A bit antiquated. So I came in for my friends father who had passed away. I go to wakes all the…read moretime because when friends need me, I have to pay respects. This funeral home is nice but very simple as far as decoration. It seems like they got stuck in a time warp from the 70's. With its paneled walls and carpeting. Although still a bit dark for my taste. They do have lamps all around, but I think that makes it seem older. Most of the wakes I have come to here are from the neighborhood. Older Polish families, but with the influx of Latinos, times are a changing. I like the fact that although parking lot is small, its still can hold at least 30 cars which of course is not bad. The service was simple, they put snacks in the kitchen (which also is a bit on the older side), and well what else can I say. Would I have my own family for a service here? Ehhh, probably not, but it is simple and I am sure inexpensive. I asked my friend (yes we have a pretty good relationship that I can ask), if her family spent a lot here. She stated the reason they had it at this particular home is because their prices are compatible. But there you go.

My uncle was in hospice and asked my sister to start planning his funeral services. He didn't have…read moreany children and my sister and I stepped in to help. We were very close to him and this was very emotional and difficult to do. We had never had to plan services and didn't know where to begin. We visited a few other locations in the area and were greeted in a very "business" manner. Although we were trying to fulfill our uncles wishes by planning ahead, some of the nearby funeral homes refused to discuss options in detail or show us caskets because he had not passed away yet. Despite my sister having legal documents to prove she was his power of attorney, one gentleman in particular told us that one of my uncles siblings had to be present to make arrangements as that was his next of kin. We left the location feeling very disrespected and disappointed. Im glad we left because upon entering Modell we were greeted by Mari. Our experience from that moment on was one we will never forget. She was very helpful, compassionate and patient. She took her time to show us around, answered our questions and never once did she question our intentions. She allowed us to pick out every detail without asking us for a dime. We then met Gloria and we felt right at home. My uncle ended up passing away later that week and we were glad were able to plan ahead. I can't imagine making arrangements during those difficult times. All in all I have much respect for this place and all of its staff. My uncles services were perfect and Gloria did such an amazing job with his makeup. Modell is family owned and we were treated like family from the moment we walked in, to when they picked up his body at the hospital, to the moment he was laid to rest. Im thankful for their team and I highly recommend their services.

My family and I had been looking for a large size funeral home. After looking at a few we came…read moreacross Szykowny funeral homes. As soon as we walked in we felt such peace. This place is beautiful and calm. The director, Jonathan is just the most sweetest, most helpful, patient and understanding man. I know it's his job but he really took the time to go through everything with us and made sure to make our arrangements perfect. We definitely felt more than just his clients and through these difficult times he made everything so smooth and easy. I cannot emphasize how detailed and perfect everything was. We had so many beautiful compliments from everyone who attended and our hearts were full with content despite the tragic loss we were feeling. I would say the only negatives were on the actual night of the wake he was not there but had a friend be there. She didn't seem to know what she was doing. The mic didn't work and she didn't know how to fix it. Also, she started cleaning like an hour and a half before our end time. I have a large Hispanic family and they brought lots of food so I guess I can understand why she started thinking we wouldn't end on time. But I told her my family would clean. She did apologize and stop but it irritated me at the moment. And the last annoying thing was ordering the death certificate afterwards. Erika made a mistake and ordered the wrong one so we had to wait another week. I would definitely say that the pros outweighed the cons. Highly recommend this place.

In general this is a nice place to hold your loved one's services. Nice kitchen/break area and I…read morewas impressed with the TV and video games to occupy the kiddos. However it was a bit of a challenge being disabled. The doors were heavy making it hard to hold them and push my walker through A button for automatic opening would have been helpful. The worst was no handicap stall in the bathroom. There weren't any handrails either so I had no choice but to cram the walker in with me. Otherwise I wouldn't be able to get up.

