From the moment I entered the establishment, I felt that I was treated differently than other customers. The manager's demeanor toward me was cold, dismissive, and unwelcoming from the very beginning. Rather than feeling like a valued guest, I felt as though I had already been judged before any interaction even took place. Throughout my visit, several staff members were rude, unprofessional, and made me feel uncomfortable. Their attitude and treatment left me feeling embarrassed and unwelcome. Based on the way I was treated compared with others around me, I left with the strong impression that race may have played a role in how I was treated. Whether intentional or not, the experience made me feel singled out and discriminated against. No customer should ever leave a restaurant feeling humiliated or questioning whether they were treated unfairly because of the color of their skin. Restaurants should be places where everyone is welcomed with dignity, respect, and professionalism. I chose your establishment expecting excellent food and courteous service. Instead, I left feeling disrespected, deeply disappointed, and disturbed by the overall experience. Unfortunately, this was one of the worst customer service experiences I have ever encountered. I respectfully request that ownership investigate this incident thoroughly, review the conduct of the manager and staff on duty, and take appropriate action to ensure no other customer experiences what I did. I hope you will take this complaint seriously. Businesses succeed by earning the trust of every customer, regardless of race or background. My experience fell far short of that standard. read more

9:31pm 7/25/2026 My husband who's a truck driver was professionally asked to leave this establishment because he was on a phone call while eating his dinner.. Mind you there was no one at the bar with him. He was on the phone with myself & child; the music of Michael Jackson was just as loud as him speaking to me. Your Manager was asked the question " If I was white on a phone call would I be asked to leave?" Her answer was NO... Mind boggling.... As a transportation person (Truck Driver) there is not a lot of time from one destination to the next, so he has to knock a few things out at once. I would not suggest patronizing this restaurant at all since a simple phone call was a problem. I'm gonna assume the food would have been good had he been allowed to finish his meal to get back on the road to get to his next destination. So now that the WE know we (Truck Drivers/ Blacks) are not allowed we will no longer support this establishment. Only giving one star just to post the review read more

Laughing Crab - Receipt - Seafood Near Me - Shreveport, Louisiana

Racist. Music loud for no reason. People in the establishment was rude for no reason.

Just had 4+ lbs of crawfish more than enough corn, potatoes, and sausage you could ever ask for. Not to mention the top tier service and flavor is unmatched. Rubba boot, T-Johnny's, and most all seafood places could never . Not to mention the playlist and ambiance! 10/10 read more

I had the the fried shrimp and oyster platter. Shrimp was not fresh. Had been frozen and was over battered and tough. Oysters were likewise not fresh. French fries usually frozen fries. Highlight of the meal were the hush puppies which were great. Stick to boiled seafood and not fried. read more

This was my first time eating there. I did not like the all mix and asked for something different and i definitely didn't like the Cajun and I asked could i try something different and they said they could not change the order again. read more

Came to the laughing crab for my first sea food boil and it did not disappoint. Dee was our server tonight and she was amazing! Thank you so much Dee for making our night so great! read more

... I read all reviews and was very sceptical about food here but It was best crawfish I ever had!!!seasoning all mix is very buttery and just perfect, crab was melting in mouth... read more

I'm I had a really disappointing experience here. I asked for extra sausages with my order, and when I couldn't find the option, I tried to ask for help. Instead of being helpful, I was just told "it's under extras" -- which it definitely is not. The staff came across as unfriendly and dismissive, which made the whole situation even more frustrating. Customer service goes a long way, and this place really missed the mark for me. I won't be coming back. read more

Highly disappointed. Ordered the Create Your Own Seafood Combo with king crab, shrimp, potato's, corn, and sausage with a side of the Cajun sauce and rice. Normally go to Mighty Crab in Bossier but we were In Shreveport and just decided to try it since we were there. King Crab and Shrimp are we extremely over cooked. Shell was very bendy so when you went to crack it, bent and the crab was very rubbery. The shrimp took me LITERALLY 5 minutes to peal just one, which indicated it was over cooked because you could hardly get the shell off. The Cajun sauce was 90% seasoning. So there was a GLOB of seasoning at the bottom of the container. I have had my fair share of seafood and never have I been this disappointed. The only thing good was decent was the potato's. For what they charge, especially for King Crab, they needed to put more effort into cooking it. MOST DEFINITELY will NOT be coming back. Will just stick to Mighty Crab in bossier!! read more

