I've been a customer of this nail salon for over three years, but after a recent visit under new…read moreownership, I was really disappointed. I asked for John specifically but was told he didn't work there, and a technician named Jade did my builder gel nails. Unfortunately, the nails were pretty, along with the design I chose but they were lumpy and the shape was off. These photos are after I asked the manager to fix them (she did some filing to the sides and shaped them well)They were kind enough to give me a call and acknowledge their mistake of telling me that John no longer worked there and that they were sorry I wasn't satisfied with my nails, as well as saying I could get a refund next time I come in. When I returned today, Jade questioned my dissatisfaction, and John redid my builder gel nails. He did great with the shaping and filing, they're so smooth and feel great, but the design still wasn't what I expected. John usually does a great job but this time the design was pretty messy and not what I truly wanted, and I always show a reference picture. They did offer a 50% discount, but given the stress and confusion, I expected a better outcome especially since these nails are important to me because they are for my 21st birthday. The short French tip nails that I was disappointed with were done by Jade And the black nails were done by John

I'm visiting from the west coast and needed my nails done asap and this place did not disappoint!…read moreJade killed it! I was able to get cat eye with builder gel and a gel polish change on my toes within 45mins! So quick yet job well done! This place is great! All the staff was great the receptionist was the cutest and friendliest person ever. If you're looking for a nail place with good and kind people in a cute environment in Edmond this place is a MUST!

The best service and the sweetest people! My go to spot when I need a nail appointment. Han, Nick…read moreand Tom are the very best :)

Pedicure was not good results. They don't have any regular polish options. I can't do gel because…read moreof a skin condition. Luckily I brought a bottle of my own. The tech did not know how to apply it correctly. She did a great job on the pedicure except for the polish. She applied 2 thick layers and it was still not set after 20 minutes of waiting. I wore sandals for a couple of errands and blasted cold air on my toes in the car. Over 3 hours later I put on shoes for a 20 min walk. When I got home I saw the big toes were completely smudged and ruined. Well below satisfactory job. I would NOT come to this salon again for a pedicure with regular polish.

Came here for pedicures -- they weren't bad at all for the price. I actually enjoyed them, came…read moremultiple times. So I decided to get an acrylic set -- the first time I got a fill. They didn't do too bad I actually liked the set! However when I came back to have the set removed and a new one put on, the woman who did my nails literally ripped off the acrylic set with a tip of an acrylic nail. I had to kindly ask her to stop and start drilling them off as she ripped off a huge chunk of my pinky nail - literally left such a big gap that now nearly three weeks later my pinky nail fell off. Truly, I'm not one to bash or write a post for the hell of it. I don't trust their practices after this & will not be returning.

I've come here for years. Generally just for a quick eyebrow wax but I've gotten manis and pedis…read morehere too. I've never had a bad experience. The staff are always friendly and it's always been pretty quiet and relaxing most of the times I've been. Their services are reasonably priced too so I'll keep coming back.

For context of my rating: I scheduled an appointment for Saturday AM. I am new to OKC so I've been…read moreon a hunt for a salon to call home. When I arrived I was happily greeted by two ladies, but they seemed distracted. They were more engaged in their perosnal conversation than attending to me. I tried not to read too into it and just give it a shot. I requested a pedicure with gel and dip with tips for my manicure. Only one lady was doing both services at the same time, but it was quite disorganized. As I was attempting to remain patient, give it shot, I started to notice some things: 1) trimmed beard hair on the floor near the pedicure chairs, 2) dust and grime here, there, and everywhere 3) no employees wearing gloves, 4) a very strong mildew smell, and 5) noticing the equipment was very old. I started to feel extremely uncomfortable and suspecting the tools weren't sanitized, so I left! I am wishing this business the best recovery in their services offered and sanitation.

After calling about five different nail salons, D'lux Nail was the 1st to answer. They were able to…read moresee me the same day. I had an amazing Pedicure the water temperature was just right and the massage was the best. I also had a wonderful gel manicure. The manicurist took her time and was gentle. Great prices and friendly people! I will be returning.