****please be aware she doesn't have a license I made sure after my situation happened ****…read moreIf 0 stars was an option she wouldn't even deserve that. Yari the funeral director not only took advantage of a grieving mother. But she was beyond unprofessional and inhumane with my situation. Don't let her politeness fool you. She actually should not be able to be in business anymore. But I have to share my painful experience in hope that it will help someone else. She was late for the private personal viewing and she did not have my sons body ready to view. After the service she kept giving me different excuses as to why it was taking so long for my sons body to be cremated. But I had used her before so I trusted her and didn't pay any mind to the delay. Once again I just lost my son and it was just hard to make sense of everything. 3 weeks later go by and the funeral home she rents for viewings in the north side contacts me. She rents another funeral home which is the option I went with. Funeral home #2 contacts me to tell me they have the cremation paperwork. I didn't know that was the delay, because Yari once again wasn't being honest with me. Well now the question was where is my sons body. Yari didn't properly store my sons body for over 3 weeks. Imagine how horrific just the thought of that is. I had to have another funeral home go pick him up and get him cremated. The 2nd funeral home was heaven sent. They helped me through everything and my son was cremated within a day. On top of that she asked to borrow money from me 2x. She called it a business opportunity. The first request was $30k and the second was $1k. I declined, but who has the nerve to ask a grieving family for money. Let alone when she had my son sitting around God knows where in her funeral home. Her license has not been renewed and ahe should not be in business. She should not be able to hurt anyone else this way.

I would give 0 stars if possible, there was a lack of communication from the funeral director,…read morenothing worked the day of the service, I never got the cards I paid for and have not gotten a death certificate even after 8 months, I paid for a full package and did not get everything that came in the package, I did not even receive a refund. I've been trying to reach out to them for a few months already but their phone line appears to be disconnected.

Reverend jankins was amazing made everything so seamless and my fathers passing intentional and…read morefilled with love

April 2026 even after loosing my son ,A R Leaks on 78th and Cottage Grove , Chicago, made it the…read moreworst experience for me of 73 years on earth along with our family's pain and frustration. They lied ,gave us false information concerning government sponsored crime victim's funds, made false promises, price gouged , missed and re-scheduled appointments on short notice while out right playing on our grief and lack of experience. Every time we complained about one of the funeral directors ,they'd give us another director who would reassure us only to repeat this vicious, insensitive and blood-thirsty cycle all over again . And when we thought it couldn't get any worse, after arranging a viewing of the body for the night before the funeral and after billing us almost $10,000.00, they refused us the viewing and ended up sticking us in the smallest chapel they could have possibly found. These people/merchants have no compassion!

It's hard to loose a love one,but loose two within a week apart is more than words can say and it's…read moreyour mom and sister to whom you where very very close to.then you need help navigating the funeral business and insurance companies then hospital and final rest .i check with two others before I called central and from the moment I spoke with Ann I felt the caring,warm,and respectful voice of help.whats the hardest is I'm 2000 miles away and had to get mom and sister back to me for final rest .Ann was as so helpful even the social worker at the hospital said she also Sense the warmth with talking to her about the process for mom and sister.and I knew I made a good choice mom and patty would've been pleased with there handling.they are home and all I had to do answer question fill out online forms,and she and her staff did the rest .thanks you Ann momma and patty is home and at peace knowing I will do what I always done take care of them. Blessings to you and staff Deacon chuck

I feel terrible that I have not gotten around sooner to share my past experiences with you…read more Bob has been taking care of my family's losses for many many years and the love and care that he and his team have given to my family is nothing less then amazing. Every thing they do it truly from the heart. If I could give Bob and hit team a 10, I would! They make a terrible situation easier to go thru. Thank you so much for all you did for all my family members.

