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    12 years ago

    A smile and friendly attitude at the checkout. She did a great job making sure we found everything and made us feel welcomed

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    Repair Zone

    Repair Zone

    (6 reviews)

    I went to Repair Zone inside Streets at Southpoint on a Sunday afternoon after my phone's charging…read moreport stopped working properly. While the first technician was repairing the charging port, he asked whether I also wanted to replace the battery because he said it was not in good condition. He explained that since the phone was already open, he could replace the battery for less than the normal price. I agreed. After he finished, I checked the battery settings and the battery performance was still showing 65%, the same as before the replacement. I asked him about this, and he told me that it would improve to 100% within 24 hours. He also told me that if it did not improve, I should bring the phone back within two days and they would replace it again. Unfortunately, the battery continued to perform the same way after the repair. I wasn't able to return immediately because of personal circumstances, so I went back about a week later. There was a different technician working that day. I explained what had happened and told him what the first technician had told me about returning if the battery did not improve. The second technician told me that he was not as experienced or trained as the first technician and did not want to open the phone to work on the battery. I left without the battery issue being resolved. Based on my experience, I cannot recommend this store for phone repair. I paid to have the battery replaced, but the battery performance remained at 65%, and when I returned to have the issue addressed, it was not resolved. I am also pursuing the matter through the appropriate channels regarding the charge.

    I had an excellent experience here! I had to have my phone battery replaced because of a "fat…read morebattery" or lithium battery swelling, which expands and can damage the back of the phone. The worker here knew what it was right away, ordered the battery, let me know when to expect it, and texted me as soon as I came in (less than 2 days later). He then replaced it in 15 minutes and assured me the rest of the phone was in good condition. He was very polite and knowledgeable throughout, and the battery came with a 1-month warranty. And the whole thing was cheaper than I expected!

    Will's Computer Repair

    Will's Computer Repair

    (10 reviews)

    Very unprofessional. These people are never at work because the shop is NEVER open, they will not…read moreanswer the phone and they do not reply to any type of messages. You couldn't pay me to use their services again. I met a lady when I went to will's shop, who was also looking for him because she said she paid in full to get her laptop repaired, that was only supposed to take a couple of days, and it had been three months! she could not get in touch with them so she went to sheriff dept. because she thought she had gotten scammed. This business doesn't even deserve one star!

    On Monday, November 26, I dropped an iPhone 6 Plus off at Will's Computer Repair. The phone is in…read moregreat physical condition, but it won't power on. The receptionist took the phone in the back to have Will take a look. She returned and said the phone had water damage and Will would try to fix it. I paid $50 for him to start work on the phone. I asked how long it would take. I was told a couple of weeks. I explained that this was a gift for my niece for Christmas. The receptionist assured me he would be done in plenty of time for Christmas. I called a few times, but no one answered. On 12/5 @ 1:15 pm, the receptionist answered. I asked for a status on the repair. She put me on hold and upon returning, she said Will had the phone on his desk so she knew he was working on it. She said she'd call me back with an update. I've yet to receive that call. I've called several times since and no answer. On Thursday 12/13, I went to the office. No one was there and there is a sign on the door that says they'll open tomorrow morning at 10 am. Upon my return on Friday 12/14, the sign is still there and the office is closed. I called and attempted to leave a message this time. I can't...I assume the mailbox is full. I went on willscomputerrepair.com to fill out a contact us form. I completed the form and hit submit only to receive an error message. I emailed the business at the address listed on the website. The email was returned as undeliverable. Today, Monday 12/17, I visited the office again. The sign remains and the business is still closed. Again, I google the business to see if there is an update. I find a contact us now option that prompts for a text to 833-448-8311. I've texted that number. No response. I am asking for my device to be returned immediately as well as the $50 I paid for the repair. Updated with picture. Today is Tuesday, December 18. Sign has been here since at least Thursday last week. Update: office was open when I passed by today, Wednesday, December 19. I stopped and was able to retrieve my phone. So now I'm only out the $50...and, of course, all the time I've spent trying to have my personal property returned. I was offered no explanation for where they've been. I didn't ask. I shouldn't have to. Lesson learned...I'll never bring business here again and I'll share my experience with others.

    Staples - copyshops - Updated September 2026

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