Always amazing service !! Great pedicures manicures and dip nails ! Friendly and relaxing !!…read more Thank you Michelle and Laura !

The worst pedicure I've had in my life. I've been getting my nails and feet done 30 plus years…read more This is truly the worst experience I have ever had. I paid but will never come back here. Definitely not professional they have their kids practicing on your feet. Ho to California nails down the street they get you right.

Great experience. Danny did a great job on my manicure. I am from out of town and just walked in…read more It seemed busy, but they were able to accommodate me right away. The owner stopped by several times to check in and chat, always remembering my name. I'll be back next time I'm in town! Excellent color selection as well

Nina always picks my color out for me and I've loved it every time. Always polite service with a…read morefriendly smile. Quick and efficient. Can't go wrong here.

Andy and Mary thank you both for the experience, i usually don't go outside of my regular nail…read moretech. I saw a few good reviews on Facebook and decided to CHEAT! What I loved was the prices are upfront you can see what you're paying for. There's a list of prices for add ons, there are absolutely no surprises when it comes to what you're paying for. Nor is it confusing! All services are very much reasonable! I love my nails, I will be returning. If you're looking for a place that's more intimate without a huge crowd this is it! They played good music and I love mary she's very personable talked and had me laughing the entire time.

I came to B Nails for pedicures with my husband today. We both are very satisfied with their…read moreservice. Andy did a fabulous job on my pedicure! The nails shop is clean and very relaxing. We glad we came! 100+

My friend and I didn't gave a great experience but it wasn't the worst and Vivi will do if you're…read morein a pinch. We went for a pedicure and will advise that you stick with the basic. The salon is small and things are dated. Even so, we went when it was not busy and they did not make any attempts to distance people. Employees are wearing masks and they request it for guests as well. Free complimentary drinks are available. They did let us sit on the massage chairs while we waited for our pedicures. Their actual massage was not very confortable- not enough pressure with their hands but hurt me with hot stones that were too hot. My friend and I specifically picked pedicures without the hot stone because we hate it and we're confused when they pulled it out. There is a clear unequal treatment between new and regular customers, which is understandable. However, if you don't introduce yourself or interact with us, it makes it hard for us to be regulars when the service is subpar.

I'd like to start by saying the customer service here is so great! The ladies were very sweet! But…read moremy friend and I will not be returning and we wouldn't recommend this place. We decided to go get our nails done on lunch. She got a gel manicure and I got an acrylic set (just white tips). I have a place I normally go to close to my house but because this place is close to work..we thought we'd try it out. This is probably the worst set I've ever gotten. There are bubbles in 7/10 of my nail top coat that you can see very clearly, they look dirty. You can see streaks over the white part. Two of my nails are cut crooked or are on crooked. When trimming my cuticles I had a small cut on the side of my finger she cut the skin back on which made it bleed really bad, and then she put some stuff on it used a towel to clean the blood up and kept using utensils which didn't seem very sanitary when blood is involved. And then she accidentally cut my thumb which started bleeding..and i get accidents happen. Overall I just wanted a nice French style look and it's just not good. My friend showed a picture of what she was trying to do before committing to getting hers done and she was told they could do them and they got messed up too (same girl). It's just the work that wasn't worth $40 for me to literally want to go home and paint over them. I hate leaving bad reviews but I wouldn't recommend this place. We both left disappointed. I did call the salon, I asked for a manager, one wasn't available. I asked to leave my info and a guy put me on the phone with the person who did my nails. She did offer to redo them. I told her because of the number of mistakes that were made I didn't want to come back there, that I would pay my normal place to fix them. I asked that o be refunded. She said to send her pictures of my nails and if they're not right she'll refund me. I sent her the photos attached. After telling her I had put them on this post and she said that wouldn't work and I needed to take my review down and come in so she could redo them. I told her I stood by my post and that I would update it if the issue was corrected. After sending her the photos she said that when I left my middle nail that's lifting wasn't like that. And they won't refund my money that I can come in and get them redone. I text her back and told her that if she didn't want to make it right, that's her choice but I would appreciate a manager calling me back. I'm not normally a person who does all of this I'm not a "Karen" by any means but this wasn't ok.