Beware, this place is fraudulent. Will steal your money and pretend to return it with fake return transaction documents. Terrible service, terrible experience. Extremely unprofessional. [[HIGHLIGHT]]They do not care about you or your procedure once they get your money.[[ENDHIGHLIGHT]] This company, or at the very least this Sherman Oaks location, should be shut down and placed under investigation. read more

Do not go here. They are not trained professionally. I had hardly any of my tattoo left with zero scarring before going here for my last session of tattoo removal... the therapist went on such a high setting and went over the section at leasttttt 10 times that now I have a full scar. I now have a scar outline of the entire tattoo.. when a few days ago I had nothing here.. my skin was not damaged and now it's fully a white scar in replacement of my tattoo. She completely burned and damaged my skin. I realized she went over it so many times to the point that the laser didn't even hurt anymore. & now I see why. She burned through and killed all my skin tissue. Honestly so disappointing. read more

LaserAway - Fully scarred from too high of a laser. She had no idea what she was doing. - Laser Hair Removal Near Me - Sherman Oaks, California

Just finished my third Clear & Brilliant treatment! My technician, Jessica, was so great. She's done two of my treatments now and she is very thorough and careful. She's also very sweet and takes great care in my after care before leaving. The team upfront as always was very sweet and welcoming. Definitely recommend this location!! read more

THE WORST EXPERIENCE OF MY LIFE WITH THIS LaserAway company. I DONT RECOMMEND this place! Run the farthest away that you can from this place! The managers or whoever here is talking to you about the payments, telling you to make a contract with a third party financing organization for your laser services monthly payments (specifically with Universal Account Servicing LL. or so called UAS) THEY MISLEAD YOU!! I've been told that I'm gonna automatically be charged every month a total of $143.14 for two years with no interest fee, and finish with it right in two years! And they made me think my total expenses will come out as 24x143.14=3,435.36 (after their so called 60% discount). But here's what happened--It comes out the amount of $143.14 was a minimum monthly payment, and the total is more than $3,435.36, it's $4544 for just legs, arms, underarms and bikini laser hair removal, and if I don't pay the full amount during 2 years, the so called "promotional period" of 0% interest fee will be expiring and I'm gonna be PAYING NOT ONLY some surprising Remaining Balance which I was NOT AWARE OF (because I didn't make more payments monthly but only the minimum, which THEY SETUP automatically--NOT ME!) aaand, also, The 21.99% APR will be added to the whole amount of the 2 year service, which means instead of paying $4450 and closing this case, I have to pay them EVEN MORE!! A $1200 MORE!!! And THE THING IS I WAS NOT AWARE OF THAT BECAUSE EACH MONTH THEY DONT SEND NORMAL STATEMENTS! This financing company's webpage is tricky, it KEEPS YOU UNINFORMED until the day your APR goes Monsters and you open the account and see a BIG BIG unknown number of "Remaining balance"! When I open the UAS financing account, the statement pages are always BLANK! LITERALLY I SEE WHITE PAPERS. So HOW SHOULD I KNOW WHAT IS GOUNG ON?? So, from the day 1, I and my "stupid" brain were waiting that the final payment of $143.14 will be made on 24th month and that will be it. But when I got charged one more of $143.14, A red light alarm turned on in my head, I checked this shit*y financing account and saw that the surprise remaining money "I owe them" is even more, it has ben DOUBLED during one month. Now, instead of $1100 more they're gonna steal from me $2200 more and it keeps increasing day by day. And FOR WHAT??? AND I IMMEDIATELY CALLED THEIR CUSTOMER SERVICE AND I TOLD THEM THAT IF I WAS AWARE OF THIS I WOULD MAKE MORE PAYMENTS EACH MONTH OR EVEN I CAN MAKE THE "Remaining balance" of $1100 RIGHT NOW, AT ONCE, I asked them to waive that interest fee. But I WAS DENIED ALL THE WAYS. They want $2200 from my pocket. They want my hardly earned money for them. This is how they work. THESE companies -LaserAway and UAS ARE SEARCHING for NAIVE people like me TO STEAL FROM! They make their money on us. And I discovered that this third party is located in such a state or wherever, that they can avoid some laws and make the laws play for them, for our bad, for their good. I CAN ONLY FILE A COMPLAINT TO THE Organization of CONSUMERS PROTECTION to both LaserAway and UAS. But my money is lost.. Maybe no hope to get it back. That's it... read more

