Terry Z. is awesome! He makes my yard look so good! Thanks Lawn Love for sending him! M.S. read more

I went through Thumbtack to find someone to do my lawn for this season. I received quotes on 4/22. I selected Lawn Love. They scheduled to do my lawn on 4/25. They did not show up. I received message that some other customer had reschuled and that they were having a family emergency, so won't come until 4/30., " I promise". I was not happy. The grass needed mowing. So 6 more days and rain did not help the situation. Thursday, I waited. No call, no text. I sent a message at 4pm. No response. Checked their site before bedtime. They wanted to charge $250+ to do yard because grass was overgrown. Neighbor's called that evening to say that they saw the lawn service in front of my drive way. Left 3 minutes after they got there. No call, no text, no knock on door. My advice? Stay far away. read more

Horrible job and have to wait days for a resolution if you even get one. They sent 2 different service providers"pros" out. Specific requests were ignored and quotes for other jobs were never received. Would never recommend to anyone read more

Very poor service They will ask to sign up with clause of 3 mandatory services but no one will show up read more

I would do no star, scheduled lawn service for my 84 yr old mother and they cancelled so many times I had to find a new company.

Do not give them an email address you care about. Super shady. I supplied my email address during an initial online estimate request for cleaning up leaves in Baltimore. They sell your email address to someone, because I immediately got DESTROYED with spam. Their quote was outrageous and they required payment up front by credit card, so I didn't go with them. Thank God. But I can tell you with 100% certainly they sold my address to some company that pays for valid email addresses because I've been getting about 500 emails per day for the last couple of days from companies thanking me for signing up with them. Jeremy Yamaguchi is as shady as you will find in the dark gutters of the Internet. Best stay away. At the very least, give them a temporary email address you don't care about, because the follow-on spam you will get will shut down your account. read more

Do not go with this company. I started the last week of June 2025 and I signed up for the every 2 week. my pro decided to skip my week and I wasn't notified of the decision. it has now been 4 weeks since my grass has been cut. I was also changed pros 5 times not due to me but due to the pros/company. I just finally had a pro come cut my grass today and I received a message I would be charged an extra 47.00 due to the height of my grass. But this is not my fault this is due to the changes in pros and skipping of my yard. instead of this being an easy transition, it has been stressful because I have to keep reaching out to this company with my complaint. To tell them their pros didn't show and now to complain of this 47.00 extra charge. read more

We had a biweekly service scheduled with this company every Saturday. 4 weeks ago they had not been able to do our lawn. My roommates and I thought, "2 weeks we can hold out. "We got an email stating that our "old lawn love crew won't be able to service our property any longer, but would still have our service between Thursday, July 27th, and Friday, July 28th." At this point, our lawn is very long since they neglected us for a WHOLE MONTH. When those dates came around, we got a new email from them saying, "Lawn Love could not mow our grass due to long grass that requires an additional clean up" They then quoted us an additional $100 for additional cleanup when the long grass was their fault entirely. We are now putting money together for our own lawnmower. Safe to say, "Lawn Love" is not a good company whatsoever, and is not professional whatsoever when it comes to their customers. Never use this company. read more

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terrible.. they missed the whole right side of my lawn. They charged us like $120 when we were told it was only gonna be $40. They were only gonna give us like 5% off for their mistake...... they suck lol read more

Lawn Love quoted me a price for lawn service but stated I had to schedule 3 visits to get the quoted price. I agreed and they came out and my husband walked around the yard with the man and showed him what we needed. He then cut my grass and left without coming back to door. Within the hour I got a note asking for me to rate his service and asking for a tip. I gave him a tip and rated his service with 5 stars. Well, the next day I get a text saying they were going to double my quoted price because of long grass. WHAT?? I immediately protested and cancelled any future service with them. My advice is this is a scam service. Do not use them! read more

Imagine that you planned a trip and you book an Uber to take you to the airport. Then, your Uber never shows and you miss your flight. Uber calls, apologies profusely, and tells you to rebook your flight tomorrow and we'll be there right one time. So you do. And... your Uber never shows and you miss your flight again. You say, to hell with this - so you rebook your flight and have a friend take you to the airport. Four days later, in the middle of your vacation, you get a call from your Uber saying "I'm here to take you to the airport, I know it's not the day we discussed, nor have I let you know why I missed our appointments or that I was going to just show up randomly one day, but are you ready?" That is LawnLove. read more

