Talk about a great deal! We had a one bedroom suite with a view at MGM Signature- so we had the benefits of being close to a casino based property without having to walk by all the smoking allowed areas! LVS took great care of us with easy check in, valet parking, solid wifi connectivity and of course the space we needed & wanted. I can't tell you how many other places I've stayed that promoted complimentary wifi, but connections would be awful... Not with LVS - we had the hookup! Just wishing we could have stayed longer!!! read more

My stay at the cosmopolitan was the best experience I've had in Vegas room was clean and exactly as described!! The view was also amazing my next stay in Vegas will definitely be booked through Las Vegas suites Thank you for such a great experience read more

Las Vegas Suites - View from the balcony at the cosmopolitan - Hotels Near Me - Las Vegas, Nevada

I would give this service 5 stars, but my followers know that my review policy requires that I use a company multiple times for that. We travel annually to Las Vegas, and we have found over the years that The Signature at MGM Grand is our favorite place to stay. Until this year, we have contracted directly with the homeowner or the hotel to arrange accommodations, but this year we decided to try Las Vegas Suites because their rates were so much lower. Usually we've found that the old saying "You get what you pay for" holds true for us, but we decided to give them a try because the discount was deep. With the exception of no daily cleaning (which is available, but which we didn't need) we didn't notice a perceptible difference in booking EXCEPT the customer service was better with Las Vegas Suites. Same room, same finish level, same everything. From reservation to check-in to receiving our damage deposit back, our experience with Las Vegas Suites was professional. Add to that the substantial savings and you can see why I would recommend using their services. BTW, they also represent many other facilities - not just The Signature. RECOMMENDED: For anyone traveling to Las Vegas who wants to get a bigger bang for the buck on accommodations AND doesn't want to sacrifice customer service. read more

Stayed here during the Nightclub and Bar Convention and it was a fantastic stay. Check in was painless even though the room wasnt ready because we arrived early. But we were able to go to the pool and relax until it was. The room has a spectacular view of the Strip. Having the balcony was great. The kitchenette was very helpful so we could store beverages and use dishware/glassware. The bed was super comfortable and the couch and desk were both very helpful for places to set up my laptop and tablet. The Signature towers are very convenient to most things...easy access out toward airport, easy walk to Central Strip properties, etc. I would definitely recommend staying here to any of my friends visiting Vegas! read more

Just went to the Signature this weekend and really enjoyed the whole experience. I had never used an online booking company before and was a little nervous about it . . .but Las Vegas Suites was so simple. They have pictures of everything so you know exactly what you are getting and there weren't any hidden resort fees. Our room was on the 34th. It was a 2 Bedroom 3 Bath suit with full kitchen and balcony. The rooms were really nice and up to date. I will defiantly use them again! read more

We rented a penthouse suite through Las Vegas Suites and upon check in discovered that the unit was far less than advertised with numerous deficiencies which are documented in the photos attached. We contacted LVS right away and were told someone would be out to rectify these items and no one ever arrived. When we followed up we were given all the excuses that maintenance staff at MGM Signature Suites were too busy and Covid protocols didn't allow for certain things which other units did have and were advertised that our unit had. Our correspondence with LVS were short and unprofessional and ultimately nothing was corrected. When we escalated to Airbnb and they followed up they just quoted all their standard rules and regulations that didn't allow them to do anything. We have been pursuing this for 2 months which has been a completely dissatisfying process and we will never use them again. read more

