They are very quick with getting you in. Very Polite and great service. And most of all they do…read moregreat work!

I normally go to sapphire brows on olio, but was near this place and thought I would try it. I'll…read morepreface this with saying I am NOT picky on my eyebrows. I've been many many different places including ones in malls, Walmart, and even beauty schools with students. This was the worse experience I've had. I walked in without an appointment (the sign and website says they welcome walk ins ) It took several minutes for the woman to come out of the back room. She didn't greet me or say anything at all, so I told her I was there for a brow wax. She asked if I had an appointment , when I said no, she was very rude and told me to make an appointment in advance next time. She said she could "squeeze me in this one time". There was absolutely no one there waiting and no one came in during my visit, so I'm not sure why she was rude and dramatic about me being a walk in. Normally I would expect they would be thankful for the extra business, especially during COVID times. As the cherry on top, she had headphones in BOTH ears and was speaking in other language and laughing on the phone the entire time she did my brows. I asked for my brows to be cleaned up and get the strays, as it hadn't been more than a month since I last had them, the shape was still clearly there. She made my eyebrows extremely narrow and with almost no shape/arch- just a thin line. I would NEVER go here again. Customer service was one of the worst experiences I've had getting waxed/threaded and it was a terrible job.

I got a fine line tattoo with Rileigh, and it was wonderful. Her art is wonderful and her customer…read moreservice was even better. The salon was even able to squeeze me in for a last minute brow wax with no appointment, and the service was amazing. The salon was clean and relaxing. I traveled an hour to get these services done and I would 10/10 travel to get work done there again.

Took my girl friend here for her birthday, girls day out…read more Sydney was my esthetician and she was great. Very knowledgeable and walked me through the process as she went. We did the sculpt massage with a scalp massage. All of it felt heavenly and didn't seem rushed. Our faces left radiating! I was afraid they may be red afterwards due to the creams used but they weren't at all so we were comfortable going out to lunch! Check in was easy. They take you back to get comfortable, and even give you a weighted blanket! The inside is really pretty, decorated with fake plants, lots of windows for natural light. Parking: a lot outside the parking with some handicap options. A fun girls day or self love splurge!

The employees were so sweet and knowledgeable. Every time I've been there the owner has…read morecommunicated with me and introduced herself - very nice! Highly recommend going here for a facial - clean and welcoming environment!

Just like reviews mention Dolly is fantastic. She is reshaping my brows aftermath from another…read moreeyebrow establishment. Highly recommend. I will see you soon Dolly! You won my eyebrow trust.

I called during my lunch break to see if they could take me as a walk in to just get my brows…read morethreaded and they could! The service was excellent, she was thorough and my eyebrows look amazing!! Sonia is my new eyebrow lady! And I'll be visiting her at her new spot in Meijer on 96th!

Went here for the first time on Friday. I went during a weird time so they weren't busy which was…read morenice. First impression was that it was very clean and organized. I didn't feel rushed during my pedicure. I got the $45 pedicure and I feel that it was worth the extra $10 from the basic. She put a lotion, exfoliating scrub, and then another lotion + hot towel on my legs in addition to the callous removal and normal pedicure. Very relaxing! Chairs were nice and comfy and didn't feel worn down like at other places. I paid cash but they do have credit card machines. The only odd thing that stood out was they didn't have fans to blow for a non gel pedicure but not a dealbreaker for going back.

I've been coming here for 6 months and my nails easily last 5 weeks. I get the gel full set. Salon…read moreis clean and staff is friendly.

I have had visits with Chandler a bleach and tone. Has done such a good job. my hair does not…read morefeel damaged at all and perfect color. He talks through the process. Always have good conversation. I would recommend him for any type of hair needs you need.

I scheduled an appointment with Carly and it was wonderful. She completely customized by haircut…read moreand we talked through it since I was making a big change. I'm so happy with the outcome and I'll definitely be a regular client.

