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Looks and Lashes by Lex

5.0 (1 review)
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5 years ago

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The Ritual Aesthetics

The Ritual Aesthetics

4.6
(9 reviews)
0.0 mi

Kayla at Ritual Aesthetics did tattoos for me and three of my friends and we had the BEST…read moreexperience ever!! She spent the whole day with us for our tattoos and had the sweetest attitude the entire time. She made such incredible designs for us and clearly put so much thought and care into all of them. The studio was so clean and I felt so safe with Kayla. She made the entire tattoo process so easy and enjoyable and I am in love with my new tattoo. I would highly recommend Kayla at Ritual Aesthetics to anyone in the Chicago area!!!

I am sad to say this has been the worst "breakup" with a lash artist one could ever imagine. Here…read moreit goes. This is coming from someone who KNOWS what a cancellation can do to your wallet. I get it. But, seriously, people come first. I don't care if your "work" is 100%, 75%, or a total shit show-- if you show compassion and understanding for people, you will have repeat business. Not happening here. 1. Charged different prices for lash fills--- didn't matter if it was 2 weeks, 3 weeks, or maybe 3 hours. It was whatever she felt like charging with a nice 20-25% tip included each and every time. Willing to let it go.. I guess. I'm busy. 2. Unprofessional scheduling--- I'll let that go if that was the only complaint, but seriously, getting anything straight was a disaster. 3. THE BIG ONE. I had to cancel an appointment with 8 hours notice. Now, I wish it was because I was taking a beautiful all expenses vacay and well, gosh, just forgot the day I had the appointment. But no. I had a friend pass away from cancer yesterday-- only a year older than me with two young kids. They will not see another holiday with their mom, my friend. Not to mention, I have a very sick pet family member who needed to be seen by an emergency vet twice this week. Both have exhausted me financially, emotionally, psychologically, and physically. Probably not the best time to get your LASHES filled when you can't stop crying and your eyes are puffy? I don't know. Not a lash expert. Long story short. She wanted to charge me the full price for the appointment and I'm NOT okay with that--- I would have happily paid her for her NON time at half price... a luxury I wish I could demand when LIFE happens of my customers. Gosh darn.... wouldn't it be nice to schedule tragedy around super convenient times? Well, if you go with this lash artist expect ZERO grace!

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Classic eyelash extensions
Classic eyelash extensions
The Ritual Aesthetics
The Ritual Aesthetics

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Castle Rock Lash Extensions

Castle Rock Lash Extensions

3.5
(20 reviews)
0.1 mi
•$$

My experience was not good with regards to a highlight…read more Hair dresser/Valerie did a partial highlight & I wasn't happy with it as the highlights were one inch from my roots so I made a second appointment to have it fixed. When I arrived for the correction appointment I told Valerie that I was back to have it fixed & she immediately became defensive! First she said "Well, you said you liked the color!" I replied... "Yes, I like the color but want it closer to my roots, not an inch away." She then told me it could be fixed however I would need to pay additional dollars. Hair dresser/Erin ended up fixed my hair & basically filled the one inch gap for a six day old highlight & then charged me an additional $15.00. Customers shouldn't have to pay additional dollars to have their hair fixed for something that should have been done right the first time! I wouldn't recommend incompetent hair dresser Valerie for highlighting services or the salon/barber shop as their customer service & sucks! Katrina E.

I really liked this place! I hate salons where I have to sit for almost 3 hours and listen to…read morepeople blabbing and complaining. And at the end, you are charged such a high price that makes you wanna just shave your hair... This place was different. Valerie was nice but not overdoing it and best of all, she was quick and I didn't have to spend my whole morning there. She listened to what I wanted done and also had some suggestions and she delivered with a great price!

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Classic silk lash extensions
Classic silk lash extensions
Classic silk lash extensions
Classic silk lash extensions
This gives you a good idea of the establishment.

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This gives you a good idea of the establishment.
Captivate Beauty

Captivate Beauty

4.6
(25 reviews)
0.2 mi
•$$

Aleigha and her team are so talented that I came here not only for my bridal hair, I also have come…read moreback for four years (and counting!) for my cuts and highlights! Aleigha is the most masterful color artist I have ever been to, and her team is also incredibly talented. My own bridal hairstyle and makeup ended up absolutely stunning--everything I hoped for--and the other bridal trials I have watched while getting highlights have been beautiful, too. The salon itself is warm, inviting and laid-back. The overall atmosphere makes for a relaxing and pleasant environment. Both the salon half and the barbershop halves are decorated in a unique and charming way. I cannot recommend Captivate enough for both your bridal and day-to-day hair care needs!

Unfortunately I did not have the best experience with them for my wedding. I did a hair trial,…read moretwice, and never liked the up do. I ended up on the day of my wedding just to do my hair down and curled as I was never satisfied or happy with the up do during the trial and I was nervous that I wouldn't like it. All of my bridesmaids ended up doing their hair down and curled as well but one of them. She ended up taking her up do down and redoing it as she was not happy with it. Fortunately she's a hair stylist and was able to do something on her own. I was moderately satisfied with the curls in my hair and my bridesmaids. TBH I think I could have just done it myself and not paid what I had paid

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Captivate Beauty
Captivate Beauty
Captivate Beauty

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Looks and Lashes by Lex - eyelashservice - Updated July 2026

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