I'm coming in here to be level-headed and not allow my emotions to take the best of my judgment…read more I'd gifted my husband a "diamond facial glow" at Renew Wellness and Aesthetics in Nicols Hills, OK bc I enjoyed my experience with their master aesthetician. Abbey, their receptionist was the one who assisted with the transaction, which I asked prior to purchasing the gift card to apply the amount ($125) to what their "men's version" of the diamond glow was (bc my husband is a black man with coarse facial hair) to their "women's diamond glow" (which is around $250-$300) and whatever add-ons my husband wanted to do during his facial, he would pay the extra or remaining balance on his own. Fast forward to yesterday, my husband appt was at 11 a.m. He arrived 10 minutes early to fill out paperwork. By 11:30 a.m. (on the dot), I received a phone call from my husband telling me that his facial was over. I was confused bc I was under the impression that that entire facial service was an hour long which in his case, lasted less than 30 min. I called to get clarification on what the "diamond glow facial" for men intel bc he felt that the whole experience was completely rushed and subsequently felt he was displaced in a "high-end/luxury" spa. The receptionist Abbey, whom I was interacting with through this whole situation, proceeded to tell me that my husband received a 45-minute facial and that he was given an extra 15 min for his facial bc he was a new client. A COMPLETE BOLD FACE LIE (I have proof to show that I called them at 11:32 a.m. after getting off the phone with my husband) HOW DID HE RECEIVE AN EXTRA 15 MINs WHEN HIS APPT STARTED AT 11 AND ENDED BEFORE 11:30?!?! Someone, PLEASE explain to me how this makes sense?! Due to this interaction, I became more irate and disturbed, then started to think to myself, "Was he rushed off bc he's BLACK (note: their entire staff is predominately white) and didn't feel the need to or apply their expertise on the things he might need during his facial?! In addition, not offer different services to add on so he can feel like he's receiving a luxury facial?!" I understand if there is a miscommunication on the services he was receiving but telling me/us we are lying and then not providing the quality experience I had received when I had my services done is very unsettling and upsetting. I expressed my feelings to Abbey and she "assured me" his RACE had nothing to do with the service he was given and that she would talk to her supervisor to rectify the situation, which I was at this point completely put off by everything and that I didn't want nor need anything from them. To me, I felt the damage had been done. Feelings are altered and difficult to reverse. Abbey shared with her supervisor the distaste thoughts and feelings I had due to my husband's experience and they had the nerve and audacity to offer the same diamond facial in the next 6-8 weeks but for a "full hour-long service" AND still having to pay the $125!! THIS is their way of rectifying the whole situation. NO THANK YOU! I respectfully declined their offer bc I will NEVER support a place that handled this situation as they did as well as make their POC/Black clients feel "tolerable", displaced, and unwanted.

I am so grateful for this team. My coworker recommended I come here for Botox and filler. My…read moreprevious injector was phenomenal (back in VA), but I moved about a year ago and have held off on letting anyone touch my face out here in OKC. I'm glad I made the leap of faith with Jessie! She's super rad, kind and overall really takes into account your needs. I went in mainly for Botox with the intention of discussing my TMJ. I've had it bad since I was 17 due to a sports injury and as of this past year, it was becoming increasingly uncomfortable due to years of further grinding, stress and whatnot. My smile started to shift and lock on the right side. I could feel swelling, which I learned later on is muscle. We went ahead and did some Masseter Botox, per Jessie's recommendation and when I tell you that I couldn't be more happy... I know Masseter Botox can be tricky, but holy cow the difference it has made for me. They said "this will change your life" and honestly it has in more than one way. My headaches... poof. The clicking... poof. The swelling/muscle that made my face lopsided... poof (and still correcting). The right corner of my smile, I can literally feel it reactivating and lifting. It's the craziest sensation, but it's an exciting one for me. I literally screamed of joy when I first got that corner to lift. I can't wait to continue getting treatments here. The place is clean, bright, everyone is so nice and I am truly happy with my results. I'm flabbergasted. I don't have to edit my jaw in every picture anymore. I can smile freely. And most importantly: I feel CONFIDENT. Also, the lift my forehead Botox gave me created the prettiest arch in my brows. That was unexpected but I'm obsessed. I feel like a whole new person. PS. I'm editing this to add a note: the before and after are less than 2 weeks apart.