[[HIGHLIGHT]]Staff was very polite and attentive to my needs[[ENDHIGHLIGHT]] [[HIGHLIGHT]]receptionist Was so great to me[[ENDHIGHLIGHT]] I have 5 more sessions left and I'm looking forward to being greeted by the great receptionist sorry if your reading this I forgot your name my love but I think it started with Ev and [[HIGHLIGHT]]she was so great and polite to me and gave me really great tips on how to numb properly and what to expect during my clear and brilliant session[[ENDHIGHLIGHT]] looking forward to my next session staff was great clean establishment and overall I had a 10 out of 10 experience btw I got a free gift for booking during my consultation it was a Hyrdafacial omg highly recommended 10/10 read more

Check out 70% off hair removal ad. Nothing about exceptions or "selected areas." I went to the Sherman Oaks location and booked a 10 visit program to remove the hair on the back of somebody's neck. You can see the 70% discount applied to my receipt. Later I get a call that the back of the neck does not qualify for the 70% discount, and I am offered a 15% discount in its place. Shame on you. read more

LaserAway - Laser Hair Removal Near Me - Sherman Oaks, California

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Love the ladies at the front and the nurse Nicole at this location of LaserAway! This is my second time getting laser and Botox, and Nicole is absolutely fantastic. She listened closely to my concerns, and was absolutely meticulous when tending to me! I'm not sure if you can requests specific nurses, however I highly recommend Nicole here! I believe she might have mentioned that she works at the west side location tho... I also want to give kudos to Kristine, who is the specialist who worked on getting me the best packages based on what I was looking for long term. Cheers all! read more

Ok... so I have been to LaserAway a few times now for several different treatments such as laser hair removal, Botox and today I went in for my tattoo removal! And just like the times before I left extremely happy and satisfied!!!!!! LaserAway NEVER disappoints! I had my entire back covered in wings that I been removing for the past 3 years (time consuming). Today was my 5th session but first time by LaserAway. I couldn't be happier. Everyone was super friendly and the girl who did my treatment was fabulous. She was professional, made sure I was comfortable, left my numbing cream on long enough and I barely felt any discomfort!! Now it's time to wait... hopefully my tattoo will be completely gone in a few months, but if I need another session I will ABSOLUTELY come back to LaserAway!!! Thank you all so much!!!!!! read more

LaserAway - LaserAway - Laser Hair Removal Near Me - Sherman Oaks, California

I've been putting off laser hair removal my entire life but finally decided to go. The staff was amazing I love Millie who did my treatment. She made me feel super calm and it was nothing like I had expected. It was so much faster too. I thought I'd be there for 2 hours and was there for 20 minutes. I can't say anything good things. Don't put it off! Clean, Friendly, Easy, Amazing! read more

LaserAway - Me at Laseraway - Laser Hair Removal Near Me - Sherman Oaks, California

After working with countless laser facilities, LaserAway is hands down the best in the business. I've visited several locations and undergone several treatments. Their lasers include cool air, which eases the pain. In some instances, I cannot even feel the laser. This is a massive improvement over the previous laser company I used. I've been getting treatment on my face, chest, abs, and underarms. Every time I visit the location, I'm delighted by their hospitable service, wealth of knowledge, and dedication to their craft. I couldn't recommend LaserAway enough. Thanks for everything! read more

being totally new to laser hair removal I didn't know what to expect. There is so much care put into the experience from the first phone call all the way through your first appointment and beyond. Very clean location, passionate and knowledgeable staff and they are incredibly caring with truly guiding you through the process. This has been a wonderful addition to my self-care routine. Thank you Nathan for making this location feel like a community. I can't wait for my next appointment. thank you! read more

do not go here‼‼‼‼‼ They do not give results and do not help client and they don't return the money‼‼‼‼‼ read more

LaserAway - location! - Laser Hair Removal Near Me - Sherman Oaks, California

I never take the time to write a review but i have to tell everyone that Victoria from the laseraway in Sherman oaks is the best!!! She listen to my concerns and treated accordingly. It was also my first time receiving treatment from her and she made me feel comfortable and safe which was super important since I was freaking out that the woman i was used to seeing was no longer there. read more

Aidee is very warming. She's so welcoming, and very helpful. The minute you walk in the hospitality she gives is great. Thank you for being so pleasant read more

I had such a great experience here with laser hair removal. Clean, efficient, always on time, and helped me to feel more confident with the work that was done. The new director was helpful and informative. Definitely would recommend! read more

LaserAway - The waiting area - Laser Hair Removal Near Me - Sherman Oaks, California

