I booked InstaMaids through yelp in preparation for my move! Instead of the move-in/move-out…read moreservice I requested a deep cleaning as my apartment needed a lot of love to get things sparkling before my move out inspection. Booking process online was seamless and I appreciated being able to add-on services like oven cleaning. They arrived within 10 minutes of the arrival window ready to go. I told them they could more or less ignore the furniture and focus on the apartment itself. They were very kind the whole way through. They were extremely thorough, even getting to places previous cleaners did not like under the bed. They nicely packed items thrown around in bags for me to sort through which I really appreciate. When finished with each area they asked if I wanted to check the area first for anything missed, another thing I appreciated. They offered to take out trash bags at the end but I told them they did enough and sent them on their way :) They are definitely worth booking and are extremely thorough! I will likely book again the next time I require a deep cleaning.

I called Insta Maids to book a cleaning service, and during that call I asked a simple question…read moreabout five shirts on the floor. I explained that I am disabled and asked whether the cleaner could pick them up. I was told that would require roughly an additional $100 charge. Rather than pay that, I said I would pick the shirts up myself. What should have been a simple booking then turned into repeated attempts to move me to a more expensive service. I eventually booked the standard service online and picked up the five shirts myself. To my surprise, Insta Maids then CANCELLED my appointment because they believed I needed the higher-priced service. They called me while I was working and again tried to discuss the service. I specifically explained that my break was over, I had to go, and I needed to lead a scheduled sales meeting with more than 20 people. When the conversation continued anyway, I ended the call. Then they immediately called me back. Because I had two consecutive calls from an unfamiliar number--and because I have both a seriously ill family member and employees who may repeatedly call in an emergency--I stopped my live Zoom meeting and answered. It was Insta Maids again. I made it very clear that I was working and could not talk. I ended that call as well. Since Insta Maids had cancelled my appointment, I hired another cleaning company. I actually chose a MORE expensive company and booked approximately $300 per week in recurring service. Price wasn't the issue. I simply wanted a company that would take my booking, provide the service, and respect my time. Then this morning an Insta Maids cleaner unexpectedly showed up at my door. I discovered that Insta Maids had reinstated the appointment and charge even though I had never agreed to reinstate the service they had cancelled. When I called, I was told that they had informed me during the previous phone call that they were reinstating the appointment. I had an AI transcript of the call in front of me, and it did not show that statement being made at all. To be completely fair, after listening to the actual recording, it sounds possible that the representative MAY have been beginning to tell me something about the appointment when I cut him off. I had already repeatedly explained that I was leading a meeting and could not continue the conversation. Whatever he was beginning to say, I did not hear a completed statement that my cancelled appointment was being reinstated, and--more importantly--I never agreed to reinstate it. There is an enormous difference between attempting to tell a customer something and obtaining the customer's authorization. I did not authorize Insta Maids to reinstate the service they had cancelled. I did not agree to the reinstated appointment. I did not expect anyone to arrive at my home. By the time they arrived, I already had another cleaning company scheduled for that afternoon. This entire situation could have been avoided by simply respecting two things: 1. When a customer says, "I cannot talk right now," let them go and call back at an appropriate time. 2. When your company cancels a customer's appointment, don't reinstate it and charge the customer's card without clearly obtaining their agreement. They had already made the sale. Somehow they turned a completed sale into a cancellation, multiple unwanted phone calls, an unexpected cleaner at my door, a disputed charge, and a customer who has now taken approximately $10,000 a year in recurring cleaning business elsewhere. In fact, I am paying the competing company a higher rate so I will not pay $15,000 a year. That's an extraordinary amount of unnecessary effort to lose a customer they had already won.

Our office has used JRP Janitorial Services for the past year. They have done a great job…read moremaintaining and cleaning the office space. Javier and his team communicate well via email and phone and work hard to make sure we are completely satisfied with the job. When we have needed special cleaning projects done they have always stepped up to help out and have been flexible with our needs. I would recommend JRP Janitorial Services.

Office floor cleaning and sealing . Completed within timeline. Punctual and good communication…read more(email/phone) during process. I would recommend JRP.

I really want to give them 3.5 stars…read more I requested for deep cleaning for most of the house. Sandra came to assess the scope of work and took notes. A staff of 3 came at the appointment time and finished within 3 hours. Overall they did a good job. Most of the areas they cleaned were done well. They did miss some of the instructions I gave Sandra, so I don't know if the staff got the memo. When I reported that to Sandra, she just apologized and didn't offer to rectify. They also worked around my pet areas, which I thought felt kind of half a$$. So like half the wall was cleaned. A few minor things were thrown away, so I needed to buy replacements, which was a little annoying. Like others mentioned in their reviews, they didn't put things back the way they were. If that bothers you, don't go with these folks cuz it will drive you crazy. Price is relatively cheap I think, so maybe I got what I paid for. Not sure if I'll use them again.

