Incredible unprofessional owner who cannot stand by his company's commitements…read more I contacted these folks to take on a large job leading into the memorial day weekend. I rang them with 4 days lead time for the job. I have an elderly mother in the Albuquerque area that I take care of from 1000s of miles away so I rely on good yelp reviews and clear communication from businesses I contract to assist with things she needs done. This past weekend an exterminator found 3 bedbug carcasses in one room of her house and advised that we do a proactive full treatment to prevent any real issues. Part of this treatment plan requires that all textiles in the home get a deep cleaning in hot water or dry cleaning. I contacted this business and the lovely lady Suzy(?) at the reception took down all of my information and understood the situation and the ask. She told me she would verify with the business owner that they can take on the job. They called me back and said they could do it. So I setup a pickup for today (friday leading into the memorial day weekend). We have an exterminator coming by tomorrow to complete treatment. But, when the delivery guy gets there to pick up the laundry he calls his boss to say it's a lot of stuff. I had been clear it is every article of clothing and linen she owns. It's 6x 20gal trashbags and 3x 10gal trashbags full of laundry. Last minute, the owner calls me back and waffles before finally deciding he doesn't want to take on the job. Now I'm stuck trying to scramble and find someone last minute who is professional and stands by their commitments. I offered to pay any overtime or additional charges but the owner refused. Suzy the receptionist earns an A+ for being a pro, polite, and courteous. The delivery driver and the owner earn an F for being terribly unprofessional, backing out of a commitment and leaving my elderly mother stressed out. Kind of a dick move. Can't recommend these folks at all.

Well I removed my old 4 rating DON'T get me wrong ; I this…read moreplace but this particular review is because I WANT THEM TO GET THEIR HOURS STRAIGHT ‼ Since they moved I have noticed that online it lists 9-3 everyday but when I come to the new location it is 8-3 so DON'T ask SERI !!! She has not been corrected and shows it open till 6‼‼‼ So your service is an easy 4 star but you HAVE TO CORRECT ONLINE INFO ‼‼‼ITS FOR YOUR OWN GOOD

The pricing here is subjective depends. Who's at the front desk asked to speak to the owner or…read moremanager was told I could not finally ran into after a couple of visits to the owner and she said she does not address customers. I notified her. This would be my last, even though I was going weekly because it's the closest to my home on my washer and dryer out, but any owner is not willing to talk to customers shouldn't be in business and one small basket of laundry shouldn't be $55-$65. there's a problem here I travel a lot and take my laundry to laundromats all over the country and it's averaging for something of that size and even larger $20-$30 price gouging lack of customer service and no regard for talking to a customer that had a concern. She already had answers to my concern before she even got to meet me, I was a consistent customer with large tickets and even set aside they were overcharging me because it was closest to my home, but if the owner herself doesn't take credit customer service, I highly recommend you go to one of the other nearby laundromats go somewhere where your patronage is valued she actually told me good luck going somewhere else bye

I came to wash it costed me $45 and my clothes didn't wash right or they didn't dry. never use this…read morelaundry they rip you off not to mention the Mexican staff is rude . I recommend Leo's laundry mat less expensive and the washers wash your clothes and the dryers dry your clothes you don't have to spend so much money.

Needed a fluff and fold service near my hotel and this was the closest I could find. We called and…read morethey were super friendly. They had our laundry done within an hour and a half. Great customer service and they did a great job as well!

I've lived in a lot of cities and used many a dry cleaners but I have to say, Route 66 Cleaners is…read morethe best one I've ever been to. I no longer live in Albuquerque but the quality of their work still sets the bar and I always find myself comparing other dry cleaners to them. Always friendly, incredible reliable, accommodating and willing to go the extra mile to get it done right. I travel a lot and use a big backpack, which they would always clean on my return, turning the dirt ridden sack into a brand new bag! Love Route 66 Cleaners and hope to find something comparable where I live now, but still searching.

It's really clean... It's easy to park and it felt safe and easy to use the machines... which were…read morealso clean

Clean, easy to use, lots of space, and cool arcade games. Bonus old school soda machine!read more

Uts in a bad neighborhood but I was nearby so I gave it a try. The large washers are $7 a load. The…read moresmaller are $4. $7 seems a bit pricey to me. The place is clean and well lit. There are dozens of washers and dozens or dryers. Overall it was a good experience.

I have not needed to go to a laundromat since I moved to ABQ 10 years ago. But when my dryer belt…read morebroke I had to find a laundromat close by. This laundromat was very close to where I live and I was very impressed at how large it was and how many machines (washing machines and dryers) on the premises. I didn't use the washing machines because I washed my clothes at home. The dryers are huge and it only took 4 quarters (30 minutes) to dry my clothes. The staff very helpful and there were two change machines there. Also there is a dry cleaners adjacent to the laundromat.

No ATM or smaller bill exchanger. Other than that great places. Eddies market next door is awesomeread more

The facility is clean and has staff on site the only thing I'd say the down side is was cost but…read morethe quality was good