Holy Smokes! What a great experience. Josh went above and beyond to be kind and professional when I…read morethought that I had single handedly Killed my business computer. I was trying not to be too stressed and just was writing it off. Josh did everything he could... and more to find a solution. I did get my computer and all of my information saved AND he set me up for success in the future. The pricing is fair. The service is ethical and reliable. quick. I would highly recommend this company and I am hoping they can come into my business and help me with the rest. If there was a 5+++++++ Star rating. They would deserve it!

They were prompt, reasonably priced (I lost access to a critical server hard drive which they were…read moreable to restore after a few days), very knowledgeable, and very friendly. Extra points for willing to geek out a bit over computer components and DIY stuff while I visited their office. If I have any issues in the future with my new server setup, this is where I'll go.

The gentleman who helped me was the best. I was terribly frustrated because my phone went kaflooey…read moreon me. The screen froze, so I couldn't phone, text, email, or do anything else that's important to me. I spent hours trying to unfreeze the phone. He asked what the problem was, and he fixed it in less than a minute. COMPUPOD is now my go to place before I start pulling my hair out. I'll also make it my go to place when it's time to replace my phone. Thank you so much for your fine service. ,

I've been coming here for about a year to service my PS5 and controllers, and up until recently,…read moreI've had positive experiences. The staff is usually helpful, and turnaround times are pretty quick. However, my last experience was really disappointing. I brought in my DualSense controllers to fix analog stick issues and paid $100 to repair three knobs. Just one week later, I had the exact same issue with one of the supposedly repaired sticks. When I brought it back, I was charged an additional $60 to fix what should have already been resolved. What's most frustrating is that I couldn't get a clear explanation as to why I was being charged again for the same issue. If a repair doesn't hold up after a week, that should fall under some kind of workmanship guarantee--not an additional charge. I want to continue supporting this business because I've had good experiences in the past, but this situation felt unfair and left me questioning the quality and accountability of the repairs.

Re technical support: I was building a new computer with some expensive server-grade parts and…read moreduring the build I got a bit worried about the install and didn't want to damage it. I took it to central and they put it together and bench-tested really quickly for a low price. Rick worked on it and was super nice and helpful. I have also bought parts from them and have only good experiences.

I have been using Central Computers since the year they opened, in 1995. They are indispensable…read morefor me regarding getting parts that I need, With their helpful guidance, I started installing and configuring network cabling for my clients back in the 90's. They have a superb selection of various dongles that allow you to attach anything to anything, and their prices the same or beat buying off Amazon for Hard Drives and SSDs and RAM. Their sales people have turned over since the 90s, but my buddy, Candy is still there. (Hi Candy!) :-). I often call in an order of parts and have it waiting when I get there a few hours later - park the cark outside, run in and pick them up and return to the car in under 3 mins! However I love to browse there to see what's new. I miss Fry's but Central has been able to somewhat fill the void. Go Central!

Quick responder and was able to fix my issue within 10minutes. Definitely recommending to my…read morefriends if they get computer issues

Hello, I was recently experiencing some problems with my laptop due to age. The battery was no…read morelonger holding a good charge and I was getting constant alerts due to my laptop running Windows 10 and needing to upgrade to Windows 11. I am on a fixed budget and needed an upgrade. The thing that I appreciated about Neil is that he is willing to work with you based on your budget and needs. You just have to communicate, open up a working dialogue, and hear out all the options. Neil found me a refurbished Lenovo ThinkPad with all the right features and software. He could have also sourced me a new gaming laptop with the best speeds and processing power but of course- out of my budget. If you get to know Neil, you realize he does care about his clients and wants to make things right. So far I am satisfied with my laptop computer and if I run into an issue I can always call him and he'll do his best to help - obviously within reason.

Paid more than $1000 for a new screen that didn't even last a year. What a moron I was. Next time,…read moredon't go here - just get a new computer.

I highly recommend Ameritech if you need warranty work done on Lenovo hardware…read more I purchased an expensive laptop directly from Lenovo. When it arrived it seemed to work fine but after a few days I noticed that it would randomly reset. I was preparing to travel so I needed the laptop fixed urgently. I called Lenovo and they said I could mail it to them or take it to an authorized service center. I chose the latter and they referred me to Ameritech. I dropped the laptop off at Ameritech. Lavina at the front desk was very helpful. A few days later I have the laptop back and it is working perfectly. If I need any more work done on this machine I will certainly use them.

I am so happy with this company! My technician was Mike. He was calm, friendly, and I did not feel…read morerushed when talking to him. If you're in SF they will pickup and deliver for free, which is amazing! He diagnosed over the phone, got the battery in, then picked up fixed and delivered back same day. He also cleaned out the dust. He also showed me the battery settings and info and told me how to use the battery to keep it long lasting. For any women reading this, I felt safe letting him in my apt. No wierd vibes.

Thought i destroyed my computer when i was a dummy and spilled some liquid on it. Panic as i were,…read morei found TechinSF and gave them a call. Seeing a company rated 5 stars is rare but then after the service the Micheal gave to my computer at a great pice, he was able to clean everything and run everything back to almost when my computer was new. Very straight forward and assuring on getting my computer fixed and up and running. Highly recomend them and i know if anything else happens to my computer im hitting TechinSF first. They really rep earning those 5 stars.

I run a design agency in SOMA, San Francisco. There's no question that my company would not run as…read morewell as it does if it weren't for 24HourTek. I interviewed a number of tech-support companies and 24HourTek was, and still is, the only one I'm comfortable with. They do great work for us so that we can do great work for our clients. They take care of any tech issue we have; more than I had anticipated. They've rebuilt our server, wired the entire office, set up a new employees' workstations, created and manage an inventory of every machine and software license we have, set up everyone's machine to print correctly, put all our equipment in a server rack... the list goes on and on. They'll answer any question related to tech, even if it's really small, like "why are these keyboard shortcuts not working in Adobe Illustrator anymore". Time is our most valuable commodity and 24HourTek gets that. They work around my designers' schedules because they understand that we're doing billable work for our clients. They allow me and my team focus on what we do best; design, serve our clients, develop our team, and get new business. My company is an approved vendor of some Fortune 100 companies, including one of the biggest banks in the country, so we have very strict information-security requirements. I need a vendor that has the same stringent security policies and expectations of professionalism that I have. 24HourTek is the only company I interviewed that took it as seriously as I do.

We highly recommend 24HourTek. Their professionalism, responsiveness, and positive energy have been…read morea breath of fresh air for our team at SNAC. After ending a difficult partnership with our previous IT provider, 24HourTek immediately restored our confidence. Their team communicates clearly, resolves issues quickly, and consistently goes above and beyond to keep our systems running smoothly. It is rare to find a partner that combines technical expertise with such genuine customer care, and 24HourTek delivers on both. We are grateful to have them as our new IT team and look forward to a long relationship built on trust and reliability.

Easy coordination in getting my air fryer picked up. Customer service was great. I highly recommend…read moregetting your ewaste recycled here.

I called 3 times to confirm and verify that i could drop off e-cycling at the Quint st location…read more We loaded up the car, only to find no recycling center at 171 Quint. I called for directions, only to be told that the center has been relocated to Livermore. WTF ?? The managers of this business need to train staff to give out more accurate info. I wasted an hour packing up my car for NOTHING If you read this, i hope it saved you from the waste of time that i encountered.