Clean and friendly. Was visiting from LA and needed to get…read moremy nails done. Would definitely recommend

I was a walk-in and they were very kind and accommodating for it to be a busy Saturday. I decided…read moreto wait next door because the space is intimate and the waiting area seats were limited. They called me earlier than they originally anticipated which was great and they got me in and out.

I'm still a fan of Maldives. It's close to me and right next to the pilates studio I go to (Vera)…read moreso it's incredibly convenient. Weekday walk-ins are a breeze, along with first thing on weekend mornings. Don't delay! I'm not loyal to any particular technician because I only get pedis these days. The most basic Pedi is $41 and $5 extra for that French tip lewk. Don't go hungry because they're always playing DELICIOUS Asian food videos on the big screen. Haha

I enjoy getting my service from Chloe, she's the best. However, why is it so cold? Please a…read morereasonable temperature would suffice. I don't want to bring blankets to get products on it. I didn't give five stars because it is too cold!!!

Mother's day pampering no better place to be. Greeted…read moreImmediately upon arrival and taken to the chair. Mom got the milk & honey pedi and full set and I got the diamond pedi with full set. Staff is amazing! This place runs efficiently. I love how upfront they are about pricing before they start service. Our nails came out so pretty and we felt so relaxed. Offered drinks upon arrival and neck pillows. It was packed in there but we felt taken care of and accommodated!

Her attitude felt rude--she grabbed me roughly and kept messing up my French tip pedicure. It…read moredidn't seem like a store issue, just her. I wouldn't request her again (name tag: Kayla). I wanted to switch technicians, but she was already halfway done. I was gonna take a pic of her face, name and the uneven job on the pedicure and she saw me and covered it up.

I Was Absolutely Un-Nailed By Em. Deserves Zero Stars…read more Nailed By Em: Don't let the cute name fool you; this was a disastrous experience. I went to Nailed By Em expecting a nice treat, but I left feeling completely ripped off and deeply frustrated. This was, without a doubt, the worst nail appointment I've ever had. First, despite having an appointment, I was forced to wait for 45 minutes past my scheduled time. Emily herself was the one who kept me waiting, constantly rushing between clients and leaving me sitting in the corner with no communication other than a hurried "almost done." This completely threw off the rest of my day. When I finally got to the table, the service was hurried and poor. I asked for a simple acrylic fill and a standard gel color. Em seemed distracted and rushed the entire time. The resulting shape was uneven, the polish was sloppy around the cuticles, and there were visible bubbles trapped in the gel. When I pointed out that two of my nails were visibly crooked, she just sighed and made a half-hearted attempt to fix one of them before declaring she was finished. The hygiene standards also seemed questionable. The tools felt like they hadn't been sterilized properly, and the entire station was covered in dust from the previous client. The air was thick with harsh chemical smells. The Final Charge The shock continued at checkout. Em charged me an extra $15 "removal fee" for my old polish, which was never mentioned when I booked the appointment. On top of that, she automatically added a mandatory 18% tip to the transaction before handing the machine to me, even though the service was clearly terrible. I ended up paying over $80 for a manicure I will have to get fixed somewhere else. Save your money and your time. Do not go here. This tech is disorganized, unprofessional, and the quality of the work is a joke.

Emily is amazing! From classic nails to blinged out to the max Emily is multi talented with her…read morenail art! She is by far the best nail tech I've ever had! Her online booking system makes it easy to book and reschedule appointments with my busy schedule. She is Caring, kind, gentle, and has a nice private one on one experience inside of tranquil salon in West U, Emily is the best nail artist in houston! You won't regret booking with her!

Booked a last minute appointment with Oxana when I had a cancellation issue with another salon. She…read moredid an AMAZING job touching up my blonde highlights. I was very impressed with her service!

From the moment I walked in, the experience was absolutely wonderful. The staff was incredible from…read moredoor to door -- welcoming, attentive, and truly focused on customer experience. Every detail felt intentional and relaxing. The treatments were even better than expected, and Ashleigh, my masseuse, has angel hands. One of the best massages I've ever had. I left feeling completely relaxed and refreshed. I cannot recommend this spa enough -- I will absolutely be back.

I love Lilly's nails for my full sets, because all of her staff listens attentively to what I'm…read moreasking for. They have nailed every shape too & the customer service is on point. For Christmas, they even gave all of their customers a gift with each purchase. I'll definitely keep coming back here for my nails.

I was overcharged. She definitely took advantage of there not being a sign with prices listed, and…read moremy being in a rush. I got double French tips ($10) and needed two nails fixed (couldn't be more than $6) leaving $29 for a REFILL? I came here because the place I usually go is a little further out and I didn't have the time, and based on reviews, the price was good. I'm used to paying $65 for a new set (which isn't cheap) but this wasn't even gel polish, it was regular. She also kept saying I was "making her work" but I don't think my requests were too much, you look at the attached picture and decide for yourself. This was also after I waited 45 mins because they were completely understaffed. There were only 3 people in the salon. I was going to go back in there and share my disappointment but I figured I'd just share it here. I wish I could because this is MY neighborhood, but I won't be going back for any reason. I do like the shape but because it was a refill, she can't even take credit for that. That's not the way business should be conducted. UPDATE:::: Just called and was told a refill is $20. She told me the French tips were $10. Making the two fixed nails $15?? With the tip, I spent $52 for a refill with regular polish.. a rip off!

My first time coming here was amazing. I was greeted at the door. I had a great facial with an…read moreesthetician. Fast forward to my next service. I get here and I'm standing outside in the TX heat for 2-3 minutes while an employee is on her phone in the corner relaxing. I call the phone number and only then does she snap out of her trance and realize she's at work. No greeting. No check-in. She goes right back to her corner on the phone. I sit waiting for services and check in using the app. After waiting 30-minutes I'm like do you work here and she says she is the nurse. So I ask can she find out the delay in my appointment and she says oh sure. I confirm who I am and she says, oh your esthetician does not work here anymore. I don't know why they booked you with her. HORRIBLE CUSTOMER SERVICE!!

Fellas need facials too, thankful for the quality of services that Eternal offers. I'll schedule…read moreagain!

Good quality, Amy was very friendly and did not make me seem like trouble, promptly serviced my man…read moreand I within the first 5 minutes. Amy listened to my requests and abided by them. The only inconvenience being it being cash only. The nails are so cute, but they are not quite experts at the craft and I look forward to seeing the nail techs here grow and flourish!

There was a tech that did my nail and once I made it back home on Saturday the nails were alrelady…read morechipping. The place was closed on Sunday and Monday I was met by the guy at the door. He told me the tech that did my nails wouldn't be back until Wednesday and if I got them fixed there would be a charge. This is by far the most horrible experience in the city!