I got lip enhancement and some Botox. I loved the results and have kept going since then. Thank you for a great service

I have had a great experience here. My first time doing laser hair removal and I wasn't sure what to expect but it has been a fast and an easy experience. The staff is so friendly and helpful! Will definitely continue going here. read more

The Sherman Oaks clinic is very clean and the staff there is very professional. I went in for a laser facial and I will definitely return in two months for another and more. read more

This is no shade towards the ladies at front desk. BUT this company has scammed me and Brian dickerson from customer service was the rudest over the phone . Not only was he more concerned with justifying what I was told when I initially bought my package but basically asked for more money if I didn't respond over the phone that I was satisfied for him to comp me 1 session! I bought the underarm and Brazilian laser treatment just to be treated only for Brazilian and he said it was too long to ago to deal with that because I purchased in 2020! There were SO many times the girls would rush my services and I felt like I wasn't being treated correctly and voiced that . I asked for a phone call From customer service since November and even went in for an assessment just for the lady to agree that my results weren't where they should be just for her to still tell me to wait on customer service . Only when I left a review on Instagram I got a phone call immediately!!! I'm so upset with how I was treated and they did nothing to fix this . I feel like legal action is necessary for them to hold themselves accountable and stop promising customers false results . This will keep happening . read more

LaserAway - Laser Hair Removal Near Me - Sherman Oaks, California

[[HIGHLIGHT]]Amazing clinic, had the very best experience here.[[ENDHIGHLIGHT]] The hydra facial and RF Potenza is AMAZING!!!

I only speaking as far as my experience with clear and Brilliance, Juvederm and skin treatment and I wouldn't put my money there. These treatments are expensive and should come with a way better quality service. You're better off paying a bit more and get treated better as a customer. Doing sales is what they do best! read more

Laser hair removal services should not cost you over 2000$ for two medium areas that's just ridiculous. I got quotes over 2300$ for Brazilian and underarms for 8 sessions and they said that was a "super Black Friday deal" that is not a deal at all. Go somewhere local they will treat you better, not over charge you and be honest with how many sessions it takes. They also made me have a consult to even get pricing which is ridiculous. read more

They gave me a package but ripped me off! I had 2 more they said no I used them all they are a scam for that

Back for my 6th sessions! Practically hairless now! So thankful I started coming to Laser away! Alrighty now yall. TO ANYONE CONSIDERING LASER HAIR REMOVAL!!! This is for you! First off, location is fab. Super cute presentation and great area. Secondly, the girls at the front are very helpful, knowledgeable, and accommodating. They make sure everything is in order when it comes to appointments and requirements. Extremely professional! Thirdly, the girl who did my underarms & Braziliannot only made me Feel super comfortable, but gave her honest opinion and recommendations with my hair type and skin tone. And it only took like 15 minutes for the whole process! FOURTHLY, being my FIRST TIME EVER, I was not expecting to see results right away, but noticed some hairs falling out as soon as I got home! Given, she said having dark hair and light skin is the best candidate, I was still surprised as they said it takes up to 2 weeks! Thank you Laser away for the amazing first experience, I can't wait to come back for my next appointment read more

LaserAway - Laser Hair Removal Near Me - Sherman Oaks, California

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I have been frequenting Laseraway since they opened. Started with tattoo removal and then injectables. Hannah is a top notch nurse who has such a gentle hand. I also wanted to give a shout out to Nathan (the new and only boy at Laseraway). He is super knowledgable and kind. Thank you both for making this experience a five star one. See you soon. read more

It's been over a year... I have tried to pay for the session I've done and cancel the rest. I haven't seen any results, I don't like the environment, the nurses or anything about this business. I have reached out to countless numbers and they just give me the run around. I'm literally begging them to stop charging me for the rest of the procedure I'm not going to do because I'm so disappointed and dissatisfied. They won't help me. They commented on my previous review but when I tried to follow up with them.... No response. Please PLEASE don't go here. There's so many reviews with similar experiences. They're trying to charge me $3,000 for two and a half procedures. This place is a scam read more

Lost a client before I even walked in. I just put my information into the laser away website while working my graveyard shift last night. This morning at 8:00 I get a phone call from Someone at laser away. I get another text at 8:30 and another phone call at 9:30. Why is Laser Away spamming?? I had to block multiple numbers to get the random calls and texts to stop, now I'm severely disinterested. read more

