The communication was excellent. My request of how I wanted my brows to look came out exactly as…read moredesired. Will be returning for future services.

I went in for a lash tint and lift with Meagan. I was very happy with my experience there!! The…read moreplace was very clean and Meagan was awesome!!! I am so in love with my lashes! I will be coming back for sure!! Make sure to ask for her if you go in!!!

I had an amazing experience at this shop for both my tattoo and laser removal services. The staff…read moreis incredibly friendly, professional, and knowledgeable, making me feel comfortable from the moment I walked in. The tattoo removal process was surprisingly smooth, and Ryan took the time to explain each step, so I knew exactly what to expect. The results have been fantastic--significant fading after just a few sessions! The atmosphere in the shop is clean, welcoming, and relaxed, which made the entire experience even better. I felt truly cared for throughout the entire process, and they answered all of my questions with patience. I highly recommend this shop if you're considering tattoo removal or even getting a new piece. After the removal I started a new piece with Ryan. Amazing work!

Thank you Alex Meekin for always doing outstanding work! Alex is nothing short of professional, and…read moretalented. I have multiple different tattoos done by him (my neck and face also) and I get compliments on them daily. People stop me everywhere I go and always ask "Where do you get your tattoos done at?!" and I happily always say Alex. His work speaks for itself.

Maria is absolutely incredible. Her intentionality, mindfulness and care that she puts into her…read moreclients and her work is truly felt through the whole experience. It was my first time getting Botox and I was a little nervous. She didn't rush the process, she made me comfortable by getting to know me personally before even discussing the process or recommendations. I wish I could rate my experience higher than 5 stars. Thank you, Maria!!

Entire staff is awesome, they are always very accommodating. Super happy with my IPL and Botox from…read moreMaria.

Excellent experience - Fernanda is attentive and sweet. Great hair removal results. Definitely…read morerecommend.

This was my first facial and the experience was so relaxing and enjoyable. The atmosphere Fernanda…read morecreated was amazing, so much that I fell asleep. Afterwards I felt refreshed and my face was glowing, even my friends noticed! Thank you so much Fernanda! I will definitely be back!

Leaving another review as Orenda had my previous review removed…read more I had been a loyal client of this med spa for years, which makes this experience especially disappointing. My husband scheduled what was clearly communicated and booked (with both Molly and the spa) as a touch-up service with a set price of $150. During his visit, he was told he had a few additional hairs on his neck, which were quickly treated. However, at checkout, he was charged $300--double the quoted price. When I reached out for clarification, I was told he had been treated for a full area, which was not accurate based on what was actually done. Despite explaining this, we were told we were lying and that they would stand behind their new employee. A week later, I received a phone call informing both of us that we were no longer welcome as clients and to "find somewhere else to go." After I shared my experience in a review, I was then contacted again and threatened with legal action if I did not remove it. This situation was extremely unprofessional and disappointing, especially after years of being a customer. Based on this experience, I would NOT recommend this spa due to poor communication and lack of customer service. Things are good until they are not.

After being a client for several years, I'm disappointed to write this…read more My husband scheduled what was intended to be a small touch-up appointment for a laser hair removal of an area that was missed during his initial appointment. During the visit, additional areas were treated after being asked if he'd like a few darker spots addressed. At no point was it communicated that this would convert the service into a full treatment at DOUBLE the expected cost. This review is not about the amount of money but about clear communication and transparency. If a service is being upgraded or significantly increasing in price, that should be clearly discussed and agreed upon before proceeding. I reached out privately to address the miscommunication, but the conversation escalated substantially rather than focusing on resolving the concern. The owner waited a week and then I woke up to a personal text message asking my husband and myself to never come back to her spa. If you book service here, make sure to discuss every minute thing around your service as your bill may be higher than you bargained for. Instead of you using this as a teaching opportunity to help her employee understand clear communication needs to be had before increasing the service as well as the charge associated with that, she used it as an opportunity to try to take advantage of a long-standing client. You don't put that kind of blame on the client. Her learning curve should not be at the expense of clients. You take on that risk and responsibility as the owner and her employer and you make it right without backlashing. Clear communication around pricing is essential in any business, especially in aesthetics. I hope this feedback encourages more transparency in this area when it comes to other clients.

I had a little rosacea, some skin discoloration and a broken blood vessel under my left eye. Came…read moreto see Jenn two weeks ago and wouldn't believe the change in my skin tone if I didn't have the before and after shots to prove it. Fantastic! More even skin tone and no more spider vein. Hallelujah!

