This location has Everything you need and GREAT customer service! Pricing is also always…read morecompetitive, beats standing in line at Costco. Who has time for that!?

this BevMo is much smaller than others, but is packed with all the good alcoholic beverages and…read morespirits you look for service and ambiance is great and quick with service. i just came for some buzzballz

Super friendly and courteous staff. There is so much information about wine, beer, and spirits but…read moreyou can always find somebody who really knows about what you are into. The selection is great and prices are much better than what you find at a grocery or liquor store.

I'm leaving this review because Total Wine needs to clearly disclose how its ID policy actually…read moreaffects parents shopping with their children. My 22-year-old daughter and I were shopping at the San Ramon location. She has accompanied me to this same store many times before without an issue. I was purchasing alcohol for myself; my daughter was not purchasing or selecting alcohol. We actually made it all the way through checkout. The cashier rang up my items and then asked if I would like to sample a spritzer I was considering purchasing. I said yes. She canceled the transaction so that I could go to the sampling counter, with the understanding that I would return afterward and complete my purchase. At the sampling counter, another employee, whom I understood to be a manager, asked my daughter for ID. My daughter was NOT sampling anything. She explained that she had her California DMV-issued digital ID, but the manager said Total Wine requires a physical ID. I have no problem with a business choosing not to accept digital ID. I also understand responsible alcohol sales and why a 22-year-old might be asked for identification. What I have a problem with is what happened next. The manager gave ME the sample, but then informed me that she could not sell ME any alcohol because my daughter could not produce a physical ID. As I explained that my daughter wasn't purchasing or sampling alcohol--I was--the manager told me that because my daughter was with me, selling alcohol to me could risk their liquor license. I was also told that no one under 21 is allowed in the store. When I questioned how that could possibly work for parents shopping with their children, I was told that children can accompany their parents, but the parent cannot purchase alcohol unless the accompanying person can provide the required ID. I was further told that I could not take my daughter home and return alone to make my purchase that day; I would have to come back the following day. If that is truly Total Wine's policy, then SAY THAT CLEARLY TO CUSTOMERS. The policy should effectively read: "Your children are welcome to accompany you into the store. However, if we request identification from your accompanying child and they cannot provide an acceptable physical ID proving they are 21 or older, we will not sell alcohol to you. If your purchase is refused for this reason, you may also be prohibited from returning alone to make the purchase until the following day." Had that policy been clearly posted, I would have made sure my daughter brought her physical ID. Instead, we shopped normally, my purchase was actually rung up, and the transaction was only canceled because the cashier suggested that I go sample another product. My daughter being asked for ID isn't the reason for this review. My concern is a policy that allows parents and children to enter and shop together, but apparently permits the parent's purchase to be refused if the accompanying child cannot prove they are 21--and customers are not clearly informed of that consequence beforehand. If that is Total Wine's policy, put it on the door. Customers shouldn't discover it after they've finished shopping and reached the register.

I'm surprised i didn't review this place yet. the setup is deja vu, unique, i've been somewhere…read morelike this before. upon entering, instantly i saw the setup. wine on left, hard liquor on right side. beers in the corner on the far left. no wandering around looking at various shelves. there's a counter in back that's conducive to liquor sampling or on sale use. there's hardly any shelves at all. win-win for consumers & owners. the cashier can eyeball each customer in plain view. no shelves blocking view. patrons can just peruse without touching anything. not all items are marked/priced. there's some pricing. as a gauge, the pricing is fair/market priced. brew: "smoke dank triple IPA" (5) altamont beer works, 11%, 16 oz. -bomb dignity! another winner from altamont. always like their dark brews. was :) when i discovered they were canning their brews, ensuring their survival. looking to buy a 6 pack of this when i see it! am glad i didn't discover this biz sooner. if i did, i couldn't stop drinking all the good crafts they have available. beats Total whiny & more. support local businesses!

