I waited all day yesterday for a guaranteed over night signature required delivery. The fedex…read moredriver never even came by my house and said no one was home on their app at about 3:30pm. We were home and there is no footage of an attempted delivery on our doorbell cam either. The fedex driver lied they never came to my house. We live in a rural area and I guess the driver didn't want to stay out that late. Very poor service and fedex doesn't care. The old slogan" when it absolutely, positively has to be there over night " dose not apply anymore very low employee ethics.

I ordered a coat from Sam's in Dec , today is 1/16 and it has yet to be delivered nor has the 2nd…read morecoat they shipped to replace the first. I also have a order from Walmart that has now been out for deliver 5 times over the last 2 weeks to never be dropped off. The excuse of resident not home or business closed does not fly. I work from home so here everyday ,they have never even stopped just a photo of it on the truck , One day I had hope they left the cat food from Walmart but the other package was still left on the truck . Now 8 days in a row the same thing, out for delivery , to the change to delivery now rescheduled for the next day . Today same crap again but I know it never left the Wilson location . Tomorrow I have a food box set to come too so when the food does not come and goes bad who pays for that $58 ???? And don't waste time calling you get a call center in Pakistan they said that assures you that it will come tomorrow ( because it shows that in the system ) they will say they will put in a report about the issue and instruction for deliver but that neve happens either. I above all don't bother commenting on their fb page you get 10 or more reps wanting you to install whatsapp to call them or they can call you . They might as well close the company . I am not in CA I live in NC 30 min from the stupid Wilson NC location that still has my stuff.

Stopped in here quickly to bring an Amazon item that had to be returned. I was greeted as soon as I…read morewalked in, and they were quick to help me. Since I haven't had to return something from an AMZN order in a long time, I didn't realize some places let you just bring the item -- no box or label needed. This is one of those places! I still had the box so they used that in my case. Very quick and easy. The store looks like it has the usual UPS Store amenities such as mailboxes, supplies, printing, and shipping.

This is the best UPS store in the nation, I will standby that statement all day every day. The…read morestaff here, amazing people, really have a connection to the local community and not only that, they are efficient at what they do. Accurate, friendly, professional, yeah very welcoming and inviting. You definitely feel like you're part of the family. Junebug and I both salute you!

Choose your preferred/required shipper - UPS, Fed Ex, USPS, etc. - Ship On Site does them all, with…read moreone-to-one friendliness, excellent and unique items for gifting or elevating your postal experience, and no extreme cost difference from going to a Fed Ex or UPS Store - but a whole lot more charm, selection and shopability. For those of us who are Amazonites, if you time it right, free packaging and shipping with tracking receipt provided @ your local office store that starts with an "S" is kind of unbeatable, but as more folks discover it, the lines are getting longer and harder to time. We've used Ship On Site for personal shipping overseas, national work shipping that requires high efficiency and speed, and yes - Amazon returns. It's conveniently located right off Capital on Wake Union Church Rd, with access that enables easy off-and-on Capital Blvd via easy-access and egress through the strip center with Big Lots and an Ace Hardware to which it is adjacent. The staff is friendly and accommodating, and it has a connected gift shop that has super cool unique cards and related items. Check it out, definitely worth your time. Will add a few pics later this week to top this review off.

Ship On Site is a great place to mail packages from. I had to mail one UPS and another Fed Ex so I…read morecould do both at once here. They do copying and other services as well. Besides the shipping side of the store, the other side is a gift shop with unique gifts. You can drop off donations to Note In the Pocket as well. The staff are helpful and friendly in meeting your needs.

Best in service and reliability I have seen in a long time. Friendly and honest with very speedy…read moreresults. I highly recommend him for anyone as he is very fair in pricing and quite good at giving advice for us non "teckies"

My laptop had a black screen. Everything was on it My emails, Genealogy, work info and all my…read morebanking and bill pay. I was so worried. Walteck was recommended by 252 wireless. I called and he could look at it and see what was wrong. I dropped it off about 10 am, He had others ahead of me, was very honest about he couldn't promise anything. It was only 50 dollars to diagnose and if he could fix it he would try. He called me about 3pm as he said he would try and It was fixed! We ran by and got it he had to do something simple and only charged the 50. I was very appreciative . I highly recommend Walteck. Walt saved the day for me!! You will not be sorry. I will be back for the scan her has that makes it run better.

It's a process I must saw to complete your Amazon returns. Maybe it was the time of the day or so…read more But it took forever to complete the process. There was only one person doing Amazon returns and ringing up regular customers. I can't speak for the rest of the store or services. This is based on an Amazon return. If you need to complete one, just give yourself buffer time.

Worst customer service person ever in copy machine depth. Rude rude and really acted as though…read more customers are beneath her. Wish i had driven to rnt. This happened in wilson nc store today at 1 pm​

Service is really great!! The employees are very respectful and kind! They have all kinds of…read morepurchasable goods in the store. Affordable items that make great gifts. The only 1 tiny concern is that it smells like cigarette smoke inside the store. So if they are smoking inside the store that smells penetrates the items for sale. That's a turn off for me to buy an item. My suggestion is please don't smoke in the store. It's a big turn off!!

Delivery service is prompt and courteous. Never have any issues with shipping packages from this…read morelocation.

If I could give this company, Craters & Freighters, and its owner Kathryn Lennon, 10 STARS, I…read morewould. I just had an oversize painting shipped 600 miles away to a large organization and the staff there who unpacked said - they had NEVER EVER SEEN an artwork (and they have seen lots) PACKED SO WELL!!! I interviewed several places before I chose Craters & Freighters and although some were good, NO ONE took as much time and trouble as Kathryn did to make sure everything went PERFECTLY - and delivery was even AHEAD OF SCHEDULE, which is a real big deal, these days. They are my #1 choice for shipping!! Can't recommend them highly ENOUGH. MY SINCEREST "THANK YOU"!!!! TERI FRIEDMAN

SLOW. Terrible communication…read moreDamaged my shipment and did not take responsibility (even with insurance). More expensive than others. They were 3 days late picking up (they actually forgot about me). When they finally did pick it up and shipped it, they damaged it en-route and it took 2 days+ for every email to them to get a response back. It was a $900 mistake working with these guys. Never again.

Friendly, helpful, honest, professional and reliable! I…read moreHave used we for the last four years and have never, ever had a problem! They are the best!

Great to do business with!! My Ipad ended up at a hotel in Kenly, NC and I in Pennsylvania. The…read morehotel would not ship it, they would not drop it off at a shipper, I had to find a place that would go there pick it up and ship it! Ken handled everything shipping it to me in Pennsylvania all for someone he did not know or do business with. He drove 20 miles each way just to pick up my Ipad and return it to me! And his price as more than reasonable! Great job and I really do appreciate all of your efforts.