our experience at the star laundry club in Orem was fantastic! The man who served us was very…read morehelpful. We had the option to use cash or card . Transaction was simple. The machines were state-of-the-art top-of-the-line stainless steel. The whole experience was quick and pleasant. I recommend them to everyone!

Simply AWFUL experience. My wedding dress was RUINED here. I brought it in with a few small fresh…read morestains and got it back with the original stains still there, plus new large oily stains from their "cleaning attempts." On top of that, there were obvious new stitches added that hadn't been there before, and they didn't even remotely match the fabric or color of the knit. I also brought in a trench coat, which came back with all the same stains untouched -- honestly, for the best considering what happened to the dress. When I returned to show them the damage, there was no apology, no accountability, and no attempt to offer compensation. I had to request a refund myself. The employee handed it to me and simply walked away without even acknowledging the inconvenience. This place used to be excellent before the ownership change. Now it's an absolute mess. Please do not trust them with valuable clothing, especially anything sentimental like a wedding dress.

Traveling always presents the challenge of trying to find a good, clean, reliable laundromat…read more Finding a place may be easy. Finding one that answers all of the above is not so easy, and the Tremont Street Laundromat ticks all the boxes. It's super clean, small and friendly. On my visit I realized I don't have any Bill smaller than a $20 and I only needed $5 to do my laundry. As they say, "it takes a village...". After asking for change for a $20, which no one had, person donated a card, the other gave me $5 (I happened to have $5 in quarters which I gave him in return) and basically, everyone looked out for me! Thank you strangers for your kindness and help! Pros: Clean Good selection of machines Reliable Friendly Good selection of different sizes of washers Cons: Card costs $2 Only bills, no quarters No change machine

Machines out of order. Cant purchase card. No one here to help. Would give 0 ifi couldread more

Started using this laundry service a few months ago and it has been WONDERFUL. Ample pickup and…read moredelivery time options means I can get my family's laundry done quickly and on my schedule. Imagine the joy of returning from vacation with bags of freshly laundered clothes waiting at home! I find the price reasonable for the convenience. They also offer dry cleaning and tailoring. Haven't trying yet but I will in the future!

No complaints here. I highly recommend. My clothes were picked as stated and returned, fresh,…read moredried and folded. I'm getting the next loads ready. Great service!

Got a suit pressed before a wedding and needed it done in 3 days max. The owner was very…read moreaccommodating and was able to ensure it was done when we needed it. A little pricey but that's just Boston and the price you pay for convenience! Not sure why there's so many bad reviews but they all seem dated. The place is definitely a little more updated and has possibly gone under new ownership since the old pictures that were posted. Support this small local business!

Fong does my sons wash and fold most of the time - it's always perfect. No one can fold like him!…read more They always accommodate my pickup request for end of day, if drop off is not too late ... they're friendly and professional. The lease must be expensive in their building, I know my sons tiny studio in the building is pricy, hence the self wash prices. Take a break from laundry and just drop off your dirty stuff and pick it up washed, dried, folded and bagged perfectly if it's within your budget.

Dropped off blankets to be bulk cleaned - they returned same day and clean and fresh. Price is…read morewell worth the service (drop off, pickup clean and dry and you save hours of time). Have been a few times, pleased every single time.

Quick service turn a round on pick up and delivery. They keep your preferences on file which makes…read moreeverything run smooth.

Excellent service, good prices, very friendly. They were helpful for washing pillows and bedding as…read morewell as clothes!

The lady owner is extremely rude and mean. I was treated really badly just for getting up to check…read moreon my load. She kept following me around and policing me like I was a thief or something. The daughter is nice, but I will never step foot in this place again.

Average for Boston south end. The lady is somewhat nice, although gruff. The phone doesn't work…read more Don't try calling. The washer and dryers are fairly free outside the weekends and 6-8 most days. Especially in covid times. It's a real scam with the card system cause you invariably lose $1-2 in change and $5 when you lose a card.

Review for drop-off only:…read more A few times in the past year when I've been really busy and stressed, I've dropped my stuff off here. Never again. They destroyed a dress, two shirts, and a whole bunch of underwear and socks all in one fell swoop. They all have huge blue splotches all over them. Apparently they have never heard of separating darks & lights. UGH. Not even an apology or acknowledgment - they just sent me on my merry way to discover when I got home that I had paid $18 to have $150 worth of clothes ruined. Jerks.

Open 24 hours. Always super clean. Love the app. I like that there are always available services…read more Nice newer washers and dryers.

Perfect service. Owner answer my text personally to try to meet our need. They deliver to our hotel…read morewhich is very convenience for us.