We had mice issue. Biggins closed off multiple entry points to the house then set traps to catch any mice that were left inside. Mouse caught and no mice since. read more

These guys are fantastic. Smart, effective, and reasonably priced. I like that they are a small, family-owned business. They know their stuff and can take care of the problem quickly. Highly recommended. read more

I highly recommend Biggins Extermination. Stephen was prompt, very professional, courteous, helpful, and very effective with removing a large wasp's nest (talking football size) that was on my property. I have had zero issues since Stephen came out. First time customer and if I ever have another problem with pests, I know who I'm going to call! You will not be disappointed. read more

I can always count on Biggins Exterminating to be responsive to my needs,& do the job efficiently and effectively each time. ( Nice people too!!) read more

I called Biggins with an issue I was having with mice. After a thorough evaluation, they advised me that I needed to get some exclusion work done. It was much more than they were prepared to do. They didn't try to sell me some kind of removal service (like other exterminators did) and said that they would be happy to come back, once I had the necessary repairs done. Very professional and more importantly, very HONEST. read more

On a Sunday night, we saw a mouse scurry across the floor of our third floor apartment. Even though they were closed, when I called Biggins, someone responded and let me know that a technician would reach out when they opened Monday. Monday morning Steve, the owner, called and asked me a few questions about the house. We arranged an appointment for him to come and take a look. He gave us an estimate over the phone that seemed reasonable. When Steve came, he inspected the property and pointed out that there were gaps in the foundation that a Mason would need to fill to prevent mice from coming in. He communicated very clearly and explained that he could set traps and fill small holes but more mice could continue to get in if we didn't solve the core problem. He offered to have a Mason they've worked with do the work, but we had one on call. We were able to get a mason to fill the gaps. Steve came back to inspect the traps he set on his first visit and the masonry work. The entire time he and his son were clear, respectful, and honest. They charged the price they'd quoted us, which felt very reasonable for the amount of work they did. I'd use Steve and his team again if we ever have another pest problem, but I doubt it'll happen in this property as we were able to seal everything up with Steve's help and guidance. read more

Biggins Exterminating Company - Gaps pointed out by Biggins that were potential entry points - Pest Control Near Me - Wilmington, Massachusetts

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Biggins has been by several times to attend to various issues over the years, plus one time they were honest and said it sounded like an isolated issue and I likely didn't need them - they were right, and saved me the $$ of a visit! They have done excellent work every time, their prices are very reasonable, and they're incredibly responsive. I will continue to use them because I've been very happy with everything they've done. read more

Steve came to the house within a few hours of calling and took care of the bee issue. Fantastic service.

I called and left a message about a rodent problem. Steve called me back right away and suggested a few alternatives to his coming out. If that didn't work, he said to call him back. His suggestions worked. Seriously? What complany does that? Offers free advice that saves you money. I will be using Biggins if I ever have another issue. read more

biggins has been my go to exterminator for years, at numerous other properties. Are use them for annual treatments against carpenter ants, wasps and hornets, etc. They are very responsive and fairly priced in all their services. Upon finding a huge bald faced hornets nest attached to one of our garage doors, I immediately called Biggins and Steve responded within hours to my call. His tech, Al, was at my home the following day, spraying and treating the nest. Steve returned today to remove the nest & take it away with him. As always, prompt, courteous and professional service provided by Biggins! read more

I'd highly recommend BIGGINS ExterminatingCompany. Steve is wonderful. We needed carpenter ant help fast. He fit us into his schedule and got it done quickly. We will use them for anything else we may need and will share this with the neighbor. Thank you Steve. read more

We had some work being done on our front porch, and the guys disturbed a nest of Carpenter Ants. I asked if they could postpone their work until I could get someone out to eradicate the nest. I left messages with a few other companies, but Biggins actually picked up my call. I explained what was happening and hoped that they could come out as soon as possible. It's not even 48 hours later, and Stephen just left. The front porch work will continue today. Biggins responsiveness was phenomenal. read more

Steve Senior was an amazing professional. We are new homeowners and worried our place had carpenter ants & asked for a consult on handling wasps in our barn. He was quite busy (due to his son being out sick) but he still managed to return my call and come out the very next day! He spent about 45 minutes walking our property, putting all our worries at ease. When he left we asked what we owed, his response- "Consider it a house warming gift!" If we have any pests trouble in the future we will call again. HIGHLY RECOMMEND!! read more

Wow!! Steve is amazing. I was recently in need of an evaluation for a pest issue at my house. Based on lots of positive reviews online I found Biggins. I called Steve and he was at my house within 24 hours. The entire experience was very professional from start to finish. Steve has many years of experience and was quick to identify our problem accurately with lots of detail. He provided detailed solutions for us with an action plan to remedy our situation. Overall, I've used a few pest removal services before and Biggins is far above the rest of them in quality of service, industry knowledge and everything else. I highly recommend Biggins if you are in need of services, please don't look elsewhere! read more

I called Biggins for an issue with mice and silverfish inside and bees, hornets, and ants outside. The gentleman on the phone suggested just taking care of the mice since it was late in the season for ants, gave me greener suggestions for the silverfish, and told me that I could wait until after the first frost for the bees and hornets because they would leave the nest. I really appreciated his honesty and that he didn't try to up-sell me. The gentlemen that came to do the work were right on time, got right to work, were extremely professional, and also kind and friendly. It's rare that I ever get services that check all the marks, but this company did. I do a lot of research before hiring any service company and I was very happy I chose them. read more

Steve is excellent in his timely response, great rates and helpful advice on pest control. Awesome example of a family business in action.

