business practices. I was totally ghosted.

We were looking for a good electrician that could figure out why half of the kitchen had no power…read more Heath came out and began looking into what was going on. My main concern was to be able to use the outlets to cook for the holidays. He did not leave until were had all our outlets working. They cleaned up after themselves - couldn't tell they had ever been in the house. And Heath has a large Christmas Jack in the Box head on his van. So cute!

This company is first class. They will give you an estimate…read morethen you can decide what you want to do . We had Wes and he was well informed & knows his stuff !!! It is wonderful when someone knows the business and is honest and straightforward . I highly recommend Bluefrog

I placed a request through Angie's List to get estimates for installing a water softener at a house…read moreI was buying. Blue frog plumbing immediately called me to schedule an appointment. On Monday, June 15 they came out to meet me and the realtor at the vacant house that I would be purchasing within a couple of days. I asked the technician for a couple of estimates and to al find out where the water shut off valve is located. While I was inside the house meeting with the pest control company the technician came in and asked if he could show me something. We went outside and he explained that the water shut off valve broke off when he shut off the water. He acted confused and asked what he was supposed to do indicating that he thought I should pay for them to repair their mistake. I said he needed to fix what he broke and I wasn't even the owner of the house yet and that I did not ask him to shut off the water but only to simply find where it was located. The technician went on to say that if I was going to order work on other items that they would deduct the price from the estimates of other items that I was considering. I said again this was not my problem and that they had to fix what they broke because I was not even the owner of the house yet. He then said he had to go call his boss and then he spent a long time in the car on the phone while I was waiting. We then contacted the company ourselves and explain the issue and they said they would fix it. The technician came back inside and said he couldn't fix it at that time and would have to come back. He also emailed me estimates for some of the other items I was considering. The prices that they quoted to me were absolutely ridiculous. For example for them just to install a water softener that I would go to Home Depot and purchase was $1650. Installation for a tankless hot water heater was close to $5000. When I asked him to figure out why the gas fireplace wouldn't ignite or why the Jets in the tub would not work he barely spent any time figuring that out and said they would have to come back. Based upon my experience with this company and the fact that they did not want to take responsibility for what he did which is break some thing that they were looking at an acted like I had to pay for it I would never use them. In fact please do not use this company if this is the kind of work they do. Totally incompetent and they did not want to take responsibility for their screw up. Just awful. Stay away. Update 6/28/20: The owner of the business contacted me and asked me to remove this review because they fixed the problem. I do not believe in doing that and I believe what I am seeing is truthful. Just because he fix the problem doesn't change the history of what happened. Also for reference I have since had a water softener installed for $1000 total including the softener which directly contradicts what the owner of this business claimed saying that it's very expensive to have water softeners install. A total bunch of BS profit taking nonsense. Do not use this business

Zubras knocked it out of the park with our commercial building. We had a storm pull our electrical…read moreout of the roof; Zubras restored temporary power, dealt with the nightmare permitting at the city (because we had to upgrade to current code at this point), and then upgraded our system to exceed city code. All without shutting our company down! I'd give 6 stars if I could.

I called Ben at Zubras electric to make repairs to a panel box that had not been installed…read morecorrectly. Jeff and Roy were out the next day and made all the repairs very nicely! They cleaned up after themselves and were very knowledgable and very courteous! I would recommend Zubras Electric for any and all of your electrical needs!!

I called them when I had an Av unit down in my house while away for an extended period of time…read more the first 3 companies told me I need a new unit and that my warranty had expired. one company quoted 27k for a new unit. called Fort Worth. Heat and air. they came out the following day, confirmed the unit was under warranty. explained the repair needed and pros and cons of repair Va replace. ordered the part, fixed the unit and even came back when additional adjustments were needed. problem solved under 2k. Mike and team are great, honest, knowledgeable people. look no further!

I had a drain problem with the HVAC unit in the attic, the company that installed it didn't do it…read moreproperly. I called and Greg got me scheduled for service the next day. Luis and Philip came out and got the problem fixed quickly and at a reasonable price. They explained what the problem was and what it would take to fix it. It's comforting to have skilled technicians work on my system. Dealing with great people makes the problem a lot less painful.

10 out of 10. 5 stars. Russell and his team at Bel-Ton Electric are super high-quality,…read moreprofessional, trustworthy, hard working masters at the art of electrical work. I can't find enough words to describe how satisfied, grateful and happy I am with the electrical installation they did on my over 40 year old home that needed an upgrade and bring us up to code work they did. As a retired CPA and church deacon, I guarantee you will be totally pleased with the excellent job they do.

I call Bel-Ton Electric whenever I have any issue with our electrical wiring. They are great!…read more Everyone I've dealt with in that company is very proffesional and courteous. I would definitely recommend them. I learned this morning that they work all across the DFW Metroplex. I called about one of our sites in Arlington and they had a technician here in just a couple of hours. Great company to do business with.