Aaron was an amazing help, arrived promptly and thoroughly explained everything, will definitely call again if we need anything done! 5 stars! read more

I called HerrellPlumbing on a weekend after cold weather froze my pipes. I got a prompt call back from the very busy technician. He was very nice and gave me tips and tricks. I appreciate the personal response. Thanks to him I have running water again. I will follow his suggestions to avoid this problem in the future. Thank you! read more

We used Herrel Plumbing because I needed a kitchen faucet installed. The plumber showed up early and got to business. Good work. read more

Outstanding and courteous experience. Hired them for a shower handle repair service and drain unclogging in Orlando, FL. Was literally impossible to get even a rough estimate from other plumbers without paying them to come out to check. Since I own a company in the service industry, I KNOW it's possible to at least provide a rough estimate by photos (why not?) Herrell's call taker was very polite and accommodating she showed my photos to the technician and managed to give me a quote - which was the BEST quote I got. And when a company ends up charging you LESS than quoted you know you should save their number for all future services as we all need an honest plumber every once in a while. Thank you for the great experience. read more

Herrell Plumbing - Repair shower handle leak - Plumbing Near Me - Orlando, Florida

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This company is honest, on time and provided the service we needed quickly and professional. I had called to schedule an appointment for a clogged pipe from our bathroom. I called on Wednesday and they arrived ON TIME on Thursday! He was here for about 1 hour and he used a camera to find the clog, flushed the clog and then removed the hardened build up you find in pipes over time. He was very patient with me as I watched him and asked questions so I could learn more about the "health" of our pipes. I will use them again and refer my neighbors to this company as they were honest, on time and did a great job! A previous plumbing service tried to sell us on a service of $2,500 that we found out we do not need once Herrell was able to fix the issue. read more

We had a leaky shower for weeks that kept getting worse. Bobby came out on a Friday, diagnosed the issue within 30 minutes and was back Monday to fix it. Not only is the leak gone, but the handle now functions better than it ever did before. He was clean, nice and clearly communicated costs and what work he was doing. I would HIGHLY recommend this professional and efficient area plumbing company. read more

Prompt service, very responsive to inquiry. Fixed the problem for a reasonable price. Would use again.

They are everything I want when hiring a contractor - they were on time, performed work efficiently, price was good and they didn't try to upcharge me!! Heath did awesome job! read more

The plumbers are well trained and know what they are doing, they are a little more expensive then other companies but I have never had to call them back to re-do anything. Always done right the first time with service tech friendly and helpful! read more

I will start by saying I do not have a lot of experience with plumbers. This is our first house and we've only owned it for 3 years. On a Thursday we experienced a problem with water leaking at a steady and consistent rate in our walk-in master shower. I called several companies ASAP and only 2 (Herrell being one) seemed to understand the urgency of the situation. After an issue getting the water to the house shut off, we finally did the leaking stopped until the plumber was able to get there. He arrived the same afternoon, assessed the situation and gave us a couple options. We essentially needed a new valve cartridge as our old one went bad. They don't make the kind we have anymore so a new one is needed. He was able to cap off the water just to the shower and turn the rest of our house water on until he was able to get back on Monday to install the new one. Luckily we have a guest bath with a shower. Our tech Tim, although not overly personable was knowledgeable and able to adjust certain things on the new install I requested. I thought their scheduler was personable which was refreshing after some of the companies I contacted. The rates I can't speak too much on considering our lack of experience but they seemed mostly in line according to other people we spoke with. I referred them to neighbors on NextDoor who also had emergent needs and they were also happy with the service they received. read more

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I called Herrell Plumbing when I noticed a brown spot in my bedroom ceiling. The next day, Stephen from Herrell came, got up in my hot attic and gave me great news. What I thought was a leak was an old stain. There was no active leak. He didn't charge me a service charge. This is why me and my father (when he was alive) have used you guys for many years. Thanks so much! read more