What a dump No top shelf anything…read moreNo hard to find or premium products Empty shelves, missing lights And 5 coolers of IPA, because there's no other kinds of beer

Decent selection at fair prices on bourbon. They do charge secondary prices in harder to find and…read moreallocated bourbons, but not over the top. If you are looking for Blantons, bookers, Taylor and don't mind paying a fair secondary value, check them out!

Very bad customer care. The owner seems like he always angry. If I ask some questions he ignored…read more He doesn't know how to treat his customers. He needs to learn how to deal with people. So sad... Especially you're in Alamo. Very nice and friendly place but that kind of business mind... I don't know

Terrible experience and did not honor the price they agreed to. After posting a bottle of bourbon…read moreon Instagram, I inquired about it and was told a price by Jon. I was VERY clear about the bottle I was asking about and Jon confirmed the price. After going to the store TWICE, they refused to honor the price they quoted me, and instead said the price was for a different item. This is terrible business practice! On top of that, they blocked me from Instagram. Do not give them any business, go across the street to Safeway or into to lucky in Danville for proper service.

This place is absolutely dangerous but in a good way. Excellent selection of Bourbon. I ended up…read morewalking out with 4 bottles of bourbon. The selection for other spirits as great as well. Great sized location and the beer choices now and what coming in is competitive with other places. They have a great brand of beef jerky to purchase that is local. Service today was great with a lot of knowledge on what I was looking for. The location is very clean and will now be one of my go to spots.

My partner and I went to this BevMo on the evening of September 19, and I have to say our…read moreexperiences were night and day. The first time we came in, a long-haired employee helped us and was super welcoming. It was such a great first impression that we decided to come back later. Unfortunately, the second visit was really upsetting. Sep 20th We were greeted by a heavier-set employee named Craig, and right after greeting us, he started watching us from his peripheral vision while he scanned orders. Every time I looked up, I caught him staring, and then he'd quickly look down like nothing happened. It was obvious he was keeping an eye on us as if we were going to steal. When I called him out, he said something like, "Oh, most people have questions about the small mini shots," and that he was just making sure we didn't need help. But we had already told him we didn't need help. We knew exactly what we came for and were just looking to try something new. I work in retail, and I know the difference between genuinely checking on a customer and treating someone like they're a suspect. His actions were the latter, and it made us extremely uncomfortable. What makes it worse is that BevMo is in a predominantly white area, and Craig did not treat other customers the same way he treated us. It honestly felt like we were being profiled based on how we look. We're just two young adults trying to shop, not steal, and being watched like that was disheartening, discriminatory, and degrading. If Craig is the manager, that makes it even worse, because a manager should set the example for good customer service -- not make people feel targeted. BevMo needs to do better.

Clean, open space, easy to find sections, but hard to find sometimes the specific brands I was…read morelooking for. They either didn't have it on-hand or they didn't carry it at all. Super friendly staff - don't be afraid to ask questions! Even if they don't have everything I'm looking for, there is always something new or something to fall back on! It would be great if they began to have a section for Natural and Orange Wines.

I'm the short Asian guy who bows a lot. I know the guy working is family and hates his life and job…read morebut don't support this business. terrible customer service and terrible prices.

Crazy markup on all alcohol. Don't get swindled…read more $60 bottles for $130, $600 bottles for $1500.

LOVE this spot. It's got character. They carry different beers and ciders and things that you can't…read morereally find anywhere else nearby. The atmosphere is great. Trivia on Wednesday's with Luis is a highlight for us. I highly recommend you check this out!

Still a great spot. Definitely don't get stuck downtown. Check this place out. Big selection on…read moretap

Solid bottle shop with frequent sales, great prices, hard to find bottles, and tons of store pick…read moresingle barrel bourbons. The owner is fantastic, friendly, and if he doesn't have something, he will find it for you! Definitely a hidden honey hole.

Order from the barrel shoppe online all the time , great prices and super fast shipping always. Few…read moreof my military friends get military discounts which is great , would have been even better if free shipping was offered to military for purchases over $100 or $150 . But regardless it's a great store with great prices and great service , 5 stars all day