My go to place. U fortunately for them the last few things I've brought are because I let my son…read morehave food in bed (insert ketchup covered comforter image in your mind here) Very reasonably priced, they're across the street so I don't go anywhere else and I'm kicking g myself for trying to clean a shirt that had anaplle juice fiasco bc my washer ate the thing up. But it was like between 30-40 for a california king. (I want to say $32 but my son ran off with the receipt for his stash) They have a drive thru you can use a bag to drop off and go pick up but I stay home now so I assume it's as good as it was a few years ago but definitely come here for larger items (like ketchup crusted comforters bc you're sick and just let your 5 year old eat in bed)

Nice drive through for drop off and pick up. Clothes are nicely pressed! Priced reasonable. Highly…read morerecommend!

Ms. Bali was responsive, expert, fast and fairly priced. She makes an in-home business feel…read moreprofessional, accepts Venmo, and goes the extra mile. Feels like you have made a friend by the time your project is complete to your satisfaction!

Absolutely amazing experience! I received a dress late on Friday that I needed for an event…read moreSaturday evening, and of course it didn't fit right. It was too big and looked awkward, and I was totally panicking. I reached out to this seamstress, Bali, and not only did she respond quickly, but she was also incredibly flexible and kind. She was able to fit me in for a same-day alteration and charged a VERY fair price. The service was exceptional, and the dress came out perfectly. It fit like a glove and looked fabulous, better than I imagined. I'm so grateful for her skill, speed, and professionalism. Highly recommend!

I took a new pair of pants to have the hem take up . I was never text or call it was ready. I…read morestop by to see if they were back. and I was told that I had pick them up I had the receipt with then I was told they were sold. After a week or so they found them it was given to some else. Then just recently I toke a pair of pants to be taken in on the sides and it look like who ever did was not a seamstres and they charge 27.00 and they didn't even notiy me they were ready. This the last time I will use them. Quality of work is very very poor

First, this rating is not based on the two employees at this store. They have always provided…read moreexcellent service. This review is specifically on the quality of the job Jack Brown cleaners performs on button down shirts. I take my clothing to three dry cleaners. Westbank In Austin A cleaners out of town And Jack Brown cleaners Without a doubt, Jack brown is the worst dry cleaner for button down shirts that I have ever used. Every shirt I have that is button down is returned to me wrinkled. The whole point of me dry cleaning is so that I don't have to iron. I have very few articles of clothing that actually need to be dry cleaned. What is worse is that it seems like the reason that the shirts are returned wrinkled is that the production plant policy is to only button the top button of the shirts. This leads to wrinkles that start from the top button in a diagonal direction to the sides of the shirt based on how the shirt is hangs on the hangar. Additionally, it is apparent to me that the shirts might be TOO damp when pressed. Every cleaner presses the shirts damp - but if a shirt is too damp the ironing wont take and it may wrinkle. The manager at this store was wonderful in sending the shirts back for pressing , but after so many times - it is just really a hassle. I will no longer take any button down shirts to Jack Brown because they don't care about doing a good job - they sacrifice quality for speed and are effectively taking your money for a service they are not providing. I have not had problems with other clothing , but it is much easier for me to just cut them out of my rotation than to deal with multiple trips to get a shirt pressed. It would be faster for me to iron myself, but I hate ironing so good bye Jack brown

I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

I do not like reporting this, but the new turnover of ownership is stealing. The service new…read moredigital card system used is charging 50 cents for 9 mins and the actual card reader says 25 cents for 10 mins. this has been going on for several weeks without correction. I have been going here for 3yrs sad to say with the change. I see it's only about money not about service & integrity. Thanks for the transparency. I will not be back.

This location has great review for dry cleaning and since it's locally owned I opted to come here…read moreeven if it's farther away from home/work. My precious scarves, well loved coat and four skirt suit sets with tops etc. The lady was so quick she knew what she was doing. While they don't have military discount, they have quarterly coupons which I used 20% for max 5 pieces. I had obviously more Pick up is this Friday so I'll update this review!

I have been going here for many many years but as of late, the price keeps going up and the quality…read moreis going down. The collars on my shirts have been very wrinkled and when I try to get help, they won't call me back. The lady that is always at the store is a really nice person but management/ownership is avoiding me and all I'm asking is to have my shirts redone at no charge.