Mr. Tim Craig came to the house and provided outstanding service. This was his second visit to the residence to provide services/installations and is a real professional, which so often seems impossible to find nowadays. Herrell Plumbing is the BEST OPTION for plumbing services ... period (or you can save a nickel and get crappy work from a lesser provider). Big thanks to Tim and everyone at Herrell Plumbing. Thanks! read more

The service performed (diagnosing and repairing my hot water heater) was superb. The technician/plumber who performed the work (Will) was very knowledgeable, professional, prompt and efficient. I would highly recommend Herrell Plumbing for all your plumbing needs. read more

Call them first. Excellent, professional, deeply knowledgeable about plumbing problems and solutions, and very fairly priced, you can't go wrong. Our 97 year old house in downtown Orlando had a drain issue that another company wouldn't even attempt to fix, short of a very expensive renovation. Herrell assessed the problem, offered a solution based upon their knowledge of old houses and it fixed our problem. They were friendly, concerned about us and our home (a rarity now a days), and proud of their work. And that's something unbelievable in today's "just in it for buck" companies. If you don't call them first, call them last. You'll be very happy you did! read more

I had to have my house re-piped for insurance purposes. These guys are THE BEST. From getting me a reasonable quote right away to walking me through the whole process, they were spot on. They had a team of professionals who were courteous, respectful, prompt and extremely knowledgeable. It was done perfectly in less than 2 days with minimal impact to me. They cleaned up everything and explained each step. I would highly recommend them for any plumbing needs that you have. read more

I completed the online form and received a call from the HP office within a couple of hours. They were able to get a plumber/technician on-site the same day to replace the inlet/outlet water valves above my water heater. Many thanks to Tim for doing a great job! read more

Big shout out to Will at Herrell plumbing- had a little water emergency, and he was here within like 20 minutes! Very efficient, fixed the problem quickly and we are back in business! Thank you Will!! read more

Such a great experience with Herrell Plumbing. We had to have our whole house replumbed and another company quoted us more so we went to Herrell for a second opinion. They were honest, fair, and very knowledgeable about what they do. They were also very friendly and respectful while doing their job. I highly recommend them for any plumbing needs. read more

On a Saturday I had my pipe behind the wall next to my water heater start leaking. It was very obvious where it was leaking from as the dry wall was discolored from being moist. I called Harrell Plumbing and told them this information. The man on the phone said it would be $250 to fix the pipe. I was very happy he came out within an hour of my call. He had the leak fix pretty quick and I was happy with the service. But then he gave me the bill and said I had to pay him cash or check and now it was $325. I asked why he said because he had to reach a bit behind the heater to get to the leak. Then when I asked him if he was going to leave the bug hole in the wall he said yes. Then said I would have to call on Monday to get someone else to come and fix it for extra money. Obviously at this point I felt scammed because this happened to happen on a Saturday. This review would h e been 5 stars but now..... read more

Herrell Plumbing - Hole left in the wall. - Plumbing Near Me - Orlando, Florida

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They did what I wanted them to do but they billed me $425.00 for 45 minutes of work and I supplied the washer kit that they installed. Steer clear of this outfit. read more

What a difference a plumber makes! After Emerald Plumbing made me wait 4 days then stood me up, I called Herrell. Their guy arrived at my house only an hour after I called. Let's see: 4 days for nothing vs 1 hour with results. read more

I just had a great experience with this plumbing company! My kitchen sink started to have a terrible leak. I have a unique industrial brand faucet in an old house, which can always be a bit tricky. A different plumber said they could come look, but they didn't carry the brand of parts for my sink, so they could come and look at it and then would have to come back after ordering the parts. I thought to myself, I don't want to pay the initial $125 for someone to just look and say yea, your faucet is leaking, and then pay it again when they returned the second time. So I called around and came across Herrell. They carried the brand parts I needed. The customer service rep that answered the phone was very nice and set my appointment for the first available date. And even after I set my appointment for Monday morning, the plumber actually arrived today because he ended up being available and in the area. It was such a pleasant surprise because I was concerned about how much water would be wasted and how my water bill would be impacted by the constant drip over the weekend. Bobby, the plumber who arrived to my home, was very nice and professional. He fixed my sink and explained the issue thoroughly. Also very reasonably priced. Overall, a great experience and I will keep Herrell in mind for future plumbing needs. read more

