I saw this cute little shop when I was waiting for a friend to go to Genisa Wine Bar for dinner but…read morejust recently went in to look and am so glad I did! They have home decor, stationary, kitchen items, and greeting cards. The space the store occupies is beautiful. The staff are very friendly and I would say the prices are mid range--what I would expect for a locally owned business. I have been back since my first trip and will definitely go back again! It's wonderful to see new shops popping up downtown.

Such a fun shop with gifts for others or gifts for yourself. The card selection is excellent and…read moresuch great service!

I love this Hallmark store! They have a large variety of gifts, collectibles and cards and all the…read moresalespeople are very helpful and friendly. A really fun shop to browse around. I can always find something to purchase. MC, Chicago

I went in Friday, October 6, 2017 to Jan's Hallmark Shop in Delevan, WI to return an item I had…read morepurchased at a Hallmark two days earlier. It was still brand new, in the original box, in their shopping bag, and I had the receipt. I was told that the store doesn't take any returns by an older man and woman working there. They got nervous and said the owner isn't going to be happy if they have to bother her in the back. When they got the owner (per my request), before she was half way across the store to me she started yelling to leave as they don't take any returns. I kindly told her that the receipt says that Hallmark stands behind its purchases and will refund you in full within 90 days of purchase with a receipt and that nowhere in her store or on the receipt does it say that returns are not allowed. She laughed at me and said that she owns the store and can do whatever she wants. She said she's had people buy from her shop for 26 years now and she keeps making the rules and they keep buying. She repeated this several times. When I nicely asked if I could talk to someone at Hallmark, she again laughed and said Hallmark doesn't care at all about her or me, and that she can't get a hold of anyone at Hallmark herself, so good luck to me. She then continued to talk about her "pathetic customers" who spend money there and no one can do anything to help them because it's too late after they have paid and again, Hallmark doesn't care. It got to the point where I was almost crying, which made her laugh and say poor me, there was nothing I could do. She stood in the front door with her arms crossed smiling as I got in my car and pulled away.

now that there are new owners, this hallmark is not our favorite anymore. We found the staff to…read morebe curt, not willing to help us anymore than she had too. The store was not busy so she could have spent a little more time. Also, who charges sales tax on free items....Jewel does not, bath and body works doesn't but this establishment did. We will not be going back

Everyone is helpful, friendly and very knowledgeable, makes a visit there a pleasure. The store…read moreManager showed me what wood wick candles are. I love them. Prices are Hallmark prices however I seem to always get a coupon at the sale or in the mail. So I keep a list of my events and stock up. Besides the Hallmark selection is much more tasteful than the big guy. I wish they carried Paparis cards.

Loved this shop! Lots of great trinkets and gifts. Kristine was so nice and accommodating. I needed…read morea Christmas ornament and she offered to write a sweet message for a wedding couple I was gifting it to, since she hand-paints items herself.

I placed an online order on May 23. I had emailed previously to see if they had the pendant. I…read morereceived no reply. I went ahead and ordered because I felt secure using PayPal. I emailed again and didn't hear anything for two days. I got nervous when I did a Google Street View search and did not see an actual building. At this point, I got nervous. I sent a message through Facebook to the shop and contacted PayPal to dispute the charge fearing it might not be a legitimate business. It was then I heard from the seller who said they would look for the item. I was also told they had many other items. I looked online but only saw a couple. They said they would send a video the next day of what they had. I was told this twice but never received it. Finally, I requested that they issue a refund. Instead of canceling the payment on PayPal or working through the dispute center they issued a separate credit for $5.60 less that the amount I was charged. I was told something about PayPal only paying them a certain amount and they didn't know what I was charged. This made no sense as I had an invoice from them showing shipping and the item's pice. I was told they'd issue $2.00 for the difference . At this point out of sheer frustration I simply chose to deal with PayPal. Today, June 15, PayPal finally gave me the $5.60 difference. I'm sure shopping in the shop is a sweet experience but this has put a bitter taste in my mouth for shopping online Boutiques. Unfortunately, the lack of response to emails, delays in looking for the item, promises to send video of other items, and excuses about the refund was unacceptable.

Here's what you need to know: having been a resident of Highland Park for a full 10 years now, I am…read moresurprised I hadn't known about this gem of a store before now and am so happy to have just recently discovered the joys of Stationery Station in Port Clinton Square. Gorgeous and elegant selection of letters, pads, pens, and anything stationery your heart desires. The store is a true passion play by the owner Sheryl, and the customer care is as good as you'll ever find anywhere in the world. Very tasteful and varied selection, that is a sure shot sign of great ownership and management. Prices are reasonable and there are good deals to be found. Love this place and ownership and will be delighted to spend more time patronizing SS.