I hate to be redundant, and I'm not sure that I totally believed all of the five star ratings that they had, but this company is an example of how a company should be run. I got a return call within five minutes of leaving my message which I should know was repeated back to me to confirm that everything was correct, which is also rare today. The quoted price was very reasonable and I was offered an appointment between 2 PM and 2:30 PM the next day. I agreed hoping that they would be there sometime in that time. At exactly 2 PM The front doorbell rang and all work was completed within 30 minutes and by 2:30 PM he was gone. Courteous, knowledgeable, and very professional. There is nowhere else to turn to for this type of work that could possibly be better. read more

When I was renting an house in Lincoln, I was lucky that the home-owner hired Biggins for his exterminating needs. I had a tough rodent problem and Steve came immediately, set traps where appropriate and pointed out the problem areas. The mice disappeared quickly. When I bought my own home six year ago, I wouldn't have thought of hiring anyone else other than Biggins Exterminating for my annual maintenance. Whether its Steve, or his son or one of his employees, they are knowledgeable, professional and communicative. No problem has been too big, or too small. Thanks very much to Biggins Exterminating. You'll be happy you hired them because they do make your life better. read more

Another great year with Steve and his team. They come every year to spray my foundation and fill a bait station. No problems for years thanks to them. read more

Stephen (owner) was extremely professional and knowledgeable. I had some concerns with carpenter ants and he put my mind to ease, fully explaining how they may become problematic and what the company does to address resulting issues. While I hired Biggins because of an ant issue, Stephen also gave me valuable info without charge about chipmunk/mice issues I briefly mentioned having. No upselling. No games. A great experience and will surely use them again for any of my pest control needs! read more

Our cat told us we had unwanted mouse visitors and she was right. Steve came to check out the house the day after we called (and he arrived on time!). He gave the inside and the outside of the house a thorough examination. All potential entry points (which he showed us with photos) were blocked with an anti rodent material. Traps were laid and Steve returned the following week as scheduled. I appreciated the time he spent examining the entire house from attic to basement and that he explained what he was doing and why. The price was very fair. I hope we won't need him again but if we do, I will certainly call Biggins again without hesitation. read more

Great trustworthy company. They will not upsell you and do the job properly. I would highly recommend them. Knowledgeable staff that takes their time to explain the situation and options to the customer, even during peak season. I had called them about ants and mice. Thank you very much! read more

Biggins is the absolute best! They are great communicators, show up on time, explain everything really well, have great prices for treatments, and conscientious about pets. They've sprayed annually for carpenter ants and don't overspray or make you do quarterly sprays. Couldn't be happier and have my full recommendation. read more

Stephen Biggins and his team are phenomenal! I will always recommend Biggins Exterminating to everyone. It's not very often you find a team that has passion for their work, explain everything in detail, and are extremely nice and caring on top of it! read more

I highly recommend Biggins Exterminating Company. I was horrified when I saw mouse droppings in my house. I called Biggins and they came to my house the next day. They located the problem - a gap under my deck and recommended a mason to help with the problem. As they were out at my house treating my mouse issue, what was crawling on my kitchen wall but carpenter ants. They took care of that problem and would be out in a few weeks to spray around the foundation. They are friendly, courteous, and extremely knowledgeable of the problems that were happening in my house. You can't go wrong by hiring Biggins Exterminating Company. read more

Got rid of the bee problem quickly and efficiently! With just one visit and one application the bees were gone

Simply the best. Wouldn't call anyone else. Used for mouse removal from my house and some bees in my shed. Always prompt. Always knowledgeable and just wonderful to work with. read more

After coming across multiple carpenter ant nests when doing renovations 5 years ago, I've had Steve come out for both reactive and proactive ant/terminate spraying and baiting over multiple years. He's always been very prompt in returning calls, on time for when he says he'll show up, very professional in appearance/communication, and very reasonable on price! I'd also like to point out that I've called Steve twice about bug concerns, and instead of selling me on ineffective treatments against the scenarios (silvertail swarm after rainstorm; finding a wood roach in the house), he's given me honest feedback about what can/can't be done and recommendation not to do treatment. Genuine and truthful service like that will get my business for years to come! read more

Steve is great, very friendly. Great local mom and pop company to give your business to. All natural, safe for kids and pets, and you won't be disappointed with the service. read more

I just bought an older but somewhat updated house and noticed ants so I called Biggins based on reviews. Steve was responsive and as a plan he would come and assess the ant situation and also review my house and advise me on anything else I need, even checking on termites. He noticed that termite treatment was done so he told me I didn't need that service. Most other companies would have capitalized on that but Steve didn't as he seems to run a very honest and value driven local company. He gave me the low down on how to treat the ants and a long term plan which was very reasonable in price. I highly recommend Steve for his honesty, thorough look and expert advice. Thank you Steve! read more

