I am big on customer service and professionalism! I got on hotels.com and after a nightmare stay at…read morea hotel In Philadelphia my WHOLE family got lice in, I now very much pay attention to reviews and weigh my affordable options while traveling. The best western Markita inn was the most affordable with the most stars, without being a dingy motel that probably has some sort of trafficking being run out of it. So I booked and prayed for the best. We pulled out pretty late and I'll admit, I was a bit nervous when I saw the place. But, was immediately put at ease. The lady who checked us in was so helpful, friendly and professional and QUICK! Knowing it was late and I had a crying baby in the car. She sensed the tiredness. Lobby was clean and smelled good. Our room was a bit outdated, they *could* do renovations and fix up the rooms a bit, but the room was clean! I hate carpeted hotels, but the carpet didn't feel too squishy and gross like hotels do at times. The room was clean, beds clean and comfortable. It was a quiet stay. We had breakfast the next morning and it was great! Full breakfast (biscuits, gravy, sausage, eggs, potatoes, waffles, etc.) and the waitress was so helpful and great. I'm not a big cry baby about outdated rooms as long as it's clean and staff is friendly, professional and I feel safe. It was a great experience. We will be staying again on our way home. Thank you for taking pride in your business and love to see it owned by a Choctaw Nation member.

The room smelled so good and looked very clean. Check in was easy and fast. I've been at other Best…read moreWestern inns and they have never looked as good as this.

Amazing. Staff very pleasant. We love this LaQuanita. Thank…read moreyou all for the best service for the best hotel in Durant, OK

Couldn't make it to reservations due to tornadoes. Tried to call to cancel or change reservations…read more The automated number told me that reservations could not be changed on the phone and the number was for new reservations only. Please refer to number in the email. We did that, and were told we were marked as a no show and they're keeping the money. Thanks for nothing I guess Update: they let us move the second day of our reservation so adding a star. May update review is hotel experience is good Update: they didn't move the second day like they said and now we have no hotel rooms....so, uh..thanks I guess Update again: they're getting us a refund and got us rooms. Tentatively giving them 3 stars because of the refund

Just your typical Holiday Inn. Staff were friendly, rooms were clean and AC worked great. We…read morejust spent one night here on this trip but I would certainly stay here again if I was in the area. Only reason four stars is our TV was not working in our room but it was late when we got here so we weren't too bothered. I am sure if we called they would have had maintenance come and fix it.

Great stay! Great friendly caring staff and clean rooms! We stayed on a Thursday with friends…read more Loved it

Dated and older hotel, room was queen, but lots of things have not been updated in a while…read more.. There was a black ceramic holder for a box of Kleenex... But sadly no Kleenex There were a few towels, but the three that were in the room we're pretty worn and thin A couple of the lamps did not work and or had burnt out lightbulbs. Either way did not have light where I would have liked to have it. Check in staff at 1 AM was friendly. Bed was comfortable and the sheets felt clean Overall, it served my purpose... A room with a bed that I could sleep in for a few hours.

No elevator, which they don't bother to tell you when you make your reservation or even when you…read morecheck in. There was something terribly sticky (syrup, maybe?) on the carpet of our room. The bed was very poorly made and looked ridiculous, and the fitted sheet would not stay on AT ALL. The TV didn't work, and I had to look up the phone number and call the front desk on my cell phone to see about getting the tv fixed because the phone in the room didn't work, either! Breakfast was a joke. They had biscuits and gravy. The gravy came from a broke container and was ice cold. The orange juice was colored water. They had bagels but no cream cheese. They ran out of waffle batter. The waffle maker look to be vantage World War II surplus.The ice machine was broken on the first floor and I had to go upstairs to get ice. At 6:47 the fire alarm sounded. The guy down the hall finally went to the front desk as you couldn't call on the room phones. I wonder what would've happened in an actual emergency. It is very pet friendly. The staff friendly enough. Unfortunately not much worked in the hotel. Way over priced for what we received in return. Very poor!