Behind the adorable name you will find a solid business with high quality products and professional…read morecustomer service. I have stopped by a few times in the past to shop for Thank You cards and other stationery and was always impressed by the lovely selection. Recently I needed a large number of custom invitations so naturally I came here. We sat down with the owner Sheryl and explained what type of invitations we were looking for. She showed us several catalogs of designs and then we talked about the numbers, timing, etc. Sheryl told us that she has been in this business for many years and it showed. She helped us with suggestions on the wording for the invitations and we exchanged several emails tweaking the text details and proper grammar. We also had the envelopes printed with the addresses. The entire experience was pleasant and the communication was prompt. Everything was done well on time and looked wonderful.

Jen W put together the sweetest graduation package for our daughter with all the essentials for her…read morefreshman year at U of Oregon! Thank you so much!

I had a wonderful experience at Paper Source in Deer Park, Illinois. Jenn went above and beyond to…read moreassist me with a craft project for my husband. She patiently guided me every step of the way, answered all of my questions, and made the entire experience enjoyable. Her kindness, patience, and willingness to help truly stood out. I would also like to recognize Marcos and Sabrina, who were both incredibly friendly, helpful, and welcoming. It's refreshing to visit a store where the entire team genuinely cares about their customers. Thank you, Jenn, Marcos, and Sabrina, for your outstanding customer service and kindness. You made my visit a pleasure, and I truly appreciate all of your help!

I love this place. It's in an old cottage, things are displayed beautifully and the owners are…read moreseriously the nicest people you will ever meet. They have a great selection of vintage items, bath items, tschotchkes of all sorts, a great kids section and lots of other things.

Very cute, LITTLE shop on Main St in Dundee. If you're looking for something a little different…read morefor a gift or for some very nice antiques, this is a good stop. The woman who was working while I was there, was friendly and helpful. Keep this in mind next time you're looking for an interesting little something.

I would recommend brides stay FAR AWAY from this company…read more (Let me preface with, I am a maid of honor speaking on behalf of my sister, the bride). Everything was fine at first. The bride loved what she saw at the bridal expo we went to, first interactions went great, she really seemed to understand what my sister wanted as far as her invitations for her big day. Then things took a turn. The proof for the invitation came with mistakes. Okay, I get it, everyone is human and mistakes are made. My sister sent a few emails to try and get the mistakes corrected, which they were, but not without attitude. Fast forward to addressing invitations. My sister felt uncomfortable continuing conversations with this woman because of her attitude so I took over to help her out. I was told by this woman that this was a good idea because (and I quote!) "your sister is approaching what we call, in the wedding industry, "the melt down phase." I sincerely hope she doesn't speak that way to her brides as my sister was not very happy hearing that was said about her. She was not "melting down" she was frustrated and worried about her invitations. Invitations are now done. We decide to just put them all together and address them ourselves because we don't want to deal with this company any more than we had to. My sister and mother (who was paying for the invitations) go pick up the invitations. My mother shared her feelings with this woman just because we are upset with our experiences. The conversation ensued as so: My mother: "you're the worst person we've had to deal with." This woman: "So was your daughter. " Omg, what?! How unprofessional!!! I don't care if you think that about a person, that should not be said to paying customers. My family and I are absolutely appalled!

I had a BAD experience as well! The owner was very nice & seemed to go out of her way to please…read moreher customers. I ordered expensive folios from her & they were not delivered on time. She offered a 2nd option, which would have cost addt'l money than what I already paid, so I decided not to opt for plan b. When I asked for a refund - she blatantly told me she was not refunding my money even though she didn't provide the product I ordered. Not only did she refuse to refund my money, she was rude and pushy! I was appalled by her attitude. If anyone had the right to be upset it was me............I'm the bride!

I didn't have time to visit the store the last time I was in Lake geneva. If you go down to flight…read moreof stairs, you're immediately into the store. The store features a great variety of gifts and many of which are artisan made. The owner here was very friendly and social . We even got to meet her dog too! The store has a little something for everyone especially for those who have a sense of humor. You found some great bars of soap too! Prices here were actually very fair

**Hidden Gem Alert! **…read more This charming store is full of unique up-cycled clothing, handmade gifts, art supplies, and jewlery. The vibe is cozy and quirky, and every piece feels like it has its own story. The staff is fantastic--friendly, approachable, and incredibly helpful. They have a knack for making you feel welcome. I picked up the cutest crochet hanging plant (picture below). If you're looking for a shopping experience that's full of charm, this place is worth your time and money. Each item is as special as the next, and the exceptional customer service really sets it apart.