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This review is strictly for the Las Vegas Suites property management company and not the MGM Signature Suites hotel. Las Vegas Suites manages certain rooms in this hotel and we had the misfortune of staying in one of them on our recent trip to Vegas. Staying in a room managed by LVS is a MUCH different experience than staying in a room that's actually part of the MGM hotel. The reason we booked this stay to begin with was because we had stayed here previously and had a great experience, but we stayed in an MGM managed suite. This time, I booked the room through Expedia and didn't pay attention the small print when I paid for the room (does anyone really look at that stuff?) Big mistake on my part. Upon checking into the hotel we immediately noticed a few things that were instantly different from our last stay. First of all, when I made the room reservation, I specifically stated through Expedia that we wanted a room on a high floor away from the elevators. My wife and I are very sensitive to noise and, having travelled extensively, know that rooms near the elevators tend to be the noisiest so we wanted to be as far away as we could. The front desk person told us that not only had they booked us right next to the elevator, but we were overlooking the pool which has a dance party every day from 11am - 5pm. She didn't think it would be a big deal though as the room was still not very close to the elevator doors and you couldn't hear the music from the party with the balcony doors closed. We asked to switch our room, but she said since we had booked through LVS we had to contact them and they wouldn't be open until tomorrow. When we got into the room we instantly saw several things amiss: 1) The room features a guest bathroom with a shower stall which my kids were going to use since they were sleeping in the living room. The floor of the shower was filthy with black dirt particles left over from who knows how long ago (see picture) 2) The sofa bed mattress that my kids were going to be sleeping on had huge holes and gashes on the bottom that looked like Rats had been gnawing on (see picture) 3) The wireless phone in the living room didn't work at all 4) There were stains on the living room carpet underneath the coffee table (see picture) 5) Furniture in the unit had holes or visible signs of wear (see picture) 6) The outside balcony was filthy and looked like the glass had not been cleaned in some time (see picture) 7) Not only did they put us in a room that was overlooking the pool party, but we were directly adjacent to a construction site that started work every morning at 6am (See picture and video) Now, I understand that hotels can't predict when construction is going to be going on next to their property, but you would think that someone scheduling the rooms would look at our request and think, "hmm these people don't want to be near the elevator - they probably would like a room in the quiet part of the hotel." I seriously don't think anyone actually looks at those special room requests anyway so it was probably just wishful thinking on my part. There was also a sign in the room that was essentially a menu for cleaning services. If we want to have the room cleaned on a daily basis it would be $50, if we wanted clean towels it would $20 - yes, that's right $20 for clean towels. I considered us lucky that they granted us an extra roll of toilet paper in our unit. Who knows how much extra that would have cost? I did see in the small print on our itinerary that there would be a $50 cleaning fee based on the size of the unit, but again, I've never stayed in a "hotel" that charged for cleaning so I didn't pay any attention to it. I guess that's the last time I skip the fine print. When I tried to call LVS the next day I spoke to a fairly rude woman on the phone who told me that she was sorry, but they were fully committed and couldn't move our room and since no special requests had been made for a quiet room they couldn't make any concessions for us. I asked if her if there was anything they could do as far as maybe giving us a discount or a food and beverage credit and she flat our refused. Basically, what we learned is that when you stay in a suite that's managed by LVS you are completely on your own. We even tried calling down to the front desk for a pair of scissors one night and were told that since we were not hotel guests they couldn't provide us with one. If you are looking to stay at the Signature Suites do yourself a favor and book directly through the hotel. Las Vegas Suites is a sorry excuse for a company that only cares about their bottom line and couldn't give a rats ass what their customers think. Oh, and Annabelle R., don't bother writing a snarky response to my review as you have done with everyone else. It just makes you and your company look guilty and desperate to cover up your faults rather than trying to appease an extremely unsatisfied customer. read more

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Things we loved: The price for our 2-bedroom suite for a week. Awesome! How quickly we got a response while booking/before we were booked. Things we didn't love: The room was generally pretty worn Smelled like Cigarette Smoke Broken/ripped chairs and very little glassware (we actually immediately took photos, an inventory, and e-mailed them to let them know since we have read reviews where they charge people for things they didn't break). You cannot call down for valet ahead of time (you can't reach the valet from the phone) which is rough when you're trying to get places/have lots of items you're toting around. Once we got there it was very difficult to reach LVS with questions All-in-all it was fine, we got a good rate for the room and we liked that! But, having stayed at the signature suites before through the hotel you can definitely tell a difference in the rooms and service. read more

