Very disappointing experience. I called to ask about manicure and pedicure pricing and was told $45, but when I asked for clarification, the person responded in a rude tone and hung up on me. Poor customer service. Don't recommend this place read more

I have been coming here for many years. Everyone is so nice. Great and fast service . Thank you .

Extremely frustrating experience. This is the second time I've come in for an appointment I made ahead of time, only to be left waiting over 20 minutes with no explanation. If you're going to overbook, don't call them appointments call them walk-ins. My time matters just as much as anyone else's, and this lack of respect and poor scheduling is unacceptable. Once is a mistake, twice is a pattern. Definitely disappointed and won't be returning. read more

Lani's Nails - More people waiting - Skin Care Near Me - Sylmar, California

They need to stop putting appointments to close. Because they end up being rude to the customer. It's a husband and wife that run this place. They are short staff they end up doing your nails too fast. read more

I've been coming here for years and I only Come with Hailey for my eyebrows and pedicure she does amazing every time. It's clean and upgraded with new pedicure chairs. read more

Lani's Nails - Skin Care Near Me - Sylmar, California

The only nice one here is Hayley! she is the only reason I keep going back!!! She is very gentle and generous about toes and she's not tough and takes her time!! The other ones though have one of the worst attitudes and like to rush so I don't even want them to attend me I always wait for Hayley. read more

Customer service! Extremely rude, unprofessional and condescending tone to customers . If I could give no stars, I would. read more

So rude i made an appointment with Haily every time i go and tell them they say she busy this past time i was 5 min late and she started on someone else and said because i was late to wait when she started people came for walk in and wanted their eyebrows done she told me to wait I rolled her i couldn't that's why i made the appointment i could tell she was upset and did a horrible job on my pedicure wont go again read more

Called for a last minute appointment they were super sweet ! And my toes look AMAZING ! Everyone there is welcoming and attentive. Definitely going back read more

Absolutely loved my nails. The owner she was super friendly!! she help me pick out my color and I did a walk in. The gentleman that did my nails did an amazing job. I wanted a slick look and he definitely gave me the nails I love!!! Not to mention the place was spotless. Everything was clean there was good atmosphere. the music was so relaxing definitely recommend this place They match!! read more

Got my nails done there maybe like 3 weeks which were fine, but I went back a few days ago for a fill and was left unhappy with my results. I went in for a fill and was asked to come back an hour later cus they were busy so I did & I get there and still wait another 35 min. So he finally helps me out & as he's working on my nails, I take a look and see that the fill was poorly done. I pointed out the cracking, the dirt/lint mixed in with the acrylic powder and he didn't even completely file out the black from the previous color. He tried saying that my nail bed was dirty when he was the one who did my fill. Not sure if he was rushing bc another lady wanted to get serviced by him ?? But I still paid and tipped . read more

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I really hate to write this review because I had such a good experience the first two times but I feel like I have no choice since if I knew this had happened to someone else I might've thought twice before going again. I went here for a 3rd time trying to get the same gel French tip pedicure that I like and 2/3 way through I start noticing bugs crawling everywhere. On the ground where I left my shoes, on the cart for the equipment and the tools they were using on my toes. I even looked down at one point and saw one in the water bowl i had soaked my toes in. I literally wanted to leave right then when I noticed but I had un cured gel on my feet so I just stayed quiet and waited for the service to be done. Plus the lady that did my nails did an "ingrown" nail cut on me without asking me which I'm pretty sure nail artists aren't allowed to do this only podiatrists can. At the beginning of my service she asked about whether she could file or cut and I told her either was fine since the last two times I had gone there this wasn't an issue and since I thought she was referring to the tops of my nails not pulling ingrown. Plus I had never felt any pain when getting my toes done here beforalthough this was also the first time that I had been serviced by this technician had done my toes the last times it was the man and the other lady. Anyways it was pretty painful and I couldn't stop her by the time she had started doing it because I didn't want to make a scene plus again she had already cut it i only noticed what she was doing when I felt the pain from the her pulling it out. Now my left big toe is in pain the next day and I'm hoping there's no type of infection since obviously things weren't sterile like I initially thought they were. The people working there are really nice and they do a really decent job for the price they charge especially considering how bad other nearby places do while charging extremely high rates. This place could be such a gem but they need to fix these above problems otherwise your just gonna end up paying for a painful and gross experience even though the end result looks good now I feel anxious about an infection on my painful left big toe and literally had to shake out my shoes and purse to make sure I wasn't goi to bring any bugs home. This happened a few months ago by the way! read more

Went in to get my nails filled and the guy took my nails off and made me bleed . Don't come here ! read more

