This guy knows his business.He did an excellant job on my husbands truck. Looks like new.I highly…read morerecommend Automotive Specialties.

It was an unfortunate set of events that dictated we would not have our car repaired at Lucas…read moreAutomotive Specialties, but instead trade it in but that didn't stop the receptionist from being very rude, unprofessional and then hanging up on me when I said, it was unacceptable that we could not get the car back until tomorrow. I called back to speak to her supervisor and told him it was unacceptable that we could not get our car back today since she told me, I'll call you when it gets here. Making it sound like it was on its way and never once saying it could be a day or so from this morning. So I called back late in the afternoon trying to find out why I haven't heard back and she told me I couldn't get it until tomorrow. I explained that my wife needs it for work tomorrow and why wasn't I told that. She then said she did tell me, which she did not. So after she hung up on me I called back and I asked to speak to her boss. He was no better than she was in rudeness and professionalism. Years ago, I had dealt with them before and now remember what she was like that time too. They may do great work there but I wouldn't know it but I'll tell you what with those attitudes I will never go back there nor recommend them to anyone I know. I have never been treated so poorly by people who want to continue to do business in this town. On day two sometime just after 11 AM the lady from the front desk called with the estimate and we decided not to have the work done, she was angry and upset. I said I was leaving to pick up the car and that's when they told me it was taken to a subcontractor and she'll call me when it's back. I tried to interject that I would go pick it up, but she made it sound like it was already on the way. I was working and lost track of time and it got to be around 5 PM and I called back and she said the car is not there yet and that it would be there tomorrow morning. I told her that was unacceptable, because she knew my wife needed it to see patients as a traveling nurse. She said, I told you I'll call you when it's here and hung up on me. She knew from that morning that my wife was a traveling nurse and had patients to see the next day and needed the car but that didn't matter to her. Day three of dealing with Rich Lucas of Lucas Automotive Specialties and his representative at the front desk. I arrived at 8 AM, and another man was trying to help me but when Rich walked in he said I was wasting his time because I was looking for the best price for the work I want it done to the car and that they don't do estimates unless the work is being done there. (I ask you, what is an estimate for if you're gonna have to have the work done there and you don't have a choice once you get the estimate? No one I've ever dealt with before after getting an estimate done has demanded that I have to work done by them because they did the estimate. That is utter foolishness. So not only is he a mean old man he has deceitful business practices any uses fear and intimidation to try to get you to cave in to his view of things. We weren't even told until day two the car was taken to someone else to have the estimate done.) I went there at 8 AM to pick up the car and was told by Rich Lucas I don't listen because they said they would call me and no one called me. I said I understand but we need the car and I'll go pick it up. Rich said angrily, we don't work that way now get the "F" out as he stood up and pointed at the door. I said you're withholding my vehicle from me out of spite because we didn't have the work done here and I don't owe you any money, I'm calling the police. After the police came, he finally said the car would be there at 9 AM. I went back home and picked up my wife so she could leave straight from there. We arrived at around 8:40 AM and by 8:55 AM her car was still not there. At this point she took mine to see her patient and I waited inside where I could continue to watch the parking lot entrance. At around 9:20 AM I saw out of the corner of my eye Rich get up from the front desk and go back into the shop and then a few minutes later he showed up in the parking lot out front with my wife's car. Rich Lucas made me wait an additional 20 minutes, past the time he said the car would be there, knowing he had the car in the back the whole time. When he finally showed up with the car he had come from his back lot of which there is no access, except through the front entrance of which I have been watching since 8:40 AM. This means he is a deceitful, spiteful, lying, cheat. That's just my opinion after dealing with him for three days. It's also my opinion, based on my personal observations that he had my car the entire time and he was just being mean and spiteful.

Customer service is top notch! The owner took the time to carefully explain in detail how he would…read morerepair damage to my car. I would definitely recommend him to others.

Very easy and professional place to deal with. Had a dent on crease of door. They did a Great job…read moreand Great price ! Trustworthy and honest is Big in my book would definitely go back for service !

Great place great service…read more Took my truck in Monday and it was ready Friday afternoon. Throughout the process I communicated back in forth with the shop. Also excellent body work done on my vehicle with a warranty.

LIES to customers on how Insurnace works, encourages them to leave their Insurnace company because…read morethey won't approve their ridiculous estimates bc labor is damn near double the industry average. I'd never recommend them to any family or friends. Disgusting business.