We had a shower leaking in the wall. Plumber from Herrell came out and replaced some PVC pipes and capped them until we could get a new faucet. Told us it would be $895 to fix it, not including replacing the wall board and tile. This seemed outrageous to us. Got another plumber to come in, looked at it and determined that the wrong pipes were put in by the Herrell Plumber, he used irrigation pipes. When the water was turned back on, it kept leaking. This other plumber fixed our problem and charged less than half of what Herrell was charging, and replaced the wall board and tile. NEVER WILL CALL HERRELL AGAIN!!! read more

We called at 9 am to have a toilet fixed. The supervisor called back by 930 to advise us our service window was between 10 am and 12 pm. Our plumber arrived and resolved our issue by 1030 am. I know sometimes it's luck of the draw, but the fact that the receptionist was courteous, was able to give us an estimate ($150-$250) and the supervisor called us back in 30 minutes made all the difference. We never even got a call back from Westbrook. I'll be calling Herrell for all of our future plumbing needs. read more

They came out pretty quickly to unclog a main drain line. The guy that showed up was nice and seemed to know what he was doing. It took a while to find the clog, I figured it would since I'd tried to find it myself first. He got it cleaned out and let me know it may repeat if there are roots or a line break. The cost was $250 which was the bottom of the range ($250-$350) I was quoted when I called in. Overall, I was very happy with the service and would recommend them. read more

I was able reach Herrell and leave a message on their emergency line about 10:00 p.m. Someone actually called me back within 30 minutes! After explaining the problem (water heater quit and caused a flood from 2nd floor) and letting them know our water had been turned off, they said they would have their front office call the next day. They advised it could wait until morning if we could live without the water. They called promptly the next morning and were able to get a licensed plumber to the house that afternoon. He efficiently replaced the water heater and we were done! Less than 24 hours from the initial flood. Maybe there would have been a savings if it had been a proactive replacement and there was time to shop around, but having the response and excellent service they provided? Priceless. read more

Prompt, professional, and very knowledgable. Had a very informative appointment with a true gent! Once the problem was pinpointed service was done in a timely fashion. Thanks for the great service. Will be using you again. read more

A big thanks to Herrell Plumbing, specifically Tech Tim and Tom (drain cleaner expert). Same day service (I didn't ask for or expect) to have my disposal replaced and vent snaked. Tom also took extra time to modify the plumbing under the sink to raise the traps to get better gravity flow. They do business the right way. Quoted price over phone, no surprises. Other company I called wanted $39 to check it out and would not give me a price. When they showed up the price was outrageous. Herrell did great work at a fair price. I will call them first when I need repairs or new install. read more

I am giving this plumbing company one star because their work was unreasonably expensive. I asked them to put in two simple Moen faucets. Everything was ready for them when they came...there was no prep work . My bill for two hours of work putting in two simple faucets was $655. This amounts to a little over $300 an hour. I called and spoke with Mike who said he would review my bill and make it right, but he never called me back.This was a very disappointing experience. Marcia P. read more

Quick response to my inquiry for a quote. Professional and knowledgeable staff. Worked me in for an appointment on the same day! On time, polite and professional. read more

Herrel Plumbing Services responded quickly and informed me they do not service hybrid water heaters. I feel that they were very honest and I would call on them again in the future if needed. read more

The operator was extemely nice, the plumber came out within 2 hours of calling. Unclogged my pipes, but i swear he said he wasn't going to charge me to use the camera to check the blockage, but then of course it was on the bill and when i asked he circled around the question. He also found a broken pvc pipe that would cost an additional $450 to fix, little(lot) steep. the guy was nice enough to explain how i can fix it myself, so that was cool and i'll save about $400 doing it myself. Sucks i'm out $325 and still have to do things on my own though..... I'd probably still recommend them, maybe i just heard him wrong about the camera deal. (doubt it though) read more

