I was very pleased with the service and care I received. The receptionist was friendly and…read morecourteous, and the APN was very attentive. She listened to my concerns, took the time to explain everything thoroughly, and made me feel well cared for. Overall, it was a great experience!

The app was a little bit difficult. Trying to get checked in when you're sick, but the staff was…read moreamazing and very helpful. Great check-in service and great care!

I went to meet with Dr. Dailey in neurosurgery for the first time and was very impressed with his…read moreknowledge base thoroughness and the time he took, he wasn't rushed or anything to listen to my questions and how to answer for each and everything I presented. I really appreciate that as the surgery I'm looking at is very serious and I'm sure everyone would like a physician Who listens to the patient's concerns. Shakira was also very kind at the front desk and very helpful and I appreciated that it's very nice to have someone who is able to make you smile in such a serious setting when you're already anxious and nervous. It was much appreciated.

Here to get my Dexa scan and the staff is awesome if you need any labs or scans you should use…read morethem .

The team here is so friendly and I went there because they have good reviews. Now I know why! Liz…read moreaka E Dawg the PA was amazing. Rebecca was also fantastic! Sorry I didn't remember the other names!

The staff were friendly and welcoming, but unfortunately, I was very disappointed with the overall…read morecleanliness of the facility. The bathroom in particular was extremely dirty and did not appear to be properly maintained. Cleanliness should be a top priority in any healthcare setting, but especially in an urgent care where patients are coming in because they are already sick and potentially more vulnerable to germs. I was also disappointed that there was no changing table available, which made it especially difficult for me with my small child. While the staff themselves were pleasant, the lack of cleanliness was concerning and significantly impacted my overall experience.

I cannot thank the entire ER team enough for the incredible care my husband received during his…read morevisit to St. Joseph's South Hospital on September 9th. We arrived at approximately 9 p.m., and from the moment we pulled up in front of the ER, we felt welcomed and cared for. Tiffany, a pharmacy technician, greeted us with a wheelchair. She was kind, compassionate, and efficient as she helped my husband out of the car. While I parked our car, she stayed with my husband and assisted him with the check-in process and escorted us to his room. The triage and nursing staff were prompt, attentive, and genuinely empathetic. His nurse, Steven, explained every step of the process, which helped calm my husband's nerves and made him feel safe and comfortable in his care. Steven listened carefully to my husband's concerns and took the time to listen to me as well. Although the emergency room was busy, the entire staff worked seamlessly together to ensure my husband was comfortable and well cared for. Everyone treated us with kindness and professionalism, and we truly appreciated the teamwork and compassion shown throughout the visit. Even the discharge process was smooth and straightforward, with clear instructions provided to both my husband and me. We were incredibly fortunate to have such dedicated personnel such as Tiffany and Steven caring for us at St. Joseph's South. Their compassion and professionalism made a stressful situation much easier. We are so glad St. Joseph's South Hospital opened in Riverview, and we are grateful to have this wonderful resource in our community.

A disappointing and painful experience. Went in with a severe allergic reaction including…read morePeriorbital Edema, erythema and scaling with both eyes along with two other issues with one finger and my middle back. The triage evaluation staff member wrote "Rash" on the intake sheet, delaying my being seen. When I finally saw one of the doctors, he took my finger between his fingers with both hands and squeezed very hard, causing pain of which I made him aware and he continued squeezing an already very sensitive and painful area. Less than compassionate and effectively causing more pain than I went in with, the result was not at all helpful. I ultimately had to see another doctor asap outside of this ED and received the attentive, professional and much needed care that should have been provided by this Emergency Department. Will avoid this ED if possible moving forward.

you will see a nurse that does not take proper notes. I had a poor experience and I would not…read morerecommend this place to anyone and I sure will not be returning .

Ive been here a few times over the last month or so and each experience has been good! Staff is…read morefriendly and helpful. Facility is clean and they do their best to get people seen in a timely manner. Wait time is about what you would expect for an urgent care but Ive definitely waited longer at other urgent cares I have been to.

This is my second visit to this location for a COVID Test for travel. The first time was in…read moreDecember. At that time We walked in with an appointment and waited a very short time before being called in. We returned in an hour, was told the results and given a letter of the negative result to provide for proof. Today we returned for another COVID Test for travel. Again we arrived with appointments. We filled out the necessary paperwork and waited approximately 25 minutes. We were called in and the test was done quickly and efficiently and we were on our way. We returned in an hour to get the results and letter we needed. The staff were all pleasant and polite and we have no complaints.

Worst place to go for care! If I could give 0 stars, I would…read more I arrived with my sister around 11:00 AM because she was experiencing a severe migraine along with nausea and the feeling that she was going to vomit. The check-in process was extremely long, and after that, we still had to wait a significant amount of time to be seen. It took about 20 minutes before they finally took her to a room, even though she was feeling so sick that she was almost vomiting. Once we were in the room, we waited another 30 minutes before the provider came in. The provider himself was very nice, but unfortunately, the care provided was extremely limited. My sister was only given medication for nausea and a prescription was written on the cover of the bed in the room. I understand that urgent care facilities can get busy and that patients are seen based on their level of urgency, but this experience was extremely frustrating. How is it acceptable for someone experiencing significant migraine symptoms and nausea to wait over an hour before receiving meaningful medical attention at a facility called "urgent care"? The provider was kind, but the overall process and level of care need significant improvement. Patients come to urgent care because they need timely medical attention, and this experience did not feel urgent at all For someone that works in a healthcare facility this is completely unacceptable, I will never provider such a poor quality of care to none of my patients, hope this review helps as a push to improve the compassion for patients. By the way, there was another patient, she was an old lady and she was not only not helped to fill up her paperwork at check in but she was not offered any help at any point

This urgent care is amazing. I walked in and was out in under an hour! No long wait times, front…read moredesk staff was super on top of it. The doctor knew what he was talking about and was very informative. I was prescribed the medication I needed and was on my way!

Came here for a lip problem a year ago and had a male doctor who was very kind and gave me up to 10…read morerefills on a prescription because it's reoccurring long term. A couple months ago, I ran out of it and went back, but this time I had a female doctor and when I asked for the prescription, she gave me a 10 day dosage with 0 refills and told me if I just "pray to him up there" it will go away. Now obviously, 5 months later it is back and I'm having to book an appointment to be fit in at my doctors for more refills. Do not come here if you want actual help

Certified letter sent to me after I was declined an anti depressant medication after I have been on…read morethis medicine for 20+ years with no explanation as to why When I called to find out what was going on I was told I missed an appointment which their office canceled I called and said I was doing much better did I need to come in and the receptionist said no Now I'm told they contacted me to reschedule the appt I got no phone calls emails text messages or MyChart message about this I was practically called a liar as the assured me I was contacted Therefore I told them I would be finding another primary care Physician that actually cares about my medical conditions Dr Heather Amos is unbelievably uncaring

Avoid this so-called doctor! The way this office and non-doctor treated my mom is absolutely…read moreincredible. Only cares about making money off you and could care less about your actual health.

Well so far I have been here and hour and I'm the only one in the office…read more I came in due to the Flu. This office has no sense of urgency what so ever. Hence the name URGENT CARE. I will have to second guess coming back to this place again.

Doctor was good, but it took 2 hours to see her…read more Then they messed up the prescription by not haVing it electronically Sent to the right place. We waited another half hour to get that fixed. The staff had zero sense of urgency