For the record, I really hate leaving bad reviews but this company deserves it. Four Towns Plumbing…read moreinstalled two toilet in my home just a few months ago, and for a while, we kept seeing water on the floor but couldn't figure out where it was coming from. After about a month or so, we realized one of the toilets was leaking. Turns out, one of the wax rings has already failed which is not normal and is clearly due to poor installation. A properly installed wax ring should last for years, not a couple of months. There's no reason this should be happening this soon. So I called them to get this fixed and they told me the repair wouldn't be covered under any sort of warranty and quoted me $245 to fix their own mistake. What a joke. I explained that this happened only a few months after they installed both toilets, and when I said I would be leaving a review based on my experience, they laughed. After checking their reviews, I've found other 1-star reviews describing the same issue so it's clear this isn't an isolated situation. It's a pattern of poor workmanship and zero accountability. Save your money and avoid this company. They don't stand behind their work, and the customer service is completely unprofessional. Hope this helps!

Absolutely outstanding service and an extremely reasonable rate!!!!! Have had nothing but plumbing…read moreproblems for the 2 1/2yrs I've owned this home. Four Towns is the 1st to get on the roof, 1st to mention hydrojetting the pipes to hopefully help not have further issues so often. They are now my go to plumber!!!

I reached out to Herrell Plumbing for a repair, and the whole process was straightforward. The…read moretechnician arrived when expected, found the problem quickly, and fixed it without any unnecessary delays.

I had a broken outside pipe. They sent someone over in 30 minutes. He gave me a fix to stop the…read morebleeding (i.e. water) and explained in detail what needs to be done. Eric was courteous, efficient and got it fixed. The price was commensurate with the work done. I have used them before and would recommend to anyone.

I have used Harvey Baker Plumbing for almost 20 years and have usually been very satisfied with the…read moreservice. This time was no exception given the technician, Juan, was amazing. He properly took care of an outside faucet issue that was "repaired" previously 24 months before. I noticed my outside faucet was slightly spraying water from the "repair part" recommended two years prior. In April 2024, I called Harvey Baker Plumbing to fix this faucet as it was leaking from the knob at the time. A young gentleman came and said he did not have the part on his vehicle to replace it (something to do with the pipe size), but he could "repair" it. However, I would not be able to turn the water on and off from the faucet knob. He said the nozzle at the end of the hose would serve as the on/off mechanism. When I discovered the current leak, I called and the receptionist said she could get someone out between 12-2 the next day. I explained the previous situation above and said I definitely want the faucet "replaced" this time. She looked up my previous invoice and said she would note on the ticket the faucet should be replaced rather than repaired. Next day, she called again and said she could have the technician come out earlier if I was available. I said I was and Juan came 15 minutes later, a little after 10am. He was a joy to work with, smiling and providing great conversation and expertise! I explained everything and he said he had the necessary part to rectify the leak. He did a great job. When I got the invoice, I noticed the parts only cost $33 compared to the "repair" part of $10. I was surprised the previous gentleman couldn't drive 4 miles to the office to get the necessary part and recommended the "repair" instead. I estimated I could have saved approximately $200 of labor charges had the work been properly completed the first time. I would have requested the previous technician get the necessary part had I known the difference in part costs was minimal. At least the "repair" lasted 2 years. I will probably continue to use Harvey Baker Plumbing in the future, but I'll make sure I request a more seasoned technician like Juan next time. Final note - Harvey Baker Plumbing now charges a 3% credit card fee on the invoice, which was not their practice previously. It was not a big deal to me ($7.75), and I understand a family business would prefer cash or a check. If I have a major plumbing issue in the future, at least now I am aware of the added fee.

Had a minor emergency over the weekend. Supply line was leaking. Naturally, on our side of the…read moremeter. Called Harvey Baker, left a message. First thing Monday, got a call back, had a plumber out to the house before 9:00 am. Caesar found the leak amazingly fast, and had it repaired in no time. I was expecting this to be a very expensive repair that would take all day. My bill was less than $215.00. New customer for life. Thank you!!