White Eagle auto body (Naperville shop) replaced my bumper in 2015. They ordered a brand new…read morebumper and painted it to match my truck. The salesman told me that it would last as long as I owned the truck and would never rust. After the new bumper was installed and I was getting ready to pay and leave the shop, they handed me a written warranty that specifically excluded rust damage. I informed the manager that potential rust damage should be covered/included in the warranty because the salesman had previously told me that it would be covered. The salesman was part of this conversation and he confirmed what I stated, which is that the bumper would never rust (because of superior paint job from White Eagle). The manager then added a hand-written note to the printed warranty page which stated "Paint warranty on bumper for life time" and he also added his signature. Well, guess what, 10 years later and the bumper is terribly rusted. It literally has large holes in it as the rust chewed right thru it.... So much for the "superior paint job" that White Eagle would provide..... But the worst part about it is that when I called their shop to discuss the "life time paint warranty" I could not get the manager to even return my call. After several non-returned phone calls I decided to visit the shop and at that point I was able to meet the manager (Chris) who informed me that White Eagle would never cover the rust damage. Of course I showed him the hand-written note for "life time paint warranty" but it didn't sway him in any way and he simply stated that they would never cover it. I asked him to make a copy of the hand-written life-time warranty and show it to the owner and requested that the owner call me to discuss, but I never heard from the owner. Summary: they will tell you whatever they need to say as part of the initial sale but later on when there is an issue their word means nothing. They won't return your calls and they won't honor their previous promises.

Fantastic job repairing a damaged door panel and hatch. Oswego shop kept me informed at all times…read moreand let me use a loaner.

Absolutely THE BEST! Don't look anywhere else…read more Just go here. You won't believe how your car looks/smells after a few hours here. Clean, efficient, professional and friendly. Excellent customer service.

It was my first time getting my car detailed and I couldn't have chosen a better company. The…read moreprocess of making an appointment, checking in, and checking out was efficient. Service was excellent and my car looked amazing.

I cannot overstate how helpful and kind Daniel was. I came in with damage to the roof of my car, as…read morewell as a broken GPS antenna. I had gotten quotes from chain autobody shops for a tremendous amount of money. In a bit of desperation I gave Daniel's a shot, as I often passed the location. He was extremely friendly and personable, and was very upfront and honest about the costs. Luckily, they were MUCH lower than the chain shops were. He helped me do some temporary repairs to the roof to keep water out until parts arrived. He did the work in two days, at a fraction of the cost of what one of the major stores quoted. Above all, he was so warm and friendly, chatting with me about cars, and checked in as he was doing the work. It's very rare to find a small shop for ANY service now that still treats you with kindness and honesty, and Daniel definitely does that. I would recommend him for any auto body work.

My "fun" car (Mazda MX5) was damaged when a shelf in my garage collapsed dumping everything on the…read moredriver's side of the car. Damage to the car was reflected as a series of dimples and some paint transfers. The insurance company recommended filling the dimples, sanding and repainting. I was hesitant to go this route as the car is 10+ years old and I knew the paint wouldn't match. Dan looked at the car, recommended we try using paint-less dent removal as there were no "breaks" in the paint from the damage. He understood my passion for the car and recommended a solution in line with my desired outcome. The work was complete and the outcome is exactly as I had hoped. Positive experience!

I highly recommend MIROMAX PDR! They did an outstanding job repairing the hail damage on my car…read more There were a lot of dents, and when they finished, my car looked like new again. The team was professional, took great care of my vehicle throughout the entire process, and even cleaned it before returning it to me. Their attention to detail and quality of work exceeded my expectations. If you need paintless dent repair, I wouldn't hesitate to recommend MIROMAX PDR. Excellent service from start to finish!

10 stars!!! Honest work and fair pricing per each estimate - they do an incredible job and you get…read morevalue for service. Suggestions were also offered as they explain other options available in addition to repair solutions. I highly recommend!!!

Hello Wheatland Automotive, A sincere thank…read moreyou for addressing and fixing my misfire issue on my 2009 370z. Your receptionist was great and attentive, while I was describing my dilemma with the car, she was writing everything down. Your Techs did a great job in repairing the problem. The repairs were prompt for what the crazy misfire problem this car had. This is the second time your company and Techs repair my car. Also, you took a few minutes a while back to assist me in how to find a rattling sound my car had. For that I was really grateful. I was referred to you by another shop and I'm glad they did. It is really good to find an honest and trustworthy shop. Matt you should be proud of your team! Best Regards Javier B.

I have been using Matt for over 20 years and wouldn't think of taking my cars to anybody else. He…read morehas done both routine maintenance and serious repairs to my automobiles. He has never come in over an estimate, but has come in under the estimate a number of times. Plus, he takes your phone calls and keeps you informed on the status of your vehicle.