I had the misfortune of attending the service for my first cousin's wife, who passed away too young…read moreat the age of 68. The review is for the service itself, not what my family experienced in making the arrangements. But if full disclosure, they had no complaints. Gatling has two floor and what looks like a basement as well. You can walk up stairs to the rooms on the second floor, but there are also elevators for those that need it. The room itself was well maintained and the sound system was good. The service itself was very well organized. It started on time and the pastor conducting the service kept everything on time and moving as intended. I was most impressed that they respectfully told the crowd that only certain representatives of my cousin's family and friends would be allowed to speak; everyone else could share their stories at the repass. I loved this. While everyone in each group got to go up on the stage, one person spoke for them. My first cousin (the husband) did not go up, but that was cool as it was his choice to let his kids have their say. The entire experience was handled very professionally. I was impressed at level of professionalism of the staff. Everyone was courtesy in greeting me, directing me to the location where the service was being held. The parking staff was also nice, directing me to a space that would allow me to leave early as I had another memorial event to attend later that day. They still have the screen outside for drive by visits, but it was not on that day. Yes the decor is dated but it was clean. I loved that the staff were all in they same uniforms for the most part. There were 1-2 gentlemen who were in suits, but the maroon colors were a nice touch. All in all, for a sad event, this was handled in a well organized manner. You tend not to want to think about future plans, but this would be a place on my list. Professional, organized and on point with the time management.

Gatlin is a bit "extra" in my humble opinion and I'd recommend AA Rayner & AR Leak for funeral…read moreservices. Their funeral directors are friendly enough and the quality of the services and presentation/preparation is acceptable but it just isn't as professional in its presentation as others.

The Calahan Funeral Home is by far THE BEST funeral home in Chicago. The entire staff is…read morepersonable, loving, helpful, empathetic, and all believe in THE LORD JESUS! The Calahans not only help families during the process to plan for our loved ones final resting place, but they help also with the grief. They offer shoulders to cry on and wisdom with the arrangements. What I value the most is the Calahans do not perform the services and leave the families alone. They have ongoing support through weekly Griefshare classes. And the most profound was a memorial service for all of our loved ones on November 9, 2025. We were able to provide words of our loved ones, specifically for me-my Mama, Vivian Brown, made an Imprint in this world. We could provide pictures, trinketts, poems to express ourselves. Even if we had an emotional moment, the staff was there. I ABSOLUTELY LOVE THE CALAHAN FUNERAL HOME. They stand by there words to walk along side of your family while you grieve. Thank you Mr. and Mrs. Calahan and the entire staff for your service! GOD Bless you all. Karen McGee, Vivian's Baby Girl!

It truly pains me to write this review but I do it with the sincere hope that the owners will use…read morethis feedback to improve their service in all areas. I was in town to help a family member complete the arrangements for her mother's funeral. Staff was told multiple times that we had not planned a funeral sevice before. But, from the 1st meeting that I attended I got an uneasy feeling about the level of service she'd receive. There is no continuity of care with staff. Too many different people to deal with when you're grief stricken. This resulted in fractured or downright miscommunication. Timelines were unclear adding to stress. Questions we had were often meant with blank stares. I could write a book about everything that went wrong or was mishandled but don'thave that kind of time. Suffice it to say, this business needs to level up their front-office professionalism and processes. They need to understand that families are grieving and at their weakest point. And, just because someone has attended funerals that doesn't mean they know the ins and outs of planning. This is THEIR business. It should run like a well-oiled machine. Now for the positive. Although the obituary needed a lot of re-work over 2 days the printer (who we had to insist on speaking wirh directly) was easy to work with and went above and beyond to get it right once she understood what was needed. She is the reason I'm adding a star. Otherwise it would be 1 star.

The owner is a rip off and she takes advantage of people in rheir time of need. Make sure you get…read moreeverything in writing and she does not make any last minute changes on you.

I saw the true meaning of someone taking advantage of people when they're vulnerable some people…read moredon't need to be in the funeral business. You're dealing with someone who has lost a loved one and their emotions are all over the place and you get upset because you feel like you have been insulted funeral business service is not your Forte . But whatever you do make sure you have everything in writing that was said and agreed upon ..