I had a really great experience at Billy's. I had a tear in my tire and had to have it towed to the…read morenearest mechanic. I called and had no issues coordinating the tow. While my tire could not be patched they were very helpful. They even had time to do an oil change. Billy and Cesar were very friendly both times I called. They were even friendlier in person. While I waited for a tow they had coffee, water and seltzer available. I also overheard exceptional customer service while different workers were on the phone. The price for a synthetic oil change was 15% cheaper than I've paid to have it done at the oil change chains.

My wife bent the rim on her car and they helped me out on a Sunday evening. Friendly and helpful…read more Thanks guys!

I dropped off a few item to be recycled. Courteous professional and fast. If you need recycling…read morehouse hold items, give them a call. I bet they can meet your needs

I had used West previously so I wasn't anticipating any issues. The car was not operable due to a…read moredrive shifter issue. I called AAA and they referred me to West. We needed to have the car towed from house to the dealer for service. The driver was nice, and very careful loading up the car so everything seemed fine. When I asked him to hand the key to the dealer service rep, he said he'd just drop the car in the first available spot because the dealership is under construction and very busy. I immediately called the dealer to tell them the car would be there in about 30 min. The car was towed to the dealer, but the key was NOT handed to anyone and somehow lost! The driver claimed to have left it in the cup holder yet the dealer valet and service team could not locate it. Now, no one claims responsibility and we're out $200 to replace the key. West claims that it is routine for their drivers to just leave the key, but doesn't it seem reasonable to hand it off to an employee during business hours? Oh, and I had to drive to the dealer to provide the only remaining key so they could work on the car. Again, what seemed like good, careful service was lacking responsibility in something as simple as providing the car key to a dealer employee. I wouldn't recommend West again to deliver a car to a location. It seems it's their policy to drop it and leave.

Great service, super friendly and down to earth…read more They fixed what I thought was going to be an expensive problem (potentially damaged tires on an AWD car) with some stems, then when I later realized they were still leaking (more slowly this time), I took it back and they fixed it completely free because they'd missed it- the rims were leaking.

I've taken my 2019 Mazda CX5 here for the last three years. First just for inspections then…read morerecently did an oil change and just this week my check engine light. They are always so friendly and helpful and don't price gouge. I trust their recommendations and wouldn't go anywhere else in the area now.

Absolutely awesome service. Ashley was great and put up with all my calls and questions - wicked…read moreknowledgeable and honest too. I had a warranty through another party and was able to go here. The previous place I'd gone to told me not to worry about certain things as they weren't pertinent to the car getting from point A to point B. Not only did Premier Auto Repair look directly into all the items I asked (as major or minor as they could be), they were meticulous in their notes, and also looked into other items that may have been of concern. The replacement items were delivered and installed within a couple days. And trust me there were a lot of things to my car done. Feels completely different now. This spot was a good 20 minutes from where I live but I'm not going to any other place again. Overall ... I'd give a 6/5 if I could. Thanks guys!

UPDATE- A shout out to Paul Rota from Auto Care plus. (Owners of premier) He took the time to call…read moreand chat with me after everything I had experienced this week with Premier. We both came to an understanding and I do not hold Auto Care Plus and their owners responsible for Beth's actions or the lack of Communication from the tech. We both agreed everything could have been handled better and I wish them well and will of course watch to see how the business progresses. Communication is key, and when dealing with the public, listen, always. And be careful with that social media ************************ My family and I have been loyal customers of this location for over 5 years. Unfortunately, during our last visit, we experienced a "diagnosis" made by code only, my requests to check the plugs and coil packs were ignored and I was told I needed a whole new engine because oil wasn't registering on the dipstick. After a highly unprofessional interaction with Beth the service manager, we explicitly informed her that we would be taking our business elsewhere moving forward. While a customer deciding to leave over poor service is a standard business issue, Beth's subsequent actions cross a major line. Following our conversation, she sought out and looked through my personal social media accounts. I have clear photographic evidence proving that she was looking into my private personal profiles following our retail dispute. This is a severe violation of professional boundaries, constitutes harassment, and reflects terribly on the premier/ Auto Care Plus brand.

Always reliable, you can count on Ted and his team to get it right the first time. Pricing is…read morecompetitive with any other shops in the area and much lower than the dealer repair shops.

Bought a used car with a gas tank that was starting to separate, unbenounced to me…read more A year later and gas was pouring out. They replaced the gas tank, 2,500.00 CHEAPER than other quotes, and I have so much peace of mind now. These guys are terrific, helping my rusted car pass inspections, warning me of possible issues coming up. I love these guys. I'm a customer for life.

Fantastic Shop! They have worked on my vehicles and always done a great job. They are fair and…read morestraightforward. Very accommodating and easy to work with, I Highly recommend.

Had a great experience at Holmes Auto. Good pricing and great customer service. Would definitely…read morerecommend!

If I could give 10 stars I would. At 84 and disabled Vietnam veteran, I thought there were't any…read moremore honest businesses in the world. Till I went for a free brake checkup at 2Tech. They could have told me anything, BUT they told me the truth, a miracle in this modern world IMHO. Wouldn't even take a tip. I found my auto repair shop for any future needs or oil changes. PLEASE SUPPORT THEIR BUSINESS !!!

Good people who will give you a good quote and take care of of your car well. I will return.read more

Very honest. Looked at an issue. Recommended against doing work. Then, refused my offer to pay for…read morework to diagnose issue. In a world where everyone schemes to make money, Wiley's integrity is a treasure.

My car got towed in Boston and the muffler sounded like it was ruined. Steve got my car in the next…read moreday. Put the car on the lift and fixed it with a simple readjustment. He didn't even want to charge me. He is personable, professional, and precise. I can't recommend him highly enough.