The service was horrific not only was checking in bad how he treated my husband but we asked for a…read morelate check out because the air wasn't working then checking out I got to take my key back while my husband straightens the room up the owner comes down screaming get the f&@$ out and his calling the police mind u this was like 3 or 4 minutes later worst place I've ever been!! Then I get a notification they ran my card a week later after I already paid $166 for the worst night ever and the guy told me I was wasting his time and hung up in my face!!! I hope the whole place with the staff fall in a sink hole and everyone pissin on em!!!!

We checked in and when we got to our room there were only lamps, the lighting was a bit creepy. We…read morealso lost hot water in the middle of a shower which wasn't pleasant since it's winter

The room was nice. It was up to date and clean. Stafg was…read morefriendly and competent. The breakfast buffet was not delicious and it was cold. Eggs that im sure are easier for the staff don't taste right. I'm guessing they were married for a breakfast sandwich. But, what about those of us who can't eat bread due to health concerns?

We had a family emergency and was unable to stay at our home. This hotel refused to let us stay…read morecause we lived locally. Worst customer service I have ever seen.

BEDBUGS!!!! STAY AWAY!!!!…read more Stay away from this place. Found one crawling on my bed. I showed the lady at the front and all she told me was to wash everything in hot water. The place is filthy, stains on the walls, tub and the sheets are dingy. Well thanks to this little stay I got either sterilize all my stuff of throw it out and replace it. All she offers was to put me in another room. No sympathy and couldn't care less at this issue. Honestly wish I didn't even have to give it one star just to post this.

Ok stayed here last night.. Positives…read more.. King size bed .... Comfy.. Clean sheets.. Bed guard and matresse in protective cover... Nice head board... Lots of pillows and soft and fluffy... Bathroom clean well stocked.. Aka towels..soap.. And such... T.v. pretty modern... Flat screen... Good size.. Worked well.. Cable worked good... Room large and clean.. Smelled like cleaning products.. Good thing.. !! Appliances where clean and working well. Used both frig and micro.. Pet friendly.. Lots of areas for pets and their needs.. Near tons of shopping.. Cons.. Could use a fresh coat of paint.. Paint was peeling in several places Could use carpet update ( must say was vacuumed very well and was NOT dirty ) Some of the people who obviously stay there more one long term bases drank out side.. Mind you they where not loud or anything just they might make people uncomfortable... Overall... Paid almost 100 for King for 2 adults and 2 small dogs... Make of that what you will... But I had no qualms with the place anf would stay again... 4 star cuz it ain't the ritz but been there and it wouldn't get 5 either

Bad start - Gave us a room that wasn't even cleaned…read more They didn't even clean out the fridge and trash by the bed on the floor. They charged a $50 deposit, going to have to make sure we get that back. Said it can take up to 48 hours. *We did get it back! Don't recommend!

WARNING!!!! The…read morehotel is not the kind you take your family too. My mom and I only stayed here because we were exhausted and would be hitting the road early. I booked through Expedia but when i went to check in the hotel charged me a $50 upfront deposit that would be returned once I checked out. The room (106) was a good size however, the door to the room looked like it had been kicked in. Walls were patched up. On the wall by the trashcan was disgusting stuff. I coule tell it was from things being thrown into the trashcan. Wasnt even attempted to be cleaned or wiped down. The towels were very dingy. One of the "washcloths" was beyond stained. At the end of our visit, we piled together the dirty linen we used and made sure all trash was in trashcans. (My mom used to be a housekeeper so she's instilled proper etiquette into me for leaving a hotel room.) I checked out early and was told the $50 deposit would hit around 11am, when the other guests started checking out. Around noon i checked my bank account and $50 was there. I was looking at my account today and saw a $25 charge from Econo Lodge. I just got off the phone with a Kristy, who said she's the manager. She said i was charged because the housekeeper said we ruined bath mat, towels, and washcloths. This has me floored. I travel all over the country doing reviews on hotels, reataurants, attractiona, and more. Trashing others property is not in my nature nor will it ever be. So, now i get to dispute this charge with my bank. CHECK YOUR BANK ACCOUNTS! They gave me my $50 back the day I checked out and two days later charged me $25! I almost didn't catch it. I had seen the $50 refunded so I assumed I was good. No! Shady!