I can't imagine anywhere giving us better advice, care and love when putting down a beloved pet…read more From the instant I first contacted them, they were very prompt in responding and helping us with our needs. I was overwhelmed by the care every member of the staff provided us. Having an assessment by a hospice vet truly gave us an objective opinion as to what step to take with our precious Josie. I truly appreciated their advice and sensitivity to the matter. Dr. Masterson and Dr. Dean were exceptional. I can't say enough about them. The staff that helped us over the phone were just as great. I would use their service over and over again if I had to. A wonderful, wonderful hospice vet.

This team went above and beyond for my fur dog and his walk to the rainbow bridge. Dr. Megan was…read morekind, caring and so compassionate. I could not recommend them more. It's a really tough time but they support you through the whole process.

Vicki and Dr Jessie were responsive, kind, caring, empathetic, communicative and professional…read moreduring one of the worst times a family with a fur baby can navigate. They provided humane comfort to our 13.5 year old fur baby in our home when he took a bad turn medically. Service was $410 (paid cc over phone) and included treats, medication, prep supplies, and keepsake items (clay paw print, memory book, and small jar of their fur). E-waiver required before services are given. They give you a 4hr estimated window when appointment is secured, then the Dr sends a few txt messages letting you know precise arrival time within 20minutes.

Dr Victoria was exceptional. She eased our minds while taking care of our baby girl. Thank you for…read morethe kindness and the patience during this tough time. She understood that our dog was a family member and treated her with that respect. At the end there was no body bag. Instead she swaddled her(our 55lb staffy lab) in a fluffy blanket and carried her comfortably out to her car. I'll never forget that sweet gesture.

My sister-in-law recommended Dr. Wood to us…read more Called the morning we knew things weren't looking good, and he came out late that afternoon. While I was crying he went over all the paperwork with my husband. When it was time, he explained to me what he was administering and how it'd affect our dog. Once our dog had passed, he gave me all the time I needed to really ugly cry before taking him to be sent to pet services to be cremated. Very straightforward process. Very respectful to us. Did not feel rushed during this hard time.

Dr. Wood was prompt and courteous when he came to our home. One of the most painful times a pet…read moreowner experiences is the time when they have to make a decision to put down their pet and I was given a same day appointment which was wonderful. Dr. Wood was professional, kind and explained everything as he went along. It was great to have him perform his service with expertise and compassion. I truly felt at peace and want to thank Dr. Wood for helping us through a difficult time.

They accomplished a difficult task in caring for our Cane Corso. She does not take well to…read morestrangers. The staff and vet just made her feel comfortable. We have 5 dogs and love Academy Animal Care

I wouldn't go anywhere else. These people care about pets and their humans without trying to sell…read moreyou all kinds of stuff you really don't need. I trust all of the doctors and staff there.

They are always so kind with my pup! Friedly staff and always ready to help! Recently had my…read moreJourney eat a sock, within 30 minutes of arriving they got all of it out! Thank you team at Animal Medical Center. The (now) 30 min trip (since moving) is always worth it!

A strong word of warning about Dr. Ashley Powell and Animal Medical Center:…read more We took our dog in for an emergent but common procedure. He was diagnosed quickly and surgery was recommended (to be performed by Dr. Koegel). Hours go by with no updates so I called to find out what was going on. Dr. Ashley Powell (the co-owner of the practice) got on the phone to tell me our dog died during surgery and Dr. Koegel was upset so she sent her home. Dr. Powell gave an - we don't really know what happened the procedure itself went great he just didn't do well - explanation of what happened. We went in to say goodbye and during our second post-surgical interaction she said the same thing - no clear explanation of what happened. My husband and I are both in medicine and knew something was off here. On our THIRD conversation after demanding to know what transpired during the procedure step by step (and demanding to speak to the lead surgeon Dr. Koegel) we learned that Dr Koegel mistakenly cut into our dogs diaphragm and called Dr. Powell into the room to help stabilize him while Dr. Koegel attempted to suture the laceration. This unforced surgical error was what killed our dog (admitted by all parties in our 4th conversation). What is more disturbing to me than a mistake happening during a procedure is the lack of professionalism, transparency and ethics by Dr. Koegel and Dr. Powell at every step. Dr. Powell runs the practice and found it reasonable to send Dr Koegel home instead of doing the ethical thing of facing the family and explaining what happened and taking that responsibility. Most importantly, Dr. Powell was not honest during the first two conversations about what happened during the procedure even though she was in the room. Medical professionals have a solemn obligation to conduct themselves with integrity even in the tough moments and Drs. Powell & Koegel lack that fidelity. We can't accept the idea of something like this happening to another family so please reconsider your vet care - Dr. Powell also co-owns Ally Urgent Medical Care off North Great Neck Rd in addition to co-owning Animal Medical Center. Dr. Koegel has since left AMC.