Very fun family/friend/kid friendly environment the boil bags are amazingly flavorful!!! I love seafood and I can I say I have great taste in food so if you're ever in the area or in from out out town please i recommend the boil bags....out of town visitors come taste Louisiana!!!! My favorite spice is the lemon pepper hot but what's popular is the HOUSE flavor which is all the spices so try it and leave a review or simply leave me a comment Thanks enjoy read more

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The wait staff was very friendly and professional. The crab, shrimp, potato, and corn were amazing. The flavor of the boiled entrees was finger kicking delicious. This was my first visit. I absolutely will be going back for lunch. No complaints only 1/2 pound of deliciousness served up. read more

Laughing Crab - Boiled crab with potatoe and corn and sausage - Seafood Near Me - Shreveport, Louisiana

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Highly disappointed with the cooks in the kitchen!! I just found out that whenever a costumer don't pick up their order they rinse all the sauce off and replace it with new sauce then serve it to new customers...not only they that they feeding people food for the trash how sick Do better before someone gets sick!! read more

Have eaten there several times and has always been decent worth going back for, but today was my last trip. My shrimp was over cooked and the fish was under cooked. The oysters were ok, as was the gumbo. But the reason I will not be returning is the young people running the place had hard core rap music blaring with booming bass. I ask the waitress to please turn it down, she did very little. If yourgonna play music loudly atleast play music that might appeal to everyone not just the employees and not so LOUD !!! read more

Specials on Tuesday & Wednesday. They clean the shrimps as in devein. I think its best to dine-in versus getting to-go to identify if, in fact, the hush puppies and sweet potato fries are stale in general or just right now. The discount card I referenced as a punch card... I was WRONG. It was explained to me by one of the owners...that the cards are for $100 checks to receive $10 off another visit. Chilldddd, that hustle as explained versus punch card + stale hushpuppies and old fries = 3 stars and a I hope it gets better. More like a 2.5 read more

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Great service and excellent quality food highly recommend............. The boil bags are my total favorite

I fought not to give a two star rating. When my meal arrived in the steam bag, (shrimp, sausage, corn and potato), I opened the bag and to my chagrin, there was no steam. I was in a hurry, so I did not complain. But the greatness to really good seafood at this establishment add others like it, is getting 'cooked to order' food. It was hard for me to believe that this was so on this visit, my first btw. It like the food was cooked previously and dumped into the bag. Was disappointing. Service was good, the guy behind the counter needs to not take his customers for granted. Treat each patron as if ya Mom just walked in. Success (long term) will be easy! read more

The car legs I ordered were king crab and were soft, easily bendable and the meat tasted strange. Spent a lot of money for king crab that I could not eat. It also smells like gas when you enter the building. read more

Ordered extra spicy, twice through door dash was never spicy, i dont think they are a bad buisness , but if someone orders extra spicy they should cater to that read more

With the current reviews, I was skeptical to come to Laughing Crab but I couldn't be happier that I did. Laughing Crab is in a strip mall and I almost drove away to find another place instead of going in but I figured I would give it a shot. Once inside, the establishment felt nothing like what it looked like on the outside. It has a fun, nautical vibe with decorations and a layout that makes it feel like it should sit on the water. For lunch, I ordered the snow crab cluster and shrimp combo for only $18. It was a steal for the amount of food I was given. Brandon, my waiter, was very kind and patient with my request. They have all sorts of different spices but I ended up ordering mild old bay for my crab legs and shrimp. Brandon brought me gloves, a bib, crackin' tools, and a shell basket before I got my lunch. He also brought tasty garlic bread that I nibbled on before my lunch. My food arrived after a short time in a bag - which I guess is normal but I'm from out of state so was a little confused. I dumped out my food and got to work on my crab cluster first. I dipped my crab in drawn butter and it was the perfect salty, spicy, creamy bite of seafood! Even the shrimp were amazing and I finished every one! I wish they would have had actual silverware because I like to use that as a tool to get into my crab legs. I used the red tool but feel like I could have gotten more crab if I had a regular fork instead of plastic. The food was so good that I may go back tomorrow for lunch. If I don't, I'll definitely be back when I visits Shreveport again. read more

