I was referred by my doctor to this location for physical therapy, I have been calling several times in last few days, no one picked up the phone, I left detail messages 2-3 times no one returned the call. I went to this location this morning at 9:30 am to see if I can see anyone there at the office but the door was locked. Isn't it kind of unusual? read more

This is my first visit here for a shoulder issue and I am very pleased. I can tell that Al is an extremely experienced therapist and has a very personal touch with all the patients in the office. He makes you feel at home. I would highly recommend treating here. He's encouraging about getting back to 100%. read more

Love Al!! He's helped immensely with my Achilles and I would definitely recommend him to anyone in need of PT

Al is very committed and excellent. He's is helping me getting my muscle strength back after surgery humerus brake read more

Excellent therapist very knowledgeable and knows what to do to make patient feel better

Personable p.t. Does everything on his own. Knows how to multitasking, and is a very caring likable person.

I truly enjoy this place thank you so much for the referral Dr. Long over here. This doctor is amazing and because of my work schedule, he always is available for me and flexible with my schedule and I love coming here. I recommend everyone this place simply see if they accept your insurance and if they do, you're in! The type of care I came in for was my lower lumber . read more

Lavayen Physical Therapy - Heat pad and elevation - Physical Therapy Near Me - Mission Viejo, California

Extremely experienced therapist that has a personal touch and makes you feel at home. I would highly recommend it.

Selected Lavayen Physical Therapy after total knee replacement on my right knee. He was a fantastic therapist and I was extremely happy with his work that only required 10 sessions. Thank you Therapist Carlos Lavayen!! read more

If there was ever a Therapist who was passionate about what he does, it is definitely Dr. Lavayen. He may be a one man show, but he stays on task with each and every patient and the few times I have been there with a full house, not one person was overlooked. He is truly a professional in every sense of the word. Some of the other reviewers said they had difficulty contacting him, but believe me it is worth getting through to him to have him treat you. I hope I have his energy when I get older. read more

AL Lavayen is also a professor, very passionate about his work and, attends to each one of his patients. He maybe a one man PT. But, he makes sure that every single one is seen. Great customer service and amazing personality, even if it gets hectic, he never fails to give you a smile. read more

Poor communication . One guy , ten clients . One sessions week when doctor asked for two a week and only 4 -5 sessions and he never followed up or called me back after like 4 voice mails and speaking to him to ask for follow up on the request for more pt from my insurance company . Poor guy . He is sweet but can't keep up and therefore we thé clients loose out and can't get well without proper care and it's border line negligent . He should just retire . No receptionist or staff or office manager . No hygiene wiping absolutely anything and all equipment literally dirty and falling apart . No infection control for anything . No care for health , well being , cleanliness , follow up , calling back or anything at all . May as well close up . Sad writing this but every bit is true ! read more

This facility is a one man show. Literally and physically. Dr Lavayen was the receptionist, therapist, and aide. It would be fine if I was the only patient, but there were three other patients in the room. I never got his full attention. read more

He knows what's he's doing! He has helped me a lot!! I had a hip replacement, had a tuff time even walking, walked with a walker, then with a cane, now nothing!! I walk a mile and a half every day. read more

My podiatrist referred me to Lavayen Physical Therapy because I had a foot issue. The only person there was Al Lavayen, he was a one-man show. He answered the phone, gave papers to fill out when you come in and was providing physical therapy to 4 people at the same time. I had a list of questions that I wanted to ask him about my foot but I couldn't ask one because he just told me do this exercise with your foot/feet and then he would disappear to someone else. That was how it was the whole time I was there. If I could give him a minus 10 I would. He gave me exercises I should do in the future which I never did because for about 6 months or so my foot had pain which I never had before and my normal foot was now having issues. In my opinion don't go to this place there are many other places that will help you with your issues, just find someplace else. He didn't help me, he hurt me. He also had me use a stretch band on my bare foot that someone else used so he is not using hygienic practices. STAY AWAY FROM THIS PLACE. read more

I just visited this clinic and had a great experience. Dr. Lavayen is clearly an expert and was able to accurately diagnose me in a few minutes. He provided me with useful exercises that were challenging in a good way. As an athletic person, I've struggled with certain issues for a while and thought I should share in case this helps anyone else. I'm looking forward to becoming pain-free and feel that I am in excellent care here. read more

Al has the professional experience and long expertise in his field. Very efficient, considerate and dedicated.