This place re did a zipper on a coat 5-8 years ago for $85. High but was good work. Today I asked…read moreher to put a 1" x 3" patch on a jacket and she was going to charge me $45 and it would take a week. I went 3 miles up the road and got it done instantly for $15 Your customer service is weak, your return times a horrible Can't support a business that doesn't want your business. Trash!

The woman at the counter is super rude..and has caused me not to return to this business…read more This was my second time experience with this company, I was recommended through a friend of mine who stated they were quick and efficient. I had a dress dry cleaned which cost me a total of $50.06 after tax. My first time experience was the same as my second. This woman had a very mean mug on her face ... she asked me questions I didn't know the answer too as I'm not familiar with clothing products & how they're supposed to be washed and became frustrated with me. I decided that it would be best to leave the dress there as I needed it for an event the following weekend. Upon pickup I was greeted by a different woman who was much more bubbly, kind, and made me feel like a welcome customer. I paid, analyzed the dress and was super happy. I decided to leave the bad taste of the woman behind as I understand people have their days.. I went in again as I needed two shirts dry cleaned.. I was again greeted by the woman with the mug on her face, I kindly asked how much it would cost me to have the shirts dry cleaned and she told me $28 a piece, I was fine with that but she was demanding that I now pay upfront... (I was in a different car so I didn't have my wallet - fully aware that's my fault.) I began to mention how I had just recently gotten dress dry cleaned and that I could pay upon pickup and she because super aggressive stating that if "I can't afford to pay now there will be no service." I kindly grabbed my shirts and left. I had no problem running home grabbing my wallet and returning but after being spoken too like that I decided I didn't wanna spend my money here again. It saddens me that all it takes is one bad apple to ruin the whole experience.

Been here twice and here's my experience: Jenny is an…read morehonest, caring, adept, and passionate with her craft. She'll tell you she can't do a certain job rather than pretend she can. I had a speaking event and a photo shoot for my business and she ensured my clothes were perfect. I came in super last minute for my photo shoot and she said it couldn't be done in basically 1 day. But i told her i had no choice, and she found a way to make it happen (not a full work up but was able to target the areas i needed) and saved my photo shoot. She cleaned and pressed my clothes excellently at a fair price. I'll be coming back.

Jennifer is super personable and does an amazing job and ready when promised, glad I found this…read moreplace

Hey, y'all! I just wanted to give another shout out to Connie…read more About 18 years ago, my husband got me a Spongebob pillow. I have used it every single day since then. He's even traveled to Jamaica, Honduras, Cozumel, pretty much all around the Caribbean, not to mention a few of our states. By the time I got him to Connie, he was as flat as a pillow can get. Connie got him looking as good as new and I am so so SO pleased. She also repaired a beanie and reVelcro'd my leather belt, double stitched. This is my second review for this shop. I'll throw in a reminder that she fixed a bikini bottom to better fit my hips, front AND back (we had a great trip, btw). I seriously doubt that there isn't anything Connie can't fix or create. Not to mention, she is as adorable as they come! Thank you Connie!!

Absolutely Terrible Experience - Dishonest and Unprofessional…read more I went to Q Alterations & Cleaners to have three jackets dry cleaned. I was clearly told the total would be $20 for all three. When I came to pick them up, they charged my card $42 -- TWICE. That's $84 for a $20 service. When I brought it to their attention, they did not refund the full amount, and gave me the runaround. Their business practices are shady, deceptive, and completely unprofessional. I trusted them with my items and my money, and they took advantage of that trust. Do not bring your clothes here unless you want to be overcharged, ignored, and scammed. I will never go back, and I suggest everyone stay far away from this place. They don't deserve your business.

Village Cleaners is fantastic. I've used them for a couple years and always had great results…read more After moving farther away I tried a few other places, but my clothes didn't look as crisp and they often had a heavy chemical odor. I'm happily driving the extra distance back to Village Cleaners. Plus, Rod is always so helpful and has a warm greeting every time I see him.

Great place I've been going here for a couple years. They've gotten stains and ink marks out of…read moreclothes that nothing would've worked on. And even if the ink mark didn't come out the first time they would send it back free of charge and it would come out the second time for sure. Great people highly recommend.