BEWARE - even in Emergency situations this company doesn't even care. I wish there was no stars. I had a major accident and have been in the hospital for weeks. I have a major conference that is in 3 weeks that I will not be able to go to due to surgery and recovery. I am devastated enough about that but when I called to explain my situation she said oh well. We can't refund you. I had to cancel for a medical emergency... and Wouldn't let me talk to a manager and refused to give her name as well. She was incredibly rude. Extremely unprofessional and seeing as I go each year for a week - and so do thousands of others for this conference they will be losing quite a bit of business. Well congrats, you got a $1,000 from me and just lost hundreds of thousands from future business. Great Company. read more

This review is also for the LasVegasSuites not the MGM Signature, but we booked a 2 bedroom, 3 bath rental and they confirmed our reservation to the hotel with the incorrect information. They had all 5 of us in a one bedroom suite. The hotel tried to contact them with no responses. We did not get our room until 12:30AM Thursday morning. We spend over an hour waiting for resolution to the problem and after an hour we had to leave as we had a pre-paid limo with guests waiting for us. I called the LasVegasSuites 4 times the next day during business hours and left two messages. I have called them several times and then emailed them still with no response! BEWARE THEY OFFER SO SUPPORT OR COMMUNICATION! read more

My first time living in an airbnb and it was just IMPRESSIVELY. My friends and I are all consultants and we stay in hotels more often than stay at home. After experiencing all top brand hotels, we were still amazed and impressed by the quality of our room at Las Vegas Suite. The rooms are exactly the same with promotion pictures online. There are two full bathrooms, which worked out perfectly for four of us. The location is literally next to the Strip and above the Crystal Mall. We parked at Aria and walked to our room everyday. So close we did not suffer with heels for the walk. The staff was very nice (cute too). read more

Las Vegas Suites - Picture of our room! - Hotels Near Me - Las Vegas, Nevada

MGM Signature Suites is the only place to stay if you want a relaxed luxurious atmosphere away from the non-stop party of Vegas. Just a short walk to the main MGM Hotel or the Miracle Mile Shops at Planet Hollywood, a perfect location. Each room has a kitchenette, refrigerator, and seating area. Rooms are available in Junior Suites, one or two bedrooms. You can book your room through MGMResortsVacations.com, but I would recommend using LasVegasSuites.com. I had exceptional service, and every request I asked for was met. For the price of a regular upgraded suite through MGM, I was able to get a Junior suite on the 38th floor facing the strip. It was the BEST view. No need to pay to go up to the top of The Paris or Stratosphere to get a great pic of the night's skyline, this room came with an amazing view. There are three towers at the Signatures. Each tower has it's own pool reserved only for guests staying at the suites. We stayed in Tower 1 which has the Starbucks, small convenience shop, and a lounge. It is also the closest tower to the MGM wave pool and the rest of the MGM Grand shopping, restaurants, and clubs. Tower 3 is nice if you want to be closer to the strip. Just a five min walk down Harmon Street takes you right into the heart of the strip. All the suites come stocked with silverware, cooking utensils, pots, glasses, toiletries, towels, and tableware. There's a Jacuzzi soaking tub next to a stand up shower and dual sinks. Some of the rooms have balconies that overlook either the strip or the mountains. Just down the road (about a 10 min walk from Tower 1) is ABC store. It's stocked with every type of alcohol, beer, mixers, juice, and soda needed to stock up your room for the length of your stay. They also sell souvenirs and a variety of snack foods. The charge for housekeeping is $25 per clean if booked through Las Vegas Suites. You call a number and schedule it. If you book through MGM directly, there is not an additional charge for cleaning, but I can guarantee you will not get as good of room for the money when booking this way. Believe me, I researched this trip for a few months. Just an FYI.... I will NEVER stay anywhere else now in Vegas and I will always book through LasVegasSuites.com. The customer service is amazing, and all my expectations were exceeded! read more

