Blue Wave laundry is a wonderful, local, MWBE with good location, Staff, service & price…read more At little to no extra expense, they will wash your clothes like your MaMa did! They're folded so nicely, that if you unpack them right away, you barely need to Iron. Provide your own hangers & they'll send them back like That Professional & Friendly Staff also accommodate & support in-store customers as well. I highly recommend them & have referred them to others/business for bulk service. Peace. Cato

I came to this laundromat expecting a simple experience, but it turned into one of the most…read morefrustrating customer service experiences I've had. Before starting, I specifically asked an employee which washer I should use because I wanted to make sure I didn't have any issues. She told me she didn't know but said none of the machines had been having problems. After spending $9 on a washer and adding liquid detergent, Tide Pods, scent beads, fabric softener, and laundry sanitizer, I noticed about 20 minutes later that the machine was still stuck on the pre-wash cycle. There wasn't a single sud in sight, just water continuously running. I asked another employee--an older woman--if it was normal for the machine to stay on pre-wash that long. She acted like I was inconveniencing her. After pressing several buttons, she finally admitted the machine was broken and told me I had to move all of my soaking wet towels and laundry into another washer myself. When I asked what was going to be done about all of the laundry products I had just wasted, she laughed, said, "There's nothing I can do," and walked away. She eventually brought over a cart, but instead of offering to help, apologize, or show any concern, she stood over me while I struggled to move heavy, soaking wet laundry. I got completely soaked in the process, nearly slipped walking back and forth, and she continued humming and singing as if nothing had happened. After I continued expressing how rude and unprofessional the situation was, they did pay for another washer, which they absolutely should have since the original machine was broken. However, the only acknowledgment of all the laundry products I lost was a small cup of Tide detergent. That didn't come close to replacing everything I had already put into the first machine, including liquid detergent, Tide Pods, scent beads, fabric softener, and laundry sanitizer. Machines break--I understand that. What I don't understand is laughing at a customer, showing no empathy, offering no apology, and making someone handle soaking wet laundry alone while acting as though they're the inconvenience. Customer service costs nothing, and this experience showed a complete lack of it. Since this business only has one location, I was surprised to find that the website photos looked nothing like the laundromat I walked into. The difference between the advertised appearance and the actual facility was significant.

Not sure why this place have such bad reviews. I go at night so it is not too busy. Prices are…read morepretty reasonable. $12.50 for super large machines where you would wash your blankets $5-7. 50 for the smaller and middle tiers machines. If you deposit $10 you get an extra dollar. Everything seems pretty straight forward Staffs seems fine lol I don't find the need to interact with them if I can figure out everything on my own Only deducting a star cuz the giant dryer they had would not switch to hot, it was stuck on warm and all my clothes did not completely dry. I also went a little crazy and stuffed the whole machine Plenty of parking here. Marshall's across the street if you don't want to sit and wait. Solid location and laundromat

Large variety of washers and dryers, floors always seem clean. I'll keep coming back as long as…read moreneeded.

Was at this location a few times the last few weeks because of the overwhelming amount of laundry…read moreand it's just easier to go get it all done at once!! It was 100 degrees today ! The place was so cool ! But that's not why I'm giving five stars! The lady with long dark hair who works there (sorry didn't get your name ) has always been so pleasant and nice ! Today i was over heated felt faint and dehydrated! I asked if she had water she went to look , no , had none , ten minutes later she comes in from the gas station Nextdoor with a cold bottle of water for me !!!!! THIS is what customer service is about! THANK YOU SOOOO MUCH ! Your kindness meant so much to me !!! Hope you or your boss sees this !

in the washing wonderful but the dry is a are too much money and they don't get hot. I usually…read morecould drive some clothes for $1.25 which is 6/4 I've done spent about six or seven dollars trying to these clothes. I'll wash it but I won't

Our washer stopped working properly so we looked for a "decent" place to do our laundry. I saw the…read moreoutside and immediate thought it was going to be an overcrowded place. It looked tiny. I walked into one of the CLEANEST looking UNCROWDED places I've seen. The employees were wonderful and helped explain how to use the machines. One employee walked around and wiped down the tops of the washers where people dripped the soap. They have all sizes of washers available. Their prices seem pretty standard for washing machines and dryers. I WILL definitely come back to do my laundry here again! Thank you for having a decent place to do laundry that did NOT make me have anxiety.

I go regularly to drop off my clothing for a wash and fold service. They have quite literally never…read morefailed to amaze me with how well they organize, fold and make the clothing look brand new. The price is amazing and you honestly can't beat it!

I dropped off my father's suit because there was a stain on his pants. The attendant said that it…read morelooked like a superficial stain. Either way I was going to have them try it. I knew they wouldn't go as far as to damage the fabric as they told me as such. When i went in today to pick up the pants I was told they got as much as they could without destroying the fabric. I asked if that meant they could not remove the stain. I was told no. I took the pants to the card & lo-and-behold, there is no teammate of the stain to the untrained eye. Either they said they could not remove the stain because they can see it better than I or that is their way of CYA'ing. The pants look brand new. Thank you dependanle cleaners!!

This Laundromat/cleaners was calm and clean, something I value when my necessities need to be…read morecompleted. It had great prices. For .37 you get 10 minutes of drying time! Amazing! The large washing machine that I used was like only $5 and change. It is a few blocks from a plaza that has Asian restaurants, liquor store, dollar tree, Dunkis. I had a great experience there and would definitely go back to that one or try out other of their franchise locations that may be closer to my home.

amazing response time. Gets things done quickly especially in an emergency…read more prices are as good or better than any other place in the city workers are polite and looking to help at all times. can't recommend enough

In response to the owner's review, why would I trust you to fix a mistake when your employees…read moreclearly couldn't get it right and denied any wrongdoing in the first place? I politely requested a refund because I clearly had to go somewhere else and pay for the same service again, and your employee flatly refused. After a decade of bringing my clothes here, I feel that flat refusal was poor customer service. Your employee could clearly see that the two pants were different lengths and therefore should've acknowledged their mistake.

The worst laundry mat ever. Do not go! Half the machines do not work. The women laundry attendant…read morehas the worst attitude and is none helpful. She is always getting into arguments with the customers.

I have patronized this laundromat for almost a year, it's one of the better ones within the area…read more Due to the recent upgrades, fresh paint, additional televisions, and wifi, this has definitely make this laundromat my top place to launder my clothes. Not only I am in and out within an hour, the machines are clean and ample, the space is open and spacious. I would highly recommend this laundromat.

I love this place! So convenient and the owner is a terrific guy! Highly recommended.read more

Terrible! The woman is so rude!! And they are always closed even when it says they are open! She…read moreonly wants your business when its convient for her or if you are will to pay the extra to have them do your laundry. Ive stopped there 3 times, once it was just closed during the middle of the day with the open sign on, and the last time she told me she was closing early and that I couldn't do my own laundry there (after she let me bring all 5 bags to the door) I would have to pay to have them do it or go elsewhere. I left and will NEVER bother stopping at that place again!!!!