LaserAway - Laser Hair Removal Near Me - Sherman Oaks, California

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Alexandrina, displayed Professionalism, Great work ethic. Alexandrina explains in detail on how the laser treatment is done. To were I did not have any more questions to ask. I'm hoping Alexandrina will be my nurse on next appointment . Laseraway in Sherman Oaks, on ventura Blvd is the best. Friendly, Great customer service. Thank You read more

I've been going to this laser away location for over a year and I absolutely love it! Melissa at the front is always so easy to work with and very helpful when it comes to scheduling. Every treatment I've had here has been so great, the girls doing my treatments are always helpful and answer any questions I have. I'm never disappointed when I leave. Also parking is always easy! read more

he contacted me and offered to buy 3 procedures at full price, after that you will give me 2 for free. In short, the solution was that you offered me to spend money again, after that you will give 2 free ones. and when I was talking to you, I said, but it's not fair to your customers, and you said, we can only offer that. In short, with a smile on your face, you politely told me "we don't care about your problem". read more

Great visit!! Thank you feel Beautiful with my New lips Painless and Nurse very Gentle....will recommend Friends and Family to come and get the results they always wanted. read more

[[HIGHLIGHT]]As soon as I walked in the front desk girls were super nice.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Natalie was very helpful and told me what I was going to be doing and helped me through the process of my first facial at laser away.[[ENDHIGHLIGHT]] ([[HIGHLIGHT]]She even helped me book my appointment and was super informative and gave me the good deals they have going on.[[ENDHIGHLIGHT]]) The nurse who did my facial talked me through the process and did a wonderful job. I did the clear + brilliant facial and immediately felt and saw the results. Highly recommend to go and get your skin right at laser away. So overall my first visit was a success! read more

It's always a pleasure walking into this location. Aidee is super welcoming and kind. She was very informative when we had our chat about the clear + brilliant facial that I'm interested in getting. Plus her skin was glowing beautifully from her recent treatment, so you know I'll be trying this ASAP. Today was my first time with Hannah (I'm getting my tattoo removed) and she was amazing! Seriously. Tattoo removals can be painful, let's be honest. Hannah has that good + calming energy and was super quick with the procedure. So thank you x100 for your great service today. See you soon. read more

Sarah was my nurse yesterday for my 5th session of tattoo removal. This was my first visit in Sherman Oaks as I was going to the Pasadena location for all my previous sessions. So far both locations have been clean and the staff very friendly. I have to say, I don't think I will ever get used to the amount of pain that I feel during tattoo removal but Sarah was quick and she had patience for me which I am truly grateful for. read more

This is my second coolsculpting session!!! I got great results from the first session: my belly fat went down by 20% in about 8 weeks after the treatment. Can't wait to share my results after the second session! !! read more

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I continue to be highly impressed with the professionalism, attention to detail and quality precision from LaserAway. Dakota, Rebecca, Theresa, and Sarah are top notch injectors. Lauren, the shop director is amazing. Every time I see her she makes me smile with her charisma and authenticity. I appreciate LaserAway for working hard to keep us beautiful. Thank you Sherman Oaks team! read more

LaserAway - Waiting area - Laser Hair Removal Near Me - Sherman Oaks, California

I have been getting laser hair removal here for about a year now and I've almost completed my Brazilian and underarms! I only have great things to say about this location. The staff are so friendly and always accommodating for scheduling. They'll always try to fit me in last minute if I need! I have been treated by a few different girls and they're all very nice and know what they're doing. I had to stop treatment of my happy trail and they were happy to give me a credit for it. And whenever I point out ha stubborn area of hair growth they make sure to take care of it. Overall very happy and smooooth :) read more

Absolutly love this brand and the staff ! I've been so happy with my laser and coolsculting results and the staff is truly kind and professional. I dont have a negative thing to say about this cause truly there isn't! read more

Disappointed is an understatement. We purchased a whole 10 sessions for tattoo removal. They promised it would be almost invisible by the 6th treatment. LIE. it's still fully visible and all 10 treatments are done. It's lighter than before but 10 treatments and still visible and each time we kept complaining but nothing changed. Now they want us to go in so they examine it instead of give us some money back or give us free treatments for how much we've payed to get to nowhere. They already have pictures before and after and really don't need us to go in and waste our time. If I could give 0 stars I would. We went to Infinity Med Spa and it already looks more faded than the 10 treatments laser away did. Do yourself a favor and stay away. Drive the extra mile go to Valencia Infinity Med Spa. read more

I came here for underarm laser hair removal, the staff was very informative about the service & efficient. It was clean & all of the staff was welcoming. Will definitely be coming back! read more