Terrible experience. NP was great but when I called the assistant out on mixing 2 medications…read moretogether that should never be mixed in a shot she was about to give me she got defensive. I even said...your giving me two shots right? She said yes. Then I said 'why do I just see one syringe?' Then she said she mixed them. Told her that's not correct and then she says "well I'm not a nurse!" I said well you should know how to prepare the medication they are allowing you to give! I asked her to redo it. Lost trust and was aggravated by her when she didn't bring two new vials in but instead had the contents separated quickly into two syringes. I asked to see the two new vials. She yeIls, " I'm not doing this and leaves the room." Then she starts googling it and I heard her yelling 'you can give toradol and a steroid together!' I opened the door and had to correct her again saying this isn't about a person taking these during the same treatment...it's that you can't mix the two in the same syringe as it effects the stability of the toradol. It scares the heck out of me that a person is googling this stuff and misunderstanding it. Then she started calling me names and swearing at me. What a disaster. The NP told her to go home but wasn't interested in hearing my concerns. I was in a lot of pain with a headache and now it's even worse. What an unprofessional person. Before you get a shot do your homework and see if they can be MIXED in the same syringe. Toradol (ketoralac) is one that mixes with nothing. I only know this cause I'm in healthcare. Feel sorry for all the people before me who got a shot that's rendered ineffective if given the wrong way!

Been dealing with clog ears on occasion for 30 years so I know whats needs to be done. Left ear…read morecompletely clog cant hear, right ear clogged but I can hear. Doctor comes in wearing sweat pants and a hoodie so my confidence is already shot but I proceeded to let them clean my ears. They send in a nurse, she looks like she is in High school and I could tell from the many times I have had this done it wasnt going to go well. Cleaned right ear and never did left. Got doctor again and she looks in left ear and says its infected and sends me on my way with a scip. Never cleaning left ear so I still cant hear. With my experience with this I know thats not true so I go to a ENT in ruskin within 10 minutes l was cleaned out completely both ears and no ear infection.

Amazing Doctor and Staff!! Takes care of almost every need! I would recommend my family and friends…read morehere. There's a wait sometimes, but it's well worth it.

ridiculous staff!!! called my daughter in at 9 am... finally at 2 pm she walked out. i her mother…read moredid call... then the staff procedeeded to mock my daughter for having me call!! they called her in for an emergency to go over the blood work.. then just left her in a room from 9 am till 2 pm when she finally walked out.. then the lady said "you had your mommy called?" yes she did!!! cuz the staff is horrible!!! the dr is great!! shame on them for mocking my daughter!!! we will report you to the insurance!! we expect the dr to take care of this!! you are ignoring her health!!! and such a crappy attitude from the staff.. THEY BEST HOPE SHE DOESN'T GET A NASTY INFECTION.. CUZ I WILL SUE

I have been visiting this clinic since 2019. I initially started at the Riverview location, and…read morewhen I moved, I began going to the Brandon location. I've since moved again, but I continue to make the trip to receive their services. Throughout my visits, I have only worked with Dr. Dalisay and Dr. Kim, both of whom have been a pleasure to work with. Dr. Kim always answered all of my questions and provided clear and helpful information. When I learned that Dr. Kim was no longer available, I was sad; however, I was fortunate to be connected with Dr. Yeema, who was incredibly sweet. She made me feel comfortable and well-informed during my visit. I even had my lab work done right there in the office! Thank you for everything you do!

This place is also known as Brandon walk- in clinic…read more The good : Dr Moneer Mansour was great. Thorough, knowledgable, not rushed. The unpleasant: The Unsmiling, commanding, lackadaisical, piss-poor attitude of receptionist/weight taker/blood pressure taker girl (same person). Not sure why she was even in the profession. Took over an hour to be seen even though we were 3rd in line. On a Sunday. Mid day. Of course, the doctor was unrushed with us, so he may have been that way with the other folks in front of us. Apparently, there was only one doctor on duty - A good one though. The bottom line: Once we got past the surly receptionist and the long wait, the treatment was pretty good. If you're willing to hang in there and be patient, you will be happy.

Have nothing bad to say about my recent visit to this health care facility. I was seen in a timely…read moremanner. The staff was pleasant, knowledgeable, and professional. The parking lot is spacious and the lobby is clean and smells good. There was a Keurig available for coffee and the bathroom was clean. I had to call the doctor back after the visit and my message was delivered and resolved without delay.

This is an excellent place for urgent care! The staff is friendly, yet professional. The doctors…read moreare patient, engaging and very good at providing the assistance needed! I highly recommend!

I had to get imaging and blood work done. Imaging was scheduled and blood work was walkin…read more The people greeting and checking in were very nice and helpful. Not much of a wait. Imaging was fast and friendly. Lady that did ultrasound was very nice. She did a great job. Blood work was also great. Did not hurt and they found my vein right away, not always the case at some places. Elvira took my blood and was so nice. Talked with me the whole time to take my mind off the bloodwork. Because I had 2 appointments I had to wait in between, which is expected. The original lady that checked me in came over in between to make sure I had been seen. I was thankful and honestly do not always see someone like that who cares and wants you to be helped right away. So happy with everyone I was in contact with at BayCare. Definitely recommend this place. They do so much from regular care, imaging, blood, rehab, fitness. Very clean and modern inside.

I was experiencing an asthma attack and in an effort to avoid going to the ER I went to the urgent…read morecare as a walk in and considering the circumstances I had such a pleasant experience! From the moment I checked i. At the front desk to the moment I left everything went so smooth. My nurse Tandy was soooo sweet and helpful I'm so thankful to have been in her care! But it didn't stop there the provider was awesome as well. I've been asthmatic all my life and each of these attacks can be overwhelmingly scary but I was in such good hands today & i can't thank them enough!

you will see a nurse that does not take proper notes. I had a poor experience and I would not…read morerecommend this place to anyone and I sure will not be returning .

Ive been here a few times over the last month or so and each experience has been good! Staff is…read morefriendly and helpful. Facility is clean and they do their best to get people seen in a timely manner. Wait time is about what you would expect for an urgent care but Ive definitely waited longer at other urgent cares I have been to.