Dropped off blankets to be bulk cleaned - they returned same day and clean and fresh. Price is…read morewell worth the service (drop off, pickup clean and dry and you save hours of time). Have been a few times, pleased every single time.

Quick service turn a round on pick up and delivery. They keep your preferences on file which makes…read moreeverything run smooth.

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

No complaints here. I highly recommend. My clothes were picked as stated and returned, fresh,…read moredried and folded. I'm getting the next loads ready. Great service!

Had two pair pants hemmed. Tailor worked quickly and did superb job. Glad to find a great tailor in…read moreeasy location!

Was a pleasure finding HL. After comparing replies from multiple vendors, HL was the most…read moreconsiderate and helpful. And did an excellent job in rush time. Would go back again for all my needs.

Beware! A third of the dryers there don't actually work. they only get warm. that has happened to…read moreme 3 times and depending on who's at the regi you may or may not get a refund to add more quarters to different dryer that works. Too much drama just to get your clothes washed!

People's who's work there's are very nice never had no issues or problems for most part great…read moreservice she's always been on time's.

I used to leave my clothes to be washed at this laundry, but unfortunately, for the past month, my…read moreclothes have been coming back with a terrible smell. They didn't even use soap to wash them. The women who work there are incredibly rude, and the clothes come back stained and smelly. I don't recommend it! I used to leave my clothes there every week and paid a lot of money, and even gave tips, but I don't know what's happening that they're treating customers like this now.

Excellent tailoring and so fast! I had a bathing suit, dress, and a pair of shorts altered and they…read morewere all perfect.

I don't expect anything fancy when it comes to laundromats, and this place is just that. And until…read morehell freezes over or my landlord finally fixes my dryer, Hub is where I'll be washing my digs. There are plenty of machines, I've never run into problems with that. I like that there are several different "levels" of washers depending on what you need and they all have clearly marked instructions -- good for people like me who are very new to washing clothes outside the home. It's pretty clean too, but could probably stand a facelift. There's an arcade game and a TV which are great when people are waiting with kids. There's also a row of chairs where you can usually find me lost in a book until spin cycle. The only negative I have about this place is the owner. I've had zero personal interaction with her, but because I actually sit and wait for my laundry instead of coming and going it allows for some observation time. Incident One: The first time I ever came here I saw the owner get in an argument with a customer over a quarter. Yes, that's right. 25 whole cents. The woman had asked for change for a dollar and only gotten 75 cents back. There was no delay, no slight of hand. She looked at the 75 cents she'd just been given and promptly told the owner she was a quarter short, holding out the evidence for the owner to see. The owner blew up, saying it was impossible she'd made a mistake. This went on for several minutes until the owner finally realized how ridiculous she was being and gave the woman her quarter. Awesome. Incident number two: A lot of Boston laundry services offer pick-up/ drop-off washing services. So you bring your laundry in, plunk it down, and don't have to worry about a thing. I'll just say that it miiiiiight not be in your best interest to try this at Hub. I witnessed the same, delightful owner laundering a man's large batch of laundry he'd dropped off. There were easily enough clothes for 2 - 3 loads. What did she do? She piled, shoved, and CRAMMED all those clothes into a single washer. I mean, I'm no laundry expert, but when you have to use a broom handle to get it all in (I kid you not), perhaps the investment of another $2.50 for a second machine might be worth the while. Moral of the story? Wash your own clothes, bring your own change, and you'll leave happy and clean.

Been coming here periodically for over a year to use the laundromat and for dry cleaning. Last week…read morefour tops and a pair of pants I had dry cleaned came back reeking of cigarettes. I brought then back and they re- cleaned all the items for no additional charge, but they came back still with the strong cigarette smell. I thought initially it had been an issue with someone driving the truck, since I know they do the actual dry cleaning offsite, but on my most recent visit the shop actually smelt like someone had been smoking in there. I won't be coming here any more- dry cleaned clothing should smell fresh and clean!

Very satisfying the machines really cleans your clothes great always someone available to help you…read moreand it's always very clean overall parking right at door a few eating spots are steps away just a great laundry day at dependable on DOT AVE

I have gone to this Dependable Dry Cleaners for many years. Not anymore! About a month ago, I…read morenoticed a missing item on pickup. Honestly, I may have had missing items in the past, but this was my favorite shirt. It was a very expensive cashmere short sleeved polo. When I mentioned it to the person on staff, she looked up my drop off inventory and said that it wasn't on the list. This tells me that the guy who took my drop off, and was about my size, must have left off the list and taken it. The staff told me that her manager was on a work call and would reach out to me about it. They also told me to check and see if it was at my house. Immediately said that it is not. Time went by, so I called back. I was told that the manager would reach out to see how I wanted to be reimbursed, store credit or a check. Another week goes by no call. I've called 3 times and gotten the same response. No resolve, no one calls me back. In the end, all I wanted to do was for them to make a note that if it showed up somewhere that it was mine. It's obviously not showing up and the management has no intention of addressing the issue at all. Stay clear of this establishment.

Service here is excellent. I came in on a Monday afternoon with a dress that needed some heavy…read morecleaning and a couple of small alterations by Friday morning. The deadline wasn't a problem, but I had to call in the middle of the week for an even earlier pickup, and that request was happily accommodated. I came in early to pick up the dress which wasn't ready yet, and to save me a trip back the owner offered to drop off the dress directly at my house. The dress came back in beautiful condition, better than the day I got it. And even the charges for the alterations and cleaning were all reasonable. I was a customer from hell, and the service I received was amazing. I can't recommend this place enough. Orlan's will get all of my future dry cleaning and alteration business for the foreseeable future. Support this awesome small local business!

In recent years, the quality of service has plummeted. Today I picked up my Prada suit that needed…read moreboth elbows sewn/repaired- BOTH. I left the suit with them for two weeks, and they only repaired one. The woman gaslit me saying I only paid for dry cleaning and to have one elbow repaired. Why would I repair just one?! She was the person who put in the repair order as well. I know I told her both. Earlier this year they charged me for a service and didn't do the work; I had to return with the pants and explain to the man and woman twice what the issue was. I will not return after 16years of patronage.

The dryers work really well and the machines are clean…read more The place itself is a untidy, very unorganized. Theres not that many seats. It could def use some attention. But none the less a good place to wash clothes. Just needs a few updates.

Easy and really most affordable around. Worked quickly and well. Floor was a little broken but they…read moresaid it was the Landlord that wouldn't budge. I'd definitely go back. Little shopping to do in the area too.

Pros - it's close to my residence…read more- there is no more than 3 people in the washateria on a weekend in the afternoon. - you can add more time on the dryer if need be for a quarter which adds 10 min if I remember correctly. Cons - the washers are not as big as advertised (the double load is really the size of 1 load, the triple load is really 2 loads, etc) - it's about $5.65 to wash 2 loads if you decide to use the maxi load washer - there are not enough carts - the layout is in an odd shape so you may bump into other people if you're drying at the same time.

I like this laundromat because it's got no frills, I just need to do my laundry and this place…read moreexists just for me to do that.