***BEWARE OF BED BUGS AT SUITES IN SIGNATURE AT MGM GRAND!!! DO NOT RECOMMEND BOOKING THROUGH LAS VEGAS SUITES!*** I booked two luxury suites for my friend's bachelorette party. We were more than excited as the price was reasonable and the suites included a lot of great amenities. Everyone was more than happy with the rooms until my friend started getting hives the day after we arrived. Since no one else in her room was immediately affected, we thought she was having an allergic reaction to something else. After the group departed Vegas and returned home, my friend confirmed with a doctor that her and her family members contracted bed bugs. I immediately contacted Las Vegas Suites, who also confirmed the room was positive for bed bugs. In this type of situation, I would expect sincere apologies, great customer service, and ample compensation for damages. However, I received none of the above. I did not once receive an apology and I had to continue to follow-up to get in contact with someone here. I finally spoke to the general manager, Krystle, who explained the best they could do was credit me back $100. $100 FROM A $2,800 BILL. Clearly, this wasn't going to cut it so they offered me a total of $200...not so awesome. I'm still working with them and now the Signature at MGM as to what they can do to help with this situation. Also, it appears Las Vegas Suites was previously BlueChipVegas, who received less than stellar reviews as well. I do not recommend booking through this company despite the lower prices. Please check reviews before booking! http://www.yelp.com/biz/bluechipvegas-las-vegas read more

We frequent Las Vegas at least twice a year when Air Supply is in town and this was the first time staying at MGM Signature using Las Vegas Suites. This was the very best experience in 20 years of going to Vegas. The staff at Las Vegas Suites were helpful, professional and polite. The stay was spectacular. I asked for the top floor penthouse and it happened to be available. I was shocked at the price! Hotel rooms were outrageous but our suite which included an unobstructed view of the strip, a kitchen and whirlpool bath was a little over a hundred a night. The price was amazing as was the view, service at the MGM Signature as well as the staff at Las Vegas Suites. I will always use them from now on. read more

Stayed at the MGM signature in August 2013. Would definitely recommend. Had access to everything at MGM incl the biggest pool in vegas. Rooms were spacious, great view and my friends had a blast. We will be returning here in Jan 2014 for round 2. read more

A part of the package of my stay was tickets to a certain event. They never mailed it to me and I called them several times, they assured me that I can pick the tickets up at the hotel once I checked in. Needless to say it was not there. If they promise you tickets or any packages to book with them. Be wary. Also the hotel room I booked was not what they sold to me. I paid for a presidential suite and only got the luxury suite when I checked in. Shady business, I go to Vegas every labor day with a large group. I will not use Las Vegas Suites to book my rooms in the following years. read more

Booked over the phone for the mgm signature in May. Turns out they booked it for March, I should've reviewed my contract better. Show up in Vegas, no hotel. I called the co., they rebooked us at the aria, which was awesome. So I cancelled our emergency reservations at another hotel to stay at Veer. BUT THEN they cancel my reservation (ie breach their contract) as the guy is meeting us to let us in the condo for "maintenance" issues. we have nowhere to stay. (After reading some reviews, this appears to be a thing.) Eventually they tell me they can put me back in the mgm Friday night, but I have to pay SIX HUNDRED DOLLARS extra to stay at the desert Wyndham on Saturday. Ridiculous. Upon arrival to the Wyndham, I find out they booked me for two nights, not one, and the folks at the hotel can't fix it. They never sent me reciepts or confirmations. So the whole thing was confusing and too much moving around. Book directly with the hotel or use a reputable site. These guys will throw a major wrench in your vacation plans with runarounds, extra charges which are now being evaluated as fraudulent, and poor communication. read more

Four of us did a girl's weekend in Vegas last October and our stay was phenomenal!! The space was beyond our expectations. We had no problems with check in and tickets to Absinthe (purchased ahead of time) were waiting for us on the table when we arrived. The rooms were immaculate, spacious and well maintained. Staff were so attentive and took great care of us. They always had a cold bottle of water waiting for us after our morning runs. Overall, I cannot say enough good things about this place and the management. All top notch! read more

