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    Las Cruces Auto Pros

    5.0 (1 review)
    Closed Closed

    Services - Las Cruces Auto Pros

    Routine automotive maintenance

    Auto detailing work

    Las Cruces Auto Pros Photos

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    11 months ago

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    L&L Auto Sales - Honda Accord all cleaned and shiny just for me

    L&L Auto Sales

    (13 reviews)

    Had an unfortunate car accident that left my car of many years totaled, and with all the stress I…read morehad about how I was going to get around or afford a new car before insurance money came through the LAST thing I wanted was to feel pressured or corned by a predatory salesperson that was trying to mark up any little thing they could. This is exactly why I went to L&L, I had been looking for a new car long before my accident and had a great experience via phone call where I felt no pressure, was not harassed with a million calls after our conversation. It all went by so smoothly and you can just tell this family owned business puts honesty and integrity first, before money. I got a great deal on this car and it is in such great condition it feels new! They cleaned it up fresh for me when I showed interest in it and I wouldn't have wanted to do business with anyone else!! Javier and Aija were so sweet and great people I cannot thank them enough for being there for me without stalking me around their lot or bombarding me to make a decision. If I ever need another car in the future I will look here and I recommend you all do too! P.S. Of course shopped all around town as well and they had the largest selection by far!

    From the moment I shared what I was looking for, Crystofer Le-Gandara immediately put me at ease…read morewith his professional and personable sales approach. At no point did I feel rushed or pressured into making a decision I wasn't comfortable with. Instead, Crys demonstrated a thorough knowledge of the vehicles I was interested in and provided clear, detailed information about the company's offerings-including warranty coverage, pricing options, and available services. He handled the paperwork efficiently and ensured I received all the services and benefits I was entitled to with my purchase. Thanks to his attention to detail and customer-first mindset, the entire experience was smooth and enjoyable. Crys, I'm truly satisfied with my purchase and am loving my new wheels. Thank you for making the process so seamless!

    Casa Autoplex - Casa Autoplex Service department

    Casa Autoplex

    (13 reviews)

    Casa has gone into a new mode of "we don't provide service, we don't want customers, we absolutely…read morewill not call you back on service or sales, we think you are not worth our time." My car has been in for service for four days. Best I can tell they drove it to duplicate my stated issue and nothing else. Over 25 calls to Casa, all of which went to an automated system. No one returns calls. This place is an absolute nightmare. I bought the car there but they don't seem to give a crap. I rate them below one star!!! July 2026

    Got along great with the salesman, Cecil. He was a great guy, got along with him well. He walked us…read morearound the lot showing us cars. I told him what I wanted to spend on a car. We found one that we liked and Cecil said that it was $22,500 and that with our trade that it would be in the price range that I told him. We went to see the manager Isaac. The manager printed out a paper with the figures. This had that the car was $26,900. At the time we didn't notice the change in figures. However, the price was way out of my range. Of course the manager kept lowering the price when I told him that I was going to think about it over night, pouring on the pressure. He even brought out a "Only tonight" offer but I told them I had to think on it. When we got home and looked at the car online and it was $22,500 and then we remembered that Cecil told us it was $22,500. Anyway, good thing we walked away. Cecil even had the nerve to text us to tell us the price dropped to $22,600. Which was still $100 higher. BUYERS BEWARE!

    Bravo Chevrolet Cadillac - Floor of the trunk - they slapped some adhesive tape instead of fixing properly, leaving holes and cracks in the trunk floor.

    Bravo Chevrolet Cadillac

    (67 reviews)

    I could have taken their 2.2 rating seriously but instead I booked a Test drive. It was scheduled…read morefor 10:00 am with a White Chevy Silverado Lt 2024 which is listed on their website. I arrived at 9:45 and Salesperson Elijah was busy so he pawn us off to another salesperson. He informed me that the truck was in Victoria Texas but they had other trucks if I was interested. I told him no and walked out. They could have told me that this specific truck was not there/fucken waste of time and energy! But at list I now know of their deception practices to get potential buyers in. Do better guys! As for me Car max or Carvana is where I'm taking my business since you guys didn't want it.

    I hope I get this correct but here goes. I had to get another truck when in New Mexico. All…read moregood, great 2024 Chevy 2500 HD. Off we go to the rest of the US of A with temp tag on the truck from New Mexico Fast forward, we get home (about 2 months later) and try to register the truck. Nope, because I didn't register in NC within 30 days, they assumed my insurance lapsed. (curious why at this point they were not notified). So call to the dealer, NC and NM DMVs and the lien holder. Seems the dealer didn't sent it over as they used a 3rd party and it finally made it through the system about 1 (2 months late) week ago. Dealer then says, "we did all we can do at this point" My assumption is it is all fixed now. Insurance thing fixed! Time for the tag, No Bueno! Title info has not gone to NC. Call to both the lien holder and the dealer. What do you know! The dealer made an error and is overnighting the fix. (didn't tell me what) and MAYBE just MAYBE! I can get my tag next week .... stay tuned.. (I am sure there is more to this story.) At this point, It's become a nightmare. (I am on temp tag 3) UPDATE 8/14 - Seems the lender had an issue with the title so now the dealer has to do something. Waiting to hear back about this CRAP now! Ok blood is starting to boil. Over 3 months.!!!!!!! I need resolution! UPDATE 8/18 - Sent this email to BRAVO and no response (didn't expect one - IDIOTS): Saul Tena, (hes a manager lol) Can we please resolve this finally? Next week will be my 4th TEMP tag! I have never EVER had a situation like this that has gone on for MONTHS! I just want my tag. Something dealers do every day. Also some sort of compensation for dealing with this for over 3 months! from the lender today: At this time, Mark, the original title has not yet been issued by the DMV. It can take up to 6 - 8 weeks -(REALLY!!!!!!) for the title to be issued. On the other hand, a note on the account shows that we sent a letter to your originating dealership to inquire if the title paperwork has been forwarded to the local DMV to complete the process of title perfection. In the meantime, kindly allow some time for the process to be completed. Almost 4 months and still no title at the lender. They never sent it until I started asking about it. Don't use them! Good luck if you do.