Lawn love rescheduled my service over 6 times in one month, and then tried to charge me a $240 long grass fee when the FINALLY showed up. While this was the worst, this is a company that fails to make its appointments all the time. I finally had enough and decided to go with someone else. Use Lawn Love if you don't care if your lawn gets mowed on time, or if you want to be jerked around by a 'Lawn Care Professional'. read more

I had this service for the past 3 years. Last year my regular guy was no longer available, it went down hill fast they rescheduled my appt 3 times in 1 week and when they did send someone they charged me for long grass service. WTHeck! You all rescheduled and Iam being made to pay for it. The past few months the guy that came stayed on his phone more than he was cutting the grass and he would go up one strip and muss the next strip, edging was put of the question. I asked if he could do edging which my service covered, I get an email saying he's no longer available. Then they send 3 guys at once not one of them though to do the edging. I was charged a long grass fee two weeks straight. I contacted them via email to inquire why this fee was billed, still have not received a response. Iam done with them. read more

My lawn pro canceled on me three times and one time didn't bother to show up. I called and practically begged them to send someone out. Eventually I got someone to mow my lawn. He did an incredibly sloppy job but I was so happy that it finally got mowed that I didn't complain. The company charged me a long grass fee and wouldn't reverse it even though it was their fault that it was so long. Don't bother with this company. They don't care about their customers. read more

Our lawn was overgrown because we forgot to change the frequency from once a month to every two weeks. Paul came in today and did an amazing job! Wow, 5 Stars!! read more

I am writing this to add on to my previous review. I was asked for the account information. My account is under Nicole Wells and the contact email is nwells3291@gmail.com read more

If you want the entire story, ready my review on Residential Lawn first. Having gone through misery trying to get them to come out and cut my grass, I finally gave up and signed up for service with Lawn Love. Huge mistake. Huge. Right off the bat, they failed to deliver what I signed up for. They were supposed to come cut my grass on either Wednesday or Thursday. Didn't happen and I received no phone call or any type of message. They have you sign up for their portal so you can send messages to your "crew", see status of jobs, etc. I only found out they WEREN'T coming when I went onto the site and saw a note that the service had been "paused", which I did not do. I finally found a phone number to call and was told, "the person that was scheduled to cut your grass said they came by and it didn't need cut, that it had already been cut". Not true. I believe they either lied or went to the wrong address. Either way, the "customer service" person said they would reschedule them for Friday (today, Sept 2, 2022). I went to the portal and sent 3 messages to my "crew" (KD Lawn Services if you're interested....apparently Lawn Love just has vendors do all the work) and received no response. I looked at the status today and discovered a note that said, "still trying to contact your crew". At 2:00 PM on a Friday. So, I called Lawn Love again and was told the soonest they could have someone out here was tomorrow. After being told the same thing yesterday? I think not, so I canceled the service and had to purchase my own equipment and will do it myself, even though I'm still not sure where I'm going to store it, hence having a service provider in the first place. I am seriously over the lack of service delivery by companies, and I think many businesses continue to use COVID as an excuse for just doing a bad job. That might have worked in 2020, and maybe even in 2021. But it's 2022 and, if you are going to run a business, then you need to run it effectively and with better service delivery. read more

Do not use this company! They are terrible! I have been trying to give them the benefit of the doubt for over a year, and they constantly fail me. They are late -- never showing up on the date they say they're coming, if they even show up at all! I've had pros lie about completing my service and then charge my account for services never rendered. When I told customer service my grass was never cut, they offered me a 'credit' which really wasn't a credit at all, and I had to force them to issue me a refund. On the rare occurrences the pros do show up, the pros often do a bad job. Once my next scheduled service is completed (was supposed to be completed on the 12th, it is now the 17th and it's still not done), I am never using them again. Don't give yourself the headache! read more

Love the service. Prices are fair and my lawn looks great. Bruce does a wonderful job and is very dependable. I can count on him. I had other services who rescheduled my services while my lawn grew tall. I don't have to worry about that with Lawn Love. Highly recommended! read more

Kenny did a drive by massacre on my shrubs. The service was trimming, weeding and debris removal. They offered to mow and do the back as well but our HOA takes care of it. So the job was just trimming, weeding and debris removal and it looks worse than before he came by. read more

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Excellent service. Very fast as and efficient my lawn looks amazing and I have already referred a few friends. . Very affordable as well.

