I had a consultation appointment that unfortunately did not meet my expectations. The consultant…read morearrived late ( 20 mins ) which set a disappointing tone from the start. During the consultation, there was very little engagement ( no follow up questions asked ) or effort to understand my goals. The interaction felt minimal and somewhat dismissive, as though having me as a potential client wasn't really a priority. A consultation should feel welcoming, attentive, and informative especially for new client but this experience lacked those qualities. I left feeling undervalued. It's such a bummer because the place looks professional. Too bad.

Nothing like I was promised in the consult money was taken an under delivered, even added an extra…read moreservice due to the consult- face by face pictures show no change except a bit more asymmetry.

If you're looking for an amazing acupuncturist... no wait! If you're looking for amazing health,…read morethen I can't recommend Fiona Carne enough. She's been my acupuncturist for just over 5 years and she's helped me become a new and radiant being when certainly no western medical practitioner has been able to. Her professionalism is above reproach, her rates are on-par with other acupuncturists, her attention and personal care are ABOVE average, her sense of humour is great, and if you have the patience (because only some ailments disappear when you're on the table), she'll help you with any and everything. Fiona also incorporates herbs into the healing process, and her knowledge in this respect is, again, fabulous. The clinic is in a location that's very easily accessible by bus, and if you ever want a massage, the other wonderful women working there excel at their healing arts as well. Oh and if you have extended health coverage, your plan most likely will cover at least part of the expense.

I Have not visited for awhile but found a lot of good skin care and makeup there in the pastread more

Every time I have been in a Sephora store the prices were a lot more than other stores. The…read moreselection was also limited

I have been struggling with severe eczema as spring arrived, with rashes on my head, neck, arms,…read moreand legs. The itching was so intense that it even affected my sleep. I turned to Yanfei for acupuncture treatment, and to my surprise, my skin irritation improved that very night. I no longer had to wake up in the middle of the night to take antihistamines. I plan to continue acupuncture treatment for a while and am grateful for Yanfei's help.

i only trust. dr. banks,! He is super nice,and the place is clean and the info. they give you is…read moregood. ITs a top notch place to go for all your needs. Believe me as i have been going to dr. banks for 8 yrs!

Horrible experience! Do not be fooled by a nice office, this doctor will tell you anything and take…read moreas much money as possible until you realize what he is doing is giving you little to no results! CON ARTIST. I spent a total of $10,000.00 PLUS products for my 2 resurfacing c02 treatments. After no results I finally went else where to where I am now living in Cali. I was told by multiple doctors that his work was POOR and he chose the WRONG treatment for my skin. This is not all !!... when I made an apt to see him about refunding me the money for the treatment I paid for but DID NOT do, HE WOULD NOT EVEN SEE ME. He had every excuse. He is a con artist and manipulates his patients. Stay clear of this "doctor" he works at MD in Victoria!!

I suffer from a kind of rare condition called 'Heel Fat Pad Atrophy'. conservative treatment over…read morea six month time die NOT relieve my heel pain. It was bad enough I had to cut back on dog walks (out Doodle was not happy with this). Reviewing the medical literature I found out there was a minimally invasive procedure for the treatment of my condition. After multiple phone calls to clinics offering dermal fillers (mostly for cosmetic procedures) I found the practice of Dr. Anna Sylwestrowicz, MD . The office was very accommodating with my unique inquiry and agreed to meet with me just to discuss my diagnosis and treatment plan. One of the most vital requirements for a good medical outcome is a solid 'Doctor-Patient' relationship that starts with an open and frank discussion. I found my conversation with Dr. Anna (as she prefers to be addressed) to be all a patient could ask for. We jointly came up with a plan, discussed the various dermal fillers on the market, her experience with their use, possible outcomes and hoped for outcomes. I agreed to the procedure. Three weeks before the start of my hike, Dr. Anna injected my left heel pad with dermal filler. The procedure itself was tolerable and I walk out of the office with an order to 'take it easy' with my walking. For the first 5-6 days I was sore at the injection site but that was too be expected. After a week, I restarted my daily dog walks (much to the pleasure of our Doodle) and gradually increased my mileage. On April 23rd, 2026 I found my self hiking south on the Appalachian Trail from the small village of Damascus, Virginia. I was planned on keeping my daily mileage under 20km while carrying 15kg of pack. At that point, my heel was pain free. I hiked for a month pain free. I ended this section of the Trail in the very tourist town of Gatlinburg, Tennessee. This was a distance of 400km-pain free! Considering the pain, I was in prior to the injection of dermal filler this was a remarkable medical outcome. I am very, very pleased. As for the future, there are 333km left for me to complete. I will be back to the Trail in September for finish that section. Thank you to Dr. Anna and her staff in joining me on this journey!

