My experience here is always fantastic. The staff is so…read morenice and professional. Rita is awesome!!!

Wow! All I can say is Pooja did not disappoint with the eyebrow threading. After having 2 different…read moreplaces fail me I found Rita's. Service was great, quick, fairly painless for threading and she fixed my shape !!! I will definitely back and will tell my friends.

I came here for lash extensions- and Cheyenne was amazing. She was a total rockstar. My lashes were…read morebeautiful and stayed for three weeks. That experience was 5 starts. However, when I set up my appointment for my touch up the receptionist was unpleasant to deal with. She called me three times while I was at work to ask if I could move my appointment up. In response I told her IF I could make that I would let her know within the hour but if I did not call her then we would have to stick with my original time. This spa sends out text messages as reminders of appointment times. I received a message she had moved my appointment up so I used my lunch break to take the trip out to the spa. When I checked in the receptionist asked me why I was there because my appointment wasn't for another hour. She told me that she only sent that message in HOPES that I would call her. Extremely unprofessional, disorganized and inconvenient. I take a drive of 55 minutes to get to this specific spa. I had to sit there and wait an hour and a half for my appointment which was supposed to be with Cheyenne but it was not. Cheyenne has to go home early that day which is understanding. Things pop up and I'm understanding of that. The woman who did my lashes was new and took longer than expected. At this point I didn't mind as long as my eyelashes were done correctly (spoiler alert: they were not). At the end of my appointment the receptionist offered me an eyebrow wax "it looks like" I "could use it". The most unprofessional rude service I've ever had. I was so disappointed and irked by this situation. The picture uploaded is less than a week after my appointment date. Cheyenne came in to check on my lashes before she rushed out and kept telling the woman doing my lashes to get new glue. The way this was poorly handled really depreciates a business incredibly quickly. If anyone has a suggestion for a new lash place let me know ASAP!

I got a gift card for Mother's Day and finally got to use it today. Had a wonderful massage…read moresession with Donica. She was absolutely fantastic and hit every spot and ironed out all the aches..... I can't recommend her enough!! I will be back for sure!! She is a hidden gem!

I visited this salon for a Brazilian wax because it was rated 5 stars here on Yelp, but a 5 star…read moreexperience it was not. It wasn't horrible, but it was definitely not anything special. I will say that Lex was hospitable and fast, the service only took about 30 minutes. However it was disappointing on so many levels, starting with the tacky fake plants outside. The bathroom was cute and clean, but as I walked back to the appointment room there was a bunch of junk stacked by the wall, and the appointment room was brightly lit with uncomfortable paper bedding. I am used to wax spas using nice soft linens. When my wax was over she left the room and did not offer me any sort of wipe to clean up with (as is customary in my experience) and also missed quite a lot of hair in the back. When I met her at the register and told her about this she did offer to go back in and fix it, but I really didn't want to bother with going back into that gross room and undressing again. Typically at a wax spa you would be offered a hand mirror to check before they actually leave the room and have you get dressed again. I was also disturbed by the fact that there wasn't a sink or even hand sanitizer in the room. I can only hope that she was going into the bathroom between clients to wash her hands but who knows! Anyway, definitely would not return. Not for me.

Amazing experience for a first timer! I had DeLane and she kept me calm told me what would happen…read moreand how much pain I'd expect. She listened to my needs adjusted the experience to meet those needs and in the end I am softer and hair free! Thank you!!

Amazing place to get eyebrow threading! She has excellent customer service and the place is very…read moreclean !

I had such a great experience. She is so sweet and knowledgeable!! I recommend this place she made…read moreme feel so welcome and comfortable!!

Fiancée sent me in for a pedicure I must admit, it was needed. Mendy did a great job. If I ever…read moreneed something from a salon, I will go there. Staff were friendly and helpful.

Super efficient. Friendly staff. Always packed so make a reservation wrote you go. Julie was amazingread more

I had my brows microbladed by Tyshai, and I absolutely love them! I was nervous at first but she…read moremade me feel very comfortable. It didn't hurt me at all and they are absolutely PERFECT! She's truly an artist, sanitary, professional and very passionate about her work. Perfect experience start to finish! I can't thank her enough

Tyshia is very professional and efficient! I love my eyebrows and get complements on them all the…read moretime. If you need your eyebrows done tyshia is your girl. You won't be disappointed!

Wonderful staff , great hair products , scheduling easy ... massage , mani pedi ... great place to…read morebe pampered !

Thanks to a gift card I had a facial with Karlee. She told me about my skin and helped me make the…read moredecision on what treatments to receive. I had the microdermabrasion. An instrument with crystals helps to remove blemishes and fine lines. It removes the old cells of the skin to give a fresh look. Karlee used a cleanser, toner and moisturizers, so many I don't remember. My face felt great, and I needed it done. Aveda products she used are for sale. Then I returned for a brow tint. Karlee chose my hair color. She plucked, waxed, shaped and colored my brows using an Aveda pencil that contains wax. Therefore it is waterproof, and last four to six weeks. I really liked the results. I purchased the pencil for $24. Prices for all salon and spa services are online. Receiving a gift card was wonderful.

I've been to this location twice now and both times, they were very clean and professional. The…read moretechnician asks me both times what I wanted my brows to look like and respected my wishes when shaping and tinting them. The staff seem knowledgeable and Thierry is very friendly and positive both times I've come in. Prices are a bit higher than a regular salon for basic waxing but I suppose that's because they are dedicating to only waxing here. I've never felt pressured to buy products and they make it easy to reschedule appointments. I highly recommend.

I have been here multiple times to get a Brazilian wax and each time is just as good as the other…read more Everyone is friendly and there is usually no wait if you schedule an appointment and its very clean. I went recently and had another great experience. I usually schedule with Caroline, who is amazing, but she wasn't available so they put me with someone who was and she was also amazing! Angelique was very friendly, really fast, and efficient too. I haven't had a bad experience with EWC yet and I don't think I will anytime soon!

What a great experience , amazing customer service and atmosphere. Marley did such a great job, got…read morebangs for the first time in over a decade and I am in love with my new haircut. Will definitely bring my daughter with me next time :) all good vibes in this place.

So, I have been cutting my hair for 2 years. I decided that I needed a proper haircut!…read more I made an appointment with Erica with John Roberts in Solon, and I am so happy that I did. Erica is wonderfully talented. She fixed my home cut with care and patience. My hair was a mess! Erica, thank you for your kindness. The entire staff is friendly and considerate. Needless to say, I booked another appointment!