Always a wonderful experience from the time you open the door to when you exit. Everyone is…read morewelcoming and kind. It's like walking into a bougie friends house - cozy and wonderful. So many skilled estheticians and treatments!

Fun fact: The owner has done many facials for Oprah and Jessica Simpson. Woah! When I read that on…read moretheir website, I knew that this would be a top-notch spot. Located on Main Street in Carmel, this multi-story spa offers all types of skincare services and sells quality skincare lines in the lobby. I'd been in to pick up a few products before, but finally booked a facial last week. I called ahead to book my appointment. I wanted them to assess what my skin needed, so I gave them my budget and told them to do whatever they thought was best in that price range. My esthetician, Rose, was amazing and did a great job clearly explaining what she was doing. She answered all of my questions in a helpful way and I learned that she has 14+ years of experience. She said that this is her favorite place she's worked because everyone here is passionate about skin and they get all of the new gadgets. She hydrated my skin, did a mini chemical peel (one with no downtime), microbladed my face (gets rid of all dead skin/hair/helps you be glowy), and did laser genesis to stimulate collagen and kill bacteria (potential acne). My face was super glowy after and my skin felt tight the following day. The products that she used were top of the line (IS Clinical, Babor, etc), so the price of the facial truly is worth the quality of product that they're giving you. I appreciated the custom facial and was surprised that the glow was instant. Highly recommend!

They have done two of my tattoos and I also had a lip blushing consultation. They listen to you and…read moredon't push you into unwanted services. The fine line tattoos are beautiful and detailed. It really feels like a tailored and custom experience. I will be returning to them soon for a special tattoo that includes family handwriting. Both Kate and Jada are wonderful!

I have been a loyal client of Lash and Brow Design for two years. After a recent experience, I feel…read morecompelled to share what happened -- not just because of the billing dispute, but because of how I was treated throughout. I booked an appointment for Friday, June 12th and received a text confirmation for 12:30pm. When I called that morning to ask about coming in early, I was told I had no appointment on June 12th -- that I had been booked under an old profile and phone number for June 11th, and that I owed $150 for a missed appointment I never knew I had. I showed my text confirmation clearly dated June 12th. I was told it didn't matter. The error was made by the salon -- a new front desk employee used an outdated profile, so I never received accurate confirmation details. I have documented proof of this. Despite that, the charge was not reversed and the situation was not corrected. I also want to be honest about something I've noticed over time: concerns I raise as a Black client in Carmel tend to be handled differently than those of white clients. I'm not saying this to be inflammatory -- I'm saying it because it's my lived experience, and I think it's worth naming. I have no intention of leaving this city or this salon lightly, but I do expect to be treated with the same respect, accountability, and good faith extended to everyone else. This appointment mattered. I had a gala the next day. I came prepared with proof. I was dismissed anyway. That's not acceptable, and I hope the salon takes a serious look at how client concerns are being addressed.

LOVE the Naked Monkey! So nervous at my first appointment and the staff put me right at east. In…read moreand out. Very friendly staff who normalize the experience and are super chill with seeing all parts of your body. Definitely a "no judgement zone." I do wish you could schedule online-hate having to call every time and then chit chat through finding a time that works but besides that, clean and speedy service and my waxed areas look great. Tip: keep track of their Black Friday special and stock up!

Professional service, clean facility and friendly staff. Just surprised that they don't have better…read moretechnology to schedule online! They have a program where you can purchase 3 Brazilian waxes in advance for a discounted rate which is a nice option.

this place is 100% authentic. I do not deal with anyone if they are not a quality have great…read morecustomer service and know what they're doing. This was surpassed and I have been getting my facials and waxing done for over 50+ years and this was the best I've had in my entire life. If you were the best you need to go to this salon they're quick clean and most of all know their job and polite and price is unbeatable. I would run if I were you.

My cousin suggested this place to me. My first time. I had an excellent experience and great…read morecustomer service. I will be back and definitely recommend this place.