I have had visits with Chandler a bleach and tone. Has done such a good job. my hair does not…read morefeel damaged at all and perfect color. He talks through the process. Always have good conversation. I would recommend him for any type of hair needs you need.

I scheduled an appointment with Carly and it was wonderful. She completely customized by haircut…read moreand we talked through it since I was making a big change. I'm so happy with the outcome and I'll definitely be a regular client.

The wax was okay, there was still a lot of hair under my eyebrow that needed cleaned up. I also got…read morea tint and asked for medium brown. The tint looked terrible way uneven and does not look natural at all. I went to the grocery store right after and got stared at by everybody. My eyebrows looked TERRIBLE. The customer service is also terrible nobody was friendly in this facility.

Sent the wife and my teens in, she said staff were prompt, communicative, and were top notch with…read moreservice across the board. Prices were fair and reasonable.

The staff is friendly and professional. The rooms are clean and modern. I feel like they good value…read moreand service.

Scheduled an appointment on Thursday for Saturday wax at 11:30. Got a call 10AM Saturday to say…read morethat I'll need to reschedule because I didn't confirm my appointment and someone now has that time... and that they had called me at 9PM Friday evening to confirm. This makes zero sense because I had a confirmation email, never got a call the night prior like they claimed, and how can it be that in the span of an hour since opening that my exact time was booked over and no longer available? I would have rather appreciated honesty and transparency that there was a mistake, the time was accidentally double booked, there wasn't a wax specialist available, whatever. That would have been better than shifting the blame on me by saying that I missed a call 9PM (that I never got) the night before and therefore was automatically canceled/removed from the system.

My aunt and cousin are always raving about Exotic Nails, so when I received a gift certificate, I…read moreknew I had to go check it out. I wanted acrylic nails with gel polish, and a gel pedicure. I used my gift certificate to purchase an acrylic full set as well as the express pedicure. It cost $15 to add gel polish on to my pedicure, which is a much more expensive rate than the other nail salons in the Hamilton Town Center area. I did not originally want gel on my toes, but the nail technician insisted upon it because I didn't have flip-flops to wear while the polish dried. She told me that gel lasts longer, and I will put that to the test. Hopefully it wasn't a waste of my money. For being the cheapest option, the express pedicure still offered lots of nice treatments like a sugar scrub, cooling gel, and a massage. They used a hot towel to absorb the cooling gel off my legs, which was a refreshing sensation. I was impressed with both the experience and the result of my pedicure. I liked everything about my acrylic manicure (especially the UV nail dryer built into the table!), except for the placement of the fake nails. I thought the nail technician put the nails too high up on my actual nail instead of lining them up with my cuticle. They looked nice when the manicure was finished, but the week after, the nails have pushed up and revealed my actual fingernail, making them look too artificial. I probably will not return to Exotic Nails on my own dime, but it was a nice salon to try while I had a gift certificate.

i went in this week for a pedicure with my boss who has been a long term customer for years. they…read moredid not know we were together. Krystal did my pedicure. Mind you, we were sitting next to each other. They started on my boss at 9:30, me at 9:40. Her pedicure continued until 10:06 uninterrupted. Mine started at 9:40, pouring hot water from a pitcher directly on my feet 3X. She literally worked on me - total of 9 minutes between answering the phone and talking on her cell and everything else she could have done. Yet, you charged us both the same amount of money. Literally the worst pedicure i have wver had in 38 years!

Just like reviews mention Dolly is fantastic. She is reshaping my brows aftermath from another…read moreeyebrow establishment. Highly recommend. I will see you soon Dolly! You won my eyebrow trust.

I called during my lunch break to see if they could take me as a walk in to just get my brows…read morethreaded and they could! The service was excellent, she was thorough and my eyebrows look amazing!! Sonia is my new eyebrow lady! And I'll be visiting her at her new spot in Meijer on 96th!

I only get my hair cut here! My go-to girl is Whitney, who totally understands my hair type and…read morealways gives me exactly what I ask for. The hair salon is on the second floor and has plenty of natural light. As long as Whitney keeps working here, I'm staying!

Great experience! The nail tech provided excellent service for a mani & pedi. I was concerned about…read morethe health of my nails caused by excessive drill filing; however, I left feeling confident that I am now on the right path to having healthy nails. From start to finish I was impressed with the team and look forward to returning.

It's a experience from beginning to end, the owners are absolutely fabulous & really pay attention…read morethe small details that make you feel comfortable & cared for. Their spa also offers many services! Which I thought was so wonderful! 1 stop shop! Let the pampering begin! I got an amazing facial by Katelynn! She set aside time to understand my needs & shared knowledge on how to care for my skin. She also set up a plan for future visits to address my concerns with problem areas. Can't wait to go back! Thank you so much! Still glowing :)

Exceptional services! Very caring & knowledgeable owner…read more I've only had 5 star services here. I've been a client for 3 years. I highly recommend this business with no reservation! You'll love it!!

They are very quick with getting you in. Very Polite and great service. And most of all they do…read moregreat work!

I normally go to sapphire brows on olio, but was near this place and thought I would try it. I'll…read morepreface this with saying I am NOT picky on my eyebrows. I've been many many different places including ones in malls, Walmart, and even beauty schools with students. This was the worse experience I've had. I walked in without an appointment (the sign and website says they welcome walk ins ) It took several minutes for the woman to come out of the back room. She didn't greet me or say anything at all, so I told her I was there for a brow wax. She asked if I had an appointment , when I said no, she was very rude and told me to make an appointment in advance next time. She said she could "squeeze me in this one time". There was absolutely no one there waiting and no one came in during my visit, so I'm not sure why she was rude and dramatic about me being a walk in. Normally I would expect they would be thankful for the extra business, especially during COVID times. As the cherry on top, she had headphones in BOTH ears and was speaking in other language and laughing on the phone the entire time she did my brows. I asked for my brows to be cleaned up and get the strays, as it hadn't been more than a month since I last had them, the shape was still clearly there. She made my eyebrows extremely narrow and with almost no shape/arch- just a thin line. I would NEVER go here again. Customer service was one of the worst experiences I've had getting waxed/threaded and it was a terrible job.

Clean and comfortable. I came in on a whim on a Friday and…read morewas seated right away. Lan was very friendly and helpful and gave me a great pedicure! Highly recommend!

Went here for the first time on Friday. I went during a weird time so they weren't busy which was…read morenice. First impression was that it was very clean and organized. I didn't feel rushed during my pedicure. I got the $45 pedicure and I feel that it was worth the extra $10 from the basic. She put a lotion, exfoliating scrub, and then another lotion + hot towel on my legs in addition to the callous removal and normal pedicure. Very relaxing! Chairs were nice and comfy and didn't feel worn down like at other places. I paid cash but they do have credit card machines. The only odd thing that stood out was they didn't have fans to blow for a non gel pedicure but not a dealbreaker for going back.