I want to start off with I had every intention of letting minor flaws go, until there was an incident and I called the Las Vegas Suites reps for assistance and their abrasive and outright rude response altered my perspective. Their staff is outright rude and dismissive, offering no solutions, just a single sarcastic apology. First, after inquiring about the suite I saw on VRBO I received zero response. So I called the number listed, which is not a person/owner but the LVS rep line. After information was exchanged, I received my quote and gave my credit card details with the impression they would send a detailed Invoice verifying the charges and confirming the rate and reservation. Instead I received a Docusign form that I was to sign saying they could charge my card. No where on this form did it say for what, or how much I was to be charged. So I emailed. No response. Then I called and explained that I'd like to have an invoice so I have a record of WHAT and how much I was being charged. They seemed annoyed by the prospect, and not at all apologetic that a proper reservation confirmation had not been sent. Second, there is no guarantee of what unit you are actually renting. For instance, we were given a rental facing the airport and MGM pools - NOT a view of the strip as the pictures insinuate. Third, did you know that you have to pay extra for cleaning services or any additional towels, toilet paper, etc. that you might need? Our stay was 6 nights, maybe for 2 nights I could understand this policy, but 6 nights? You would expect at least one cleaning to be included. Fourth, the suite is the bare minimum. Cheap, scratchy sheets, stiff mattress and definitely no down pillows or blankets. In fact, one thin comforter covered in sheets (not a comforter cover) so after one night of sleep you're dealing with three loose top sheets. Five, the Wi-fi worked only when it wanted to, and the small TV's and limited stations felt like we were back in time. Last, and this was the final straw. I was in town for work, which is why we decided to stay off the strip and away from the casinos. On Wednesday night the MGM throws a night time pool party. The music and base was so loud, you could feel it vibrating the bed. I eventually took the coach cushions and slept in the bathroom! Literally, resorted to sleeping next to the toilet, it was that BAD. And it lasted till 3:30 AM. I called LVS to let them know what happened, and how exhausted I was for my early morning meeting. They said it has nothing to do with them and that they can't control the MGM and there is NOTHING they can do. I responded that it was their obligation to inform guests that are booking for a Wednesday that this "pool party" occurs. It's a professional, logical and respectful thing to do. I wasn't even asking for a refund, or a room change, just letting them know that I was unhappy. As a business owner, customer service and satisfaction is key to our company - it was absolutely appalling how dismissive and outright rude they were. Not even an apology or slightest concern. read more

Las Vegas Suites - Resorted to a make shift bed to escape the bass and extremely loud pool party on Wednesday night. LSV reps had zero sympathy or remorse. - Hotels Near Me - Las Vegas, Nevada

I had such a great experience with the Signature at the MGM Grand. The Junior Suite was spacious, had its own small kitchen, and the bathroom was beautiful. I would highly recommend a room through them, the quality and experience were amazing and the price was right. read more

The wife and I had an awesome experience at the MGM Signature through Las Vegas Suites. We've been staying once a year at the Sig since 2006 and this was the first time we went through Las Vegas Suites. The spacious junior suite was clean and just the right size for us. We were even upgraded into a Penthouse suite. Great price, great times. I will go through Las Vegas Suites for our future stays! read more

I purchased a Living Social deal to stay at the Signatures for my son's 21st birthday. My family loved staying here, it was very nice and relaxing. The location is great and easy access to the MGM casino and strip. It was a pleasant experience dealing with LVS. read more

My friends and I decided to take a last minute trip to Vegas for our spring break and everywhere was either way too pricey or sold out. My friend had booked through Las Vegas Suites for her birthday last year and I remembered how great it was. Sure enough, we booked a suite with them and had a great time at the MGM Signature! Who could beat a low price room with a huge jacuzzi tub, king size bed, a pull out couch bed, and a great view?! Overall, great experience, definitely booking through Las Vegas Suites for my trips from now on! read more

A TERRIFIC option that's on the strip, but secluded and ideal for adults, The Signature is MGM's trio of condo towers that are also available as hotel rooms (without daily maid service.) Perfectly-sized kitchens hold breakfast, lunch, and cold beverages. The pools (there are three) are stunning and peaceful with full bar service. MGM's beautiful casino is only 400 steps away, but you might as well be in another (peaceful) state when you reserve a room or suite at The Signature at MGM. Highly recommended by a frequent Vegas visitor! read more