I'd leave 0 stars if I could I Would NOT recommend…read moreWilliamsburg Veterinary Clinic for anyone who truly cares about their pets needs. My cat went in on Wednesday ( mind you they only had one vet checking in on pets all week and saw a vet that wasn't hers Dr. DeWitt ) as she was throwing up blood. He sent her home that everything "was fine", his staff informed me he took a single radiograph, said she was just backed up, drained her poop and gave her a shot for nausea and sent her home. She seemed ok when I picked her up, just looked like she was sleepy. And sent me on my way with a $450 bill. Thursday morning, my cat still doesn't want to eat, but I now noticed she looks more sick and very limp. I rush her back to Williamsburg vet. They take her back and then say "She looks extremely sick, If I thought she was sick enough I would send her to the ER. But we aren't there yet. I will put her on IV, run a blood panel, give her a nausea shot and monitor her for the day. We will leave a needle wrapped on her paw bring her back tomorrow morning (Friday ) so we can give her more fluids in the morning". I pick her up at 5:30 they say she's good to make sure she doesn't throw up. And proceeded to send me on my way with a $400 bill. Friday morning, I take her in and she is drooling, still won't eat and is very lethargic. They say she's needs more fluids. I Google and find out about an appetite stimulant. I ask them about it and he says "yea that's a great option we can look into" my cat stays for the entire day. I pick her up and a $250 bill. My cat is drooling, and still very tired still. The dr informed me as long as she doesn't throw up over the weekend she will be fine even if she decides to not eat all weekend. That she has enough fluids in her to last until Monday. This afternoon, my cat falls over and stops breathing. I rush her to the ER, and come to find out my cat should have never been sent home in the first place and is and has been in critical condition! I'm extremely upset and have lost all faith and trust in Williamsburg Vet Clinic! My dog gets seen there and we will be switching immediately. Sorry for the long post. But when my pets are neglected due to possibly understaffing. It's hard to stay quiet, and my heart is completely shattered!

If I could give them more than 10 stars I would! My Sweet…read moreAllie May was severely misdiagnosed by a previous vet, and as her problems grew worst, They swooped in, no judgement, and helped me make the hardest decision I've ever had to make as a dog mom to make my 4 legged baby, now a 3 legged baby! They were so informative, BEYOND attentive, they loved my girl just as much as I do, and they kept me up to date through surgery, after surgery, they even checked in on us multiple times making sure all was well with Allie, and that she was healing great! We are very grateful for this clinic, and everyone who has been a light for Allie and I, and even our entire family! When I first came in I had a baby strapped to my chest, and two other children ( their dad was working, so mom was playing super mom) and they opened all of us with open arms, and made things just so seamless for us! I did not meet a single person who did not show us the absolute most compassion and love! I've never found a single place on earth where I had zero negetive things to say, but they went so above and beyond!

PurrSit is the absolute best! We've used Carolyn multiple times and everything has been wonderful…read moreeach time. She even gets our awkward cat to play. We received texts with photos or videos every day we're gone. She brings catnip toys the first day to put them at ease. The app is easy to use and makes scheduling a breeze. Highly recommended!

Carolyn is amazing! I have always felt comforted knowing she's looking out for my cat while I'm…read moretraveling. She LOVES cats! And takes great care of them. She brings treats and catnip for my cat when she visits and she stays for a long amount of time to keep him company on his long days alone. She always sends a daily update with a picture included so I can rest easy that he's doing well. Her flexibility and understanding for schedule changes is also incredible given our hectic military lives.

Had a great experience here! Just recently moved and the way my dog's surgery timed with the move…read moremeant his stitches needed to get removed here. The staff was so kind and welcoming. Dr. Garmin sat on the floor to play with my doggo to make him comfy with her. I also wanted to mention cause I saw some not great reviews regarding pricing. They told me they would charge me $25 for his senior well visit and the stitch removal was going to be complimentary over the phone. When I went to get charged they were going to charge me for both the visit and the removal but I brought up the phone conversation and they honored it without even checking with the staff who I spoke to. I really appreciated that. I thought that was an amazing price for both services and I appreciated how they handled the miscommunication. Great customer service!

We have been going here for 2 years ever since we moved to the area. We recently had to say goodbye…read moreto our 14 year old Yorkie who has been part of our family since she was a few months old. DR. PAN was wonderful and was there every step of the way. She kept us posted every couple of hours on her condition. Dr. Pan was very compassionate with what we were going through and explained what to expect. The other staff we would like to give special thanks to during that very emotional and devastating time is TERRI. She has always been wonderful during every visit and her hugs that day really helped. Thank you!

**BEWARE** I would…read moregive minus 5 stars if I could. This place KILLED my dog. We took out healthy 5 year old GSD in for some routine procedures and received a phone call a few hours later that our dog had died. i don't know if it they gave him too much sedative's/anesthesia or if someone gave him too much of whatever they give them to wake them up. Either way my very healthy young dog is now DEAD. My dog was getting a hematoma on his ear fixed and we figured that would be a good time to get him nurtured and his teeth cleaned as well. None of these things needed done and were in no way life threating or complicated procedures. It should have been a warning to us the few times we went there no one was on the same page. You would talk to someone on the phone and when you get there it was like no one had any idea about anything that was discussed. it was the same way after we talked to the Dr and received a treatment plan. Then when when we went back a week later it was like they had no idea what was going on. This place wont even take accountability. "Sometime things happen" BOTTOM LINE IS SOMEONE SCREWED UP AND NOW MY DOG IS DEAD......!!!!!!! **BEWARE**

The staff here are so caring and kind. Dr Kim is the sweetest most caring vet I've ever met. Laura…read moreis so knowledgeable and she is always available to help. I would be lost without the help they have given me with my pets. I highly recommend! They are first class all the way!