Stalls were clean. Had vending for a shammy. Also, I liked that it had a dryer. Most self washes I…read morehave used don't have a dryer.

I wish I could review the actual service but i did not use their stick around long enough to get my…read morecar cleaned. Although I had a scheduled appointment for detailing, due to the rudeness of the employees and my general concern for the level of service I would receive I decided not to leave my car for service. When I arrived there was no one in the "office" to check with so I started to drive around the building to see if I needed to enter at another door. Once I finally met someone from the car wash I was rudely told to take my car back to the other side of the building. After moving my vehicle, I went back to the door and didn't see anyone in the office so I went back to the door where I had seen the employee who told me where to park. While going through that door to the now occupied office I overheard one employee telling the other "that guy isa f#£€ing idiot". For a moment I decided to let it go and handed my keys to the other employee. After a moment of thought I realized I didn't want to count on employees with that kind of attitude cleaning my vehicle. I'm not sure if they do a good job with detailing but I'm pretty sure i won't be finding out anytime soon. After looking for more options on Yelp, there are other more high rated places in the area that I will gladly be patronizing.

Fritz's Auto Body did a FANTASTIC/FABULOUS job on repairing/painting my Old Mustang!!! It looks…read morelike new!!! Thank You for a GREAT job!

I highly Recommend Fritz Auto Body in Grand Haven. They did a great job on my car and the woman I…read moretalked with was professional and friendly and knowledgeable about the process. She kept me updated as to when my car would be finished.

I picked up a new Jeep today from Preferred. Andy Rogers was our salesperson. He did a great job…read moreexplaining all the features. He came in an hour earlier than usual to prep the vehicle. We had gone to a different Jeep dealership earlier in the week and it was one of the worst experiences we had at a dealership. My wife and I are extremely happy that we had Andy as our salesperson. He was very knowledgeable and accommodating. Thanks Andy.

Keenan and the Preferred team have been non thing short of a nightmare. If you want to waste both…read moreyour hard earned money and time do business with them. If you value your time and money then go somewhere else for both a vehicle and especially service. 4 months they've had my primary vehicle.

Top Notch, Highly Recommend! Excellence in Customer…read moreservice, Professional, High-Quality Work, and their integrity is beyond reproach! Why would you go anywhere else? Thank you West Michigan Auto Body! Well Done!

THESE GUYS ARE AMAZING!!! The people are fantastic. Their work is impeccable. We had door damage…read morefrom a small collision. The car now looks brand new again. In a world where customer service no longer seems to matter, these guys knock it out of the park. I HIGHLY recommend them to anyone needing body work on their car(s).

We just bought our first, brand new vehicle from Preferred. We dealt with Ramon, Ryan, Bret and…read moreMatt. They were all absolutely amazing!! We tried another place first and were turned off by them right away so we tried this place out and were pleasantly satisfied. They are friendly, helpful, don't try to upsell you and do their best to get you in the vehicle that is best for you both financially and practicality. I would recommend them to everyone.

Less than 6 months after I purchased one of their "certified" used cars, I brought it in to have 2…read moreissues checked. I was told it was going to be $85 to have it looked at... when I picked my vehicle up after they had called and stated it needed approximately $2,000 of work, the proceeded to charge me $173 for looking at it. They neglected to specify that it would be $85 PER ISSUE!! This is a CERTIFIED pre-owned vehicle from them!!! I will NEVER buy from any preferred dealership and I've made sure that everyone around me knows the story.

New customer. The layout inside is kinda confusing. I made 4 separate large specialty coffee's…read more Only one was the correct flavor and one looked and tasted like water. 1 cashier was very friendly but the other that waited on me acted like she didn't want to be there.

Funny I know where all the Speedways are along major highways. You buy 6 soft drinks any size you…read moreget one free. That's what I was doing here today. I've been to this location quite a bit, it's always dirty. They are busy at lunch because they have quick food for the nearby shops/factories. I just came for my Big Gulp...that's what they're called since 7-11 took this chain over. The floor by the beverage machine is stickier than a movie theater floor. The hot dog/pizza self service area is gross. Seems they rarely clean the place. The cashiers were friendly though.