Planned a 16 x 16 deck with their help. Went with timber tech and hidden fasteners. Waited for the…read moreMemorial weekend sale on decking...just happened to go in Friday before and was told it was the last day...wasn't on the weekend ???. Having been told all product was on sale, found mine not listed on the flyer. Go figure.Manager extended sale to my product. recieved my decking a week later. Noticed a few with damage from strapping. Once I opened the load, 10 of 38 boards had serious scratches, some had imbedded rocks, 3 of 4 fascia not usable..at $100 plus each, handling in the supply chain and shipping leaves a lot to be desired. Sales guy got Timbertech to cover and replace. After nearing completion, needed 4 more boards to finish, specifically asked for new product. 3 of 4 came scratched...again, also realized I had been sold a supersize box of hidden fasteners for 500 sq ft...my deck is 250....so half left. $480 a box..vs. $299 for 1/2 box....so out another $180...yeah, sorry about that man....not going to talk about the inconsistencies in color, thickness, quality of the framing wood.... People seem friendly enough, just not quite customer centric.

The staff was very helpful in figuring out what to buy for my deck reinforcement project based on…read moreengineering plans I had received. I bought a very large beam 6x12x12 but a few days later decided to buy an even larger 16 foot version. They had no problem with my returning the original. It was also helpful to have them forklift the beam to the top of my SUV as it was very heavy.

Wow!! Wonderful, friendly, professional, tidy, experienced…read moretop notch service. From the first inspection visit, to the heater install to the duct cleaning everyone did an amazing job. Answered every question and concern. Pet friendly crew did absolutely everything right. Can't say enough great things about the experience. If your looking for quality, experience and professionalism look to Marrs. Thank you!!

Joel was fantastic. He explained things throughly and seemed to know his job well. He was very…read morerespectful and let us know what was happening every step of the way. Thank you for keeping my mom warm! :)

I have mixed feelings bout Northwest Energy Systems (NES). I used them 3 times, once to install a…read morewater heater (great experience; original review), a second time to repair a gas leak (things went terribly wrong), a third time to investigate this oily burnt foul smell in the kitchen (dissatisfied). PROS + Most of the people at NES are nice. Chris in Sales is professional and easy to work with. Dan, the own, went out of his way to make things right when my gas leak repair went REALLY bad. CONS - When I had a gas leak in the garage, this one technician misdiagnosed and replaced a gas pipe that was not leaking. A few hours after the technician left, I called them to ask to send the technician back as I was still smelling gas in the garage. The receptionist REFUSED to send him back because she did not believe I was still smelling gas. As it turned out, the technician had replaced a line that was not leaking. After spending several hours, the technician finally located where it's really leaking. Unfortunately, this is not the end of my ordeal. They put a temporary hookup so that I can at least use the water heater before they can fix the leak on a later day. Then, the temporary hookup leaked! It was after hours, but I called NES and left a message for the on-call person. I ended up having to call the Cascade Natural Gas emergency line as I did not receive a call back, and Cascade Natural Gas shut off my main gas line. Because of the misdiagnosis and the failure to respond to my after-hour request, Dan, the owner, gave me his personal cell number in case I have difficulty reaching them. - The same technician was sent to my house a couple days ago when I requested to investigate the foul smell I noticed in the kitchen. Ok, the previous time, he was reluctant to investigate the issue any further as he thought he had fixed the leak. This time as well, he was reluctant to do anything. First thing he said was "I don't know what to tell you." So, I asked him to at least check for a gas leak. 10 minutes later he left, and I received a bill for $92.40 ($85 trip charge plus tax). As I requested a service call, I did pay (the entire bill), but I expressed to the office my concerns about this technician's unwillingness to help me TWICE. I am not even calling this technician incompetent, but it's a waste of money at least if he's not willing to help his customers. The office promised me to send someone else in the future. It is my Yelp review policy not to name names to avoid "public shaming." However, if you're considering to hire NES and want to know which technician I'm talking about, please PM me. I can share the information in private. ************************************************************ If you found my review helpful, don't forget to hit "useful" and/or "cool"! It helps other Yelpers. If you liked my review, follow me on Yelp or send me a friending request. Stay safe and healthy and keep Yelping!

I have had great experiences with this company. They have been helpful and friendly. Big shout out…read moreto Mindy and Dan for doing everything so safely during the pandemic. Also very much appreciated that I actually had a scheduled time and a call alerting me to arrival.

Great service. John is knowledgeable, professional, and friendly. Answered all our questions.read more

They did boiler maintenance for 20 years for me. Boiler for that time with 3 zones only cost 200 a…read moreyear. Yep I kept tract.Then I wanted continuous hot water so they put in a combination boiler /hot water heater that lasts another 20 years (3 years ago) and it has worked great. Altho it cost more than I had paid in the past I don't have to keep switching out water heaters every 6 years. I think they do quality work at a reasonable price. Never upsell. Always on time. If they break a part they replace it free. They use good parts. They have an annual service which gives you 10% off for the year if you have the annual service. The best heating repair. They put in furnace and AC for my neighbor and found her a great discount. I had discounts on my boiler yet I got quality equipment. This last year they replaced a motor piece in my 20 year old gas insert fireplace. Great Work, Good prices, helpful staff. Ethical.