Laughing Crab - Sitting area - Seafood Near Me - Shreveport, Louisiana

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We were on a road trip from Dallas to New Orleans and decided to stop in Shreveport for lunch. This was my first time in Louisiana and my parents first time in almost twenty years, so we were all eager to try some Cajun food. The place looked a bit dull on the outside, but the inside had a very lively and rustic but clean feel to it. We were seated promptly, and i ordered Cajun wings as well as a pound of sausage for the table to share. Food arrived in 5-10 minutes. Cajun wings - Deliciously fried, Cajun seasoning is very prominent. Goes great with the ranch that comes with it Fries - Cooked almost perfectly, maybe could use a minute more in the fryer for some browning but still fluffy and seasoned. Sausage (with house seasoning) - A little creamier than expected, but that's probably because we ordered mild. It was still very tasty and great for a family of four or five. Everyone else enjoyed what they ordered, which consisted of spicy Cajun seafood and a chicken tender basket. The bathroom was a bit smelly, but pretty clean. Overall, I would recommend this place! read more

We started off with a dirty menu after the hostess dropped it on the floor, picked it up and didn't even bother getting a different one. Place is a dump, bathroom was disgusting. Smelled bad and not in the usual seafood way. Just like a dirty way. Food was overpriced. Ordered 1 lb of king crab and received two legs with a couple of small potatoes and slivers of sausage and a small corn. $50 for two legs is way overpriced. Would never step foot in again and do not recommend. Attached is the $50 meal. read more

Laughing Crab - 1 lb of king crab legs supposedly - Seafood Near Me - Shreveport, Louisiana

Visited while in town and really enjoyed it. Our waiter was real nice and attentive. The crab cakes were really good and the seafood boil was soo good but It could have been a little spicier (ordered hot) but the seasoning was there! read more

Y'all we have been here three separate times after the initial visit and it's been wonderful every single time. The food is always amazing and worth the price for the amount and quality you get. The hostess is always friendly and welcoming. Our waitresses have varied from fair to really excellent (which is anywhere really). I believe from reading the previous negative reviews that those people are ordering the cheap stuff. Yeah, maybe the fried baskets aren't great, but when I go we get the fresh seafood and it's worth it. If they had bread, I would have my plate perfectly clean. The leg combo ( 1lb king crab, 1/2lb snow crab, and 1/2lb dungeoness crab) is my new go to favorite! It comes with corn, potatoes and hard boiled egg! We LOVE this place and I hope they stick around for quite some time. It's what Shreveport was missing!!!! read more

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Visit #2-- It just gets better! This time, Charlie got the crawfish - 3lbs @ $25 with corn, potatoes, and egg - with House Seasoning and Medium heat. All I heard was slurping and soft moans. I did the crab legs again, but this time a full pound with corn, potatoes, and andouille sausage - also $25. I couldn't eat the corn and potatoes because I was STUFFED from the crab legs. This time, I chose butter and garlic seasoning and medium heat. Perfection. I did ask for bib and gloves. The bib worked perfectly. The gloves didn't fit well, so I made a mental note to bring my own next time. I am that person who has made merciless fun of the "Glovers" in the past; however, as Charlie so poignantly put it, I needed a shower after my last visit. This time, even though the gloves didn't fit as well, I left the restaurant feeling much more tidy than last time! LOL Our bill was 54 bucks. We left satisfied and happy. It was also an added pleasure to be served by Ms Wana who was attentive and pleasant, and to meet Ms Maggie (Yoki's - owner's - sister) and Ms Judy (general manager). Laughing Crab, YOU are our only Crawfish and Crab Leg joint in the SBC! Pulling for your success and grateful to still be able to get a table easily! ;-)~Mollie and Charlie Corbett read more

Laughing Crab - Delivered piping hot in a steam pot - it's an East Coast thang. - Seafood Near Me - Shreveport, Louisiana

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Really good food service was amazing and the food was very inexpensive. Everyone was super nice and good was hot and fresh. read more

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The food was great and the staff was very nice. It's pretty expensive though for just two people even. Get the house special seasoning, so good! read more

Laughing Crab - Seafood Near Me - Shreveport, Louisiana

Atmosphere was pretty cool, Food was alright, BUT the service was awful! Seriously won't be back because of how bad the service was.

