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    Lap of Luxury

    5.0 (5 reviews)
    Open 9:00 am - 7:30 pm

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    Swim Fins Swim School

    Swim Fins Swim School

    1.6
    (42 reviews)
    13.7 mi

    The most unethical company I have ever dealt with. They don't allow cancelations or make up…read moreclasses. They take your money and will only credit 20% with a doctor's note. You lose the full amount if you cancel but when they cancel on you they don't refund only credit forcing you you to continue because you don't want to walk away from hundreds of dollars. The programs are so expensive and a lot of people can not continue season after season but when they have your money on credit, it forces your hands to sign up again and again. My kids have been going here for 2 yrs but have not improved much and we weren't able to find that out because they don't allow parents in the pools! They should be refunding people when they cancel and it's not in our controls! Should also add that our kids were taking semi-private lessons so we were charged more money than kids in group lessons. Then this season all of a sudden there were 3 other kids in our kids class and they neglected to tell us about it. Upon calling them out on it, they then admitted that they overcharged us and again credited us the difference. And they don't credit the referral money until you call them out on it. Watch your accounts and call them out on all their scams! I'm so shocked how long this company has been operating under these awful conditions. Their customers is awful and they are the greediest and unethical people I have ever dealt with! If you've never enrolled with them, please don't start. The never ending billing and crediting will have you trapped!

    The reviews are accurate that the office is inflexible - you just hope you never have to find out!…read moreThe first two rounds our son was happy, he was beginner and he was the oldest in the class. We stated on our form for the next registration, that our goal was to have him comfortable in deep water and to be able to swim laps. I realized too late, because they automatically enrol you into the class and I didn't think about it...but two weeks in, our son said things were way too easy. He had progressed too much over the summer break. It is impossible to do anything really valuable in a hotel pool with a deep end of 4 feet. It would've been so helpful if the instructor had talked to us about our goals indicated on our form, and whether our son was the right match for the program. He had clearly outgrown it at the age of 11. I spoke with the office immediately, and they said we missed the very short cancellation period so too bad! And gladly kept our $650 class fee. If you have a child, that is VERY beginner, the program is fine, but if you have to deal with the office, you'll regret you sent them. If you have an older child who needs deep water, safety, how to know how to dive into a pool, how to swim laps more than 8 m, this is not a program for you.

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    Proof of Red Cross reporting
    Proof of Red Cross reporting
    Swim class (max 5 kids) ready for their next task.

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    Swim class (max 5 kids) ready for their next task.
    Bonsor Recreation Complex

    Bonsor Recreation Complex

    3.2
    (37 reviews)
    29.7 mi

    My child attended this summer camp for two weeks and has been left with serious psychological…read moredistress. The instructors here showed an alarming lack of professionalism and misused their authority to unfairly target and humiliate him. They made false accusations, shouted at him without cause, punished him with arbitrary "time-outs," and consistently treated him with disrespect. Their behavior was not only inappropriate but also harmful. As a parent, I find this completely unacceptable. Children should feel safe, supported, and encouraged--not shamed, blamed, or bullied by the very people entrusted to care for them.

    Been playing at Bonsor Recreation Complex for years. It's the cheapest place to play leagues for…read morevolleyball (ie. Sunday afternoon co-ed league) and squash (Vancouver Squash League). Good - 10 visit punchcard ($54.00 + GST) - this is the cost with a Be Active Pass card - 2 squash courts and 3 table tennis tables - Squash league ($18.00 to spare (up to 3 games), $63.00 for part time (up to 8 games) and $147.00 for full time) - Large multi-purpose gym for volleyball, badminton, basketball, soccer, etc. - Multiple drop-in times for sports (ie. Friday volleyball is very popular) - Less than 10 minute walk from the Metrotown skytrain - A couple of EV charging stations ($2.00/hour) Bad - Archaic booking system (no online booking system available. You have to call to book a squash/racquetball court) - Half the time when you call, staff doesn't answer - Downstairs weight room is cramped - 1 combo court (normally used for squash or racquetball but they currently refuse to move it) - 50% of the time the men's shower facilities don't have body wash You get what you pay for at Bonsor. Don't expect much and it does the trick.

    Photos
    Squash court (court #1)
    Squash court (court #1)
    Exterior
    Exterior
    Table tennis (multi-use room)

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    Table tennis (multi-use room)

    Lap of Luxury - swimminglessons - Updated August 2026

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