First impressions are important. it is bad manners for a new customer at an insurance agency to…read morehave their car stolen during the first month. Pickett Insurance handled this with grace and great service. That was many years ago. We have continued to be impressed with the quality of the companies they represent and their own prompt attention to any questions or concerns. Our current agent is Kim Waller. Every year at renewal time Kim has done a careful review of our policies to figure out which company can offer us the best coverage and service at the best price. "Careful Review" does not mean a few minutes in front of a computer screen. This year Kim spent hours and hours on the process. In a number of phone calls she explained the pros and cons of switching from our current insurer to another company. We ended up saving $1000 by making the change.

From the owner: Ensuring Our Clients Are Protected From Life's Unexpected Surprises for Over 60 Years…read more As an Independent Personal Lines agency, we offer choices from a number of companies so we can objectively help determine the best program for your needs. We conduct a thorough analysis of your current situation to offer you options and help you customize coverage that works best for your needs. Whether you're looking for auto, home, or renters insurance or need to insure your boat or personal watercraft, give us a call!

very helpfull .. answered all my questions and changed what I needed changed. Lady was…read moreknowledgeable about policy and repeated what I needed done.

Had an issue with my landlord regarding renter's insurance that I didn't exactly understand…read more Called my insurance carrier and they immediately involved themselves and even called the landlord for me. Great service and with a smile too. Thank You! Frank Durand

I would like to thank Jerry who helps me more than he knows…read more He takes care of not only my auto insurance he helped me by listening to me and directing me to who could help me out with my homeowners insurance. I appreciate you taking the time to be a ear when I needed someone to listen and care and that is why I will only use State Farm for my home and auto insurance needs. Thankyou for looking out for my family and me. Peace. Shirley Neet

Diana Higgins was so wonderful! She went the extra mile to help me understand my quote. She was…read morepatient, well educated and made the experience painless! Wonderful customer service and would suggest working with her!

I've had Karen as my healthcare insurance specialist for many years now. Not only is she an expert…read morein her field, she's also been my healthcare advocate. I don't usually do reviews, but when asked and they deserve it, I will give my review. And I will recommend them to my friends and family. If you've gotten that far, you have had to have done an "OUTSTANDING" job/service for me! Karen has fulfilled that criteria and than some! So if you're looking for an outstanding healthcare speacialist, who takes the time to find the right plan for you, is responsive to your calls, and will advocate for you, then Karen is the agent for you! Thanks again Karen for all you've done for me, it's much appreciated! Matthew Smith, Vancouver, WA

From the owner: We offer complimentary no cost services to help source and review the benefits of a Medicare…read moreAdvantage or Medicare Supplement plan, and then complete the enrollment process for our clients. NW Senior Insurance Solutions works with multiple Medicare Advantage and Medicare Supplement Plan carriers to offer our clients a variety of plans that fit their coverage needs.

Kris has been our family agent for over a decade now. He truly cares about his clients and we are…read morevery happy to have an agent who is there for you. We highly recommend this agency!

Kris Greene with State Farm was amazingly helpful when all other insurance agencies would not. Even…read moremy own insurance company was unwilling to help. Thank you Kris!!!

Because im so happy with my state farm rep, i had to post here too:…read more Megan at Aaron Starwalt State Farm has been great to work with. She was able to get our family fully covered at a great rate- now our cars, jewelry, homes, and work trailer/equipment are covered by one office and it feels great! Thank you for getting us the best rates in a professional and timely matter. I've already recommended your services to many other friends and family! Thanks again for being a one stop shop that has helped us manage the risks of everyday day life!

I chose Aaron and his State Farm agency based on a recommendation, and we have had our policies…read morewith State Farm for approximately a year. Unfortunately, based on my personal experience, I would not trust this agency to walk my cat, much less handle my insurance. I wish I could share more details publicly, but because this matter is currently being disputed and reviewed, I am going to limit this review to my own experience and matters that can be documented. I filed a complaint with State Farm corporate regarding the handling of our insurance and my concerns about this agency. The State Farm corporate complaint number is 1915530. In my opinion, the response I received did not adequately address the issues and questions I raised. I have also contacted the Washington State Office of the Insurance Commissioner and asked that the matter be reviewed independently. I am not going to use this review to decide who is legally right or wrong. That is for the appropriate parties and regulatory authorities to determine after reviewing the documentation. What I can say is that, based upon my personal experience, I was extremely dissatisfied with the way my concerns were handled and with the level of communication and respect I received as a customer. If I were choosing an insurance agency today, I would shop elsewhere for an agency that I felt would communicate clearly, answer my questions, and treat me with respect when a problem arose. That is my opinion based solely upon my own experience. State Farm corporate complaint: #1915530

I went for an auto quote after receiving several rate increases on my premium with other insurance…read moreprovider. I was also looking for a better rate on a life policy I had enrolled in, which had come in well over quoted amount. Albert was able to offer better full auto coverage, life policy and home policy at a savings of nearly $450 per year. He personally services the account over and above any 800#. The customer service I have received has been top-notch and I am so happy that I found this insurance and this agent!

From the owner: When you purchase insurance you are purchasing a Promise. We make sure that Promise is kept …read more Competitive Prices,Comprehensive Coverage. Individually tailored policies to meet your needs.