I have used Lynden Sheet Metal for 3 major installations and could NOT be happier with the results…read more They were NOT the cheapest but there price was not out of line. Here is the reason, I started with them. When we moved here in 2021, I called them and 4 of their competitors. LSM and Marrs are the only two that responded. it came down to availability and trust. Trust was from multiple people that I know that gave me a great review and I am really happy i listened to them. Since then, we had them on two additional installs and a couple service calls and they have been consistently top notch. The installs have consisted of mini-splits as well as Heating and Airconditioning units so our experience is not just one type of install. Next will be Gas fireplaces in our home. I HIGHLY recommend them!

We have been using LSM I believe since 2014. We have always been happy with them, until this year…read more There was a new person in training, which we all need to learn, no issues with that, but Every time I look at our fireplace, it's a constant reminder of how it went wrong this time. Somehow the front of the fireplace was damaged when the gas fireplace was cleaned. They didn't say anything about it, and I have really tried not to say anything, to just let it go, but I have decided I just can't use them anymore. If they had just told me about it and made arrangements to have it repaired, I would have respected it and been happy.

We had them come out and spend the time to look at the work. They provided an estimate and we set a…read moretime to do the work. When it was time to get on the schedule they were all of the sudden restructuring and did not want to do the work. No accountability after committing to having the work done.

If I could give zero stars, I would. Dry Guys Restoration and Optimus Property Solutions have left…read moreus physically sick, financially devastated (over $10,000 lost), and displaced from our home -- twice. We moved into our apartment in late October 2024 and almost immediately found severe water damage, black mold, and extreme humidity. The discoveries spiraled into CAT3 mold, major water damage, and rotted sills/studs in the wall, despite property management claiming the apartment to be mold free, leak free, clean, and inspected prior to moving in. Dry Guys "inspected" the unit on November 8, 2024 -- and 170 days later, the repairs are still incomplete. I warned both companies about my autoimmune disease, epilepsy, and health sensitivities to mold -- but they ignored it. I ended up hospitalized during this ordeal. Dry Guys' workmanship was horrific: * Flooring was incorrectly installed with gaps sloppily filled with caulk. * Countertops were installed chipped and left sticky with residue. * Plumbing failed repeatedly -- the garbage disposal didn't work, the sink leaked, the faucet wasn't installed correctly. * They built the countertop too short, then shaved down the support beam to force fit our dishwasher (likely compromising its stability). * Containment was a joke: the barriers failed repeatedly, letting dust and spores spread through our entire apartment. During the restoration process, the subfloor was left exposed, we had no access to our kitchen for months, and temperatures dropped during winter -- yet neither company declared the unit uninhabitable, even when it legally was. Kashia from Optimus Property Solutions told us they couldn't do anymore than refund rent and some cleaning fees, stating, "the owner has put thousands and thousands of dollars into repairs" -- while the owner publicly bragged on Instagram about turning a $400k purchase into a $1 million valuation on our complex. His website bio even highlights how he became a millionaire at 32. Clearly, protecting profits mattered more than protecting tenant safety. After a "alleged" second leak surfaced, the companies ignored us again -- refusing to open walls, ignoring dripping sounds and mold smells, and brushing off standing water beneath the apartment. We were told, there's no leak, not our problem -- while condensation puddled on our windows, the smell once again destroyed our items, our clothing grew wet inside drawers, and puddles gathered under our apartment. In short: * Dry Guys Restoration's work was rushed, unsafe, and incomplete. *Dry Guys left a complete mess behind that I'm still cleaning up to this day, and wouldn't properly fix the work they had poorly executed. They refunded $294, which I had to fight for, it took forever to get the check, and doesn't begin to cover for our time, emotional distress, sickness, or damages. * Optimus Property Solutions protected profits over tenant health and legal responsibilities. * We were left sick, homeless, financially drained, and traumatized while the "alleged" leak is still in our apartment and NO ONE is taking responsibility or trying to fix it. Avoid these companies at all costs if you care about your health, safety, or sanity. *Will update with any changes* *This post reflects my personal experience and opinions*

I originally called Clean Air to check out an old scary pellet stove in a house I just purchased…read more They came out and did an inspection, free of charge, and then reasonably said "we can't fix this" (it was super old and rusty and definitely not going to be safe) - and so we discussed options. The guy worked through some different heating options with me, since I wanted to replace the old baseboard heaters. After we settled on a mini split heat pump, he stayed and took some measurements and we came up with a quote on the spot, considering the different pump sizes, brands, and layouts. They then worked with me to get the financing to make it possible. The installation for 2 outdoor units and 3 heads was done in a single day, and then another day for the electrical work to hook up. The crew was very nice and respectful of my space. Unfortunately some control wires got crossed during the installation (so the coolant was going to the wrong unit) and it took me a while to diagnose why the temps were so weird between the two units upstairs. But once I called and asked about it, they came right out and fixed the issue and it's been working great ever since!

Not a customer, but a neighbor of a customer. There was no reason why their van had to be parked on…read morethe sidewalk, but it was. This sidewalk connects two sections of a heavily-used recreational trail, but because it was parked on the sidewalk, people had to walk into the street to get around it. Lots of elders in this neighborhood use that sidewalk for their exercise. There isn't a sidewalk on the other side of the street that people can use instead. I contacted the company via FB to let them know, but got no response. I'd waited an hour before posting here hoping that my FB message would prompt them to move it. Didn't happen. It was parked there for at least an hour before I went to FB. I know who I WON'T be calling for HVAC services. Rude, y'all.

County required inspection. Not only did David get me in during their busy season, he took the time…read moreto explain to this ex-cityboy how the system actually worked, after accessing the tank tops. He was courteous, honest. I will be calling them out again down the road.

Was not thorough, receptionist was rude. A part not involved in the repair was broken yet they…read morenever informed me.