Lani's Nails - Skin Care Near Me - Sylmar, California

absolutely amazing people here as well as the work and i ime put into each customers asks they truly strive to give you what you ask and more they are patient with me and i am alot to deal with i have recommended to all i know but they deserve to be known all around dont waste time looking for good people and quality with a smile here is were you can find ladies read more

Lani's Nails - Skin Care Near Me - Sylmar, California

I came today and asked for a French tip and that old guy just placed the acrylic nail on and puts the powder on top and after he files it down he just a top coat on top and says he's done. Usually nails add color under and then draw the French tip but this guy didn't. And yet when I complained about it he said he couldn't fix and then so I simply just asked for a white on top to fix his mistake. read more

I'm very disappointed that I paid this much (16 plus a tip), for a manicure and it wasn't even done properly. They did get me in on time, only a 5 minute wait. But what really bothered me was that I pointed out that I wanted specifically 2 broken nails taken care of. It seemed to be going well and they looked ok. I didn't realize they were not fully trimmed down until later that afternoon when one of them snagged on my sweater. I tried it with the other nail, and sure enough, that one was also not trimmed down enough. What? I thought the girl was there to do the best job she knows how. I could have done it myself (and should have). Anyway, so much for that place, not going back... read more

I never ever ever complain, but this has to be the absolutely worst place to come if you want your long nails done. What I got is nothing close to what I wanted! And I when I told him to remove the nails and that I would only pay to remove them, he told me that he had no time and he wouldn't do it. Don't get me wrong if your coming here for shorter nails this is the place but other than that I don't think so read more

Lani's Nails - What I got - Skin Care Near Me - Sylmar, California

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I stop here to do my pedicure, and let me tell you ,This is the first time they treat me good at a nail salon The were all friendly and nice , I am happy I found this place definitely coming back read more

It's been a couple of years since I last went to this Nail Salon. I recall them doing a good job on a pedicure therefore, decided to return today. I was Sat upon arrival, only to wait for over 1/2 an hour, the female owner, sat another lady next to me & told me that although I had arrived before her, she was going to do her pedicure first as she was a long time client, but that the other worker (new Hispanic looking lady) was going to do my pedicure as she was almost done with the other customer. I told her the reason I had returned was because I had gotten a good pedicure previously by their regular staff, she insisted I try the new lady, who was still busy with the other customer. After waiting with my feet soaking for over 1/2 an hour, I decided to get up & leave. The lady owner assured me the lady was about to help me etc. When I called they assured me they had time to do my pedicure, and I wouldn't have mind waiting if it was not for the owner giving priority to a customer who arrived after me & having me wait for so long. Today they lost a customer. I called my regular place, and they took me immediately. The older couple, "owners", are horrible at applying polish, which is the reason I only wanted a pedicure, no polish.... needles to say, I will NOT BE RETURNING. Very poor customer service. read more

HAILEYYY is the only reason I've giving this review because the Filipino/Thai reception lady in the front had major attitude for zero reasons. I'm giving this review because Hailey should OWN this joint. I haven't gotten my brows done in over 3 years because the last person who did it threaded off exactly what I said to not do so I lost my trust and needed time to grow my hair back. My brows are known to be pretty perfect. I decided to give this place a try because I was eating just next door and LOOOOVEEED it. Hailey did exactly what I asked and I'm looking at them this morning extremely happy with the results! Thank you, Hailey!! read more

Came in here because it was recommended to me by a family member. The lady who did my pedi was rough and it was difficult for me to sit through the pedi because it was so painful. I asked her multiple times to be gentle but instead she grabbed my foot and was annoyed and she said "no you have to let yourself, I have to do my job". I'm never coming here again. I've never had anyone be so rough. read more

You will wait even with a appt. I was there 45 mins after my appointment and no one helped me. They are overbooked. Will never go back. This has happened before read more

Michael and his wife are amazing when it comes to ingrown toenails. I've been going there for the last couple years specifically for ingrown toenail maintenance. They're very thorough and get exactly what needs to come out. I've never been hurt or kinked or had any issues when they've taken them out. They're very professional and skillful with removing ingrown toenails read more

They were nice to me from jump. When I called on the phone to get a same day appointment. I really recommend this place! I will be bringing my mom and I here from now on. read more

Zero stars. Don't get a pedi here, Unless you want to get ingrown toe nails!!!!!!!! I'm very disappointed I was coming here for years I would only do my eyebrows, since they are the only ones in town that do threading! But 2 weeks ago I decided to get a pedi and Let me tell u, I got 5 toes infected by there material I went to the ER and they diagnosis the nail salon doesn't disinfect there materials and they don't cut you the proper way. I'm still in pain and is hard to walk or do anything! Very very disappointed in this place! read more