Although I love seafood, it wasn't what I expected in a Louisiana dish. It was a little pricey for it to be mediocre! I wanted seafood from home, but was disappointed! Service was great. That was my first time going there. I wanted to see what the hype was all about. However, I did love their hologram sign in front of the building................................ I may give it another try next time I'm visiting home. The atmosphere was great. The seating was okay. read more

Laughing Crab - Seafood Near Me - Shreveport, Louisiana

Great spot! Food came out quick and hot. Crawfish weren't very big but it was December so that was expected... we just needed a crawfish fix! The house sauce is an interesting blend, not bad just different! Give it a try if you want something new! read more

Laughing Crab - Snow crab, shrimp, and crawfish in the house sauce! - Seafood Near Me - Shreveport, Louisiana

This is probably our favorite seafood boil place ! Recommend the house special sauce ! Everything is spot on! Our waitress was very nice and she made sure we were doing fine, great customer service! Place is clean and good environment! Definitely going back! read more

Laughing Crab - Seafood Near Me - Shreveport, Louisiana

This place is garbage. No seasoning in the crab boil. Crab legs are over cooked. They're overpriced for such subpar mediocre food. I will say the crawfish were actually really good. It's safe to say I will not be frequenting this place again read more

One of the best seafood spots in town! I think collectively I've eaten here 5 times and 3 those times were to-go because I'd gotten off work late and dine-in was closed! The garlic butter sauce is my go to but the other flavors are great as well! I usually order a combo because it's enough to fill me up for a great price! read more

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Went to laughing crab past Saturda. The food was not that good. Crab chowder had very little crab in it. The crab legs had not taste. They also added 10 extra dollars the tips. Why would we tip them more than what the food Cost totally. read more

Service was great, price was good for what you are getting. Food was amazing. We got the BIG combo platter ($89) don't remember what it was called exactly. I'm a very big eater, me and my wife split it and I was unable to finish it. Everything was cooked and seasoned to perfection. I can't remember the waitresses name but she was on point as well. We don't have seafood this good in Abilene Texas. Anybody frowning on the $89 thinking it's high go to Papadeauxs or Joe's Crab Shack I promise you won't get this much BANG for you're buck. read more

Laughing Crab - What's left - Seafood Near Me - Shreveport, Louisiana

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The service was great, our waitress was very sweet. But, as far as food goes, not very good. The Crab Rangoon was on point for appetizer. I got the shrimp basket: it had no seasoning what so ever. The fries where bland and the shrimp tasted like shrimp/flour/water. My husband got the catfish basket and it tasted like muddy water. Not impressed. read more

Laughing Crab - Having lunch with my husband and baby! Excited to try something new! - Seafood Near Me - Shreveport, Louisiana

A nice little hole in the wall type boiled seafood place. Came on a day when there was a boil water order in place, so drink selection was limited. We had two Wednesday lunch specials, had to be steamed since the boil notice was in effect. Overall the food was pretty good, the atmosphere was alright, the music was a little too rap for me, but not too overwhelming. Kinda pricey, but what's not anymore. We'll be back. read more

Definitely good enough to say check em out. Saw someone say they weren't dark enough and received bad service. That's awful, bad service is due to bad people and it happens. Seems like we should be beyond that. In any event the crowd was diverse and that's always a plus. My server wasn't personable but she warmed up. The food came fast, it was hot, and seasoning was good enough. Not perfect but considering the fact this wasn't my kitchen I will give them a thumbs up. Prices were decent and selection was pretty good if looking for seafood boil type of options. One thing I try to do is support the locals and explore. This is one of those places I would say it's worth a shot for your Cajun cravings. Not perfect but a darn good option. Give 'em a try. read more

Super good! The sauces are good as well, any of them.N the Pina colada's oh yes! Try them!

We loved it!! Staff was friendly, GREAT food, and very reasonably priced!! Would definitely recommend to anyone that loves seafood.