We had a party of 5 and rented a connected suite that included 3 bedrooms and 2.5 bathrooms. It was a GREAT savings for a Las Vegas get-away. Included all the amenities of a hotel and was top notch accommodations. We loved it and would rent again in a second. read more

I recently booked an Amazon local deal with Las Vegas Suites. The deal was for $300 for two nights in a junior suite. When I called to book the weekend, I was told that the junior suites were all sold out, but if I wished, I could book a 1 bedroom suite for only $45 more per night. I was disappointed that the room was available and that I would have to pay more, but I agreed, as I was booking 3 suites on 3 vouchers, and I couldn't beat the price. After paying for the upgrade, the tax, and the resort fees on all of the rooms, Las Vegas Suites called me 10 days later to inform me that they would not be honoring the reservation. They said that the owners (LVS is just a management company) wouldn't allow the vouchers to be used. Way to shift the blame from your mistake to the owners. When I called and spoke to Crystal, the supervisor, she told me that there was nothing else that she would do. There was no way that she would help find some accommodation or way to make us whole and that it was not her problem. Some of the absolute worst customer service I have ever experienced. Edit: Shortly after this review was posted, Annabelle from LVS commented on it, pointing out a couple of things. The first was that they informed me that they would be canceling the reservation 5 days after I made them, not 10, which is correct. I had purchased the voucher 10 days prior. She also pointed out 2 other things, that the weekend staff is not able to process a reservation until Monday, and that they must adhere to the guidelines set by their owners. Again, way to shift the blame LVS, if you can't process a reservation until Monday, then I should have been told when I attempted to book, and then Monday, when the reservation was unable to be processed, I should have informed, not Friday. With respect to the owner guidelines, if my reservation didn't adhere to them, I shouldn't have been able to make them and my credit card shouldn't have been charged, however it was charged. Never have I worked with a company that tries so hard to make me think that their mistake was somehow my fault. I go to Vegas quite frequently and in my opinion, I have never run into such a poorly run organization. Finally, I still haven't seen the credit back to my account. $500 is not some trivial amount to let sit around, especially when I need to use that amount to find new accommodations. Don't ever book with this organization, I know I won't! read more

We have stayed at MGM signature several times and really enjoy the extra space these rooms have. This was our first time however using Las Vegas Suites to book the room. Price- the rates were significantly cheaper but it does not include housekeeping. You have to pay extra to have housekeeping during your stay. Quality- the view our room had was amazing and we were in tower 1 which was nice because it was close. The issue I have with the quality is the room was shabby...the walls had smudges, the furniture was worn. Overall the room needs to be retouched. I know from other stays at MGM that rooms we booked through MGM directly are much better kept. The only other issue is availability of the Las Vegas suite staff. They keep banker like hours so you better make sure you get questions answered before the weekend and before 4:30pm on weekdays... read more

FIrst off the location of the property is fantastic. It is just off of the strip enough to be quiet but close enough to be convenient. The room was nice and comfortable. There was an issue with the wifi in our particular unit, which the property maintenance said was being addressed soon; when we let Peter know he and his staff were very responsive and accommodating. Many thanks to Peter and his staff, we would highly recommend this property and host and look forward to booking here again! read more

We always have a great experience staying at the Signature at MGM Grand. The booking process is easy and our questions are always answered in a timely manner. This location is great for getting away from it all, but being so close to the strip. We'll be staying here for our fifth time in a few weeks. read more

Worst experience ever. Stayed at MGM signature before by booking directly and loved it. The room we booked through Las Vegas suites has many issues. We called and they are not willing to help or do anything. Feel like "we have your money go screw you" attitude. We Asked for a quiet room and they book us directly over a massive Las Vegas construction site that begins at 6 am and over a club pool (club music level noise) that blares music all day long. Dos they inform us prior? NO! Oh by the way make sure you understand that housekeeping ( no you can't have more towels) will cost you $50 per day extra..even if when you check in things are missing and there are housekeeping issues. read more