My grass was more than 6 inches tall to begin with..... The person they sent to do the job, obviously didn't know what he was doing. He cut it extremely low that u can see dirt. He butchered my grass and did not edge it at all.. HORRIBLE JOB!!! See photos read more

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The service is so poor I was very disappointed about At work I will not recommend this company to no one

I'm done with this company after 4-5 years. They will reschedule your appointments and then charge you a "long grass" fee, and charge an additional $20. In previous years, this would happen once in a while, lately it happens every time. I was out weeding this morning, and thought the grass looked fairly short, no way I'm getting a long grass fee, and I was wrong! Scam! Looking for a new lawn service. read more

Update: Unfortunately we had to cancel our service after a month. While the techs did a good job on our lawns when they were here, they kept canceling our bookings THE DAY OF due to "inclement weather". I totally understand if it's rainy or even too hot, but each time they canceled it was a gorgeous sunny day! Absolutely ridiculous. We chose the lawn service because it was simple and convenient to upkeep our property. However waiting weeks on end for someone to finally show up is not going to work for us. Even cancelling was difficult because I couldn't get anyone on the phone or to answer my email. We will be taking our business elsewhere. read more

They've really turned this service around, last year I had some problems with them, but this year they are on time and do an excellent job. They're very professional and nice. And at a great price! Will definitely use all summer. read more

Hired to weed my property and did NONE of the weeding. They cancelled 3 times before coming. Awful experience will not use them in the future. read more

Loved the service: My wife and I have been burned several times with different lawn mowers, so we were skeptical of this service as well, rightfully so. But Chris put all of that at ease with being so professional and even sending us before and after pictures, since we were not at home. He was great. Thanks so much Chris! read more

This service is such a great idea. You schedule it all through an app, you pay through the app so you have to worry about getting cash out or writing a check and the last two service providers I had were awesome! Adraus even blew off all the grass from my sidewalk!! So glad I found this service. Thank you!! read more

Kenny and his helper were messy! There was grass everywhere!!!! They were supposed to bag up the lawn trash. They didn't! I spent 2 hours after they left, cleaning up their mess! read more

Left my backyard untouched despite paying for front and back mowing. Did not come to fix. Finally had to get someone else to come and do it and fight their customer service for weeks to get a full refund. Do not use. read more

Ruben has done a great job on my lawn 2 times so far. I get a message when he is on his way. He walks the yard and cuts it the way that I like. My yard is fairly big and they are in and out in 30-45 mins. They even trimmed my uncontrollable weeds. read more

Horrible job very sloppy did not clean up after themselves and left clumps if grass everywhere on the grass very dissatisfied

These guys have been taking care of my garden for me for the last 2 years. I used to be an enthusiastic gardener myself but I feel I am too old for that now. So I'm glad I have people I can trust who can do it for me. read more

They came without my being home, I didn't have to pay until the next day, they didn't leave one stick or leaf behind a perfect job, I'm a first time buyer and they treated my home as their own. I'll definitely call them again. read more

Tried to schedule some gardening servicestwomweeks ago. The first time, they cancelled and rescheduled for a day during the week when I would not be home. I rescheduled for the following Saturday. They cancelled via email again and rescheduled for today (Sunday). It is 4 pm and someone finally showed up after we waited all day. Unfortunately the person was not able to do the job by himself, a situation which arose because of wrong information about my property supplied by this company. I'm done with this unprofessional behavior. read more

I was looking for a lawn service to cut my mom's lawn and after seeing the other positive reviews about Lawn Love I decided to contact them, They responded quickly and the price given me was very reasonable. Mom's lawn was very overgrown but Lance, the lawn cutting professional, did a great job and mom was cery satisfied and requested he return for her next scheduled cutting. I would recommended Lawn Love to anyone!!!!!! read more

My lawn pro was courteous and thorough. He made sure that he understood my needs. He also made me aware of other services that were available. Fabulous! read more

My lawn looks better than ever. Lane and his helper do a very professional job and clean up all the cuttings. I have a line of pine trees behind my back fence, which drops hundreds of pine needles in my back yard (sorry, Lane, for that mess). They are a pain to clean up and Lane had my patio as clean as a whistle. Thank you from the bottom of my heart, as physically I cannot do much yard work anymore. Glad I chose Lawn Love! read more

So far so good! I was so tired of using the same person for the past few years. I always had to have cash on hand to pay and he did a terrible job but I was too busy to find anyone else. This year I decided to give this a try and it was so easy and my neighbor complimented the yard saying it hasn't looked this good in years. A lawn app?! Amazing. read more