One of the first companies to reach out on yelp after I sent out the inquiry. Staff is friendly,…read more professional and responsive. They did a free assessment and found the main issues. Unfortunately the fix involves some construction so I wasn't able to use their service. That said, I would absolutely use their service again if needed (let's hope not) and recommend them to anyone who's in need.

We recently had squirrels in our garage (they had chewed through a couple small holes and made…read moreentrances into the structure). Critter Control was able to stop by quickly to give a quote for removal/repair within a day or two and then was able to immediately start the work to remove the squirrels and cover up the holes they made within two business days. They answered all my questions along the way and did a great job with quickly catching the squirrel who was causing the issues and patching up the holes with metal and metal mesh to deter any future intrusions. Overall, I'm super satisfied with the work they did, their responsiveness, and their price!

I called a couple days ago because squirrels were getting back in the wall of the house. Robert was…read morevery quick to respond and was able to come out to the house very quickly. They are very friendly and guarantee the work they do. We have used them for years. Highly recommend if you are having issues at your home.

soooo unprofessional, disorganized and frustrating. bad service. Do not bother…read moreCan't recall what was discussed, disregard for pets on property, have to remind owner repeatedly of what was planned even down to the schedule

According to the map (and description of services), I'm smack in the middle of their service area…read more Sent and e-mail, followed up with a phone call a week later, never heard anything back. Meanwhile, I still have a family of skunks living under my back porch and my house smells like a dispensary. Everything about the description of the service checked a box (humane removal), and the reviews were glowing. My experience matches NONE of the reviews. If I'm not on the service area, a) correct the map, and b) show me the courtesy of a phone call. Not impressed.

Thank you to PJ and your team for your professionalism, expertise and compassion for wildlife. PJ…read moreresponded quickly to an after hours call on a Friday evening to help coordinate the rescue of three orphaned raccoon kits from a hollow cavity in an old chestnut tree the following morning. The kits are now safe and in good condition with a wildlife rehabber thanks to him. I highly recommend Bump In The Night Wildlife for their humane wildlife solutions and they will always be our first call for wildlife assistance. Thank you!

If I could give more than 5 Stars, I definitely would. Sean is simply the best. Last year Shawn…read moretook care of a bat problem we had at our house and this year we called him about securing our house from mice. Sean is extremely knowledgeable and professional. He came when he said he would and was very thorough. Communication was excellent. I would recommend New England Wildlife to anyone without reservation.

Called N.E. Wildlife Control cause I suspected a bird had gotten into our chimney. Shawn came out…read morethe next day for a free inspection and immediately solved the mystery of the noise without the need for further work. Shawn and office manager Bethany were responsive, friendly, and very professional. I'd use them again in a heartbeat.

1 Star - Unreliable Service When It Matters Most…read more I had a very disappointing experience with Freedome Pest Control. At the beginning, everything seemed fine. They treated my property and, while there were no issues, they had no problem charging me every month. Unfortunately, when I actually needed their help again, the service completely fell apart. We started having mice again in a home with a six-month-old baby, so this was not something we could ignore or delay. I scheduled an appointment and waited a full week. On the day of the appointment, no one showed up and no one called. I only received a call an hour and a half after the appointment window, explaining that the technician had an emergency. Emergencies are understandable -- the lack of communication is not. What made this worse was that they then tried to reschedule the visit another 10 days later, despite the active pest issue and the presence of an infant in the home. When I expressed my concern and asked to cancel my membership, I was told a manager would call me. No one did. I called again the next day to cancel and was told the same thing -- that a manager would call me. Again, no call. Instead, I was told I am locked into a one-year contract. A contract for what? Paying monthly, missed appointments, no follow-up, and no accountability? This experience has been extremely frustrating and stressful, especially with a young baby at home. The company seems happy to take your money when everything is quiet, but disappears when there is a real problem that needs urgent attention. I would not recommend Freedome Pest Control to anyone, particularly families with small children who need reliable and responsive service.

I have been paying a gold service plan for years but this year they have not come to the house…read moreother than for tick spraying since April. When I called in November they said they could not send anyone until December 11. On December 10 they said the technician has an emergency and they could not send anyone until January 11.

Upon my call for wasp hive removal, took care of problem within a day at reasonable cost and at…read moregood time for me. Cleaned up fully. Provided good advice after completing job. Great experience.

I called in a total panic because we were having pest control issues all due to replacing our…read moreporch. Ants, mice, rats, it was endless. He spent a good 1/2 hour on the phone with me, talking me off the ledge. He couldn't make it out to spray for about a week, since he was so backed up, but I felt that I owed him for all the knowledge he gave me for free regarding our issue. If I called a national company, I have no doubt they would have taken me for a ride of several hundred dollars for an issue that was easily fixed at the hardware store. I will definitely be calling back here if we ever have an issue ever again. You can't beat this kind of honesty.

We had ants taking over our kitchen this spring. Henry came out and did a thorough inspection of…read morethe house, found where they were coming in and treated the whole perimeter plus the interior. He was really good about explaining what products he was using and that they were safe around our dog. The ants were gone within a couple days. Henry also gave us some tips on keeping them from coming back. My only note is the initial phone call to book was a little rushed, the person on the phone seemed real busy. But Henry himself was fantastic.

From the owner: Established in 2010, Fenway Pest Control has emerged as Boston's trusted residential and commercial…read morepest management specialist. Founded with a commitment to protecting Massachusetts homes and businesses, this locally-owned operation has built an exceptional reputation through meticulous attention to detail and comprehensive integrated pest management solutions. Their strategic location enables rapid response throughout Greater Boston, serving diverse properties from historic brownstones to modern commercial facilities. The company's core competencies encompass complete pest elimination services, including rodent control, insect management, and preventative treatments tailored to New England's unique seasonal challenges. Fenway Pest Control distinguishes itself through eco-conscious methodologies, advanced inspection techniques, and customized treatment protocols that address root causes rather than symptoms. Manager Henry Russell emphasizes their philosophy: "We believe effective pest control requires understanding each property's specific vulnerabilities and implementing targeted solutions that protect both people and environment." Looking ahead, Fenway Pest Control envisions expanding their service territory while maintaining their hallmark personalized approach. Their growth strategy focuses on developing innovative treatment technologies, enhancing customer education programs, and strengthening partnerships within Boston's business community.

My husband and I built a house last fall, and were overrun with hornets within a month of moving…read morein. I'd never needed an exterminator, so just started cold calling local companies I found online. After a few unanswered calls to other companies, I reached these folks, and they were totally no-nonsense. They were available right away, and came to treat the house while we were at work. Their spray worked like a charm on the first try, killing the hornets around the house and repelling others from landing. When the warm weather arrived, so did the carpenter ants, and I called these guys again. I'm not sure if they're a family business, but sure it seems like it - the lady who answers the phone is sweet and helpful, and the exterminator was the same guy who had treated the hornet problem. They were available to treat the ant infestation right away, and even had a seasonal "service agreement" that covers pest control for the whole year for a set price (which, in both of my dealings with them, has come in exactly at, or under, what I was quoted on the phone). These seem like good people doing an honest business; I'd totally recommend them to anyone who wants to place one call and not have to worry about it again.

From the owner: We are a family owned and operated business for over 50 years. We provide personal, professional…read moreservices to our customers.