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6 years ago

Had brow henna and had a wonderful experience. Very skilled technician and the lash artists are amazing

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Jen's Nails - Bad brows.

Jen's Nails

3.6(13 reviews)
4.0 km
$$

Jenâs Nails is a little, non-descript esthetics shop in Sherwood Park I popped into on the weekend…read morebecause I couldnât get into my usual place to get my eyebrows waxed. It was a particularly slow day when I walked into the shop. It was empty, but for me and Jenâs work associate, Cindy. She was friendly and agreed to do my eyebrows at once. The shop is very plain, much like the rest of drive-thru mani-pedi places. They have a couple of pedicure chairs with foot baths and a manicure station, plus a back room for other body waxing services. She just had me sit down on a stool right there in the shop and waxed my brows. She used a Popsicle stick and wax that mustâve been heated a hundred times. Iâm not even sure the Popsicle stick was new. I watched as she reached for the tweezers and the scissors, to trim, and neither had been disinfected. They just want back into a little container afterwards. The cream she put on my eyelids afterwards was greasy, and stung briefly. Afterwards, upon looking in the mirror, I wasnât really impressed with the shaping. I just wanted a clean-up, but she managed to kill the shape that used to be there. I was totally unimpressed with this place. The price was $10, which I think a brow wax should be. But the quality was low, and she should have at least had me lie down on a bed, like most other places do. I will not go back.

I stopped in at Jenn's Nails to get a pedicure about a month ago as they are near my neighbourhood…read moreand convenient for location. The pedicure was okay and the polish lasted quite a long time. The technician was nice enough (although looked as though she had been working hard all day as kept stretching and twisting and grimacing in an effort to get more comfortable) and price was pretty good. What concerned me and ensures I will not go back is the following: While I was there I watched one of their technicians HAND WASH the towels used for services (pedicures - drying legs and feet off, manicures - resting hands and tools on, etc) in one of the FOOT BASINS of the pedicure chairs. For a business that deals with multiple personal hygiene situations (especially feet and natural bacteria and fungus on the skin), I would FULLY expect to see towels sanitized before reuse. There is no way they could have been sanitized in this process as the technician had bare hands and would not have been able to tolerate water hot enough or bleach strong enough to cleanse these towels properly. Thoroughly disappointed and felt slightly itchy afterwards at the thought that my pedicure may have been done with less than sanitary accessories. Don't go there!

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Jen's Nails
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lash up - permanentmakeup - Updated July 2026

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