Very impressed. The ladies really know what their doing - great results with minimal discomfort…read more Not the cheapest in town, but in my opinion the best. I had been going to a spa closer to Denver for almost a year: electrolysis, laser hair removal, and laser tattoo removal. The convenience of everything under one roof was appealing. But it was a long process with minimal results. And when my tattoo was not lifting well, they 'turned up the laser' and I walked away with 2nd degree burns. Frustrated I happened in Castle Laser Electrology because I pass them on my way home from work. They are a small little clinic with a very friendly, comfortable atmosphere. We discussed how they do it a little differently, with multiple needles at a time. This process as I said was a little more costly up front, however the results are amazing. One of the better decisions I have made for my body. I try to eat organic, exercise regularly, take care of myself. So it just seemed ridiculous that I was more concerned with convenience vs. quality. Lesson learned. I now leave my tattoo removal to the tattoo removal people, and hair removal to Castle Laser Electrology.

This is the ONLY place I will get my hair done from now on. Steph is extremely personable and…read morewonderful for all your needs. Everyone there really. From to the spa aspect to everything.

great haircut, great community, beautiful salon. Everyone there is awesome. I can't recommend Sage…read moresalon more!

I am a frequent spa visitor all over the country. This is a limited, quick type of spa. You can get…read morea quick facial, a relaxing swedish massage & mani / pedi. Don't expect a deep tissue sports massage here. The clientele seems to book very last minute so you can usually get in when you want. Check their website for specials. I didn't love my manicure, but I do love the inexpensive microderm add on to a facial, and Ryan gives a wonderful massage. There are 3 awesome restaurants next door too.

I was very disappointed with my experience. After booking through Groupon, I did not receive a…read moreconfirmation or any kind of welcome message. Instead, the first communication I received was a text referencing a 20% gratuity expectation based on the full-service price, which felt off-putting and unclear. I don't trust a business who runs like this. This approach made the experience feel unprofessional and left me with concerns about the business's overall practices. If you also purchased a Groupon deal, request a refund; they will provide an in-ap credit. ZERO STARS!

Kristen keeps my skin looking healthy and glowing. She examines my face and we discuss what my…read moregoals are for my look. Then she proceeds to recommend the best care. And I always look good after.

Kristen knows my skin better than I do! I trust her recommendations and love how my skin looks with…read moreher help. Her treatments are amazing and her knowledge about process and products is not driven by cost. She will always recommend the best procedure and product for your skin type. I always tell people about Kristen when they ask how my skin looks so good. I never wear make up, because I love showing off her work!

Kayla at Ritual Aesthetics did tattoos for me and three of my friends and we had the BEST…read moreexperience ever!! She spent the whole day with us for our tattoos and had the sweetest attitude the entire time. She made such incredible designs for us and clearly put so much thought and care into all of them. The studio was so clean and I felt so safe with Kayla. She made the entire tattoo process so easy and enjoyable and I am in love with my new tattoo. I would highly recommend Kayla at Ritual Aesthetics to anyone in the Chicago area!!!

I am sad to say this has been the worst "breakup" with a lash artist one could ever imagine. Here…read moreit goes. This is coming from someone who KNOWS what a cancellation can do to your wallet. I get it. But, seriously, people come first. I don't care if your "work" is 100%, 75%, or a total shit show-- if you show compassion and understanding for people, you will have repeat business. Not happening here. 1. Charged different prices for lash fills--- didn't matter if it was 2 weeks, 3 weeks, or maybe 3 hours. It was whatever she felt like charging with a nice 20-25% tip included each and every time. Willing to let it go.. I guess. I'm busy. 2. Unprofessional scheduling--- I'll let that go if that was the only complaint, but seriously, getting anything straight was a disaster. 3. THE BIG ONE. I had to cancel an appointment with 8 hours notice. Now, I wish it was because I was taking a beautiful all expenses vacay and well, gosh, just forgot the day I had the appointment. But no. I had a friend pass away from cancer yesterday-- only a year older than me with two young kids. They will not see another holiday with their mom, my friend. Not to mention, I have a very sick pet family member who needed to be seen by an emergency vet twice this week. Both have exhausted me financially, emotionally, psychologically, and physically. Probably not the best time to get your LASHES filled when you can't stop crying and your eyes are puffy? I don't know. Not a lash expert. Long story short. She wanted to charge me the full price for the appointment and I'm NOT okay with that--- I would have happily paid her for her NON time at half price... a luxury I wish I could demand when LIFE happens of my customers. Gosh darn.... wouldn't it be nice to schedule tragedy around super convenient times? Well, if you go with this lash artist expect ZERO grace!