I called about some scratching in the walls. Came out next day set traps and plugged any exterior gaps. Said he would be back in a week to check what was caught. Caught 4 mice and haven't heard a peep since. Was responsive, flexible and friendly.. wouldn't hesitate to call again. read more

I hate mice and on a trip down to the basement found an unopened bag of pistachios eaten into and was horrified. I quickly called Steve at Biggins and he showed up 2 days later to seal off the exterior openings the house had and placed traps everywhere. Steve was punctual, professional, efficient, transparent on expectations and very competitively priced. I will be calling them for all future pest needs and have already passed along their name to a couple of friends in the area read more

I have used Biggins before and just recently. Steve is knowledgeable honest timely and very friendly. I highly recommend Biggins exterminating to anyone who asks for a exterminator!!!! Great job, small mom and pop business, and like I said before very friendly and courteous! read more

A big shout to Biggins Pest Control LLC for an outstanding job we received from Steve Sr. He went above and beyond.Not only was his work #1 his kindness,thoughtfulness,and taking time to explain what he was doing was greatly appreciated. If you need help with a pesky critter like bees, carpenter ants,wasps and mice give this business a call you will not regret it. I wouldn't think twice about using him again. read more

I didn't even have Steve Biggins come out to do any work on my house, and I still give him 5 stars. Let me explain. My house had a recent rat problem with rats getting in the basement. I called Steve to ask him to do an estimate. When I explained what was going on, he said, "You don't need me! Let me tell you what to do instead!" Steve explained that for a rat problem, rats will move on if there is no food source. He advised me to 1. Remove the food source, and 2. Do exclusion. He even referred me to a mason he works with so that he could seal up my stone foundation. His advice prompted me to remove a problematic tree in our yard that was a food source and call the mason to seal the foundation, which I think is much better money spent than paying an exterminator to set traps (which we did ourselves anyway). What an honest man! Thanks Steve! Your business has my two thumbs up! read more

Nobody wants to have to call an exterminator but having someone who will explain everything to you is a major help. Steve was great! The time between calling them and having Steve on site was only 24 hours. He didn't mind that we followed him around to ask questions so we understood how best to keep our home pest free. He was friendly and made us feel at ease about the whole process. The added service of blocking up any possible entry points on the exterior of the home which will limit us having to deal with any more pests in the future. read more

We called Biggins Extermination after dealing with an extremely troubling carpenter ant infestation in the middle of winter. Other exterminators dismissed us with a curt,"can't do much 'til Spring." And the truth is, Steve admitted he couldn't do much either. But what he did do was come out and TRY. He took the time to examine the situation and explain to us in detail WHY it might be happening. He did what he could to help stem the immediate situation, laying bait everywhere he thought there might be an issue, and left us completely confident that come spring he could fix the problem for good. Bedside manner counts for a tremendous amount. Especially to a nervous homeowner with an active imagination who knows nothing about pests. See you in a month, Steve. And thank you. read more

They were quick and thorough with the process. We had carpenter ants everywhere in our new home, even found one in our master bed! They came in a few days of the call, the guy explained everything and problem resolved! He said we had the ability to call them back if we see any free of charge. They're good because the ants are gone! read more

I called Biggins Extermination after we ran into a lot of carpenter ant damage when I was demolishing our old deck. My wife and I were also hearing critters in the attic at night, so we knew it was time to hire a professional. Our appointment was set for 8:30 am, and Brian arrived at 8:30 on the dot, which is always greatly appreciated. He was very professional and took his time explaining exactly what he was doing and was very helpful with tips on what we could do to monitor the situation from our end. It was a hot and humid day, but Brian had no reservations climbing around our attic, squeezing behind shrubs, and tolerating our two dogs who wanted to be in the middle of everything. As an owner of two large dogs, having a pet-friendly professional goes a long way. My wife and I are very pleased with the service we received and will be subscribing to the annual service because we have already noticed a huge decrease in the number of critters around the house. read more

Okay, I am giving them the benefit of the doubt because at least they read their reviews and am upping my stars for that reason. An hour or two after my initial post today, the owner of the company finally called my husband back (I am assuming because he saw my one star review and it wasn't a mere coincidence). He told him that his phone has been broken this week. That is a possible legitimate excuse but it should still not take several days and a one star review to motivate a business owner to call back. Meanwhile another exterminator we called since this one didn't initially respond was a no show today because apparently a co-worker died. I am not saying neither story is true, but in this day and age with technology, I am surprised companies don't take better measures to find alternate modes of communication when there are internal issues or emergencies at the company. We will see who my husband ends up hiring and I will gladly modify my review again as appropriate. ----- My husband left a message with their answering service (the 800 number kept giving him a busy signal) a few days ago and still nobody has called back. We are hoping it is just a fluke as there are only 5 star reviews below. We will need to try another exterminator I suppose. read more