    Sisbarro GMC

    Sisbarro GMC

    (44 reviews)

    A few weeks ago I took my 2025 Chevy Equinox in to Sisbarro GMC for service. There was a recall on…read moremy car that the service department tried to execute, but it failed. Service Manager Chuck Armstrong was very apologetic and took me to Hertz to pick up a rental car which Sisbarro, GMC agreed to pay for. As we went back and forth, it became apparent that there was going to be a month's long delay in getting my car up and running again. I was disappointed but I didn't get angry because everyone I dealt with was honest, open and transparent. It would have been easy for the employees at Sisbarro to become argumentative or defensive over the situation. That has in fact been the kind of behavior I experienced in similar circumstances at other dealerships. It's clear that Sisbarro is different. The dealership made a mistake but it was just the start of the story. Once I contacted Michael Yoke, Customer Service Manager - Sisbarro immediately stepped up and started trying to rectify the problem. That was helpful but it was made more notable because everyone involved tried to help and remained kind and understanding. Everyone I met at Sisbarro had a smile on their face. Eventually, we discussed me trading in my Equinox against a GMC Acadia. I wasn't really looking to get another car. My wife and I paid cash for the Chevy and it was only 18 months old. But it seemed like the best way to resolve the situation quickly and easily, so Michael went to work on trying to help me work out a trade. I made it clear that I would only move forward if this was a spectacular deal for me. I was getting a new car - an additional 18 months of warranty - and an upgrade in vehicle - but I was giving up a car that was paid for and taking on extra cost for the new car. I had planned to keep the Chevy for a while. My biggest concern was that I didn't want to go sit in the dealership for hours haggling and arguing. I felt that Sisbarro had the burden of working this out to my benefit and to my great surprise - that's exactly what they did. Everyone was professional, helpful and friendly throughout the process. I was impressed by the fact that this place didn't feel like a traditional car dealership where everyone is out to hustle. It is a family owned business and one of the few family owned dealerships in this part of the country. While many companies will market themselves as a family owned business, that usually doesn't mean much. In the case of Sisbarro, it does. Michael Yoke was in touch with me multiple times each day as we started working towards a solution. He assured me that he would smooth over the process - and that he and he alone would make the deal with me - no back and forth with sales managers, etc. I have experience in the car business and I did a great deal of research to determine the value of my Chevy. I told Mike what I wanted for my car and that's exactly - without any haggling - what I got. I told him what I wanted to pay for the new Acadia. I asked for a significant discount off of the selling price and got exactly what I wanted. Once again, no argument. Just a team of people working very hard to make sure I was happy. Master salesman, Danny Chavez was appointed by Michael to handle the house deal. He did a spectacular job of demonstrating the GMC Acadia to me. We took a test drive. He carefully, and completely explained everything that I asked about. Once the numbers were agreed upon, Chuck Armstrong took me over to service to collect the stuff out of my old car. He even helped. Then I sat down with a wonderful young man named Luis Tovar, who works in F&I. He handled all the final paperwork and didn't try to hard sell me a bunch of products I do not need. I asked him for Wheel & Tire coverage and he even gave me that at a discount. The paperwork was simple and fast. Our conversation was enjoyable. Michael Yoke oversaw all parts of this transaction and without him, I am not sure this would have ended as well for either party. He oversaw the negotiations and even arranged for me to get my plates and registration in less than 48 hours after I took delivery. I have never been to a dealership that has a Customer Service Manager with any real power. Michael has worked at Sisbarro for many years and it's absolutely clear he has the trust of ownership. As we ended the day, Danny Chavez filled my new car full of gas (courtesy the dealership's credit card) and got my new car washed. He did a top-flight delivery, showing me how to activate OnStar and learn all the ins and outs of the vehicle. Danny also graciously took my Hertz rental back to the rental office so I could get on my way home. 100% satisfied - HIGHLY recommended.

    Have regretted giving this dealership our business not once, but twice (due to unfortunate…read morecircumstances). I don't recommend coming here - they are easy to sell you a car, but won't be easy to work with if you need any ounce of customer care afterwards.

    Las Cruces Auto Pros - autorepair - Updated September 2026

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