I've stayed through Las Vegas Suites a few times now at the Cosmopolitan and each experience has been great! I'm glad there's a site out there that provides deals on Vegas hotels, which are usually out of price range. Thank you! :) read more

Stayed at the Wyndham booked through Las Vegas Suites. The booking process was simple and easy, everything was handled by them. Any questions I had were quickly answered, and I will most likely book through them again! read more

Las Vegas Suites were super helpful in getting me a one bedroom suite at the Signature within my budget -- and they were able to get me a suite with an awesome view of the Strip, as I requested. The Las Vegas Suites staff was super friendly and helpful and they were always available to answer questions. The Signature was great. It's close enough to the action but far enough to feel like you are away from it when you want to be. The suite was clean, comfortable and the large bathroom had a nice jacuzzi tub in it. The staff at the Signature was very friendly and helpful. I will definitely stay there again. The overall experience with Las Vegas Suites was great and I will definitely use them whenever I book a trip to Vegas. Thanks a billion! read more

I have used Las Vegas Suites a couple of times staying at the MGM Signature. I love you get a room that is 1/2 the price of the hotel. Not only is it a large bedroom and separate sitting area, but you get a balcony and a full fridge. It nice to stock up on drinks and some snacks. You get to use the hotel facilities and they also have their own pool area if your looking for an area that is quieter than the hotel pool. Overall I find it good bang for the buck. read more

Do not book through this service! They have no affiliation with the properties they book so you lose all the advantages of the onsite management. We arrived early (noon) had we booked direct we could have checked in. However having booked via this "service" we are required to wander aimlessly for 3 hours. I'm sure this isn't the only disadvantage we will discover. DON'T DO IT!!!! UPDATE: As I suspected, there was much MORE to this horrible situation. DO NOT BOOK THRU THIS SERVICE. I am spending $250 per night. I booked via Expedia. It was NEVER communicated to me that i was NOT booking a standard Hotel or even Hotel Suite. Basically, when booking via Las Vegas Suites, PLEASE BE ASVISED that NO ONE will make your bed the entire time you are there. NO ONE will change your towels. So when it is 105 degrees outside and you shower twice a day, you will need to use the same sheets and same towels throughout your entire stay. UNLESS according to the computer printout on the desk that is RIDDEN with typos, you want to pay an extra $45 per day. ON TOP OF THE $250 you are already paying. This is hideous service. Between my husband and I we spend 100 nights a year in hotels. Yet this is the ONLY incident that has compelled me to right this type of review. I think it is disgraceful that Expedia would ever USE this Las Vegas Suites without completely disclaiming the abhorrent service that one can expect. It was made perfectly clear when we check in that had we booked directly through the Signature (which we thought we did) we would not have these problems. Perhaps my standards are too high for this type of CRAPPY provider, but when i check into a hotel, I expect clean sheets and clean towels. Seriously, is this TOO much to ask when you spend $250 per night???? DO NOT BOOK VIA THIS SOURCE IF YOU HAVE ANY TRAVEL STANDARDS WHATSOEVER!!!! Additionally - BRING YOUR OWN SOAP!! The TINY bar provided will be gone in one day. FINALLY - Annabelle from Las Vegas Suites...PLEASE DO NOT categorize ALL Signature rooms with YOURs. A majority of the rooms at this property are managed via MGM and THEY DO provide full housekeeping services. In fact, the front desk was APPAULED when i told them how Las Vegas Suites manages these services and are DISGUSTED by the fact that your crappy services reflect poorly on the property as a whole. read more

2nd time staying at Signature, 1st time was much better as we had a strip view but our 2nd stay we had a view of the airport. Would def stay again but would request a room with a view of the strip. Room on 2nd stay was a little dirty and could have used some mx performed. read more