Lani's Nails - DONT make the same mistake I made by getting my pedi here, results will be infection and ingrown toe nails - Skin Care Near Me - Sylmar, California

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They rushed my nails. My whole process took about 15 mins for a mani/pedi. I had a matté top coat I brought and she but it on at the end very sloppily and missed the edges as you can see from the picture. read more

Lani's Nails - Rushed my matté top coat. Missed the edges on almost every nail. - Skin Care Near Me - Sylmar, California

Michael is my go to when I want a full set, he does a good job plus the price is great! read more

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The reviews on here I think are a bit dramatic. They did the acrylic part right. But when it came to painting the nails wasnt so good. But otherwise service is good. Nothing went wrong. I would go again. read more

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Hailey has the BEST PEDICURES EVERRR. Highly recommended will be coming back !!!!!!!!

I been coming to Lani's for over 10 years, Hailey does my pedicure and manicure and she does super goodshe makes sure to remove all cuticle all around and deep the in grow nail....she makes sure it's a beep cuticle removal and not just from the top, they are really nice and friendly and clean. Prices are fair. read more

Great People. Great work. Make an appointment. Hailey is awesome #Threading #Waxing #Manicure #Pedicure .... Great Self-care Team read more

Lani's Nails - Hailey is the best Esthetician. She is You must go see Hailey. Make an appointment for guaranteed time. - Skin Care Near Me - Sylmar, California

Love them, always making time for me even on last minute. Lani and her crew are the best. I go in for my brows and as sensitive as my skin is she makes my eyebrows feel great and looking flawless. They have to be the most patient people ever because I always go in for a walk in and they take me in instantly. They are nice and very friendly people. read more

Over all very nice people but quality in work is okay if you looking for more" hip"styles probably not the best place but if you want something basic you should be okay with this place read more

So one thing I absolutely needed was a fill and cut because my nails were just too long..so I called and was able to be seen, maybe 5 minute wait, perhaps it was the time I went in..i went in around noon. Anyway, so I called just to ask how much the fill and cut would be and the guy said it would be $14 for a fill and cut..I made sure to mention that I needed to cut them also because they were long and I wanted them shorter and he said okay about $14-$16 so I said okay I'll be there and asked how long is the wait, he said to go in, I would be seen right away, which I was. I let him do his thing and just let him know the length and to trim the top a bit thinner since the lady prior put too much acrylic and he did and I thought I'm starting to like it and might keep coming back! Well once it came to the polish... girl, let me let the pictures speak for themselves.. I was not happy with the outcome of how it looked on my cuticles. I will say I'm the type of person that liked to give benefit of the doubt to any situation so decided I will give them a second chance to redeem me as a loyal customer and better my review on the quality of their work. And I liked that unlike other places I have been to, he only hit one of my fingers once while thinning down the acrylic .. read more

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No way. Awful. I'm not one for bad reviews, but I have to... I only went because it was rated so high!! It smelled strange looked VERY dirty, pretty sure they didn't use sanitary tools, he didn't even take them out of a fresh packet... No packet involved, just his tools that were sitting there that I'm pretty sure had someone else's skin on them, he was fast but it was BAD. Chipped after an hour of me driving.. Super sloppy, I had to ask to have the edges cleaned up and you can see where he put top coat and where he put the color.. The only reason I would even think about giving them two stars is because they were nice.. I will not be going back or recommending them read more

I always make my eyebrow appointment with Haley, she's the best at threading, leaves my eyebrows nice, thick, and arched. read more

Lani's Nails - My nail lady is cooler then yours! - Skin Care Near Me - Sylmar, California

This review is for Hailey! I've been coming to her for about 5 years now and she always does such a great job. She's the only one I trust to do my brows. I do suggest making an appointment because although they do accept walk-ins, she is usually booked. read more

Great place ata great price. Some times it is hard to get an appoinment. The decor is not the best i have ever seen, but the staff is always great and super nice. read more

I have been coming here for 2 years, Hailey and Lani give the best pedicures. They always focus on every detail while making sure you are satisfied with the quality . Also, they always use clean tools and wear gloves. Along with Jenni who brightens your experience with her funny chats . I 100% recommend this nail salon, it is close and super great quality. read more

This place is great love the staff and Michael always comes thru with what ever designed you put out for him. Definitely going back read more

Lani's Nails - Got my mani done by Michael nice job! Always love coming here! - Skin Care Near Me - Sylmar, California