Went here to use dryers, since my dryer was broken. Incredible place, super nice and very helpful…read morestaff! Clean areas with many washers and dryers! Drying down in approximatley 20 minutes. Would highly recommend Wash Smart Laurdry in West Chicago!

I liked how quiet this place was, not a ton of people were there which surprised me because it's a…read morereally clean facility with all different sized washers and dryers

Super clean, great, friendly employees, easy to navigate and a cup of coffee to boot!read more

Friendly service! Clean and good machines. This laundromat takes cash and card for payment. They…read morehave self service machines and drop off service.

The floors were dirty, the machines where you put the soap in were filthy. Sketchy people would…read morecome in and out and look around and leave. Thankfully, there was one other person in the laundromat with me or I'm not sure what would've happened. Do NOT go alone as a woman at night! On the positive side they do have Internet.

Came in to wash on a Sunday evening at 8:00 and upon loading the $9.00 washer (the largest…read moreavailable) the cycle began but did not spin at all. After 10 mins I contact the number posted in case of any issues and Henry (who stated he was the owner) answered the phone. He was really condescending when I was explaining what the issue was and asked if I could send a video. I then asked if he had someone on duty and for the 3rd time he repeated it how it was a Sunday and that was a good enough reason why no one was on location. Although the laundromat is open for business on a Sunday evening which is when most people wash. He was really nasty about the whole situation as if I was being a bother or if it was to his surprise someone was having an issue with the washing machines when half the laundromat is filled with machines with " out of service" labels tapped to them. He then abruptly stated how he would be at the location in an hour and this was at 8:17pm and he has yet to show. There was however a "volunteer" sleeping in the back who couldn't offer much assistance in the matter. Henry has the poorest customer service as a business owner servicing the community and I wouldn't recommend anyone coming to this piece of laundromat. He was adamant about having two locations this one for whatever reason seems to be an abandoned establishment while open to the public but no attendant on duty. Do better or close it down Henry with the poor customer service skills and horrible attitude!

needed a large washer for a comforter. it took $10 of quarters, but it got the job done very…read morenicely! The lady working their was vey helpful and even took out the comforter and fluffed it during the dry cycle.

I had to come here to use the large washer, I found the woman who works here to be very pleasant…read moreand helpful.

Great Owners. Was in Naperville for seasonal work. They did an amazing job. Friendly, fast and…read moreaccommodating. Would recommend!

It's a great atmosphere to wash and dry your clothes! I've been several times! I appreciate the…read morewarm friendly customer service!

Place is amazing owner/manager was really helpful in explaining everything for a newbie like me…read morewould definitely recommend to anyone who needs to get laundry done.

M & T's laundry has consistently been a clean, professional business that I depend on for my larger…read moreitems. I typically drop them off and pay to have them cleaned and they have always gone out of their way to be helpful. I have brought costume items in and they have even helped me sort them and put them in chronological order (each costume is numbered). They are an asset to the community. I only wish there was a sandwich shop next door so I could grab a bite while I wait!

I'm so sad to write this review. For years I have brought my large rugs here to be washed. I foster…read moredogs and so I need them cleaned every couple months. Today I got a call that the price had been increased and when I questioned it, I was told to come and get my rug. I have heard other people have had problems with the owners here, but I personally had always had a great experience. I am so very disappointed. It wasn't just a little increase, it was over 30%. I understand everything is costing a little more today, but I did feel that was extreme. I also feel as a customer we have a right to question and voice our complaint/concern, but apparently not here. **The owners reply if full of false statements: I did not raise my voice or get upset with the clerk that called me. So I was surprised when she called me back and said the owner would like me to come get my rug. *I did not brow beat the employee, I was nice to her, I asked her when this was increased because I come all the time. I came right away to get my rug. Had there been some offer to work with the price discrepancy I would still be a customer today. *I never said it was price gouging, I have a right to be upset with a huge increase. I then agreed to do it this time but was not sure if I'd be back. * The owner is the one who said I should come get it because he was not comfortable completing the job. As you see from his reply, he's not the nice man I thought he was. And that's sad.

Let me start off by saying that generally speaking have been a loyal patron of this business for…read moresome 15 years. My major reason for writing this here review is maybe can get the folks at WHEATON SUPER WASH LAUNDRY to do something about their laundry personnel (for better lack of words) and how he chooses to interact with (both potential and) actual laundromat customers. Before going further I may very well visit this laundromat during late morning to actually visit staff so can show cellphone photos that YELP might not allow to be posted. The central theme of this review might revolve around a hypothetical statement as such: " Hello Sir, my name is Jon Doe, and I work here. I am just wanting to let you know that last was typically is no later than 8:30pm, yet if you feel that you may be able to finish by ten o' clock pm, there should be no problems; have a good day. For good measure also, hypothetically displaying a name badge and or PRESENTABLE attire and or store 'garb' that says ' Wheaton Super Wash Laundry'. Instead, I was confronted by an individual who just confronted me in an accusational manner stipulating how it was after 8:30pm and you cant start your laundry endeavors. After a little back and forth and threats to call the police as well I pointing to the fact that there had been individuals who were starting their laundry tasks while I was interacting with this laundry staff. I would like to state that it was ONLY after seeing this individual with a yellow mop bucket and mop as he was (half heartedly) mopping the floor that I surmised that this individual worked here and that at that point I was going to write this here review. Before closing I would like to make a couple points that I do hope the store management owners will address. First off, as an important FYI, the actual time I attempted to start my laundry was 8:34pm. Secondly, this individual had no problems allowing other individuals to start their laundry tasks thereafter. Thirdly, as alluded to in previous paragraph, I was a bit defensive at first for there was this ill-mannered (for better lack of words) man in lethargic looking jacket, headphones/IPad, grungy ripped sweatpants and shoes that looked like they were about to fall apart. I do not know about you readers yet FIRST IMPRESSIONS ARE EVERYTHING! For all I knew, initially, this was here a homeless or destitute individual going about trying to solicit change from laundromat customers. It is again my hope that someone looks into this matter. Oh lest I forget in a LOL moment, despite having started my laundry endeavors at 8:35pm, I finished my laundry tasks (both wash and 30 minute dry cycle at 9:30pm...well before 10pm closing time.

Was first time and it was great. Picks up on time and returned On time. Followed directions. Very…read more Pleasant. Clothes arrived back beautifully folded and very clean. Getting ready use again. Thank you for the great service staff and owner were very helpful. Kyle

I was overcharged, and the process for returning the keys was not clearly explained to me. During…read moreposted open hours, there was no one available at the front desk to assist, which made it difficult to complete the return properly. Overall, the experience reflected poor service and disorganized management, resulting in a negative and unprofessional environment.

THEY TAKE MONEY. Had to put $6 to get my $3 service and fought to get it back…read more Fix the machine.

Smart Wash Laundry is a modern, well designed laundromat. It utilizes smart cards, which can also…read morebe used for the vending machines and entrance to the restrooms. The employees are friendly and helpful. They do a great job keeping the facilities clean. It is rarely overcrowded to the point that you're waiting on washers or dryers.

Old washers and dryers. The lint traps are broken. Nothing in the vending machines. When the place…read moreis empty it's a little uncomfortable, not a very welcoming place.

This is a great small laundry mat Easy to wash prices are…read morethe lowest In the area Always clean