Took my son in about a year ago to get a pair of sneakers. The owner was super helpful and my son…read morewalked out very happy with a unique pair of shoes. I'm heading over to get him a gift certificate for Christmas where he can go back and find the perfect shoe for his now much larger foot. The prices were definitely reasonable, what I would expect to pair for any pair of sneakers at any store, the bonus here is that these shoes are unique, and often out of stock pairs at other stores. This place is a hidden gem in San Rafael!

Just beware. I was sold multiple shoes in men's 8 1/2 saying that it's women's 7. Months later,…read morewhen I finally got time to return them from Christmas, I was basically told shit out of luck.. from the owners mouth...dude I paid them so long ago, dude, what took you so long to get here, dude, there's nothing I can do. But I asked for a women's seven and you sold me the only thing you had in the store that was comparable, we went through almost 10 or 12 pairs and you had nothing in stock. You wanted to sell so bad that you convinced me that 8 1/2 men will work for women seven.. they're not, and they don't fit My wife, the owner had no flex, no my man, I'm so sorry. There was nothing but good luck with your 8 1/2'a This is a dirty street hustle in a building store front. Stay away

The sales ladies were extremely helpful finding me a pair of very pretty gold and silver sandals to…read morewear to my daughter's wedding, which was only in a few days. They indulged me when I wanted to try on five or six other pairs of shoes before I chose the first pair. The sandals went wonderfully with my dress and my daughter loved them! Thank you Lark Shoes! P.S. The store has many brands that are supportive to the feet, and their prices are reasonable for high quality shoes. Mine are flat with great arch support for $179.00.

Your customer service needs improvement!! I've spent plenty of $at this store . 3 lady's not…read morehelpful at all . More interested in whatever else was not having to do with customer service

I understand what DSW is so based on that they get 4 stars…read more DSW is a shoe store that has their entire inventory out which creates a self help situation for the shopper. You know right away if the shoe on display has your size by looking down at the inventory stacked below. You won't find the latest greatest models of shoes but you will find something for your feet. Manage expectations. You aren't shopping at Nordstrom or even Neiman Marcus designer shoe parlours. I bought New Balance for my sweet mother in law. Then I bought a pair for my loving husband. They both LOVE their new shoes, the fit, and how it makes their bodies feel. I'm delighted that I have made straightforward no fuss purchases at a great price to persuade both of them to exclusively buy footwear that fits well from day 1 while supporting your body. I knocked off a star because while I do understand their great prices are due to self service and not stocking the latest style. I wanted the latest style New Balance like mine from Nordstrom. I was too lazy to drive to Nordstrom Corte Madera when I also wanted to take my MIL clothes shopping at the lovely Vintage Mall. They have different inventory online vs in person at this location so do check there as well. Lots of parking, easy try on and purchase, friendly staff, easy return/exchange. Get you a pair of shoes that make your body feel good.

This is a busy location, so it is understandable the staff is usually preoccupied. Most of them are…read moregreat despite this. They try to help as they can even they are bogged down by a line full of customers. However, Hannah..... is the epitome of bad customer service. I get there is a lot of people there, but if you can't even put on a professional attitude while at work maybe don't work with customers. As I said they are busy, I came up and she made a line full of customers wait because she was gossiping to a co-worker. Finally the manager asked her to jump on a register and she did. I swear snails move faster and once the manager left, she tried to continue her gossiping over the registers and in between instructions for the customer. I had questions, but forget it, maybe it's best to find another place to get my shoes. This wasn't worth my time. The selection is pretty broad and easy to find something you need no matter the occasion. And they have great brands that are well worth it. The price is usually pretty reasonable and they have a great clearance section.

Shopping Experience at Nordstrom Racks…read more I am not a shopper! I don't enjoy walking from store to store in search of specific things or gifts, especially during the holidays! I want to walk into no more than three or four stores, get everything I need, and be done with it. That said, I enjoy walking through my favorite stores and checking out the goods without any specific purchase in mind. Sometimes, I find something I wasn't planning to buy, but I realize it could help me or make someone close to me very happy. I know this sounds confusing, but I think you get what I mean! Anyway, Nordstrom Racks is one of the stores I enjoy walking through. They are organized and carry well-known brands, which is not as important to me as it is to many others. This specific location is one of those stores that we visit often, and I have found and bought many items here. The staff has been helpful whenever I needed help, and we've never had any issues shopping here. The prices for certain items may be somewhat higher here than some other comparable stores, but if you do not have the time to go from store to store hoping for a better price, then it is worth it. The only drawback is that the racks can get very messy during busy shopping periods like the holiday season. So, it is always best to visit and get what you need before the crowds rush in and mess things up!

One of my favorite malls is The Village at Corte Madera with plenty of parking. I always have…read more to stop by Nordstrom whenever we visit this Mall. If you ever stopped by the Nordstrom shoe department ask for Chris. He is super cool and an amazing person. Chris is our go to sales associate in the shoe department. He is knowledgeable and knows his stuff. He is awesome! Great customer service always. Hours are Monday through Friday 10 am to 8pm and Saturday 10am -7pm and Sunday 11am - 7pm Until next time. Chao!

The work is great, hope health returns to the brother. Would hate to see this show repair shop…read moreclose.

Do what they say and know what they are doing . No bullshit here - best in marin for quality shoe…read morerepair and resoling.

The cutest shop ever!!! I was outside and felt drawn in and immediately found 3 super cute things!…read moreFyi - she also is an artist and sews- so if you find something you like that needs an alteration - she does it in shop for A reasonable price! I live in Oakland but will travel to go see what new items she has in store. Just to be clear it is a mix of vintage clothing and artful creations she makes. The Owner is amazing spirit. Please go experience this magical space for yourself.

The cutest store on the block! The owner is the sweetest, and an amazing artist that sells her own…read morecreations in the store. So well curated too!

Really cool meditation items at this store. Loved it. My first time at this place and I definitely…read morewill be back.

I have never been to this particular store before, but the enchanting aroma of incense drew me in!…read moreAs I walked down the steps, there was a gentleman behind the counter on an iPad, listening to what sounded like a radio talk show in a different language. I love learning about culture and didn't want to interrupt as I walked around the store I noticed that iconic Buddhas with handwritten messages about what each figurine stood for. I only know about a couple of the Buddhas and good luck charms within the Japanese and Chinese culture but Tibetan culture is still new to me. Some of the items were a bit overpriced, but I believe for the value since they were imported, it wasn't too bad of a price. Plus, I love shopping at small businesses and I fell in love with some bracelets that look similar to an Nenju in Japanese culture, made out of turquoise and tigers eye. I know the healing qualities of both beads, and I bought two of the bracelets for my son and my best friend. As I asked the gentleman about the masks on the wall, he was delighted to tell me about his culture, and how there is a Buddhist tradition where people wear a larger version of the mask to ward off bad/evil spirits at different festivals throughout the year! I was able to share with him about the Japanese culture and how they have a festival in February where someone wears a red or blue mask of an OnI mask. He listened to my story and added more from his culture since he was from Tibet! I love to listening to his story, and he actually brought up a video of the cultural dance on his iPad! I felt very enlightened for the day, and I loved learning about his culture and history! I will definitely be back again!!