We Appreciate Your Business…read more.. That was the phrase the home warranty offered me for more than 48 hours as they reviewed my emergency claim for a broken shower tub valve. "It's the summer in Florida and I have no access to running water in my house" I decried. As my family entered day 2 of waiting for an authorization approval I sought out real help. A professional that cared to have the staff and expertise available and willingness to offer emergency support services. Jeff's KB&B Plumbing was both the answer and the solution. They answered my after hours call on a Saturday morning. They had a courteous and professional team available to dispatch and diagnose the issues. Thereafter they solved the issue with informative diligence. Every step along the way I was updated. Moreover the fair and reasonable price I was quoted remained the same throughout the process. The plumber replaced the valve and performed by far the neatest work I've ever seen. I explicitly asked the plumber not to clean up afterwards to allow my children the opportunity to participate in the process, but he refused to leave a job undone and not as clean as possible. Not only was I impressed by the new working shower/tub valve, but Jeff's KB&B Plumbing provided me a thorough and detailed invoice to assist me in the warranty repair claim. After this emergency experience it is clear to see that Jeff's KB&B Plumbing was the only entity that valued me as a customer. I'm planning additional plumbing work with them because of this experience.

Warning!! DO NOT use Jeff's KB&B Plumbing…read more We had them come yesterday to install a bidet and while they were here I had them check out another toilet I heard was occasionally running longer than it should be. They told me they "didn't work on toilets like mine and I should just replace it." After they left, we had a mysterious flood coming from a broken valve at the toilet and we ended up with water all over our bathroom and into the next room. We called the emergency line 3 times and while the answering service answered, no one called us back. They denied any involvement in damaging the valve, refuse to fix it, and are saying they didn't do it and it was a coincidence that it happened to break after they were at the house. The only solution temporarily is to shut the water line to the entire house. We, therefore, cannot use water, have water under our wood floors, and wet drywall as well. We have used them for various projects over the last 13 years, referred many friends to them, and now we are left with a broken toilet, no water to the entire house (main water line needed to be shut off to stop the flow of water), and a small flood. Come to find out after the fact, 3 others that I know have also had bad experiences with them. After they refused the fix the problem, we had another company come out to fix their mess and, without hesitation, was able to fix the flapper without any issue as well as repair the broken valve. Both issues Jeff's KB&B said they could not do.

Called on a Sunday with a leak, they arrived within a couple of hours. They fixed the valve at a…read morevery reasonable price. Paul was our tech, he was very professional and knowledgeable. Would highly recommend All Pro.

my shower backed up on a sunday. all pro came out and snaked my drain. the tech was very rude…read more he complained the whole time he was here. 1hour total emergency rate of 273.00 charge paid no complaint on my part. today i called 11 days later and no warranty on their work, they are crooks. find another service fast.

I called the office and told them I was having problems with my kitchen sink not draining. I…read moreScheduled an appointment for the next day at 10am.. Jay Pope came out and he arrived on time . He was very honest and straight-forward about what I needed and installed a new garbage disposal. I will for sure be using him again

Called Thursday afternoon and got a reply Friday morning. It wasn't an emergency so the timing was…read moregood for me. Made an appointment for Tuesday 8am-12pm. He arrived around 9:15am. I honestly wasn't sure he would be able to repair it but he worked hard and miraculously patched it. It will need a full repair later but that will require a pretty extensive bathroom repair and remodel so I am beyond grateful that he bought us some time. He was super friendly and straight forward which I appreciate. Will use again for sure.

Had a geat experience with them. Needed my kitchen sink faucet replaced, and they were able to come…read moreout the same day. Got quotes from other places and this was the place to pick. He was very friendly and personable, got everything taken care of quickly, and did a great job. The price was also very reasonable. It's always nice to find someone who is responsive, same day fix, easy to work with, and doesn't overcharge. I would definitely use them again

My outdoor faucet burst off the concrete wall. The plumber arrived the next morning, replaced the…read morefaucet, patched the wall. No complications. Reasonable price.

Kenney has worked with before and we are very happy he was able to fit us in with his busy schedule…read moreto resolve our emergency leak under our kitchen sink! He is very detailed and focused with so much experience to rely on. He made sure to show us the culprit of our problem and ensured that it was totally resolved before he left. What was also greatly appreciated id he did not leave any mess and did protect his work area preventing any additional concerns to the rest of the kitchen. He will be our go to guy from now on!!

Kenny was a pleasure to work with! I was nerves at first that he wouldn't take the job because it…read morewas a lot of little things that needed work but he did them all and the price was very reasonable! He was very knowledgeable and I will def call him again!