We booked a 2 bedroom combination suite on the 4th floor for a 3 night mini-family reunion (Parents & four adult kids) 21st birthday party. This place was perfect for us. Check-in & out was a breeze. The rooms were clean, comfortable, ready on time and we were able to get an extra hour at check out to deal with a car problem. The valets were busy but much quicker than a big hotel. Loved the location even though it is quite a workout to get to the main part of the huge MGM Grand. Would definitely return. read more

Don't do it. Do not book your room in Las Vegas through Las Vegas Suites unless you have some sort of money back guarantee. Once they get the cash you're on your own. I have used what used to be Blue Chip Las Vegas and now Las Vegas Suites several times over the past few years always staying at the MGM Signature. In the past we have not had any issues so it was really just a matter of booking the room through them. This year we had a problem with the booking and experienced a total lack of customer service firsthand. I booked two Jr. suites with balconies. During the booking process I stressed I wanted strip view with balconies for both rooms. I was quoted a price and when I confirmed and paid for the rooms I again made sure they understood we wanted strip view with balconies. After I received a confirmation e-mail from Las Vegas Suites clearly showing 2 Jr. suites with balconies I called for the third time just to make sure nothing would go wrong. When we arrived one of our rooms was fine but the other was a Jr. suite without the balcony so we called immediately and spoke to the "general manager" Krystal. After checking our reservation she informed me that they sent me the wrong information on my confirmation but had not charged me for the balcony room anyway so there was nothing they could or would do. We tried to work with them even offering to upgrade to a one bedroom suite as long as it met our requirements. Not only wouldn't they work with us Krystal told me the office closed in 5 minutes so she was leaving and no one would be there until the next day. I immediately sent the office and the owner Peter the confirmation email in hopes they would make it right after they reopened the next day but never heard a word back from either, so basically they can tell you anything they want, but as long as they charge you what's they said they were going to you are out of luck. I'm not sure what world they live in but that's not right in my book. The room itself was nice but they have fallen down on the little things; for example two mismatched wine glasses and only one coffee cup in the kitchenette, no soap in the shower are just a few small items that say to me "we are letting this property go so we are getting what we can, no need to worry about what the customer wants." There are lots of choices in Vegas please make sure this one is crossed of your list. The MGM Signature is great but do yourself a favor and book directly through them. read more

I stayed at the 1bd terrace suite at the cosmo. It was great value for the money. The view is one of the best you can get at vegas. Its very spacious with excellent amenities. The bathroom had a jaccuzi and the water pressure from the shower was perfect. Our host hooked us up with a table reservation at whichever club we wanted in vegas. All in all, highly recommended. read more

Guys I was not planning to write this review but when customer service tell you rudely "Do whatever you can do" so I have to write. I rented 2 bedroom suite with these guys and they gave me a room which was not safe as the balcony glass railing was shaking so much that, maintenance staff from signature told me not to even open the balcony door. Signature guys said they cannot change my room since I booked with las vegas suite so by the time they were able to reach LVS people it was already Saturday evening and their customer service female on site said she will see Sunday morning if she can find me a room and Sunday morning at 11 she told me they will move me to different tower and after wasting my 4 hours waiting for cleaning and shifting my stuff we were in new suite at 5PM Sunday. Now in this new suite there were no pans, good thing was that I rented 2 bedroom so I was able to get a pan from the other room. Now we sat on the dinning table and 1 chair leg was broken ( BTW as per customer service we broke it as we didn't report it on SUNDAY "when their office was close") Since my 4 year old son could have fallen from it, so I kept it in a corner and didn't staged it like they did so that it looks it was not broken ( and it seems they have pictures to prove it). I am writing this so that if anybody else also got a charge like that for $107 can also know that it is cheating done by them and there are more people cheated like me. I would have ignored all "my not able to use balcony for 2 days", "My wasted 5 hours in moving", " very dirty with stains and torned bed sheet in my bedroom in tower 2" since I had fun time with my family in vegas But when the customer service girl told me to do what ever I can when i asked her to talk to the manager and the girl in the Signature hotel so I have to write this. read more