Another wonderful job with Herrell plumbing! Love the service and the peeps who helped the job come together - Shelia, Quinn, Mike, and Eric! If you want a plumbing job done right , call Herrell Plumbing ! read more

Herrell Plumbing - Plumbing Near Me - Orlando, Florida

I had an urgent issue, called a realtor friend who referred Herrell. A technician, Joshua arrived as scheduled on time! He introduced himself and wearing a shirt with a company logo. He confirmed what the problem was. He immediately started the task. I observed him working smart and efficiently. Only. One trip outside for all of the tools and parts needed. When he was finished he carefully cleaned the area. I could not be more pleased. read more

I had to have my sewer line replaced. Herrell's estimate was fair ($1800), they told me they'd be here today at 8:30am, and they were. Work was done before noon! You don't get better than that! And, best of all, they were really good about digging around and taking care of the plants in my yard. Super cool. Superb service. Excellent plumbers! read more

The service was find and the work was done ok. My big issue is the first hour minimum charge $125.00 but really for additional 20 minutes I was changed $75.00 thats a rip off. My other question to this company the two values that were replaced I purchased two @ $75.00 each or a nice mark up. As these two Moen values can be purchased at Lowe's for $39.00 dollars each. If you think about the cost which would be $78.00 and Herrell charged $150 for the two almost a 100% markup. I know you need to make a profit but I really feel I got ripped on this service. Just my two cents on your company. I would look for another plumbing company that's a bit more fair on treating senior with the service and cost. I'm sure they could careless if they see my posting. read more

My house built in 50's and difficult layout due to additions but obviously, NO JOB IS TOO BIG for HERRELL PLUMBING. I suspected something amiss when the hot water was not available when needed, even with the timer on. I called The Leak Doctor and a slab leak was found leading from the hot water heater. I then called HERRELL and an estimate walk-thru by Bobby and Red was scheduled quickly, and WORK STARTED ON TIME and FINISHED IN TWO DAYS. BIG PLUS FOR ME. I've never met a nicer, polite and professional crew than Bobby, Red, Sebastian, Pete, JJ and Ruffian. Communication was phenomenal among them and if ran into problem, Red or Bobby was just a phone call away and then at the house. The office personnel exceptional as well. Herrell has done work at my house in past and will ALWAYS be my go-to plumbers and would recommend them if you want a JOB WELL DONE....the FIRST TIME! Thank you from a VERY SATISFIED CUSTOMER! Mark & Penny SERVICE PERFORMED WAS FOR RE-PIPING with CPVC pipes of entire house starting at water meter. Pete dug a trench up to house spigots. Grass replaced with care read more

Day after Thanksgiving and my washing machine won't drain... puddles everywhere. I called Herrell Plumbing this morning and they weren't charging holiday or weekend rates, yay, and they could come out today, double yay. They guy on the phone was friendly and courteous. The plumber was here in less than 2 hours and fixed it. My plumber explained why it was clogged and how it is connected to the kitchen sink... no more pouring grease down there; it really isn't a bottomless pit, LOL. He even told me about some good shopping deals today! What else could you ask for? Overall friendly, good service and quick. I will use them again if I ever have a need. read more

I had a very bad clogged kitchen drain. I asked for estimates and they not only gave me one, but told me to look under sink in case that was the problem that I could fix myself. The plumber was on time time morning and even used a coupon to save me some. I will definitely use them again if I need to. read more

Had water coming from unknown source in the wall. Called Herrell plumbing and they sent a technician out promptly. Sebastian arrived and was able to determine it wasn't a plumbing problem and offered suggestions of what to do next. Even though no service was needed, the promptness and the professionalism was greatly appreciated. Hopefully we don't need their services anytime soon but if we do we will call Herrell plumbing again read more