I've been trying to make an appointment for almost 2 weeks now but they either don't answer or when they do, they never schedule me. Every time they pick up they say they would call me back and never do. I'm not gonna waste my time trying to go to this place anymore. read more

I have been to Al Lavayen for therapy after 4 back surgeries and two knee replacements. My husband has been helped by Al for 2 partial knee replacements. He was recommended to us by a home therapist and we would never go to anyone else. He is the most knowledgeable and kindest person. I have recommended him to friends and family. Everyone i know who has used Al Lavayen has been greatly helped. I would never use anyone else. Patricia Lung read more

Al is a true expert in the PT field and a true gentleman that really cares for his patients. Had very complex rotator cuff surgery. With Al's guidance, I'm well on my way to 100% range of motion read more

Al is extremely knowledgeable and professional. He and his staff are kind, compassionate and encouraging. They are excellent with both adults and kids; highly recommended! read more

I called this clinic after a referral from my PCP. I called the number on my paperwork, and they pointed me here. After calling to verify my insurance works, (sometimes it doesn't and then I end up paying 10X my copay) their rep said they would call me back with a yes or no. They never did. I called them a few days later and asked about it. They said that they already called me back ( they didn't) and said that the service wasn't covered. (It definitely is). I hung up and called my insurance just to make sure it was covered. I got out my Summary of benefits coverage and medical summary of benefits coverage which is a longer document that goes into detail about what exactly is covered under my plan. After verifying that it was a covered service I call them back and ask about it. They still claim that the service wouldn't be covered and I would have to pay for the visit out of pocket. The rep offers to make an appointment. I say no and hang up. I call my insurance company who calls my medical group who states that they will now accept my insurance, but I am no longer welcome there since I was "hostile". Something tells me that the other reviewers who claim this clinic is overloaded is likely the problem. Not calling me back after promising to, lying about taking my insurance, and then lying about me being "hostile" leads me to believe that no one is being healed here. People who are in pain constantly and need physical therapy are notoriously crabby and those who work in this space need thick skin. I think they are just looking for an excuse to stop the inflow of patients for whatever reason. read more

I have been to a few different physical therapy groups in southern Orange County to recover from two ankle reconstructions and now from shoulder surgery. Dr. Lavayen was the only therapist within 10 miles that would accept our new PPO insurance. I was thankful to see he had only raving reviews on Yelp, so to Dr. Lavayen I went. I'm now not surprised to see that Dr. Lavayen accepted my insurance because I'm pretty sure he would help absolutely anyone in need. He has an obvious love for his profession and patients and a charisma that rivals Santa Claus. Dr. Lavayen slips easily into Spanish for those who are not proficient in English, making everyone feel welcome and at ease. There are no physical therapy assistants helping Dr. Lavayen, just the lovely Sara, his office manager, and they have the office humming along. Dr. Lavayen is a multi-tasking master and is on constant duty, helping every patient, making for almost no sitting time between therapies. They have magazines, but I've never been able to sit long enough to read one. Also, he doesn't watch the clock. He helps with exercises he deems appropriate, be it an hour, or an hour and a half, or more. He will never make a person feel rushed or a burden. The atmosphere is positive and the patients become friends. In the almost two months that I have seen Dr. Lavayen three times a week, I have seen a steady progression in healing, mobility, and a great reduction in pain in my shoulder joint. I trust Dr. Lavayen whole-heartedly in his capacity to help me heal. My orthopedic surgeon was very complimentary toward Dr. Lavayen and is impressed with my strength and movement. I hope I don't do something else to send me back to physical therapy any time soon, but if I do, I'm going straight to Dr. Lavayen! read more

Al was my Therapist three years ago. Al and his staff did an outstanding job for me. He is professional, caring, and damn good at what he does. I waited so ling to post a review because I am new to Yelp. I am now pain free, walk without limping and enjoying my mobility. Thanks Al, great job. read more

Al and his staff are excellent. I had double foot surgery and was apprehensive about ever regaining my mobility but Al was patient and reassured me about the progress I was making. He even provided insight that my surgeon had not. I healed beautifully, as Al had indicated I would. I highly recommend Al and his team. read more

I got referred to Al by one of the top orthopedic surgeons in the US after a complicated elbow reconstruction. I was told I would be lucky if I got 70-80% range of motion back in my arm. Al went above and beyond and beyond and got me back to almost 90% range of motion! He is caring, consistent and very knowledgeable- a true expert in his field. I would highly recommend him to anyone needing PT in the OC. I will forever be grateful to Al for being there for me during one of the most challenging times of my life, giving me hope and even better-giving me miraculous results! read more

Al and his staff are great. Al really takes the time to explain your ailment (sometimes better than a doc's diagnosis) and his demeanor really puts you at ease. read more

Al at Lavayen Physical Therapy is a great physical therapist. Knowledgeable, professional and friendly. Not a lot of "fancy" gadgetry. Highly recommended. read more

I've seen more physical therapists than I'd care to over the years, but Carlos (Al) Lavayan is the best. I suffered a herniated disc and needed back surgery and physical therapy. Lavayan has a PhD in physical therapy and is the most knowledgeable and experienced PT I've worked with. I was skeptical at first because he has a relatively small office and shuttles between up to six patients at any given time. My experience with these kind of arrangements isn't good, but he was able to keep up, spend time with me, and keep an eye on what I was doing. He's very conservative, and successfully diagnosed and corrected issues that came up during rehabilitation. He has a wonderful, patient, character, and I thoroughly enjoyed going to PT. read more