I am extremely happy with Dr.Anna and staff. Very professional environment.Stayed within my…read morebudget,let me know what approximate cost before we got started.She was also understanding when I told her I do not like needles. So procedure was done lying down,and her assistant calmed me. Love the complimentary follow up. As well she worked with me having to unexpectedly leave town sooner than I thought. I feel like she was going above and beyond. Will definitely be my Victoria clinic.

I went to Julita 5 years ago to have my eyebrows tattooed, She did a wonderful job on my eyebrows,…read moreshe is so kind and patient! Now 5 years later, I have booked an appointment with Julita to have my eyebrows done again, There is no way I would go any where else to get my eye brows done! Julita, you are the best, that' why I keep coming back to you! Cheers!

I just got winged eyeliner and they look fantastic!!! Julita is a pro!…read more She let me know each step what was happening and checked in with me throughout the process if I was still comfortable. She is kind, has soft, gentle energy and I couldn't be happier that I never have to wear eyeliner again, and the wing uplifts my eyes for a brighter, more wide awake look! I highly recommend Victorian Natural Lines. Deborah B.

I am so pleased to give Emerald Day Spa an excellent rating. I have been a client there for the…read morepast 6 years and I cannot speak highly enough of the service provided. My aesthetician, Paulo, is charming company who is a perfectionist when it comes to skin care. The atmosphere is relaxing, friendly, and casual; the location at Cedar Hill and Hillside is conveniently located ....not downtown, but 5 minutes from my North Jubilee home. I would not consider going anywhere else! Keep up the excellent service; Emerald Day Spa is A real gem!

Not a good experience…read more I don't write a lot of reviews. I tend to write them when an experience is either really amazing and I want people to know, or it's really not good and I don't want people to have that experience. For context, I've had a lot of facials in my life-- too many to count. I'm new to Victoria and can't get to my longtime facialist on the mainland for at least a few months, so I decided to try to find someone good in Victoria. I thought to try Emerald Day Spa because of all the good reviews and awards. I specifically booked an extraction facial. When I was asked by Parisa, the facialist, if I had any concerns or things I wanted her to know, I said I was there for extractions, most importantly. I asked if she could turn on the light so I could show her specifically what I wanted her to pay attention to. She said no, that she would look at my face when I was on the treatment table. This struck me as odd, because I can't look at my own face when I'm on the table, and how can I be sure that she's seeing what I need her to see?? Next, after I'd changed, she took forever to come back in. I started calling out, "Hello! I'm ready!" but she did not return for at least five minutes. It was bizarre and stressful. Then she asked if I was comfortable. The towel I was lying on was really old and rough, and I asked if she could remove it. But instead of just taking it off, she left again for another five minutes! Once again, I called out, "Hello! Hello!!" She finally came back in and I said, "Wow, that was a long time just to take away a towel." Then, she didn't remove the towel and instead put down a sheet. This was okay, but to lose ten minutes of my hour and fifteen minutes while I was lying there, cold, was weird and unpleasant, to say the least. When she got to the extractions, I again said that I wanted to show her what really needed extracting, but since I had no mirror and I was now lying down, I couldn't be sure that I was pointing to the right things. She told me she saw what I was talking about: white heads on my nose, an enlarged pore that gets really clogged, and most importantly, a very large white head by my ear that needed to be punctured, drained, and extracted. I repeatedly pointed it out to her. She started the extractions with a small machine, and then said she was missing something and left again! This time leaving the door open!! OMG. Any relaxation I'd achieved was torpedoed as I heard the people in the hall walking by, talking, and I worried that someone else would come in. Back to the facial... Like I said, I've had countless facials, and I know what extractions feel like. She was NOT doing extractions. She continued moving the little machine around my face. I'm sure it was doing something, but it was not getting out whiteheads, blackheads, etc. Then she got to the area with the very large blemish. She futzed around a bit with the machine, and then said, "It's all cleaned out." Well, let me tell you, the big blemish is still there, as are the white heads on my nose and the clogged pore. It's like she did NO EXTRACTIONS AT ALL. No joke. Now I need to find another facialist who can actually do the extractions, or make the trek to the mainland. And I'm out $183 for something that did not do what it said it would. Perhaps there are other treatments that are good. I'm guessing that with all the rave reviews, other folks have had good experiences. But let me tell you, an extraction facial with Parisa is not why this place is winning awards.