3.5 stars overall. I…read morecompleted the initial deep cleaning and 3 regular cleanings every 4 weeks with Silicon Valley House Cleaning. Overall, they did alright but there were some frustrating things during each of the cleanings; some consistent and others just negligent. Summary: - They don't help with organizing. So I end up having to clean up after the cleaners leave to put everything back. - They don't put things back where they were. (e.g. we have child locks around and I spent half the day after the first cleaning searching for the key) - They rush through the cleanings (e.g. forget to empty the trash bins in the kitchen, unhook ceiling vents to clean them but don't hook them back in, left some dirty rags in the bathroom, wipe the floors but if there's anything sticky like a piece of candy they just leave it...and the worst was putting non-oven-safe pans in the oven and accidentally turning the oven on while cleaning) - If they need help with cleaning something, they don't bother asking. They just don't clean it. For example, our diaper pail is a little tricky to remove the garbage bag. They've never asked me how to remove it. So I ended up just putting it in the main trash bin before they arrived so they can take it out. - After the first deep cleaning, I asked what they could help with cleaning regularly and they let me know what they can/can't do. Yet every regular cleaning, they always forgot something that we had agreed they could take care of. There's something about cleaning up after the cleaners leave that just doesn't seem right. So after the 3rd regular cleaning, we decided to part ways. If you're looking for a cleaner that will do a thorough job, communicate honestly with you, and be thoughtful and respectful of your home, I'm not confident this is it.

Updated based on tiago's request to re-review…read more I believe a 2 star is appropriate because he was negligent and not careful. He did a great job with the carpet but due to the scuffs and damage he caused I had to rework some of the cleaning I had done earlier. A higher rating would have been provided regardless of the damage if Tiago had amenable with payment after he had returned and finished the repairs to the damage he caused.

Tiago and his team have done an amazing job. They arrived on time, were thorough with their…read morecleaning routine and most importantly, made sure we were satisfied with their cleaning service. We had them clean the entire house - Carpets for 2 bedrooms, carpet for the stairs. Overall cleaning for patios, hall, kitchen and dining room. They used high quality products and the house looked brand new. Would definitely recommend them to anyone who is looking for a deep clean.

The carpets are no longer wet and they are soft to walk on as I pass through the corridor. I was…read moreafraid that some chemical smell would be left behind, but it only smells like a clean house. It is pleasant to observe the busy places being clean and bright. Everything appears as it ought.

After using QC's services for nearly two years, we've decided to move on…read more 1 - Their cleaning materials were too strong and bleachy smelling. 2 - Oftentimes instructions weren't followed or the team would do things that defied cleaning common sense and would create more work for us (like putting trash in recycling bins) 3 - They tried to hike up our cleaning costs with sloppily defined reasons. I will spare the details here, but when I debunked their reasons with hard evidence, they ultimately reneged the higher cost proposal, but didn't apologize. This rubbed me the wrong way and unfortunately, that's when I decided I was done. The cleaning services, besides the smell and odd lack of common sense stuff, were good. If you're in a pinch and don't want to use your brain for recurring services, QC is fine.

I contacted Martinez Cleaning Service for a deep clean of 3.5 bathrooms and their team of 2 was…read moreavailable to take care of it the next day. I really appreciated how they communicated so promptly over text and gave enough detail to know what to expect. They even texted me after the service to check in. I let them know there was just a small spot that was missed in one of my shower shelves and they offered to come back at no charge to touch it up although I told them there was no need (I missed it too upon inspection before they left). Overall, I was satisfied with their excellent service and was surprised that they even cleaned a few things I wasn't expecting, like hard water buildup on soap dispensers and the dusty top of a candle cover. I am grateful for their transformation of my bathrooms and plan to rebook them again!

You can see how clean a job this team does just looking at this rug. I'm now on a subscription plan…read moreand can't appreciate enough how thorough and professional their service is. 10/10 recommend!

I hired Clean 360 Services to clean my home, and they did an excellent job. Antonio and his team…read morearrived on time, were respectful of my schedule, and worked efficiently. I have two dogs who shed a lot, and they left my floors spotless. They also cleaned my bathroom and made it look like new. Overall, they were thorough, professional, and easy to work with. I look forward to having them back.

From the owner: Clean360 Services Co. provides residential and commercial cleaning services with a full 360…read moreapproach. We specialize in regular cleanings, deep cleanings, and move-in/move-out services, always adapting to the real needs of each client. What sets us apart is our attention to detail, punctuality, and respectful care of every home and business. More than just cleaning, our goal is to create fresh, safe, and comfortable spaces so you can enjoy peace of mind from the moment you walk in.

They cleaned everything perfectly, just the way I wanted…read more I'm really happy with it. Thank you!

Wanted to get my grandparents house deep cleaned, particularly the walls as they have pets. Called…read moreon the phone to discuss options and what they could offer! Easy, transparent with what they are able to do, and quick availability. Couldn't have been happier with the process and outcome. Will be booking again!

I've used Candy's House Cleaners multiple times for both basic cleaning and deep cleaning, and I'm…read morehonestly very satisfied every single time. The quality of the work is amazing. She pays attention to detail and makes sure everything is spotless and fresh. I've tried both services more than twice, and the results are always consistent. My place looks and smells super clean after every visit. You can really tell she cares about doing a good job, not just finishing fast. She is also very kind and professional, and she even gave us a discount price, which we really appreciated. It shows she values her customers and wants to build long-term relationships.

I reached out to Candy's House Cleaners with high hopes given the number of five-star reviews…read more Unfortunately, the process of getting a quotation was incredibly slow, one text message at a time over multiple days, as to be actually insulting to a potential customer. It must be nice to have so many clients that you can treat prospective new clients so disrespectfully.